Madrid Self-Guided Audio Tour
Madrid, Spain
- 3 to 9 hours (approx.)
- Mobile ticket
- Offered in: English
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Overview
What's Included
- Private access link to the audio guide in one playlist for 24 attractions
- Private access link to a tour itinerary map of 24 attractions with audio guide individually
- Private access links validity up to 6 days
- Entry fees (wherever required)
- Transportations (pick-up and drop-off)
Meeting and Pickup
Meeting point
- Madrid, Spain
Since this tour is a self-guided audio tour, you can decide your starting point and ending point as per your convenience.
End point
- Madrid, Spain
Since this tour is a self-guided audio tour, you can decide your starting point and ending point as per your convenience.
Itinerary
1
Estacion de Atocha
20 minutes • Admission Ticket Free
2
Museo Nacional Centro de Arte Reina Sofia
20 minutes • Admission Ticket Not Included
3
Palacio De Cristal
20 minutes • Admission Ticket Free
4
Parque del Retiro
20 minutes • Admission Ticket Free
5
Museo Nacional del Prado
20 minutes • Admission Ticket Free
6
Paseo del Prado
20 minutes • Admission Ticket Free
7
Museo Nacional Thyssen-Bornemisza
20 minutes • Admission Ticket Free
8
Museo Naval
20 minutes • Admission Ticket Not Included
9
Puerta de Alcala
20 minutes • Admission Ticket Free
10
National Archaeological Museum
20 minutes • Admission Ticket Not Included
11
Plaza de Cibeles
20 minutes • Admission Ticket Not Included
12
Edificio Metropolis
20 minutes • Admission Ticket Free
13
Puerta del Sol
20 minutes • Admission Ticket Free
14
Plaza Mayor
20 minutes • Admission Ticket Free
15
Real Basilica de San Francisco el Grande
20 minutes • Admission Ticket Free
16
Catedral de Sta Maria la Real de la Almudena
20 minutes • Admission Ticket Free
17
Royal Palace of Madrid
20 minutes • Admission Ticket Not Included
18
Plaza de Oriente
20 minutes • Admission Ticket Free
19
Museo Cerralbo
20 minutes • Admission Ticket Not Included
20
Templo de Debod
20 minutes • Admission Ticket Free
21
Museo Sorolla
20 minutes • Admission Ticket Not Included
22
Museo Lazaro Galdiano
20 minutes • Admission Ticket Not Included
23
Las Ventas Bullring
20 minutes • Admission Ticket Not Included
24
Santiago Bernabeu Stadium
20 minutes • Admission Ticket Not Included
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Near public transportation
- Most travelers can participate
- 1. Complete Flexibility - Tour at Your Own Pace: This is a self-guided audio tour, NOT a GPS-guided tour. You have complete freedom to choose which attractions to visit, explore in any order you prefer, start and finish wherever you like, and even split the tour across multiple days. Spend as much time as you want at each location and take breaks whenever needed.
- 2. How You'll Receive Your Tour Materials: On your selected travel date, before your start time, you'll receive your private access links through your booking platform's messaging system. Link 1 provides your complete audio guide playlist featuring all attractions, and Link 2 gives you your interactive itinerary map with individual guides for each location. Simply click each link and select "Proceed to external site" to access your materials—your links lead directly to trusted platforms (SoundCloud and Google Maps) where your private tour content is hosted. Your private access links remain valid until your tour is complete (maximum 6 days), giving you complete flexibility to explore at your own pace. If you experience any difficulty accessing your audio guides or itinerary map, please contact us and we'll be happy to assist you.
- 3. Using Your Audio Guides (Link 1 - SoundCloud): Open the SoundCloud link in your web browser (Safari, Chrome, etc.). You'll see a playlist of all attraction audio guides organized in a suggested order. You can listen before your tour to plan which attractions interest you most, or play them as you arrive at each location. Simply scroll through the playlist, tap any attraction to play its audio guide, and use play/pause controls as needed throughout your tour.
- 4. Using Your Interactive Map (Link 2 - Google My Maps): Open the Google My Maps link in your web browser - not the Google Maps app. You'll see all attractions marked with headphone icons. Navigate by either tapping directly on any headphone icon on the map, or tapping the tour title below the map to view a complete list of attractions. When you select an attraction, a popup window appears with a clickable link to that location's audio guide.
- 5. What to Bring & Prepare: Essential items: headphones/earphones, fully charged smartphone, and internet access. Before your visit, review both links to familiarize yourself with the attractions and audio content, then decide your priorities and create your own route or follow our suggested order.
- This is a private tour/activity. Only your group will participate
Supplied by
Cancellation Policy
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
Traveler Photos
Featured review
Ellen_W
The experience was great. The best part was the customer service I received from the the Viator representative. The website had a clutch but they were so quick to respond through WhatsApp and resolved the issue so we were able to enjoy our self guided tours. Thank you!
