London to Southampton Cruise Port - Shared Shuttle Transfer

Badge of Excellence

London, England

High interest

Booked 5+ times today.

2 hours to 2 hours 30 minutes (approx.)
Pickup offered
Group discounts
Mobile ticket

Why travelers loved this

4.4

· Pamela_K ·

Jun 2026

Driver was prompt. Vehicle was clean. He drove safely and delivered exactly on time to the proper location for our ship. He communicated via text prior to the pickup. Would recommend this company for an easy ride to the South hampton port from London.

· Kim_M ·

Jul 2026

Very clean car. Arrived early and courteous driver. Knowledgeable and offered to assist with everything.

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Central London to Southampton Cruise Port Private transfers

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4.7

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from $372

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Overview

Relax by prebooking your journey from London to Southampton with this shuttle. Select from pick-up options across central London and Heathrow Airport to Southampton city and its cruise terminal. Meet your driver outside your chosen location, then unwind as you travel to your next destination. Perfect for those who want an uncomplicated way to get to their cruise ship.

Share your shuttle with a capped group of fellow travelers
Don’t worry about navigating public transportation with all your suitcases
No need to wait in line for a taxi or ride share
Take in the scenery from a comfortable vehicle

What's Included

Air-conditioned vehicle
All Fees and Taxes
Door-to-Door Shared Transfer
Luggage allowance: One large or medium suitcase, one carry-on, and one personal item per passenger
Free Waiting Time Of 15 Minutes

Gratuities
Extra waiting time after 15 min - from £12.50 per 15 min, depending on vehicle type (London Pickup)

£12.50 per booking

Meeting and Pickup

Pickup points

Select a pickup point

Pickup details

Driver Details & Communication Your driver's name, phone number, and vehicle details will be sent within 12 hours of your scheduled pick-up, via email, text message, or WhatsApp. Please contact us if you have not received these details. We strongly recommend providing a mobile number available on WhatsApp or iMessage, as many of our clients have found these channels to be the most reliable way to stay updated. The driver will confirm their exact arrival time and provide live updates if you use either platform. Please ensure your phone is switched on to allow smooth coordination. If you encounter any issues, you can always reach the office or driver using the contact details provided. Meeting Points – Central London Please wait in the hotel lobby or outside the main entrance of your residence at the scheduled pick-up time. If you cannot locate your driver, please remain at the meeting point and call the number provided. Pick-Up Time Coordination As this is a shared transfer service, we may occasionally make small adjustments to the originally selected pick-up time to coordinate multiple collections and ensure an efficient route for all passengers. If an adjustment is required, you will be informed at least 24 hours in advance with the updated schedule. Waiting Time Policy – Central London We include 15 minutes of complimentary waiting time from your scheduled pick-up. If passengers do not show within 15 minutes, extended waiting fees apply thereafter. Charges are applied per 15-minute slot, starting from £12.50. Payment may be made to the driver in cash or via secure payment link. To avoid delays and additional fees, we kindly ask passengers to be ready for collection at the confirmed time. No-Show: If after 30 minutes from the scheduled pick-up time the passenger is uncontactable or fails to appear at the meeting point, the booking will be classified as a no-show and a refund will not be possible. Luggage Assistance Your driver will meet you at the designated point, assist with your luggage, and escort you to the vehicle. Assistance is provided for both loading and unloading.

Drop-off points

Select a drop-off point

Type to search

What To Expect

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Service animals allowed
Near public transportation

Most travelers can participate
Please check the provided details of your driver, you can find them either by email, text message or Whatsapp.
Please make sure that you provided us your full drop-off/pick up address including the postcode.
This tour/activity will have a maximum of 6 travelers

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Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Featured review

Michael_D

Angel was an excellent driver. Friendly and prompt; he was there early to pick us up and graciously handled our luggage.

Reviews

4.4

based on 35 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Sort by: Most insightful

Hotel to South Hampton private transfer

Kim_M, Jul 2026

Very clean car. Arrived early and courteous driver. Knowledgeable and offered to assist with everything.

Response from Host, Jul 2026

Thank you so much for taking the time to share your experience and for your kind words. Your feedback means a great deal to our entire team and motivates us to continue providing the highest level of service. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back on your next visit to London. Safe travels!

Easy way to get to the South Hampton port from London. Less than a private car.

Pamela_K, Jun 2026

Response from Host, Jun 2026

Thank you for taking the time to share your experience. We are pleased to hear that your driver arrived promptly, maintained excellent communication before the journey, and ensured a safe and comfortable transfer to Southampton Port. Providing reliable, stress-free transportation is always our goal, and we're delighted that everything went according to plan. Your recommendation means a great deal to us. We look forward to welcoming you again for your future travels in the UK. Safe onward travels and thank you for choosing Trust Transfers!

