Chichen Itza, Transportation, lunch, cenote and Valladolid.
Badge of Excellence
Cancun, Mexico
- 12 hours 30 minutes (approx.)
- Pickup offered
- Mobile ticket
- Offered in: English
Why travelers loved this
·
Overview
Experience the highlights of the Yucatán without the hassle of coordinating multiple bookings, transportation, or entry logistics on your own. This guided all-in-one tour takes you through the ancient city of Chichén Itzá with expert commentary that brings its history and architecture to life. Continue to a refreshing cenote near Valladolid and enjoy a traditional Mexican lunch included, making it an easy way to explore key Mayan landmarks in one seamless day.
- Tour the ancient Chichén Itzá ruins with guided temple commentary
- Swim and relax inside a freshwater cenote near Valladolid town
- Savor a delicious traditional Mexican lunch included in the price
- Bypass individual booking hassles with admission tickets fully sorted
What's Included
- Visit in Valladolid
- Visit to the Sacred Cenote
- Mayan Store
- Transportation from your hotel (or meeting point)
- LunchMexican buffet lunch
- Guide
- 870MEX mandatory when boarding bus, admission and taxes.MX$870.00 per person
- Cenote vest, mandatory if you want to swim.$5.00 per person
Meeting and Pickup
You can head directly to your preferred meeting point, or request pickup.
Operating hours.7:00 am
Itinerary
1
Plaza la Fiesta
2 hours 30 minutes • Admission Ticket Free
2
Yaxkin Souvenirs Cancun
2 hours • Admission Ticket Free
3
Chichen Itza
3 hours • Admission Ticket Not Included
4
Valladolid
30 minutes • Admission Ticket Free
5
Sacred Cenote
1 hour • Admission Ticket Not Included
6
Plaza la Fiesta
2 hours 30 minutes • Admission Ticket Free
Additional Info
- Confirmation will be received at time of booking
- Infants must sit on laps
- Most travelers can participate
- Near public transportation
- Not wheelchair accessible
- Please present yourself with personal documentation and if you are Mexican, notify it here.
- This tour/activity will have a maximum of 500 travelers
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Reviews
4.5
based on 305 reviews
Sort by: Most insightful
Cam_C, Jul 2026
It was a great experience, around a 13/14 hour day from pick up to drop off. I would highly recommend! Rodolfo, Ximena and Gonzalo were very helpful guides.
Manu_P, Jul 2026
My tour guide on bus was speaking only in Spanish. He shared lots of information however it was all in Spanish and only few sentence in English. It was waste of money and time for me. I requested English speaking guide. Additionally it was a marketing tricks at lunch place. Tour guide spent unnecessary time in store at lunch stop where there was no seating available for senior or other tourist. At Chichen Itza the guide was English speaking so it was little relief.
Irina_N, Jul 2026
Amazing experience. Gonzalo went above and beyond. It was a long day but we learned and experienced so much. The whole crew( Roberto, Cristian and Francisco) were amazing. Gonzalo is probably the best tour guide we ever had. Thanks for a great tour
Lily_K, Jul 2026
Overall, the experience were great. The personnel was amazing. All four guys. Roberto is funny kids love him.. Driver is amazing. The professor was kind and the young fella Cristianowas just a joy. The only thing check your tickets and see what’s not included and be expected to pay more, and everywhere you go you have to tip everybody so bring cash with you
Lisa_C, Jun 2026
This was all day but we came prepared with extra snacks, water shoes, sunscreen, charges, towels, drinks etc which made all the difference. We brought cash and had fun haggling with vendors at each location. Sometimes it was hard to understand between the Mexican and English. The bus was comfortable for sleeping. We learned a lot about the Mayans and the chicen itsa was very cool. We felt super safe it did cost $150 more ($50 per peraon) or so than the $25 (per person) purchase price on Viator when we got on the bus I think the $25 is just for the transport to the meeting point and then you have to pay the actual tour folks for the tour chichen itsa entrance the life vests and extras etc they really want to share their culture and we got local honey and we learned and we had a good day. Yes it would’ve been easier to sit at the look all day and burn but I don’t think it’s as educational or productive the lunch buffet was fantastic o super amazing lunch - I would only say they need a Starlink on the tour bus service was non existent
Response from Host, Jun 2026
Thank you so much Lisa for this wonderful and detailed review — sounds like you came perfectly prepared and made the most of every stop! The haggling, the local honey, the nap on the bus… that's exactly the kind of day we love to hear about! 😄
Regarding the language, we hear you — we always aim for a smooth bilingual experience and your feedback helps us keep improving on that.
