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What are people saying about Costa Maya

Joanne_S, Mar 2026
Great day
Carol was a pleasure to show us the sights! Very informative and attentive. Full of knowledge about the area. Being in a small group was great..as some groups were massive and no personal touch! Great vehicle to travel as well as snacks water beer and tequila if you wanted-a couple of surprise drops on way back to pineapple village-tried the local fruit (all included) and a chilli farm for chilli sauce.. great day-well worth the money
Jennifer_B, Mar 2026
Fantastic Bacalar Day Trip
Our excursion to Bacalar was the highlight of our stop in Costa Maya. Despite our ship, Royal Caribbean’s Enchantment of the Seas, being delayed by over an hour, the tour company handled everything perfectly. Their communication via WhatsApp was excellent, which really lowered our stress levels while waiting to dock. Once we got off, they met us at the designated location with a clear sign and walked us directly to our transport. We were a small, comfortable group of eight people from our ship. The Journey & Staff: Our driver, Moses, and our guide, Francesco, were both fantastic and fully bilingual. The AC van was a welcome relief from the heat for the 1 hour and 10-minute drive. On the way, Francesco even stopped at a street vendor to pick up fresh local pineapple and mango for us to enjoy later—a really thoughtful touch! The Experience: • The Lagoon: We boarded a pontoon boat and saw two stunning cenotes. We spent about an hour swimming in the crystal-clear fresh water of the lagoon. It was incredibly refreshing! • Amenities: There was a clean changing area and bathrooms available before we got on the boat. While on the water, the crew provided the fresh fruit, and there were plenty of complimentary drinks and beer available. • Lunch: We placed our orders during the drive so the food was ready when we arrived at the restaurant. I had the beef tacos and horchata, which were delicious. If you are a seafood lover, there were plentiful fish options on the menu as well. • Atmosphere: The restaurant had great service, was very clean, and even featured live music, which made for a great ending to the day. Highly recommend this tour for anyone looking to escape the crowded port area and see the "Lagoon of Seven Colors." Just a heads up—it is a bit of a drive, but Moses and Francesco made it easy and enjoyable!
Melissa_H, Mar 2026
Interesting tour & pleasant crew!
We thoroughly enjoyed our tour with Frina with Toucan Tours. We even had a major hiccup and my family was delayed for the meeting place/time. They were so pleasant and helped us catch up with our group’s bus. Our tour guide was interesting and passionate about the information. We enjoyed the AC bus ride through the Mexican landscape, learning about the Mayan history and exploring the ruins. This tour added an interesting aspect to our fun in the sun vacation. This was our first time using Viator and we will use them again.
Jennifer_J, Mar 2026
Perfect day- just not long enough
Really great experience. Easy fun day- wish we could have stayed longer. Easy transportation from cruise port, met at taxi drop off by hotel staff where they paid for the taxi and took us to our beachside chairs where we immediately ordered food and drinks and started relaxing. Food was amazing and drinks were too. I was with my 2 daughters ages 12 and 15- service was top notch and the massages were fantastic
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Mixing Caribbean shores with ancient Maya culture, Costa Maya offers equal opportunities for sightseeing and soaking up the sun. Costa Maya excursions transport you deep into the jungle to the 3,000-year-old Chacchoben Ruins to learn about one of the Maya empire’s most important ceremonial centers. Other tours whisk you into the water at the Bacalar Lagoon—known as the Lake of Seven Colors, thanks to its iridescent hues—and luxury beach clubs where you can enjoy massages and mojitos by the Caribbean Sea.

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