Auschwitz Birkenau Guided Tour Tickets and Transfer from Krakow
Recommended by 91% of travelers
Krakow, Poland
- 6 hours 30 minutes (approx.)
- Pickup offered
- Mobile ticket
- Offered in: English
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Overview
Visiting the Auschwitz-Birkenau Memorial and Museum is bound to be an emotional experience, so opt for a tour that takes care of the logistics for a seamless day trip from Krakow. Avoid disappointment and waiting in line with prebooked tickets, and skip the stress of self-driving or navigating public transportation with convenient transfers.
- Don't waste time waiting for trains or walking between sights
- Save hours of waiting time with handy skip-the-line entry
- Prebooking your tour guarantees your entry to this popular attraction
- Hotel pickup and drop-off mean you don’t have to find a meeting point
What's Included
- Licensed local guide
- Entrance tickets and headsets
- All Fees and Taxes
- Hotel pickup and drop-off
- Transportation to the Museum
- Professional assistance in case of any issue
Meeting and Pickup
Pickup points
Select a pickup point
Pickup details
Pick-up and drop-off at every place in Cracow. We kindly ask you to be punctual for the sake of other tour participants.
Itinerary
1
Krakow
1 hour • Admission Ticket Free
2
Panstwowe Muzeum Auschwitz-Birkenau
2 hours • Admission Ticket Included
3
Brzezinka
1 hour 30 minutes • Admission Ticket Free
4
Krakow
1 hour • Admission Ticket Free
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Infant seats available
- Most travelers can participate
- This tour/activity will have a maximum of 30 travelers
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Reviews
4.6
based on 432 reviews
Sort by: Most insightful
Santiago_P, Jul 2026
The visit to Auschwitz was a good experience. The organization was a bit chaotic. We were supposed to leave at 12 and we did it at 13.00, changed van in the middle of the way and started the tour around 4 or 4.30.
Raman_N, Jul 2026
We did this from Warsaw. It was a long day taking the early morning train to Krakow. We soent some time in our own then we were picked at 1. Lucas was our driver and was awesome in his communications. The tour was good with a good guide. They dropped us back at 8 and we came back to Warsaw past midnight. Good tour and totally worth the effort.
Armin_S, Jul 2026
Perfect package. Door to door service with safe and friendly driver. Good organisation in Auschwitz. Perfect guide with excellent knowledge and the ability to transfer it.
Response from Host, Jul 2026
Thank you so much for your wonderful review! We're delighted to hear that you appreciated our door-to-door service, the organization of the tour, and your knowledgeable guide. We'll be sure to share your kind words with the entire team. We hope to welcome you again on another tour in the future!
Nick_D, Jul 2026
The tour guide Magda is very very knowledgeable. She is very good at speaking English which made it very easy to understand.
Response from Host, Jul 2026
Thank you for your kind review! We're delighted to hear that Magda's knowledge and excellent English made your visit even more meaningful and easy to follow. We'll be sure to pass your lovely words on to her. We truly appreciate your recommendation!
Catherine_G, Jun 2026
Driver was easy to contact when I needed to change our pick up location. He kept us up to date as to when he would arrive as was running a bit late, but not his fault but due to another passenger who forgot something. Would not hesitate to use again if required.
Response from Host, Jul 2026
Thank you for your kind review! We're happy to hear that the communication with your driver was clear and that you appreciated being kept informed about the slight delay. We always do our best to provide reliable service, and we're glad you had a positive experience. We look forward to welcoming you again!
Chris_O, Jun 2026
Its such an important cultural experience to see. The tour was so well organised. Friendly. Great travel. So much to learn and see.
The tour guide was very friendly but she felt nervous and her timing wasn't perfect at certain times. She was knowledgeable and took time for questions.
The pacing felt fast at times but theres so much to understand. The summary at the end felt very powerful to hear.
Response from Host, Jul 2026
Thank you for sharing your thoughtful review. We're very pleased that you found the experience meaningful, educational, and well organized. We also appreciate your constructive feedback about the pacing and timing of the guided tour, and we'll certainly take it into consideration. Thank you for choosing to travel with us.
Lisa_M, Jun 2026
Our driver Powell was amazing!! Super personable and so informative! His insider knowledge was greatly appreciated!