As for the additional charges, everything is detailed in the tour listing before booking and we also communicate it the day before via WhatsApp and through the platform chat. We're glad it didn't take away from the overall experience!
And the Starlink suggestion — noted! 😄 We'll pass that one along to the team. So happy you had a great day and learned so much. Hope to welcome you back in the Mexican Caribbean soon!
CARIBE MEX | We know the Mexican Caribbean. Now we want you to know it too. 🌴
Maria_M, Apr 2026
The whole trip was nice. The guide gives you a lot of info about the Maya culture. I bought a maya horoscope since it was beautiful but don't buy anything else at the first store you stop by because you will find everything at a fraction of the cost at the Chichen site. Our guide and driver, Saul and Henry, were very nice, patient, and helpful.
Kaylene_H, Apr 2026
The $50/person is not the full price. You have to pay more when you get on the bus. They did not manage our time well. We were on the tour for 14 hours - the vast majority of that time was on the bus.
The places we went were great, just spent way too much time at the first stop.
Kayla_B, Mar 2026
It was an overall good experience, I enjoyed it even though it was long. The food was good and the cenote was relaxing.
Sally_R, Feb 2026
Every time you turn around another person hired by this company wants money. Be prepared to pay for water including with you lunch.
Choose another company.
Michael_H, Jan 2026
The research paid off and this was by far the best price for the experience we received. Lots of things to see and do. It felt a bit rushed at each place. The buffet was all you can eat so long as you can eat your fill in about a 20 minute period…including standing in the line. It almost felt too much included in the trip. But our guide Lalo was fantastic and he gave us the history and background of the places we were visiting to help bring our experience into a better context. We thoroughly enjoyed our trip.
Lorraine_K, Jan 2026
We went with tour guide Hector. He and his team were great. Telling everyone about the history of the Mayans on the bus. We stopped off for lunch at a Mayan village. Got blessed by the Chief. Ended up spending loads on ornaments (£300) At chitzan itsa we went with an English guide who told us long stories about the Mayans but it left about 20 minutes to run around snapping photos. Should've started taken them while he was talking. Then onto a cenote which was beautiful and refreshing. The last stop was a quick stop to the city. We had a picture taken in front of the church. After we were brought back to our hotel. Thank you to Hector and the crew. Sorry I only remembered Hector's name. It was a lovely day out.
Matthew_K, Dec 2025
Did this tour in late November of 2025. Had a mixed experience so I'm breaking it down here.
The Good:
Our guide at Chichén-Itzá was amazing. She gave a thorough history of all things related to the area. The ancient structures were amazing to see and I thoroughly enjoyed the time we had there. The Cenote was absolutely stunning and I loved being so far down but being able to see up to the sky. Would absolutely return to either of these locations.
The OK:
The provided lunch was fine, but certainly not anything to write home about. The visit to Valladolid was also nice, but we literally had 25 minutes there, at night, with virtually no time to really explore the area.
The Bad:
The drive there was terrible. The bus was incredibly uncomfortable, and what was advertised as a 2.5hr bus ride, was closer to 5 hours by the time we got to Chichén-Itzá. The Mayan "blessing" was neat to see, but was clearly aimed at trying to sucker money out of people. After being invited into the hut, the "shaman" offered to cure both my wife and I of all our illness, all for $600 USD. When we said we weren't interested, he very quickly kicked us out of the tent. Although the cenote was nice, the 1hr there also includes the time you need to get changed both before and after, giving you maybe 30-40 mins in the actual water. Yes, it would nice, but nowhere near the right amount of time for a good visit. Finally, the shopping area was sketchy. People were nice, but they were certainly hustling and not paying attention to items you may have opted not to purchase, and still charged you for them anyway. We ended up paying $753 CAD for a mask and a handful of other items, when we know it should have been half that.
Final Thoughts:
If you are in Cancun and want to see Chichén-Itzá, I would go with a much smaller group, and be prepared for a very long drive. We left around 7am, and got back to the hotel at about 10pm. it's a long day. The only thing that made it worth it is crossing Chichén-Itzá off my bucket-list. Ultimately, the tour served its purpose, but I wouldn't do this one again.
Jeanette_J, Nov 2025
Excellent tour guides and driver! Very knowledgeable, fantastic tours. Would recommend this tour and its guides Hector and Jimen and Santiago our driver.
w6m9nr5cpr, Nov 2025
Wonderful tour! Jimmy, Cecilia, and Miguel were an awesome crew. The only gripe with the tour is that we only had an hour at the Cenote which felt super rushed. Otherwise my friends and I had an amazing time!
