Cirque du Soleil JOYÀ Admission Tickets
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Cancun, Mexico
- 1 to 2 hours (approx.)
- Pickup offered
- Offered in: English
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Overview
JOYÀ chronicles the adventures of a rebellious teenage girl who lands in a mysterious jungle in her grandfather's fanciful world. Influenced by ancient Mayan iconography, JOYÀ is a must-see show during your time in Cancun, but tickets can sell out fast. Guarantee your seats by prebooking your spot and choosing from several options to suit your budget and schedule. Add on transfers, dinner, or upgrade to a premium seat for an extra special experience.
- The compact show slots easily into busy sightseeing schedules
- Tailor your evening experience with four different options
- Prebooking your ticket guarantees a seat at this popular show
- Choose from different show times to suit your schedule
What's Included
- Theater access
- All Fees and Taxes
- Parking
- Photos
- Boutique
Meeting and Pickup
Pickup points
Select a pickup point
Pickup details
** This is the official shared transportation to Cirque Soleil Service** Please make sure that your package indicates in the name "Transfer + Experience" example: "Transfer + Show-Only", those are the packages that include the round trip transportation service. 1. During the booking process, search and select the Hotel or meeting point of your preference. 2.The "Start time" in the confirmation is the schedule of the show NOT the pick up time. 3. To know the exact time and meeting point you must send a message thru the option on your reservation prior to the purchased visit date (12 hours) in order to not lose the transportation service.. Transportation is not private, so you will be sharing the bus with other visitors. **Important note** There may be some locations in Playa del Carmen where transportation cannot access directly. In such cases, we will inform you via email of the nearest meeting point to the selected hotel.
What To Expect
Make your own way to the tropical forest north of Playa del Carmen. Arrive at JOYÁ's custom-built theater, the first permanent Cirque du Soleil show outside of the United States.
As the show begins, immerse yourself in a captivating show inspired by Mexico's rich history and the monarch butterfly's migratory journey. It follows a rebellious teenage girl who is swept into her grandfather's mystical jungle world. Alongside a quirky group of half-human, half-animal assistants, the eccentric naturalist seeks the meaning of life. Through mesmerizing characters, JOYÀ celebrates life’s beauty and the passing of knowledge across generations for survival.
Choose from four different seating packages; you can enjoy the show only from a seat at lateral tables or a high stool in the last rows of the theater. Or, you can upgrade your experience to include:
· Premium center seats with a half-bottle of Champagne per person and gourmet appetizers.
· Premium seats near the stage with a 3-course gourmet dinner and half-bottle of Champagne per person.
· The VIP experience with the best seats in the theater, a 3-course gourmet dinner, unlimited Champagne during dinner, early access to the theater, and VIP service.
As the show begins, immerse yourself in a captivating show inspired by Mexico's rich history and the monarch butterfly's migratory journey. It follows a rebellious teenage girl who is swept into her grandfather's mystical jungle world. Alongside a quirky group of half-human, half-animal assistants, the eccentric naturalist seeks the meaning of life. Through mesmerizing characters, JOYÀ celebrates life’s beauty and the passing of knowledge across generations for survival.
Choose from four different seating packages; you can enjoy the show only from a seat at lateral tables or a high stool in the last rows of the theater. Or, you can upgrade your experience to include:
· Premium center seats with a half-bottle of Champagne per person and gourmet appetizers.
· Premium seats near the stage with a 3-course gourmet dinner and half-bottle of Champagne per person.
· The VIP experience with the best seats in the theater, a 3-course gourmet dinner, unlimited Champagne during dinner, early access to the theater, and VIP service.
1
Cirque du Soleil JOYA
Admission Ticket Included
Additional Info
- Confirmation will be received at time of booking
- Wheelchair accessible
- Near public transportation
- Infants must sit on laps
- Infant seats available
- Most travelers can participate
- **IMPORTANT** At Cirque du Soleil JOYA, All the experiences starts with dinner (duration 1 hour) and then the show starts (1 hour later) the schedule depends on the experience selected.
- Tickets will be printed upon arrival at the theater box office for collection on the day of the performance. You will be required to present your voucher, along with photo ID.
- ID will be requested for alcohol consumption
- Champagne included in food and beverage experiences can be exchanged for red wine, white wine, juice, water or soft drink, directly in the theater with your waiter.
- Casual-formal dress code.
- We have vegan and vegetarian dinner menu options, in case of food restrictions please notify the waiter at the beginning of your dinner.
- The use of flash is not allowed when taking pictures for the safety of the artists and videos no longer than 1 minute.
- This tour/activity will have a maximum of 8 travelers
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Reviews
4.5
based on 1,412 reviews
Sort by: Most insightful
JOHANE_R, Jul 2026
This is a must see for all ages. It was a fun show with an Incredible array of talent. The service was efficient and courteous and very well run.
Kerri_W, Jul 2026
Magical, enchanting, escape, fun, food was , delicious, service was great, show was outstanding, book it
Michelle_P, Jun 2026
The venue was incredible and the performers amazing. A wonderful story line and easy to understand in english and spanish. We did the appetizer ticket and would have been just fine without. The show is family friendly and only 80 mins GO ENJOY!