Frustrating experience

Timothy_S, Jun 2026

The pickup was late. We missed our boarding window on the ship. There wasn’t room for luggage in the back we hadn’t all sit riding backwards as others were added to the trip late and were on the transfer when we were picked up Also said the trip duration was 90 minutes but took 2.5 hours on a Saturday

Response from Host, Jun 2026

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not fully meet your expectations. We would like to clarify that this service is a shared shuttle transfer, not a private transfer. The shared nature of the service, including the possibility of additional passenger pickups and drop-offs, is clearly stated in the product description before booking. Regarding the journey duration, the distance between Central London and Southampton Cruise Port is approximately 85 miles. Under normal traffic conditions, the journey typically takes around 2 to 2.5 hours. We do not advertise this route as a 90-minute transfer, as such a journey time would not be realistic given the distance and typical London traffic conditions. For this journey, a Mercedes V-Class vehicle was provided and operated within the advertised capacity of the shared shuttle service. The vehicle carried a maximum of six passengers, as stated in the product description, and luggage was accommodated accordingly. We are also concerned by the comment regarding the boarding window. As Southampton cruise terminals generally recommend arriving well in advance of embarkation deadlines, passengers should allow sufficient travel time based on the actual journey duration of approximately 2 to 2.5 hours. We cannot comment on where the 90-minute estimate originated, as this is not information provided by our company or within our product description. We appreciate your feedback and will continue working to provide a reliable and comfortable shared transfer service for all travellers.

Wouldn’t use it

Andrew_C, Jun 2026

We arranged for a private trip from London to Southhampton. I then got an email the night before saying the pick up has changed from the time I set to 45 min earlier because we need to pick up two more people. What? Next morning we go from Marriott to another location to pick up 2 more people with already my family of 4. Van is packed with zero room for 2 hours. Then joins arrival driver doesn’t know where to go even though we were asked for ship name on our reservation. On top of that we had to go to another location and drop off this other couple. Trip took extra hour and was over 400 pounds. Private limo would have been 500 pounds and half the time. Don’t use this service contact black lane. You can bet we have booked them for trip back to London after this experience.

Response from Host, Jun 2026

Thank you for taking the time to share your feedback. We are sorry to hear that the service did not meet your expectations. We would like to clarify that the service booked was our London to Southampton Cruise Port Shuttle Transfer, which is a shared transportation service rather than a private transfer. This is clearly advertised as a shuttle service designed for passengers travelling in the same direction to Southampton Cruise Port while benefiting from a significantly lower price than a private vehicle. As part of this service, passengers may share the vehicle with another group travelling on the same date. To ensure comfort, we limit our shuttle vehicles to a maximum of two groups of travellers and no more than six passengers in total, despite the vehicle having a higher seating capacity. The vehicle assigned for your journey was a licensed passenger van designed to accommodate this service. Because this is a shared service, pickup times may occasionally be adjusted to allow the collection of other passengers booked on the same route. Likewise, door-to-door service means that passengers may have different cruise terminals or hotels within the Southampton port area, which can require additional stops along the way. We would also like to clarify that the total amount paid for this booking was £291.68, rather than the £400+ mentioned in the review. Our shuttle transfer service was specifically created to provide a more affordable alternative to private transfers while still offering a door-to-door service. Customers who prefer a dedicated vehicle with direct transportation and no additional pickups or drop-offs can choose one of our private transfer services, which are also available on Viator website. We also appreciate your comments regarding the driver's familiarity with the port area. As Southampton can accommodate multiple cruise ships across different terminals on the same day, drivers will always verify the cruise ship name or terminal with the customer upon arrival to avoid any confusion. In some cases, drivers may also confirm the ship's location with port staff or security personnel to ensure passengers are dropped off at the correct terminal as safely and efficiently as possible. Thank you again for your feedback. We are pleased that you arrived at Southampton Cruise Port on time, and we wish you an enjoyable cruise.

Great service

Dave_B, May 2026

Great service. Driver was on time and very friendly for the 2'ish hour drive. Highly recommend, much better than cabs

Response from Host, Jun 2026

Thank you very much for your wonderful review. We are delighted to hear that you enjoyed the journey and found the service reliable and friendly. Providing punctual pickups, professional drivers, and a comfortable travel experience is exactly what we strive for.

Easy, peasy.....

Ronald_A, May 2026

Excellent service. Picked me up on time at my hotel, drove professionally to cruise port. Would recommend.

Response from Host, Jun 2026

We greatly appreciate you taking the time to share your feedback. It is wonderful to know that your transfer to the cruise port went smoothly and that your driver arrived on time and provided a professional service throughout the journey. