Private Palermo & Monreale Historical Tour
Palermo, Italy
- 7 hours (approx.)
- Pickup offered
- Group discounts
- Mobile ticket
- Offered in: English
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Overview
Palermo is rich in historic and cultural treasures, but getting around the city and nearby Monreale with public transportation can be stressful and time consuming. Save hours by exploring with a private driver, skipping the hassle of crowded buses and trains and taking in highlights like the Norman palace, Zisa Castle, and Ballarò and Vucciria markets in just hours. Afterwards, set off to nearby Monreale to admire its magnificent cathedral.
- See the highlights of Palermo and Monreale in one day with a driver
- Stop to explore the most important castles, churches, and markets
- Visit nearby gems including Monreale, Mondello, and Monte Pellegrino
- Option of upgrading to include a private tour guide (extra charge)
What's Included
- Air-conditioned vehicle
- Private transportation
- WiFi on board
- Landing and facility fees
Meeting and Pickup
Pickup points
Select a pickup point
Pickup details
Of course we are available to pick up all of our travellers everywhere in Palermo area.
Itinerary
1
Walking tour in the historic center of Palermo
1 hour • Admission Ticket Not Included
2
Il Castello della Zisa
45 minutes • Admission Ticket Not Included
3
Catacombe dei Cappuccini
45 minutes • Admission Ticket Not Included
4
Norman Palace
1 hour • Admission Ticket Not Included
5
Mercato di Ballaro
40 minutes • Admission Ticket Not Included
6
Palazzo Abatellis
45 minutes • Admission Ticket Not Included
7
Cattedrale di Monreale
45 minutes • Admission Ticket Not Included
8
Spiaggia di Mondello
45 minutes • Admission Ticket Not Included
9
Santuario di Santa Rosalia
45 minutes • Admission Ticket Not Included
Additional Info
- Confirmation will be received at time of booking
- Wheelchair accessible
- Service animals allowed
- Near public transportation
- Infants must sit on laps
- Infant seats available
- No heart problems or other serious medical conditions
- Most travelers can participate
- This is a private tour/activity. Only your group will participate
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Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos

Reviews
3.7
based on 9 reviews
Rosemarie_M, Jun 2025
Tour promised 4 towns, churches, castles, markets and more. Our driver Rosario, was very nice and told us this was the first day he did this tour. He offered very little commentary on the drive. We saw the beautiful church in Monreal, went to the catacombs, then off to lunch at Mondello. We asked him to recommend a place to eat. He told us to go to a great place which was yummy but the service was slow so we spent a total of three hours in Mondello on lunch and taking a few pictures by the water. This was unnecessary time in beautiful Mondello and saw nothing else there. We never went to Mont Pelligrino but traveled back to Palermo, where we started because that was where we were staying so he had to go back there. By the time we got there, it was almost 4:30. He told us we could go to the castle and we walked, unknowingly, past the ticket office and to the castle where we were told we needed to go back to the ticket office to get tickets. But they close at 4:30. Needless to say, we didn’t make it back in time so didn’t see the castle. That was information the driver should have known and imparted. Knowing we didn’t see much, time wise the tour should have ended, but he told us to go see the cathedral which was a short walk. We did that and returned which he then brought us back to the hotel.
That night I complained to ViaTour and to the tour comanpy after they reached out to me. The end result was that a refund was not going to be allowed and the company complained that this was our fault and not the driver’s. They were insulting and said “ you are reporting FALSE facts. the refund is absolutely refused, then I’ll talk with some leagals, your target was make a tour for free. It is very disgusting, no respect for the people who works, very disappointed never in so many years it happened something like this.”
Let me say this was never my target. Even if we did most and not all, I would have not complained. This was the first tour of many that we did on this trip and all others is what was promised (mostly) and had wonderful, experienced, knowledgeable drivers, who all earned a nice tip.
These places are beautiful and should be seen but just stay away from this company.
I did complained to ViaTour and they sided with the merchant. I disputed with my CC company.
Response from Host, Jun 2025
We have reviewed your complaint once again, and we feel compelled to respond in the clearest and most forthright manner possible.
1. Scope of the Tour – Palermo and Monreale
The tour you booked is explicitly titled “Palermo and Monreale,” and that is precisely what was provided. Nowhere in the title nor in the actual description are “four towns,” “markets,” or “Monte Pellegrino” included. These were neither promised nor listed. Any additional requests made during the tour were accommodated purely out of courtesy, not obligation.