Response from Host, Jul 2026
Thank you for your wonderful review! We're so pleased to hear that Powell made your journey enjoyable with his friendly personality and informative insights. We'll be sure to pass your kind words on to him. We truly appreciate your recommendation and hope to see you again soon!
Martha_P, Jun 2026
We booked last minute as we were let down by another company and we’re so glad because this team was the best! Picked us up on time, really great guys and they even dropped us off at the airport after. Alex in particular went above and beyond, couldn’t recommend enough!
Response from Host, Jul 2026
Thank you so much for your wonderful review! We're delighted that we could help after your previous booking was cancelled and make your visit a smooth and enjoyable experience. It's fantastic to hear that Alex went above and beyond, and we'll be sure to share your kind words with him. We truly appreciate your recommendation and wish you safe travels!
Tina_M, Jun 2026
This saved the day for us. Due to an unfortunate turn of events, we missed our train to our original Auschwitz tour. We were only in town for one more day and booked this through Viator. Transportation from our hotel was included along with tickets to museum. Our driver and number one problem solver for the day was Patryk. Even though we left at 6 am we were exactly on time for our English speaking tour. Patryk texted us the evening before to confirm the pick up time and location. He also gave us updates on his ETA in the morning. He even made a gas station stop so we could get some much needed coffee. Our guide at site was very professional and extremely knowledgeable. My husband and I were well taken care of. It was a great experience!
Response from Host, Jun 2026
Thank you so much for sharing your experience. We’re glad we could help make your visit possible despite the unexpected change of plans. Patryk will be delighted to hear your kind words about his communication and dedication. We’re also pleased that you enjoyed the guided tour and felt well taken care of throughout the day. Thank you for choosing us, and we’re happy we could be part of such a meaningful experience.
Deborah_G, Jun 2026
The driver was good. Picked us up on time. Stopped for breaks both ways. He also watched for us so that we wouldn't get lost. The on site tour guide was well trained and knowledgeable.
Response from Host, Jun 2026
Thank you for your kind review. We're pleased to hear that everything went smoothly and that you appreciated the punctuality and care provided by your driver. It's wonderful to know that the breaks along the way and his assistance helped make your day more comfortable. We're also glad that you enjoyed the guided tour and found the on-site guide knowledgeable and professional. Thank you for choosing us, and we hope you had a meaningful experience.
Alastair_B, Jun 2026
Alex our driver was brilliant..always happy to help and provide information..and our guide was great too
Response from Host, Jun 2026
Thank you for your kind words! We’re delighted to hear that Alex provided excellent service and that you enjoyed the tour with your guide as well. We’ll be sure to pass along your compliments to Alex. Thank you for joining us!
Jonathan_L, Jun 2026
A must do activity. The camp serves as a solemn reminder of history, a memorial to those who suffered, and an opportunity for education. Transport was seamless from my hotel. Warning: prepare for a LOT of walking.
Response from Host, Jun 2026
Thank you for your thoughtful review. We’re glad to hear that transportation was seamless and that you found the visit to be such an important and meaningful experience. Thank you for highlighting the historical significance of the site and for sharing the helpful tip about the amount of walking involved.
Michelle_D, May 2026
Great experience. Simone the driver was very professional. Everything was on time and lunch was lovely.
Response from Host, Jun 2026
Thank you for your lovely review. We’re happy to hear that Simone’s professionalism contributed to a smooth and enjoyable experience. We’re also pleased that you enjoyed the lunch and that everything ran on schedule. Thank you for traveling with us!
Gail_B, May 2026
Pick up was excellent great communication throughout day and experience went smoothly .Great knowledge of the experience
Response from Host, Jun 2026
Thank you for your kind feedback. We’re delighted to hear that the pick-up and communication met your expectations and that everything went smoothly throughout the day. We appreciate your comments and are glad you enjoyed the experience.
Michael_H, May 2026
Excellent communication throughout via WhatsApp. Our driver Patryk was really nice, polite, reassuring, helpful and punctual.
Response from Host, May 2026
Thank you for your lovely review! We’re delighted to hear that you were happy with the communication throughout the trip and that everything went smoothly.
We’re especially pleased that Patryk made you feel comfortable and well taken care of with his friendly attitude, punctuality, and helpful support. We’ll be sure to share your kind words with him!
Thank you again for choosing our service, and we hope to welcome you on another tour in the future!
