Top Japan Travel & Transportation Services
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Joseph_H, Nov 2026
Great service, highly recommend!
This transfer went perfectly. We were contacted before we left to coordinate with the driver to confirm any last-minute changes. The driver was there before we arrived, let us know exactly where to meet and was easy to find with a sign, we would use this service again.
Charlene_G, Nov 2026
Excellent transfer.
This transfer was very easy to book and even easier to take advantage of. Our driver has amazing communication skills, and was exactly where he described when we got out of immigration. The process for immigration took over 90 minutes so, we booked our transfer right on time. Two hours after we landed.
The drive from the airport was heavy with traffic due to an accident and our driver was cool calm and respectful.
Jonathan_S, Nov 2026
Great service.
Driver looked for us outside customs. Everything was exactly what the company said. Yes, we had to wait for awhile for the driver to show up but it wasn't a big deal for us. It was rush hour so driver probably was in traffic. Van was large enough for 5 people with 5 large bags plus a small hand carry luggage.
Sharon_L, Oct 2026
Best birthday experience
Absolutely loved this! Do not hesitate to book your Samurai training. Very professional, we were dressed in authentic Samurai outfits. They took numerous quality photos and include them on card. Sen sei Jiro was very helpful and gave us very good instruction but most importantly we had a blast!! It truly was the most fun, lots of laughs and memories made.
Mobile46273638631, Oct 2026
Perfect mix!
A unique experience with Alex, who adapts to everyone, regardless of the language (he speaks several, including French that would make more than one person blush, and very good English). The places visited are all accompanied by anecdotes and stories. All of this allowed us to immerse ourselves in this very unique Geisha district! Thank you very much!
Laforie_G, Oct 2026
We used this service 2x...
We used this service 2x on most recent trip to Japan. Fish contacted us 24 hours out to let us know who would be picking us up and confirm details. Our driver found us easily at the airport with a welcome sign. Also booked the return trip from our hotel to Haneda. Drivers were prompt and handled our luggage with care. Would use this service again.
Heidi_E, Oct 2026
Excellent service from start to finish!
We used Viator to organise our transfers from airport to cruise terminal in Japan and the whole experience was excellent. The cars were clean, the drivers were professional and efficient, and everything ran smoothly even though one driver was a little later than expected. The booking process, payment and overall organisation were all straightforward. We wouldn’t hesitate to recommend and plan to use them again for similar transfers in Europe next year!
Sarah_C, Oct 2026
Spectacular day in Nikko (with Hiro)
Hiro was our amazing guide for the day. His knowledge, kindness, flexibility and professionalism was outstanding!
Nikko's blend of Shintoism, Buddhism and nature is spectacular and a cultural inspiration.
Hiro added just the right amount of explanation at each spot. We highly recommend this tour, of you didn't get Hiro, make sure to ask for a licensed guide.
Kudos to Hiro: He was extremely helpful before we arrived in Japan, giving us very detailed instructions how to purchase the necessary tickets for the day. Without his guidance we would have been lost. Transportation is very complicated in Japan, beyond the language barrier. Before we left the US, Hiro provided us with step by step PowerPoints and an itinerary. Because it was a holiday in Japan, everything was super crowded so we didn't do all he had planned. At the end of the evening, Hiro sent an updated itinerary for our scrapbook, along with a nice note.
Rather than tipping, which is considered rude in Japan, we brought souvenirs from NYC and Phoenix just for him.
We thoroughly enjoyed our day learning about Nikko and Japan through Hiro's lens.
すてきな一日をありがとうございました。
DONNA_B, Sep 2026
Wonderful driver so friendly
We arrived on time our driver sent me a message on whatscapp. Told me exactly where to meet him. Went through customs and met him outside. It was raining out and he drove very carefully. Got us safely to our hotel. I would definitely use this service again.
Bre_J, Aug 2026
We used Viator and they...
We used Viator and they booked us through City Unscripted who asks the questions and pairs you with a guide. We were matched with Justine and she was amazing! There were 5 of us and we all had an amazing time! Justine was able to help show us how to use the local transit and showed us amazing places as well as recommended many others! We got to see Tokyo Tower and book tickets to come back later, the Imperial Palace, Hama-rikyu Gardens, and Zojoji Temple. We walked a lot this trip and this was our highest step day!
Denise_D, Jun 2026
Welcome to Japan!
What a stress free way to arrive! My contact, Mindy, kept us informed the entire day before we left. When our flight was delayed due to a tropical storm Mindy kept in contact with me the whole time to reassure they were tracking our flight and I would not be cheated any extra time. Our driver was there and waiting after a very long day so nothing for us to figure out. I highly recommend this convenient and friendly service!
PinkyBone, Mar 2026
Great experience
Great Service and appreciate the patience while we finalized the check-out process at our hotel. Driver arrived ~10 minutes early for our 2pm pick up. Checking out at the hotel, took longer than expected but driver was patient and accommodated us. Van (Nissan) was spacious and clean. Plenty of room for 4 people with 9 total bags. Highly recommended!
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