Response from Host, Nov 2025
Thank you so much for sharing your feedback! We’re happy to know you enjoyed the tour with Jimmy, Cecilia, and Miguel. We appreciate your comment about the cenote time — it helps us keep improving every day.
– Caribe Mex
Thomas_M, Oct 2025
The bus never showed up at the hotel, even after I confirmed my reservation. Missed the entire trip.
Response from Host, Nov 2025
We sincerely apologize for the inconvenience. We've reviewed your case. We understand your disappointment and have sent you a message to clarify what happened.
– Damian, Caribe Mex Support
Emily_F, Oct 2025
Too long of a day. They take you to a lot of unnecessary stops. 6:40am we took a shuttle from hotel to bus pick up location, they made us stand in the pouring rain while checking in, charged us an extra $45/person on top of what we already paid, then going to the bus made us walk through a huge puddle so our sneakers were soaked. I paid extra for premier ticket and got no drinks on the bus and no alcoholic drinks at the buffet which were supposed to be included. I told the tour guide and he told me basically it wasn’t his problem. The Mayan store (first stop) is a scam, you can get the same exact stuff at the temple for a fraction of the cost. They lie and say it’s handmade stuff. DO NOT BUY ANYTHING FROM THEM! At the end of it all the want tips, after you get scammed all day long. We were picked up at 6:40am and dropped off after 10pm, the buffet at our hotel was closed so we basically had no dinner. Seeing Chichén Itza is worth the ride but I would NOT recommend this tour/company specifically. The one good thing: Our tour guide at Chichén Itza (who was not the one we went on the bus with) was very good!
Lisa_S, Oct 2025
Excursion is closer to 14+ hours with 2.5 hrs wasted picking up others and transferring from one van to a bus. Little communication as to what was going one. Everyone was friendly but 90% Spanish was spoken so we were clueless. Wasted time meant that 2 activities were cut extremely short. Don’t buy mosquito spray pushed on the bus. You won’t need it. Also, if traveling with kids, the tour guy will collect the same amount of money for chichen itza even though kids under 13 are FREE (felt ripped off). Buffet lunch was great and tour guide for CI was fantastic.
gabriela_H, Sep 2025
The experience was wonderful, our guides were Luis, Gabriel and Carlos and they were helpful, attentive every step of the way. Carlos is very funny. We enjoyed it so much. They pick you up from your hotel, switch bus, and they take you to the destinations and bring you back to your hotel. Make sure you get the lux so that you can get all the extras. They give you a breakfast sandwich who’s is great cause they pick you up early and most hotels don’t have their breakfast open.
cathleen_p, Sep 2025
overpriced! my 2 kids entrance fee to chichen is free but this agency asked me to pay ca$60 each! we are family of 5.they let me cancel but dont have time to find other agency so i dont have a choice. i paid ca170 + ca60 each +tax so total ca$500. cost was so unfair
marleny_s, Sep 2025
Guide translated the tour English and Spanish, however most of the time it was hard to understand either language. It was mostly a business tours, as we were offered a complimentary sunscreen and repellent, but when you request one it cost $11 dollars. the time at the Cenote was very short. Lunch was ok, however everyone was asking for a tip. Tips are earned not a payment for a no service provided. the time at Valladolid was also short and the information provided by the guide was fast and hard to understand. The tour was like a selling business
jenny_p, Sep 2025
Bad we did not make the trip because your agent didn’t mentioned about any extra changes until we got on the bus! We went on vacation and not to pay lots to money! In the future! Please put on your the total price
Camille_m, Sep 2025
Very informative. Great value for money. Comfortable and punctual transportation. Weather was not very favorable. It was unbearable hot.
Luzia_G, Aug 2025
We loved Ruth! Our tour guide at Chichen! Everything was amazing! Hector, Cenote, Choko Coffee, dancers! Everything! Food!
Rohang_P, Aug 2025
Nice tour enjoyed
Great guide and funniest thing happened in between trip to too much fun together
We love to book from trip advisor
Response from Host, Aug 2025
We're delighted to read your comment. Our team is proud that passengers enjoy both the tour and the guide's attention. Thank you for choosing us!
Shota_K, Aug 2025
This was good for adults but not for children. My kids were tired of staying long in the bus. Chichén itzá and grand cenote were good but Valladolid was not needed.
