Tour Welcome Madrid in Eco Tuk Tuk Private with Local Guide
Recommended by 96% of travelers
Badge of Excellence
Madrid, Spain
+10
- 1 to 4 hours (approx.)
- Group discounts
- Mobile ticket
- Offered in: English
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OverviewAuto-translated
Visitors coming to Madrid for the first time will enjoy this two-hour tour in an electric tuk-tuk. See more in no time than on a walking tour while enjoying a more personal experience than on a bus tour. Stop by a number of must-see places in Madrid and enjoy the views while watching places you may want to return to later to explore more deeply.
- See highlights like the Royal Palace and Almudena Cathedral
- Blankets are available for winter touring
- A fun way to get an overview of the Spanish capital
What's Included
- Expert Companion Guide Driver : professional explanations.
- Eco Tuk Tuk private : 100% electric and sustainable transport, exclusive for your small group.
- Comfort : Blankets and protective layers against rain and wind to avoid being cold.
- Access : Immediate entry to the tuk tuk without lines or waiting to maximize your time on the tour.
- Pre-selected stops for panoramic photography.
- Tickets and tips : Does not include access to monuments or tips to the guide.
- Pick-up and drop-off : By legal regulation, the service does not include transfers to or from the hotel.
- Fixed tour : Transfers outside the tour route are not allowed due to legal restrictions.
Meeting and Pickup
Meeting point
- C. de Bailén, 4, Centro, 28013 Madrid, Spain
It is held at the Plaza de Oriente bus station (underground), next to the Royal Palace. There is no 4 on Bailén Street, but searching it on Google Maps indicates the exact location of the Prince's Gate. Directly opposite you will find EcoTukTuk access stairs and signs.
End point
This activity ends back at the meeting point.Itinerary
Real Basilica de San Francisco el Grande (Pass By)
Museo de la Catedral de la Almudena (Pass By)
Royal Palace of Madrid (Pass By)
Mercado San Miguel (Pass By)
Casa de Cervantes (Pass By)
Plaza de las Cortes (Pass By)
Fuente de Neptuno (Pass By)
Museo Nacional del Prado (Pass By)
Los Jeronimos (Pass By)
Puerta de Alcala (Pass By)
Cibeles Fountain (Pass By)
Banco de Espana (Pass By)
Plaza De Santa Ana (Pass By)
Campo Del Moro (Pass By)
1
Templo de Debod
10 minutes • Admission Ticket Not Included
Additional Info
- Confirmation will be received at time of booking
- Near public transportation
- Not wheelchair accessible
- Most travelers can participate
- Minimum age two (2) years (babies not allowed). We have Child Restraint Systems from 2 years.
- Minimum weight required: 9 kg
- In case of customer delay the activity will be reduced according to the lost time, which may cause a change in the route set. The activity will be cancelled if the delay is longer than 15 minutes and no refund of the amount paid will be made
- Tour itinerary may vary by closed streets or demonstrations on the day of the tour
- Tuk-tuks are reserved privately, and the price is set according to the number of tuk-tuks needed for the group, being the legal maximum of 4 passengers per tuk-tuk.
- Tuk-tuks do not have trunks, so you can not carry strollers, wheelchairs, suitcases or large packages.
- For security reasons, pets and pets are not allowed.
- Tours take place in rain or heat, and can only be cancelled under extreme conditions.
- The tours are designed to make the indicated tour, and make a series of stops already set, depending on the duration of the selected tour, to take photos. The 60-minute tour stops at the Arabian Wall, and the 120-minute tour also stops at the Temple of Debod. Tours cannot be modified, nor can stops for photographs. These stops will be made in the prearranged places.
- The vehicles are suitable for older people, and our drivers will help them get on if necessary.
- The pick-up point is located in the bus station (underground) of the Plaza de Oriente, right next to the Royal Palace. Although there is no number 4 on Calle Bailén (28013), searching for “Calle Bailén 4” or “Puerta del Príncipe” on Google Maps will mark the exact location of the “Puerta del Príncipe”. Just opposite the “Prince’s Gate”, you will find the stairs to access the station. There, you will see our Eco Tuk Tuk signage to get to the exact pickup point. You can contact us by phone or write to us by WhatsApp (+34 696 99 78 89) at any time.