Reviews
3.0
based on 11 reviews
Ellen_W, Jun 2025
The experience was great. The best part was the customer service I received from the the Viator representative. The website had a clutch but they were so quick to respond through WhatsApp and resolved the issue so we were able to enjoy our self guided tours. Thank you!
Response from Host, Jun 2025
Thank you so much for your wonderful review! We're absolutely thrilled to hear that you had a great experience with our Madrid Self-Guided Audio Tour and that our customer service team was able to quickly resolve the website issue through WhatsApp.
Your feedback perfectly highlights one of the key benefits of our self-guided format - the flexibility it offers! As you experienced, you have complete control over where to start and finish your tour according to your preferences. We're glad our team could ensure you received your access links promptly so you could enjoy exploring Madrid at your own pace.
It's fantastic that you were able to make the most of both the audio content and interactive map features. The beauty of our self-guided system is exactly what you experienced - the freedom to tailor your exploration to your interests and schedule, whether that means prioritizing certain attractions or taking your time at your favorite locations.
We truly appreciate you taking the time to share your positive experience, especially highlighting our customer support. Our team is always here to ensure every traveler has a smooth and enjoyable experience, and it's wonderful to know we succeeded in that goal for your Madrid adventure.
Thank you again for choosing our tour, and we hope you have many more amazing self-guided explorations in the future!
monica_i, Apr 2025
Bought this tour because it hit all the places we wanted to see. Once we downloaded the audio it was over 9 hours long, the booking page said approximately 4 1/2 hours. Then when we went to actually do it, I wasn’t even able to get the audio to work. I spent over 30 minutes trying to get the audio to play for me so I can start me tour- that was now 9 hrs long. Eventually my formed and myself ended up buying a different tour.
Response from Host, Jun 2025
This review contains misleading information that does not accurately represent our service or the clear instructions provided to all customers. Accuracy is essential when sharing experiences that affect other customers' decisions.
Our tour description clearly states this is a comprehensive self-guided audio experience covering 23 major Madrid attractions. The "approximately 4½ hours" refers to selective touring - not listening to every single audio segment consecutively. As explicitly stated in our booking information: "you can choose where to start and finish according to your preference" and "feel free to take breaks, spend more time at your favourite locations, or even split the tour across multiple days." Our additional information section clearly lists the essential requirements: "fully charged smartphone," "internet access," and "headphones/earphones." We provide detailed step-by-step instructions on how our audio system works, including two separate access links (SoundCloud audio content and Google My Maps interactive navigation). Additionally, we offer customer support specifically for technical assistance, as stated: "If you have any questions about accessing or using the audio guide, please don't hesitate to contact us."
This review reflects a failure to read the provided tour information rather than a product deficiency. The traveler received exactly what was advertised - a comprehensive, flexible audio tour with clear technical requirements and support options. Instead of utilizing our customer service for the technical issue, they chose to purchase a different tour and leave misleading feedback. For future travelers, please read all provided information carefully before booking. Our self-guided tours offer exceptional flexibility and value, but like any digital product, they require basic smartphone functionality and following simple instructions. We remain committed to supporting customers who engage constructively with our clearly outlined processes. We encourage travelers to contact us directly with genuine concerns rather than posting inaccurate reviews that mislead other customers about our professional, well-documented service offerings.
Casey_Z, Dec 2024
It was extremely hard to navigate. Information was very poor and long winded. You only have 48 hours to use it (which they don’t tell you). Horrible app links. I would highly NOT recommend it
Response from Host, Jun 2025
This review contains several inaccurate statements that misrepresent our clearly documented service. Our Madrid Self-Guided Audio Tour provides comprehensive information about 23 major attractions with detailed navigation instructions that are explicitly outlined in our booking confirmation. The reviewer claims the information was "poor and long winded," yet our tour features expertly crafted narration with compelling storytelling that brings centuries of Spanish history to life - this is precisely what distinguishes our premium audio experience from basic tourist information.
Regarding navigation difficulties, our additional information section clearly explains our two-link system: a secure SoundCloud web link for audio content and a Google My Maps interactive link for location navigation. Each map point corresponds directly to a tour stop with linked audio guides, making navigation straightforward for travelers who follow the provided instructions. We also offer customer support specifically for technical assistance, stating "If you have any questions about accessing or using the audio guide, please don't hesitate to contact us" - a service this reviewer apparently chose not to utilize.
The claim about a "48-hour limitation" is particularly misleading, as our tour description explicitly states that travelers can "split the tour across multiple days" and explore "at your own pace." Our self-guided format is designed for maximum flexibility, allowing visitors to use the content according to their schedule and preferences. The reviewer's technical difficulties appear to stem from not reading the clearly provided instructions rather than any product limitation.