Seth_M, Jun 2026
Great show! Easily on par with other Cirque shows I’ve seen. Family friendly. Beautiful location. Meal and service were excellent. What’s not to like?
Dave_B, Jun 2026
Found the prices for drinks really expensive and the photos even though good did not warrant the price asked for. Was really looking forward to this experience but did not live up to our expectations at nearly £300 for 2 people. One positive was the transport.
Ashley_b, Jun 2026
The show itself was amazing ! I love Cirque du Soliel ! The experience/ venue was great . There was live music afterwards .
I personally
Wouldn’t purchase this experience again on Viator unless I needed transportation bc Viator prices are significantly higher than prices at the venue. Also communication with Viator is always a headache ! Lastly, I would skip the appetizers , as they are not appetizers as described it’s more like hors d'oeuvres and I didn’t like any of them .
Shivum_K, Jun 2026
Redeeming the voucher at the box office went off without a hitch. There is a slight risk you get assigned bad seats since Viator doesn't let you choose them versus booking them direct, but we were given great seats. The dinner service was great and very attentive. Dinner itself was also great, everything was good except I wish the desserts were a little better. The presentation of all the food was unique and camera worthy. The show itself was fun and the performers were very talented. I believe it lasted for around 1 hr 15 min. Highly recommend.
Jennifer_L, Jun 2026
Excellent show. Lively, exciting and jaw dropping. The athletes that are in the show are amazing and the story is interesting.
Brian_D, Jun 2026
Quality show,very professional.From the moment we were collected at our hotel until being dropped off everything was ten out of ten.
Penelope_S, May 2026
We absolutely loved Cirque du Soleil. The experience was amazing. We had great servers. We had great food. The show was phenomenal. Our servers were Giovanna
Ubaldo. They were absolutely friendly, patient kind, and very attentive to our every need.
Richard_G, May 2026
Must do the dinner and show package
Worth every penny would definitely go see this show again excellent
Anthia_T, May 2026
Amazing show from start to finish! Thoroughly enjoyed every second of it. Definitely would watch again!
Jaspal_C, May 2026
When bought tickets it’s said Red Tide drinks on us but after seated and asked the waiter, he said no it’s not included. It’s misleading information was given.
John_F, May 2026
Show was good but waiter never came back with our drinks and never saw him again through the whole show.
Cheryl_S, Apr 2026
Everything was fantastic...the transfer was on time, the venue is amazing, the dinner was delicious and the show was amazing!
Roy_B, Apr 2026
A great show to see. It was filled with wonder and amazement. A true masterpiece from cirque de soleli
Dan_H, Apr 2026
This was our third time to see Joya, and our friend's first time. We have enjoyed the performance every time and there have been a couple of new performances in each show. We do the preferred seats with appetizer package. The only caution I would add is not to order the bottled water, which was 20.00 US a bottle.
barb_s, Apr 2026
Great for most ages and its a night you will remember. The only thing I say is get the meal looked like a really missed out from what I saw
RICHARD_L, Apr 2026
Amazing recommend own transportation in case there is a band after the show. The venue is top notch.
Jelena_M, Apr 2026
Great expiriance, music, show, costumes, acrobatic, combination of the theatre, art, gymnastic, exellent music...I recommend, must see event!
Lylia_K, Apr 2026
Joya VIP experience was a memorable show and dinner and visual delight!
Such talented performers; the food and service was impeccable! Extraordinary venue.
Jonathan_Y, Apr 2026
Very entertaining show--especially for kids. Although the dialogue is mostly in Spanish, some actors say their lines in both Spanish and English. The acrobatics were amazing.
Amy_B, Apr 2026
Excepted more action since it was in a permanent building.. The acts lasted to long became very repetitive. Saw a “knock off show in South Carolina that was the same as this one
Sorry could not recommend
Lisa_F, Apr 2026
You didn’t pick us up are drop us off had to take taxi so if you book let them know right away where to pick you up at becaopi didn’t respond fast enough they left me. And my friend
Anna_M, Apr 2026
It was a superb show, spectacular and intimate at the same time. Our children watched open mouthed in awe. Would 100% recommend.
Megan_M, Apr 2026
The food was really good. It was worth it just for that. The second showing is the one that’s more a party.
Trevor_C, Mar 2026
This was an absolutely wonderful show. This was by far the best activity we did in Cancun. They also had the nicest restrooms I have ever been to in Mexico. The acts were incredible.
Shelly_F, Mar 2026
If you’re not having their meal option, eat before you go as there’s nothing to buy/eat except for popcorn. The show is spectacular with something going on in every corner of the stage of the room.
Tiffany_K, Mar 2026
A must see show… everything was perfect and the food was presented so well. We was highly entertained
Ana_M, Mar 2026
Excellent customer service! Beautiful atmosphere!
Exciting and fun!
Very inviting!
Highly recommend!
From $90.42
per personup to 24 hours before the experience starts (local time)
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Cirque du Soleil JOYÀ Admission Tickets
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