- In case of mobility problems, to go downstairs from the pick-up point, please contact us by phone or WhatsApp (+34 696997889), or by email (hello@ecotuktuk.com) so that we can help you access the meeting point by elevator.
- Eco Tuk Tuk has the "Biosphere Tourism" sustainability certificate.
- This is a private tour/activity. Only your group will participate
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Featured review
We took the 2hr Tuk Tuk tour of Madrid when we first arrived and in the capable hands of Enrique learned so much about this beautiful city. We were given a great tour which gave us plenty of time to learn a littlw bit about the history, glimpse the various neighbourhoods and get a sense of the size & complexity of modern day Madrid. Enrique was superb. He was so kind and thoughtful and happily answered our many questions. We really enjoyed the experience and would definitely recommend this to others. You're in luck if you have Enrique drive you around. Thank you
Reviews
4.8
based on 3,417 reviews
Sort by: Most insightful
Great way to see Madrid without being stuck on a bus. Daniel was very knowledgeable. When my husband indicated he was a Hemmingway fan, he found the bar Hemmingway used to hang out in.A Fun
Response from Host, Sep 2026
Thank you very much for sharing your experience with Eco Tuk Tuk. We are glad you enjoyed the tour!
Great way to be introduced to Madrid. After the tour we knew where we wanted to spend our next few days.
Response from Host, Sep 2026
Thank you very much for sharing your experience with Eco Tuk Tuk. We are glad you enjoyed the tour!
Good introduction to Madrid for the tourist. Two hours felt about right. Our guide, Roberto, was friendly, fun and informative. We did this tour our first afternoon, and it gave us ideas for further exploration.
Response from Host, Sep 2026
Thank you very much for sharing your experience with Eco Tuk Tuk. We are glad you enjoyed the tour!
Such a fun way to see Madrid.
Camilo was our driver for 2 hours today. He made it informative and had wonderful facts for us to enjoy the sights. A very nice man. Thank you we really enjoyed it. Come to Scotland for a visit but remember our weather 😁
Response from Host, Sep 2026
Thank you very much for sharing your experience with Eco Tuk Tuk. We are glad you enjoyed the tour!
Silvia our tour guide was great! Lots of information, great way to see the city highlights! So much fun!
Response from Host, Sep 2026
Thank you for your kind words! We’re delighted Silvia made your Madrid experience so enjoyable. An Eco Tuk Tuk guided city tour is a fun and comfortable way to discover Madrid’s highlights, landmarks, history and culture while enjoying a unique sightseeing experience.
What a wonderful way to get an overview of the beautiful city of Madrid! A private 2 hour tour with a delightful and knowledgable guide was perfect for discovering the different sections of the city, asking questions, and learning historical insights. Highly recommend a private tour, especially with Cesar!
Response from Host, Sep 2026
Thank you very much for sharing your experience with Eco Tuk Tuk. We are glad you enjoyed the tour!
Perfect way to see the city of Madrid. Viator has the best tour guides: friendly, informative and accommodating. We highly recommend Juan for the three hour Madrid tour.
Response from Host, Sep 2026
Thank you very much for sharing your experience with Eco Tuk Tuk. We are glad you enjoyed the tour!
Perfect introduction to Madrid. Loved our guide Angel, very knowledgeable and very much appreciated being taken through winding streets and neighborhoods. Highly recommend this tour - and Angel!
Response from Host, Sep 2026
Thank you very much for sharing your experience with Eco Tuk Tuk. We are glad you enjoyed the tour!
The best way to see the City. Our driver was very knowledgeable & friendly.
We wished we'd done a 2hr tour as there is so much to see. We highly recommend this tour company.
Response from Host, Sep 2026
Thank you very much for sharing your experience with Eco Tuk Tuk. We are glad you enjoyed the tour!
Great tuk tul tour. Laura was an amazing guide and provided extensive history and local information on the tour. I highly recommend it
Response from Host, Sep 2026
Thank you very much for sharing your experience with Eco Tuk Tuk. We are glad you enjoyed the tour!
We split a tuk tuk for our group but it was still a very fun experience. Our guides were extremely knowledgeable and very welcoming. They gave us places to try and explore plus a small break within the tour to view Retiro park or eat a small bite before finishing the tour.