2. Detailed Itinerary and Extended Service
The itinerary, which you confirmed upon booking, was followed with accuracy. In fact, your driver, Rosario, went above and beyond: he remained with your group for more than two and a half hours beyond the scheduled end time without complaint or extra charge. This generous flexibility was repaid with an unfounded and opportunistic complaint, which is frankly unacceptable.
3. Baseless Claims and Misrepresentation
Your statements are not only inaccurate but also clearly constructed after the fact to manufacture dissatisfaction and seek a refund. As already clarified during our correspondence on Viator, your behavior is a textbook case of a premeditated attempt to discredit a legitimate service. Not a single issue was raised to the driver during the tour. If you had genuine concerns, they could and should have been addressed in real time. The fact that none were makes your retroactive account both suspicious and invalid.
4. Disrespectful and Prejudiced Attitude
While we generally refrain from personal remarks, it must be said: your attitude reflects a disturbing pattern we unfortunately see too often — travelers of Sicilian descent returning to their ancestral land with preconceived, condescending attitudes. Rather than connecting with their roots, they project frustrations rooted in unrealistic expectations and cultural detachment. Your comments, tone, and subsequent actions display a complete lack of respect — not only toward our company but toward the professionals who served you with integrity and patience.
To conclude:
Your refund request has been, and remains, rightfully denied. We stand by our service, our staff, and the accuracy of the experience delivered. Attempts to manipulate the system through false narratives, baseless disputes, or defamatory reviews are not only unethical — they are shameful.
We wish you a more honest and respectful approach to future travels.
angelo_p, Oct 2024
The driver was very friendly and knew the main highlights to show us in and around Palermo. We especially enjoyed Monreale and Mondale. Our only disappointment (no fault of our driver) was that there was no actual guided tour involved- something I did not realize when I scheduled the outing.
Daniel_H, Jun 2024
We had such a good experience with all the proper explanation. The time to visit what we wanted to see
The car was impeccable
Totally recommended
Meghan_H, Jun 2024
We had such a memorable day with Dario our tour guide and driver. He was EXCEPTIONAL!!! 5 out of 5 stars. He promptly picked my wife and me up at our B&B and we were off on our journey. We saw Monreal (which had one of the most beautiful cathedrals we've seen on our visit to Italy), almost all the primary sites in Palermo, Santuario di Santa Rosalia, and Mondello Beach. What separated Dario from all the other drivers we've had on our trip is his attention to detail (he explained a lot of Polermo's history to us as he was driving), unwavering kindness (he stopped at several spots for us to eat, and try local foods), and professionalism (picked us up and dropped us off perfectly on time, and told us where he would pick us up after certain site seeing- even with pictures/google pin drops). If it were not for Dario this full-day tour would not be the same. Thank you!!! P.S. He has the best music choices in the car ride! :)
Kate, May 2022
BUYER BEWARE>
I have booked with Viator on more than a few occasions.
I usually check just the tour and the itinerary.
It is probably my own fault for neglecting the small print, but Viator was always easy for me to negotiate.
However, on this occasion, I assumed that a private Palermo and Monreale Historical tour was just that.
I did not realise that it was just a Mercedes taxi to the location.
The day was so disappointing having to pay about 43 euro per hour while visiting at our own expense historical sights that were within walking distance from our accommodation.
We had assumed that it was a guide tour.
It was really just a hop on hop off Mercedes.
Lorenzo, our English speaking Guide/Driver did not understand our requests spoken in English.
We visited only a few of the programmed destinations.
And our driver tried to drop us off after 6 instead of 7 hours.
BUYER BEWARE.
Response from Host, May 2022
Dear Mrs Kate,
thank you for your time spent to write your review!
Said that, what you tell is really and simply imbaracing, since 4 years we sale this kind of day tour as well as other ones through Viator. Let me recap each point of which you complained: 1. in Viator post is clearly explained what the day tour includes and what not includes; 2. It is an easy kind of private day tour and of course without a local authorized guide (his extra charge for you woud be at least € 240 for 7 hours); 3. entrance tickets are excluded as clearly explained on Viator. I suggest YOU next time to read full details written in capital letters, not as you falsy reported and above all once you understood avoid to buy a product like the one you booked so you will no write a REVIEW so BAD, for us the ONLY in at least 4 years - please read the other reviews and ask to your self who is really POOR. Thanks again, Lorenzo
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Private Palermo & Monreale Historical Tour
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Attractions in Palermo, Italy
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- Piazza & Fontana Pretoria Tours & Tickets
- Palermo Cruise Port (Terminal Crociere di Palermo) Tours & Tickets
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More attractions near Palermo, Italy
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