For genuine travelers considering this tour, we encourage reading all provided information carefully and utilizing our customer support when needed. Our comprehensive audio experience covers everything from the Prado Museum to the Royal Palace with professional narration and flexible access - exactly as advertised in our detailed tour description.
Evelyn_T, Jun 2024
This was a waste of 9 Euros. Don’t to this. Online link and map never loaded. Disappointing.
They only send an online link close to your “departure” time that you choose.
Response from Host, Jun 2025
This review contains inaccurate claims about our service delivery and ignores the clear technical requirements and support options provided to all customers. Our additional information section explicitly states the essential requirements for our digital audio tour: "fully charged smartphone," "internet access," and "headphones/earphones." We provide comprehensive step-by-step instructions explaining how our system works, including detailed guidance on accessing both the SoundCloud audio content link and Google My Maps interactive navigation link. When customers experience technical difficulties, we offer dedicated customer support as clearly stated: "If you have any questions about accessing or using the audio guide, please don't hesitate to contact us."
The timing of link delivery is standard practice for digital tours to ensure content security and is clearly communicated during booking. Rather than contacting our support team to resolve the technical issue, this traveler chose to leave misleading feedback that misrepresents our professional service. Our self-guided audio tour covering 23 major Madrid attractions provides exceptional value and flexibility for travelers who follow the provided instructions and meet the basic technical requirements. For future customers, please ensure your device meets our stated requirements and don't hesitate to contact our support team if you encounter any technical difficulties. We remain committed to delivering quality experiences for travelers who engage constructively with our clearly outlined processes rather than posting inaccurate reviews that mislead other potential customers.
Deepak_S, Mar 2024
I never got a link for the audio in my email so I could not use it while we were doing the walking. Later at night I decided to contact the tour provider and then I found the links there. Next day. We went again to try to use those and then I could not find the link again, I don’t think they know what they’re doing There are no proper descriptions that tell you how to find the links in description. It says that the links will be available for a few days, but I don’t know where to find it. Overall, I paid for it, but could never use it.
Response from Host, Jun 2025
This review demonstrates a failure to follow our clearly provided instructions rather than any deficiency in our service delivery. Our comprehensive booking information explicitly states: "On your selected date of travel, before your starting time, you'll receive an email containing two important links for your audio guide." We provide detailed step-by-step instructions explaining exactly how our self-guided audio tour works, including how to access both the SoundCloud audio content link and Google My Maps interactive navigation link. When the traveler contacted us, they successfully found the links, proving our system works as designed and our support is effective.
The claim about "no proper descriptions" is inaccurate - our additional information section contains extensive details about how to access and use the audio guide, including what to bring (fully charged smartphone, internet access, headphones) and how the flexible touring system operates. We clearly state that customers can use both links to plan their route in advance and that the tour allows exploration at your own pace across multiple days. The traveler's inability to relocate the links the next day suggests a failure to save or bookmark the provided email content, not a system malfunction.
Our customer support remains available to assist with any genuine technical difficulties, as stated in our booking information. However, this review reflects poor preparation and failure to follow clear instructions rather than service issues. Future travelers should carefully read all provided information, save important emails, and contact our support team immediately if assistance is needed rather than waiting until after their planned tour time.
Caroline_R, Nov 2023
The tickets were for 6pm but the museum closed at 3pm. The museum informed us that they always close at 3pm on Saturdays and that we were scammed by purchasing these tickets.
Response from Host, Jun 2025
This review contains completely false information and demonstrates a fundamental misunderstanding of our service. Our Madrid Self-Guided Audio Tour is not a museum ticket service - it is a self-guided audio experience covering 23 outdoor attractions and public spaces throughout Madrid. We do not sell museum tickets, nor do we schedule specific entry times for museums. Our tour includes locations such as Puerta del Sol, Plaza Mayor, Retiro Park, Puerta de Alcalá, and other public attractions that are accessible 24/7. As clearly stated in our booking information, this is a flexible self-guided experience where "you can choose where to start and finish according to your preference" and explore at your own pace.
The traveler appears to have confused our audio tour service with museum admission tickets, which is an entirely different product. Our additional information explicitly states that "while all the tourist attractions mentioned above are free to visit, please note that travelers will need to purchase their own tickets if any attraction charges fees for special sections or has recently implemented fees for additional services." We provide audio content and interactive maps for self-guided exploration of Madrid's public spaces and exterior attractions, not museum access or scheduled entry times.
This review is not only inaccurate but misleading to potential customers who might confuse our legitimate audio tour service with ticket sales. We encourage travelers to read our service descriptions carefully and understand that our self-guided audio tours are designed for exploring Madrid's outdoor attractions and public landmarks, not for museum admissions or scheduled venue access.
From $6.00
per person-You will not receive a refund if you cancel.
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Madrid Self-Guided Audio Tour
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Free Cancellation
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