Response from Host, Sep 2026
Thank you very much for sharing your experience with Eco Tuk Tuk. We are glad you enjoyed the tour!
Javier is an amazing guide. Only wished we had booked our trip for another hour. He is a Madrid native, but has lived all over the world with his family and has a wonderful perspective on the city.
Response from Host, Sep 2026
Thank you very much for sharing your experience with Eco Tuk Tuk. We are glad you enjoyed the tour!
Really knowledgeable guide - small group - great fun - saw so many of the sights of Madrid we did the 2 hours - would recommend
Response from Host, Sep 2026
Thank you very much for sharing your experience with Eco Tuk Tuk. We are glad you enjoyed the tour!
Great start to our trip. We did the 2 hr tour with Roberto who was great. Knowledgeable and friendly
Response from Host, Sep 2026
Thank you very much for sharing your experience with Eco Tuk Tuk. We are glad you enjoyed the tour!
Watch out for being over charged! Viator lists a low price. Ie $21 Euro. But in reality the charge was $188.86 once converted to US dollar.
Response from Host, Sep 2026
Dear Robbin,
Thank you for your feedback.
We're sorry for the confusion with the price. The price shown on Viator is the lowest price at which the tour is available, but it is not the minimum price for every day. The final price depends on the date, the time and the number of participants.
If you have any questions about your booking, please contact us at hello@ecotuktuk.com, or through Viator's customer service and we will gladly help review it.
Thank you.
Regards.
Juan was an outstanding guide, deeply knowledgeable about the historical sites we visited. My husband and I are history nerds, and he handled even our niche questions with ease, clearly drawing on real expertise rather than a rehearsed script. Exploring the city by tuk tuk was a fantastic way to see it too. Juan took us to spots we never would have found on our own, and the open-air ride gave us a much more immersive feel for the city than a bus tour would have. Highly recommend this experience for anyone who wants more than the standard tourist stops.
Response from Host, Sep 2026
Thank you very much for sharing your experience with Eco Tuk Tuk. We are glad you enjoyed the tour!
Very easy and great communication. Flexible, informative and very fun. Alejandro (Alex) was a great guide, friendly and great personalty.
They send you videos and pictures on how to get to the station.
Response from Host, Sep 2026
Thank you very much for sharing your experience with Eco Tuk Tuk. We are glad you enjoyed the tour!
Great tour of madrid. Roberto was a wonderful guide, teaching us lots of history about Madrid. Wish it was easier to find the meeting point tho
Response from Host, Sep 2026
Thank you very much for sharing your experience with Eco Tuk Tuk. We are glad you enjoyed the tour!
Great way to see Madrid. Going on the tour at the start of our trip gave us the opportunity to explore the city and go back to the sites we really wantonly explore
Response from Host, Sep 2026
Thank you very much for sharing your experience with Eco Tuk Tuk. We are glad you enjoyed the tour!
It’s a good introduction to Madrid. Gives a good overview. Driver was very engaging and answered lots of questions
Response from Host, Sep 2026
Thank you very much for sharing your experience with Eco Tuk Tuk. We are glad you enjoyed the tour!
For the price, we were disappointed in our private tour. Our guide, Sylvia, was very sweet but we could not understand or sometimes hear what she was saying. She seemed to have a lot of knowledge but for an English speaking tour we missed most of it. It was also too heavily focused on architecture rather than the culture of the city or areas of interest other than the buildings.
Response from Host, Sep 2026
Thank you for your honest feedback, and we're sorry the tour didn't live up to what you'd expect from a private experience at this price point.
It's disappointing to hear that you had trouble hearing or following Sylvia's commentary — she has excellent knowledge and good English, but it sounds like volume or pacing got in the way this time, which shouldn't happen on a private tour. We'll be following up with her directly to make sure she's projecting clearly and checking in with guests to confirm they're following along comfortably.
We also appreciate you flagging the heavy focus on architecture. Our tours are meant to give a well-rounded picture of Madrid — history, culture, daily life, and the stories behind the places we visit, not just the buildings themselves. We'll use your feedback to make sure the balance is right going forward.
We're sorry this one missed the mark, and we'd welcome the chance to have you back for a tour that better reflects what we aim to offer.
Thank you.
Regards.
Top experience with very nice guide in a way to see a lot in 3 hours.
History, humor and safe driving!
