Xel-Ha Tickets with Transportation included
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Cancun, Mexico
- 9 to 10 hours (approx.)
- Pickup offered
- Mobile ticket
- Offered in: English
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Overview
Dive into the natural wonders of Xel-Há Park, the Riviera Maya's ultimate aquatic paradise. With over 50 attractions, snorkel vibrant lagoons, float down rivers, bike through lush jungle trails, or relax on a hidden beach. This experience includes snorkeling gear, access to lounge areas, meals and beverages (if all-inclusive option selected), and hotel pickup with round-trip transportation.
- Discover caves, cenotes, a hanging bridge, and a hidden beach
- Hotel pickup and drop-off from most Cancun hotels included
- Two package options available to suit your needs and budget
- Aquatic theme park offers many active and relaxing areas
What's Included
- Hotel pickup and drop-off
- The All-Inclusive option includes breakfast, buffet lunch, domestic open bar and soft drinks
- The Light option includes unlimited soft drinks, ice and mineral water
- Access to showers, lockers and towels
- Inner tubes and bicycles are available for use
- Snorkeling gear is included, with mask, fins and flotation vest
- Use of lounge chairs, hammocks and rest areas
- You will receive your park entry wristband on the bus on the way to the park.
- Visitors will have access to more than 50 attractions including guided experiences inside the park
- special surprise if it is your birthday
- Gratuities
- Optional activities: These are educational activities of interaction with wild life, Sea Trek, Snuba
- Souvenirs (Available to purchase)
- Photos (Available to purchase)
- Light option does not include food and alcoholic beverages
Meeting and Pickup
Pickup points
Select a pickup point
Operating hours
Select your preferred tour option to see hours.
View tour option
Itinerary
Following morning pickup at your hotel in Cancun, travel to Xel-Há for a day of exploration and discovery. Pick up your bracelet, with inclusions depending on the package you selected at booking, and get to work exploring.
Bike, ride a tram, or trek to the top of the river. Review the safety instructions before jumping into an inner tube and floating past mangroves until you reach a spot where you can cliff dive.
Stroll through the network of paved trails, where you can spot wildlife such as iguanas and tropical birds. Reach caves, a floating bridge, and a hidden beach.
Apply some biodegradable sunscreen, available onsite and required to preserve the park's ecology, before diving into the lagoon. Don the provided snorkeling equipment for views of rays and angelfish swimming around you.
Stop at the buffet, the sit-down restaurant, or any of the park's snack bars for lunch or a quick bite. Enjoy unlimited beverages from the bar for the duration of your stay (if you select the all-inclusive option).
At the end of your eco-adventure, return to Cancun for drop-off at your hotel.
Bike, ride a tram, or trek to the top of the river. Review the safety instructions before jumping into an inner tube and floating past mangroves until you reach a spot where you can cliff dive.
Stroll through the network of paved trails, where you can spot wildlife such as iguanas and tropical birds. Reach caves, a floating bridge, and a hidden beach.
Apply some biodegradable sunscreen, available onsite and required to preserve the park's ecology, before diving into the lagoon. Don the provided snorkeling equipment for views of rays and angelfish swimming around you.
Stop at the buffet, the sit-down restaurant, or any of the park's snack bars for lunch or a quick bite. Enjoy unlimited beverages from the bar for the duration of your stay (if you select the all-inclusive option).
At the end of your eco-adventure, return to Cancun for drop-off at your hotel.
1
Xel-Ha Park by Xcaret
12 hours • Admission Ticket Included
2
Xel-Há
5 hours • Admission Ticket Included
3
Xel-Há
3 hours • Admission Ticket Included
4
Xel-Há
2 minutes • Admission Ticket Included
5
Xel-Há
30 minutes • Admission Ticket Not Included
6
Xel-Há
2 hours • Admission Ticket Included
Additional Info
- Confirmation will be received at time of booking
- Wheelchair accessible
- Stroller accessible
- Near public transportation
- Infants must sit on laps
- Transportation is wheelchair accessible
- Surfaces are wheelchair accessible
- Most travelers can participate
- Important: Children must be accompanied by an adult all the time.
- With All-Inclusive option, Food and beverages are included at the 5 restaurants with Mexican, international and fast food as well as snacks and ice cream.
- Bring a swimsuit, comfortable clothes biodegradable sunscreen and insect repelent.
- Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat
- The Voucher schedule is informative and it does not indicate your pick-up time.
- The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.
- Product operations are subject to availability and changes.
- All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
- To confirm your exact pick-up time and meeting point, please contact us at least 24 hours before your visit. From Monday to Friday, you may reach us through your reservation messages or by phone. On Saturdays and Sundays, our team is available by phone only to ensure a faster response and better assistance.
- Some activities like underground rivers have a check point for health issues
- Infants are unable to thermoregulate, meaning they can only swim in certain areas.
- This tour/activity will have a maximum of 5 travelers
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Featured review
We enjoyed a great day of outdoor activities in this beautiful park setting. The food selection and quality was great, especially the dinner!
Every employee is positive and service-oriented. I lost my prescription glasses and clip-on sunglasses. Your team found them quickly and gracefully.
Reviews
4.5
based on 739 reviews
Sort by: Most insightful
You have to get up early. You will spend a couple hours getting there and a couple hours getting back if you are in Cancun.
Park is beautiful but slightly overpriced (some activities are not included in the admission fee). Tour guide on the way there was very nice and open to questions. Return drive wasn’t all that great, bus driver explained instructions in spanish and declared “no english”. Was overspeeding and driving like he had no people in his vehicle. Overall, would recommend (minus the return drive experience)
Fantastic day had by all, the younger kids thoroughly enjoyed the snorkelling and my eldest love the speedboat ride. Buffet breakfast and lunch was good, plenty of choice & lots of varieties.