Maria_K, May 2026
Very smooth & well organized, great correspondence prior to the meeting area and overall very diligent brief
Response from Host, May 2026
Thank you for your kind review! We’re delighted to hear that you found the tour smooth and well organised, and that the communication before the meeting point was clear and helpful.
It’s great to know that everything met your expectations and that the briefing was informative and well prepared. We truly appreciate your feedback and hope to welcome you again on another tour in the future!
Judy_W, May 2026
Worth seeing, prepare for crowds and fast pace of your. Would of liked more time to read signs and pause at exhibits.
Response from Host, May 2026
We are very sorry that our carefully organized service was rated based on the duration of the museum visit, which is strictly determined by the Auschwitz-Birkenau Memorial and Museum itself. Every visitor has exactly the same amount of time for the guided tour: approximately 3.5 hours in total, including around 2 hours in Auschwitz I and 1.5 hours in Birkenau.
Unfortunately, the pace of the tour is set by the official museum guides and regulations, not by our company. As for the crowds, Auschwitz is one of the most visited sites by tourists coming to Kraków, so high visitor numbers are very common throughout the year.
Thank you for your feedback and understanding.
Kevin_D, May 2026
An extremely moving experience but well worth doing thanks to the excellent guide . It really brings it home to you the atrocities that Jewish people suffered and how brutal their captors were.
Response from Host, May 2026
Thank you for sharing your experience. We’re deeply moved to hear that the tour had such a strong impact on you. It’s important for us that visitors can truly understand and reflect on the tragic history and suffering endured during that time. We’re also very pleased that your guide helped make the experience meaningful and informative. Thank you again for your thoughtful words.
Jonathan_B, Apr 2026
Fantastic experience. Max picked us up from our hotel, was super courteous and respectful the whole time. He answered any question that came up, and made sure it was a great experience for everyone. The tour guide throughout the experience was great as well.
Response from Host, May 2026
Thank you for your kind words! We’re very happy to hear that Max helped make your experience smooth, respectful, and enjoyable from start to finish. It’s wonderful to know that both your driver and the site guide contributed to such a memorable visit. We truly appreciate your recommendation and hope to see you again on another tour.
Teagan_B, Apr 2026
English tour guide was amazing, Didn’t rush about any of the rooms and went into the most detail about each room aswell.
Response from Host, Apr 2026
Thank you for your wonderful feedback! We’re so glad to hear that you enjoyed the tour and appreciated the detailed explanations and pace — it’s important to us that our guests have the time and space to fully take in each part of the experience.
We truly appreciate your kind words and hope to welcome you again in the future!
Fiona_H, Apr 2026
Really helpful and convenient way to get the most out of the visit. Took care of so much planning so the only thing to think about was the experience
Response from Host, Apr 2026
Thank You so much for this review, we are happy that could organise everything for You so You can experience a visit in the musem
Kamila_J, Apr 2026
The driver was 10 minutes late for our hotel pick up. The tour was very rushed, there was absolutely no time for reflection, for stopping for a while and reading some information on the boards. Tour guide was repeating herself over and over again, often telling us to watch some WW2 movies for more details … I mean, we paid her to give us insight into the history…
The general, final feeling was, that this whole place is just booming business instead of memorial place of what happened 80 years ago, they were definitely trying to squeeze in as many people as possible to maximize profits… kind of sad thing in my opinion.
Response from Host, Apr 2026
Thank you for sharing your feedback — we truly appreciate you taking the time to describe your experience.
Regarding the pickup, the driver was not late. The pickup times we provide are always approximate, as each driver typically has around 3–4 different stops. The exact timing may vary slightly depending on how smoothly the earlier pickups go and overall traffic conditions.
As for the duration of the visit, the tour follows the official schedule set by the Auschwitz-Birkenau Memorial and Museum, which allocates approximately 3.5 hours to cover both Auschwitz I and Birkenau. This timeframe is determined by the museum itself and applies to all guided tours.
Please also note that all guides are licensed professionals provided directly by the museum. While we understand your concerns, their guiding style and pace are outside of our control as an external company.
Due to the very high demand to visit this important historical site, the museum does its best to accommodate as many visitors as possible each day. However, this does not affect the historical significance or the quality of the content presented during the tour.
