Top Japan Travel & Transportation Services
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Marty_W, Oct 2026
Efficient NRT Transfer
On time and efficient, our driver was awaiting for us with our name on the sign after we cleared customs He cheerfully helped with our luggage..& made sure all was out when we arrived exhausted at our hotel. We had no issues with his service. Thank you.
mss_F, Oct 2026
Excellent trip and comfortable way to go from Osaka to Kyoto
Outstanding communications from Mohamed. He reached out the day before to confirm pickup, flight information, and number of bags. He then reached out on day if arrival sending me a picture of him and his welcome sign. His van easily handled all our bags. Excellent trip. If you are going from Osaka to Kyoto this is the way to travel if you have luggage. It was a perfect pickup, drive and drop off. Thank you for an excellent trip.
Julie_H, Oct 2026
Perfect for international travelers
The company made early contact with me and was extremely helpful and expedient. They maintained contact via WhatsApp, determining our luggage needs, giving us arrival instructions, and letting us know exactly where the driver would be when we exited the baggage claim. I had wifi on the flight, so they texted to ask where I was in the process, etc. and were there when we arrived. After we met the driver, he took our bags and whisked us through the airport to a waiting van, which took us to our hotel. Five star experience.
Laforie_G, Oct 2026
We used this service 2x...
We used this service 2x on most recent trip to Japan. Fish contacted us 24 hours out to let us know who would be picking us up and confirm details. Our driver found us easily at the airport with a welcome sign. Also booked the return trip from our hotel to Haneda. Drivers were prompt and handled our luggage with care. Would use this service again.
Joy_K, Oct 2026
Simple and easy booking. Would book it again and again.
The booking was so easy to make and the driver kept in communication with me. Prior to the flight, the driver asked what my luggage looked like and sent pictures of where he would be waiting for us. The drive was smooth. We had difficulty finding the entrance to our hotel but he ensured and drove to a few places to get us there.
Cathy, Oct 2026
Travel with knowledgeable local
Fabulous 5 star experience! Our guide Taku is a local to Kyoto. If you are the type of traveller that loves to know detailed information of Gion, geiko and maiko, and experiencing some local shrines at night time, this tour is for you. I also love the souvenir photo sticker near the end of the tour. Highly recommended!
Clark_H, Oct 2026
Our driver was great. He...
Our driver was great. He contacted us through Whats App and sent photos on the route we should take after clearing customs/immigration. He also sent a photo of his front grill showing his license number. The photos with arrows showing which way to turn ensured we reached the correct pick up point as there is a mass of travelers going to all different types of ground transportation after clearing customs.
Sarah_C, Oct 2026
Spectacular day in Nikko (with Hiro)
Hiro was our amazing guide for the day. His knowledge, kindness, flexibility and professionalism was outstanding!
Nikko's blend of Shintoism, Buddhism and nature is spectacular and a cultural inspiration.
Hiro added just the right amount of explanation at each spot. We highly recommend this tour, of you didn't get Hiro, make sure to ask for a licensed guide.
Kudos to Hiro: He was extremely helpful before we arrived in Japan, giving us very detailed instructions how to purchase the necessary tickets for the day. Without his guidance we would have been lost. Transportation is very complicated in Japan, beyond the language barrier. Before we left the US, Hiro provided us with step by step PowerPoints and an itinerary. Because it was a holiday in Japan, everything was super crowded so we didn't do all he had planned. At the end of the evening, Hiro sent an updated itinerary for our scrapbook, along with a nice note.
Rather than tipping, which is considered rude in Japan, we brought souvenirs from NYC and Phoenix just for him.
We thoroughly enjoyed our day learning about Nikko and Japan through Hiro's lens.
すてきな一日をありがとうございました。
DONNA_B, Sep 2026
Wonderful driver so friendly
We arrived on time our driver sent me a message on whatscapp. Told me exactly where to meet him. Went through customs and met him outside. It was raining out and he drove very carefully. Got us safely to our hotel. I would definitely use this service again.
Shelby_J, Sep 2026
Easy & worth it!
Our ride picked us right up at the front of our hotel (he was even early! but patiently waited for us). I liked that he sent a photo with our name/where he was waiting and we had a license plate number to confirm. Easy way to navigate to the airport with luggage!
Bre_J, Jul 2026
We used Viator and they...
We used Viator and they booked us through City Unscripted who asks the questions and pairs you with a guide. We were matched with Justine and she was amazing! There were 5 of us and we all had an amazing time! Justine was able to help show us how to use the local transit and showed us amazing places as well as recommended many others! We got to see Tokyo Tower and book tickets to come back later, the Imperial Palace, Hama-rikyu Gardens, and Zojoji Temple. We walked a lot this trip and this was our highest step day!
Valerie_M, Jul 2026
A smooth experience
Our driver was exactly where she had said he would be (we contacted a couple of days before to ascertain) with a large legible sign. We were escorted to a taxi stand where he left us while he located and pulled up our vehicle. All in all the very smooth experience.
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