Brilliant water park with so much to see and do. Everything is very well organised with conveniently spaced locker/shower stations and plenty of towels available (although the towels could have been bigger). Food and drink options are all great and the staff all welcoming and friendly. The grounds themselves are gorgeous and really pleasant to just walk around and enjoy. Worth the ticket price.
Do ensure you have a waterproof phone case (to take lots of pictures) and some water shoes though.
If you go to Xel ha, you don’t need to rush anywhere, you have plenty of time to experience it all and enjoy it!
Best water park I have been to. Great activities, good cocktails & very friendly staff. Would definitely recommend.
Great time at Xel-ha park! However, the ticket says light it should indicate that the food option is required & cannot be purchased a-la cart as its buffet style
They dropped us off early so we truly had all day. Our 3 young girls (4, 7, and 10) loved it. Transportation was organized and timely.
Only get the all inclusive. There is nothing to purchase from any restaurant.
Amazing park, loads of workers who are all very friendly! Only go if you like the water. Not for young children or anyone with mobility challenges.
Great trip, friendly staff some of the best snorkeling in the cancun area, with calm waters. food is OK
We enjoyed a great day of outdoor activities in this beautiful park setting. The food selection and quality was great, especially the dinner!
Every employee is positive and service-oriented. I lost my prescription glasses and clip-on sunglasses. Your team found them quickly and gracefully.
It is a water park and salt water lagoon recreation area. Snorkeling and high tower water slide are the best. Free food and drinks all over the park are included. Many other for extra pay activities like swimming with dolphins and speed boat ride.
Prepare to swim! Tons to see and do. Need the whole day for it. Food is great and its worth getting wet and seeing all kinds of fish and wildlife. Slides are fun and I recommend getting the photo package. Tons for it and you get photos you dont want to miss. 2nd time going for just how awesome it is!
Great even solo! English and Spanish guide that explains the extra add ons on the way. I loved it so much the food drinks snorkeling it was fantastic and the photos were fantastic I highly recommend getting the photo package as well as doing the stingray experience as it was fantastic as well!
This was second time to Xel-Ha. We rode bikes to the top of the river, did the tube down the river/ mangroves, snorkeled. Food and drink were great.
Transportation to and from was great.
Overall great experience.
Only complaint is that my brother tried three different snorkel masks (they are full face masks) and all three had something wrong with them which ruined his snorkeling experience. I brought my own gear and was glad I did.
Staff need to examine the masks for issues before putting back on shelf.
This was our second trip to Xel-Ha with our adult children and again, we had a blast. We would recommend this experience to anyone.
On time transportation, all necessary service included, perfect schedule without stressful rushed time, and kind instruction.
Extremely overpriced. Very few activities that come with entry and the ones that did not warrant the price. All fun activities required to pay extra. Transportation is at the crack of dawn and the end of the day (6:30pm). We finished the included activities at 12 after arriving at open.
It was a great excursion. I was nervous about going with kids but it went smoothly. The bus ride was bumpy so make sure to wear your seatbelt and bring a jacket for the AC. You don’t need to bring towels or life jackets, there’s plenty to borrow at Xel-Ha. Food all day long was great. Ride back is even better because they drop you off in front of your hotel without needing to do the shuttle again. Kids had a great time. Ages: 2, 3, 4, 6 and 10
If you pay for transport, you have to be picked up at a hotel, not an an air bnb. Beside that the rest of the trip is great, and the park is awesome. You get three meals and lots of cool things to see and do.
All inclusive at XEL-HA PARK was best choice. Enjoyed diferent restaurants and drinks. Back 30 years later at the park and was a Beautiful Day.
Your company left without us. We were not late. Tried calling repeatedly and they left 3 minutes early. Wouldn’t answer
Great water activities, but also a little limited. Once you have experienced the (crowded & longish) river, and done some snorkeling, you are pretty much done; unless you paid for overpriced add-ons. Zip bike def. not worth ~250 USD for a family of 5 for instance. Bring your own, or expect to shell out $40/pair for water shoes that would have been $10/pair at a box store. It’s convenient that the food is included, and it’s OK — just don’t expect too much… Transportation was good.
Xel-ha is a jam-packed day with plenty to do for everyone. The food is great and plentiful and the grounds are expansive! Definitely wear water shoes and bring plenty of reef-safe sunscreen and a hat!
We will never forget this feeling all our friends wake up early and wait meeting point 23 minutes and no one show up and after I called they said they come but we are not there and I was message to tour operators as soon as we are at meeting points but they don’t care they don’t refund our money. Total of 8 seniors are very upset and waste our time of vacation and money. Don’t used them.
No one pick up from meeting point and not refund back. They all liars. We lose money and time of the vacation and feeling upset for whole day. Never forget this feeling don’t use them.
Fantastic half day trip. Just as advertised and great fun for all. Saw plenty of turtles and a stingray
We had an excellent time! We definitely recommend a visit to this place! Also, we strongly recommend the zip-bikes, even though they are an additional expense. They are well worth it!
Wonderful experience 10/10. My son was able to relax a lot and play in the kiddie area. While my daughter and I swam for over 6hrs doing the zip lines in the water and jumping off cliffs. In addition to transportation being smooth ride and great communication from pick up time at the resort to drop off at my resort. Would 100% go back
Great experience at Xel-Ha. I recommend getting the transportation added to your ticket but if you already have transportation then no need to add it. I will definitely return to Xel-Ha.
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per personup to 24 hours before the experience starts (local time)
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