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What are people saying about Costa Maya

Kim_C, Sep 2026
Great little place.
Pitaya beach was a great little place. The fish tacos were great and drinks were great. They set you up on your own little loungers. Your massage is at your leisure. The vendors were a little pushy and come around constantly but it was fine. If you said no, they didn’t persist.
Joshua_L, Sep 2026
Detailed account of the tour logistics for those who wants to know
The "Chacchoben Mayan Ruins from Costa Maya" was $58 a person. The excursion was well run by a highly coordinated team from Toucan Tours. They usually have enough tourists with each cruise, so you are not forced to an exact time to leave the boat for the tour. When you get to the Costa Maya port plaza exit, you will start seeing employees with Toucan shirt. Feel free to engage them and they will point you to their van (has AC). Once a van (seats 6-8) is full they will move you to their station nearby and another van will take turn to wait for more customers. The walk from port to this van is minimal. Literally right at the port exit. From there, you will get out of the van, check-in at the starion, receive the free drink, and wait for the rest of customers to fill a big bus (modern, nice, AC) to depart. The drive to the ruin site is long and rough roads but the bus provides premium comfort. The onboard tour guide will spend a portion of the driving time giving history cultural context. You may rest if that's what you need. They are not pushy or salesman like. Very professional. They provided bottled water (from Sam's club) for the rest of the tour as well since Costa Maya is very hot in the summer. Other than the drivers, all the guides spoke fluent English. They were able to address any questions. They were very flexible and will adapt to your need. For example, they stopped by a fruit street vendor by request of the people in the bus. Also if you have special circumstances that needed to alter your tour, they would coordinate their team to help. They have team members stationed between the tour stops and cruise port so they know the traffic condition and will guarantee you making back to your boat with no issues at all. You could technically pay less for the same entire experience if you coordinated all the legs of the trip by yourself (which is what I usually prefer), but I would highly recommend all novice tourists to Mexico to use experienced guides like this. Once I realized how big their team is and how well they run their operations, I didn't have to think about anything but follow the instructions and enjoy the tour.
Willard_W, Sep 2026
A Memorable Trip To the Mayan Ruins
Highly recommend this tour operator and tour guide. Our guide, Carol, did a wonderful job from the moment of the group meet up to drop off back at the port. Her in-depth knowledge of the area made the drive to the ruins enjoyable and once at the ruins she did a terrific job as she shared Mayan history and culture. The stop for fresh fruit afterwards was icing on the cake. Even the teenage grandkids had a wonderful time.
Stephanie_A, Sep 2026
Cafe Jaguar is nestled...
Cafe Jaguar is nestled along a line of shops with quick access to the water. The class was informative and the staff was friendly. The pico de gallo, guacamole, and al pastor tacos were flavorful. It’s a hands on experience, right down to cooking your own tortillas on the comal. If you’re looking for a unique experience to do in Costa Maya, this is it.
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Mixing Caribbean shores with ancient Maya culture, Costa Maya offers equal opportunities for sightseeing and soaking up the sun. Costa Maya excursions transport you deep into the jungle to the 3,000-year-old Chacchoben Ruins to learn about one of the Maya empire’s most important ceremonial centers. Other tours whisk you into the water at the Bacalar Lagoon—known as the Lake of Seven Colors, thanks to its iridescent hues—and luxury beach clubs where you can enjoy massages and mojitos by the Caribbean Sea.

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