We are sorry to hear that the experience felt rushed for you, and we truly value your feedback as it helps us improve our service and communication.
Dave_L, Apr 2026
I don’t recommend this. Their hand picked guide was equally uninteresting and uninterested. Her discussions were cursory and repetitive. Tickets to auschwitz are free. So essentially the steep price you pay is for a ride to and from. My recommendation: pick a different tour. Or get tickets, arrange transportation and possibly arrange your own personal guide.
As a separate matter, the tour offers a minimal sandwich lunch. Cost is 15 euros. We did not have cash, and when we said we would give them the money when they dropped us off at our hotel, they refused. And when I said we would run over to the adjacent food stand, they said no because they wouldn’t wait for us.
Response from Host, Apr 2026
We’re very sorry to read your review and honestly quite saddened by it, as it does not reflect the experience we strive to provide.
First of all, our guides are officially licensed educators from the Auschwitz-Birkenau Museum. They are highly qualified professionals, and their work is strictly regulated by the museum itself. We understand that guiding styles can differ, but describing the tour as “uninterested” is very surprising to us given the consistent positive feedback we receive.
Regarding tickets – entry to Auschwitz is only free if you visit individually without a guide. Standard guided tour tickets (booked in advance through official channels) cost around €40 per person. Our tour includes not only transportation but also organized entry, licensed guiding, and full logistical coordination, which many visitors find valuable and convenient.
As for the lunch – we must strongly disagree with your statement. The lunch set includes more than just a sandwich, and all items are clearly listed in advance. We also clearly inform all guests beforehand that payment for lunch is cash only, so guests can come prepared. Many of our customers are very satisfied with this option.
We do our best to accommodate our schedule for all guests, but unfortunately we cannot delay the entire group or itinerary for individual requests such as additional stops.
We truly regret that your experience did not meet your expectations. However, compared to the overwhelming majority of feedback we receive, we find your review to be unfair and not an accurate representation of our services.
Sarah_J, Apr 2026
We had an excellent trip and I am so glad we did it. Driver was fantastic, communicating the night before and offering a lunch box. We booked late in the day and likely paid more than we should though.
Amanda_G, Apr 2026
Well organised. Good communication beforehand. Patrick the driver nice. Teresa the guide excellent. Recommend.
Stuart_B, Apr 2026
I thoroughly enjoyed this tour and the bus wasn’t bad at all. The guide was very sympathetic and knowledgeable, but I just wish we had had spent more time at the camps so that we could explore the individual exhibitions, which of which there are several. Some of the people like me come from flights that last over 16 hours and I don’t know when I’m gonna get to that part of Poland again… So I might never have the chance to see these exhibits And we sort of rushed through everything because we had to make it to the second part at Birkinau, abd it became dark when we were there so we also rushed through it as well. So I felt that in general, I was very rushed, and visiting these camps is not the kind of thing I’m gonna be able to do twice! So maybe later on in my life I’ll be able to go back and see all the exhibits but a lot of them are not permanent exhibits and I think they’re definitely worth seeing. So it will be not to have doors to leave so late in the afternoon. But I had actually booked a morning tour which was canceled and they changed it to the afternoon.So I think they should give people an option for maybe an hour extra at Auschwitz so that they can see the extra exhibits. We were rushed through the whole thing.
Dianne_H, Apr 2026
Great communication. We were picked up from our accommodation and on time. A packed lunch was offered which was good value. No waiting in queue when we got there. Overall a good experience.
Steven_B, Apr 2026
Everything was great from communication leading up to the pick up, being on time, very friendly and extremely well organised. Can’t fault a thing and special mention to our guide, Conrad who was really engaging and gave us so much information about the camps and history of the war.
shelley_f, Apr 2026
The trip to and from was flawless. Alex took great care of us from pick-up, drop-off, and getting us where we needed to be to enter the museum. He found us on our break to give us our lunch bag we pre-ordered and when we came back from the last stop. We never searched for him - he always magically appeared. I highly recommend this group for the tour.
Marcus_P, Apr 2026
It's a real shame that people felt the need to take photo's on smart phones every five seconds. There are hundreds of far better quality photos on line if you feel you need have them. Please be respectful of of where you are and what you see. Rap up warm! It was much colder than the weather report!
From $27.99
per personup to 24 hours before the experience starts (local time)
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