Response from Host, Sep 2026
Thank you very much for sharing your experience with Eco Tuk Tuk. We are glad you enjoyed the tour!
We really enjoyed this tour. It gave a great overview of the highlights of Madrid while also giving us a sense of the neighborhoods and their different characters. Our leader, JP, was friendly and informative. This tour worked especially well for an older family member who wanted to see the city but is unable to walk very far.
Response from Host, Sep 2026
Thank you very much for sharing your experience with Eco Tuk Tuk. We are glad you enjoyed the tour!
This is an excellent way to get an overview of the city! Our guide Angel was very knowledgeable and informative. Great way to start our trip!
Response from Host, Sep 2026
Thank you very much for sharing your experience with Eco Tuk Tuk. We are glad you enjoyed the tour!
Great overview of Madrid. Our driver Ivan shared much history of the city and took us to different regions of the city. We did a 2 hr tour which was sufficient for us.
Response from Host, Sep 2026
Thank you very much for sharing your experience with Eco Tuk Tuk. We are glad you enjoyed the tour!
This was a great way to see the highlights of the city and get oriented before exploring on your own. Our guide Mario was amazing!
Response from Host, Sep 2026
Thank you very much for sharing your experience with Eco Tuk Tuk. We are glad you enjoyed the tour!
A quick way to get a view of the city, its layout and many of its attractions. Our driver, Angel, was a very good guide. Very knowledgeable, friendly and obviously excited to share his city with us. Would definitely recommend
Response from Host, Sep 2026
Thank you for sharing your experience! We’re delighted that you enjoyed discovering Madrid by tuk-tuk with Angel. His knowledge and enthusiasm make the city tour a great way to explore Madrid’s highlights, attractions and history comfortably. We truly appreciate your recommendation!
The pick up location is very difficult to find. However, the tour company text me several times to make sure that I would not have a problem by giving additional directions videos and information to help find the location. I had no problem finding it . Manuel the driver was funny and engaging . We enjoyed spending time seeing Madrid
Response from Host, Sep 2026
Thank you very much for sharing your experience with Eco Tuk Tuk. We are glad you enjoyed the tour!
well you need to follow the directions you get on what’s up app to find the location!! or you won’t catch your tuk!! are guy was over 15 minutes late so we got a fill in guy !! he was amazing very informative!! we were skeptical at first thinking this would be a big waste of time turned out being so good i highly recommend!! it took us all around and let us know all about madrid and must eat places as well as must go to spots!!
Response from Host, Sep 2026
Thank you very much for sharing your experience with Eco Tuk Tuk. We are glad you enjoyed the tour!
Buyer beware. We had a cancelled flight that caused us to miss our tour. As soon as we booked a new flight that would put us arriving 10 hours later, I contacted Viator. This was 3am Madrid time on Monday. Our tour was 11 am on Tuesday. The Viator agent helping me requested that the guide move us to a 4 pm Wednesday tour that showed available on the app. The tour guide refused to accommodate and claimed the 24 hour cancellation policy (see review and response on TripAdvisor) even though the contact was more that 24 hours before the booked trip as well as the requested replacement trip. We read the cancellation policy. We responded in the required timeframe and yet they took the easiest path which was to keep our money and give us nothing.
Response from Host, Sep 2026
Dear Guest,
We are sorry to hear that you were disappointed with the outcome, but we believe it is important to clarify the timeline of events so that there is no misunderstanding.
You contacted us at 3:44 a.m. on the 25th, while your tour was scheduled for 12:15 a.m. that same day. Our team responded at 9:17 a.m., when our normal working day in Spain begins and our booking agents were available to assist you.
Therefore, it is not accurate to state that we were notified more than 24 hours in advance. Your request was made on the very same day as the tour and well within the 24-hour cancellation period.
We fully understand that a cancelled flight can be an unforeseen circumstance beyond a traveller’s control, and we sincerely regret that this affected your plans. However, our cancellation policy applies equally to all reservations and exists so that we can properly organize our guides, vehicles and availability.
We would also like to clarify that our intention was never to “keep your money and give you nothing”. We simply applied the cancellation conditions applicable to a reservation that could not be cancelled within the required timeframe.
We regret that this situation led to a negative impression and appreciate the opportunity to clarify the facts.
Kind regards,
EcoTukTuk
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