Preston_H, Aug 2025
Horrible experience. We were brought to a crappy tourist trap where you’re sold “authentic Mayan pieces” that are sold for 20-50x their worth. The pieces claim to be hand made (theyre not) and come from “authentic Mayan families” (most likely don’t). We were charged $130 CAD for a purchase which we were told was only $6. We were not given a receipt either, so it’s almost impossible to win a dispute. The people in the shop are very pushy and won’t leave you alone. They kept handing me items and insisting I buy something from them, even going as far as forcing a basket onto me to buy multiple items. The included transport also requires that you pay on the day of transport. We chose the option that included 2 alcoholic drinks in our package and were gaslit and told we were only allowed to have non-alcoholic drinks. The food was okay and the guides were nice, but this whole experience is not worth it at all
StaceyAnn_M, Aug 2025
This was a birthday tour well spent! I learned a lot about Mayan history and the Chichen Itza. My daughter had a wonderful time learning, exploring, and being among the Mayans. We also enjoyed swimming in the Cenote!!
KitLing_L, Aug 2025
Excellent
Good guide of Chichen Itza.
Tour guide Oscar has warm hospitality and good driver.
Tour guide Jimmy speaks too fast.
Whole arrangement is well planned and always provide free drinks including soft drinks beer alcohol under the dam hot weather.
Response from Host, Aug 2025
Thank you for sharing your experience! We're glad you enjoyed the tour and the service provided by our team. We want every trip to be comfortable, refreshing, and well-organized, so we're happy to hear you felt that way. We'll take note of your feedback to help us continue improving. We hope to see you again soon on another adventure!
Elia_A, Jul 2025
Great experience! The bus picked us up at our hotel and from the very beginning the staff was friendly and polite. Eduardo was very knowledgeable throughout the trip , we learned so much from him alone. Roberto was also another tour guide, he was always checking in to make sure we were doing good, overall the trip was well worth every penny. My one only wish was that they could have extended the Cenote part of the trip, an hour there is not enough. We will definitely use this company again for future trips
Maria_A, Jul 2025
We left our hotel at 8:30 AM expecting a smooth, enjoyable tour, but the experience was far from that.
We were mistakenly placed on a tour that included two cenotes, but we had only paid for one. No one informed us of this mistake until we arrived at the second cenote and were suddenly told we couldn't enter unless we paid extra. This was frustrating and showed how poorly organized the tour was.
I also specifically requested an English-speaking guide, but the entire tour was conducted in Spanish, which made it hard for my kids (ages 6, 8, 12, and 16) to follow or enjoy the experience.
The itinerary was extremely unbalanced:
We spent hours on the bus.
The stop at the Maya store was unnecessarily long and felt more like a sales stop.
At Chichén Itzá, we had only about an hour, which felt incredibly rushed for such an important historical site.
After leaving the cenote, we drove over an hour to Valladolid, only to be given 20 minutes to explore the town.
Overall, this tour was not worth the long bus rides, rushed visits, and poor communication. If you're traveling with children, I highly recommend skipping this group tour and booking a private tour directly to Chichén Itzá. It will be more efficient, far less stressful, and much more enjoyable for everyone.
Response from Host, Jul 2025
Lamentamos sinceramente que su experiencia no haya cumplido con sus expectativas. Sin embargo, queremos aclarar que nosotros no fuimos informados en ningún momento del error relacionado con el tour asignado ni de las situaciones que menciona, hasta leer ahora su reseña.
De haberlo sabido durante el transcurso del día, hubiéramos hecho todo lo posible por solucionarlo de inmediato y brindarle el servicio adecuado. Nuestro compromiso es siempre con la satisfacción de nuestros clientes, y nos apena no haber tenido la oportunidad de intervenir a tiempo.
Respecto al idioma del guía, nos hubiera gustado saberlo en ese momento para poder tomar medidas, ya que todos nuestros guías son bilingües.
Lamentamos profundamente los inconvenientes, y agradecemos que comparta su experiencia. Solo le pedimos que, en el futuro, si algo no sale como esperaba, por favor nos contacte directamente lo antes posible. Esto nos permite actuar en tiempo real y evitar frustraciones tanto para usted como para nosotros como empresa.
Nuestro objetivo siempre es ofrecer un servicio de calidad y experiencias memorables, y cuando se nos permite, hacemos todo lo que está a nuestro alcance para lograrlo.
Quedamos a su disposición para cualquier aclaración adicional.
From $25.00
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