Cenote Cancun Tour with Lunch and Roundtrip Transportation

Cancun, Mexico

Great choice

5+ bookings last month.

4 hours (approx.)
Pickup offered
Mobile ticket
Offered in: English

Overview

What's Included

3 Hours Cenote Swiming
Lunch: 2 Cochinita Tacos(Pork) or Vegan Snack with a Glass of Water
Roundtrip Transportation From Your Hotel or Meeting point
English/Spanish experienced guides
Conservation Fee

Photography
Locker

$5.00 per person

Meeting and Pickup

You can head directly to the meeting point, or request pickup

Pickup points

Select a pickup point

Pickup details

Pickup is included and optional. Pickup from Playa del Carmen is only available for the morning schedule. If your hotel is located outside our pickup area, a central meeting point will be recommended during reconfirmation. If your hotel is not listed, please leave us a note with the name of your hotel so we can arrange the closest pickup location and time. If your hotel or vacation rental is outside the pickup area, you will be asked to go to the nearest meeting point. Please check the list of hotels on the checkout page to confirm if your hotel is included among the available pickup locations. Pickup usually occurs up to 100 minutes before the activity start time, depending on traffic and distance from the park. Your exact pickup time will always be confirmed by one of our team members, so please keep an eye on your messages or phone.

Meeting point

Mayan Jungle Rush
Ruta de los Cenotes, Supermanzana km 18.5 Manzana Av, 77580 Q.R., Mexico
Pickup is included and optional. Pickup from Playa del Carmen is only available for the morning schedule. For travelers who do not require transportation, the meeting point is at Mayan Jungle Rush Park, located on Ruta de los Cenotes, Supermanzana km 18.5, Manzana Av, 77580, Quintana Roo, Mexico.

End point

This activity ends back at the meeting point.

What To Expect

Additional Info

Confirmation will be received at time of booking
Not recommended for travelers with back problems
No heart problems or other serious medical conditions
Not recommended for pregnant travelers
Not wheelchair accessible

Travelers should have a moderate physical fitness level
Pick Up for Afternoon tour is only available for Cancun & Puerto Morelos.
The weight limit for ziplines is 286 pounds (130 kg)
This tour/activity will have a maximum of 60 travelers

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)

Gallery picture 2 (from a traveler's review)

Gallery picture 3 (from a traveler's review)

Gallery picture 4 (from a traveler's review)

Gallery picture 5 (from a traveler's review)

Reviews

4.0

based on 15 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

May 2026 update to tour never given. POOR business practices, WORSE customer service, and STEALING your money

Clay_H, May 2026

This company has poor communication skills and does NOT hold true to promises made by their employees. We were PROMISED that we could reschedule after having paid for this trip last year and THEIR employee never picking us up. They KNEW we were leaving the country the next day. We knew we would be back this year and that was made 100% clear to their business. We were promised we could rescedule when we returned to Cancun. Hasn't even been a year. When calling this year, they straight up ignored us for 2 days. When we were FINALLY able to speak to someone at the office, the manager/owner refused to speak with us and would only communicate through texts. He refused stating that the employee Jose Luis (the one who promised we could reschedule this year upon our return) no longer worked for them and would NOT honor his company representative even though we had ALL conversations in screen shots. POOR business practices. Refusing to speak to a customer who was NEVER picked up by THEIR company for a prepaid excursion. Now refusing to make good on their company promise. I would NOT book with them ever. They take your money and leave you hanging. Please use ANY OTHER company if you value honest business practices.

Just know that this...

Maria_B, Jan 2026

Just know that this cenote experience first includes at an extra cost , horseback riding ( very short trail) , four wheel experience, lots of fun ! And a short zip line experience. You can opt out but then will wait to go to cenote . Well worth it !

Response from Host, Feb 2026

Thank you for sharing your experience! 🌿✨ We’re happy to hear that you enjoyed the horseback riding, ATV experience, zip line, and cenote. It’s great to know you found the activities fun and well worth it. We also appreciate you mentioning how the flow of activities works and that guests can opt out if they prefer. Your feedback helps future visitors come prepared and helps us continue improving our communication and experience. We hope to welcome you back soon for another jungle adventure!

Book!!!

tati_h, Sep 2025

Me and my partner had a wonderful time at this excursion! I jumped into the cenote! Water felt great! FYI there are bats down there but they don’t bother you. Lol. The tour guide was soooo cool! The food was okay for what it was. It will hold you until you get back to your resort lol. We enjoyed the taste testing so much that we bought one of the bottles. We didn’t do the zipline or the horseback riding so you do wait while everyone else is doing that but its not a long wait and there are things to do while you wait such as drink more or just relax on the swings, enjoy the weather, dance to the music they play and just vibe! Everyone was friendly!

Response from Host, Sep 2025

Thank you so much for your amazing review! 🌿✨ We’re thrilled you and your partner had such a wonderful time — jumping into the cenote is such a refreshing (and brave!) moment 💦🐒. And yes, the bats are part of the jungle magic, but they keep to themselves 🦇😉. We’re glad you enjoyed the tequila tasting so much you took a bottle home 🥂, and it’s great to hear you loved the friendly vibe, music, and swings while waiting for activities. That’s exactly the kind of jungle atmosphere we love to create 🌴🎶. We appreciate your honest note about the food and are happy it gave you enough fuel to keep the fun going. Can’t wait to welcome you both back for more adventures at Mayan Jungle Rush! 🚀✨

You do not get what you paid for. Stay far away

Carolyn_T, Jun 2025

You do not get what is listed on this tour. I expected one or two secluded cenotes to explore with a guide. Instrad dropped off to spend 3 hours in a tourist trap mud hole while waiting for others in the group to atv, zip line and horseback before taking a plunge into what is supposed to be the secluded and serene swimming spot. Oh no - stay far far away from this excursion.

Response from Host, Jun 2025

We’re truly sorry to hear that your experience didn’t match your expectations. Your feedback is important, and we regret that the cenote visit and overall structure of the tour did not deliver the experience you were hoping for. We’re actively reviewing how we communicate our tour details and group logistics to ensure more clarity and consistency for all guests. Thank you for bringing this to our attention — we take it seriously and will use it to improve.

Had a blast Chicken Pollo...

Travon_J, Jun 2025

Had a blast Chicken Pollo is the best tour guide. He took his time to make sure everyone was safe. Amazing staff all around.

Response from Host, Jun 2025

Thank you for the awesome review! We’re glad Chicken Pollo made sure everyone was safe and had a great time. Our whole team appreciates your kind words — hope to see you back soon for more fun!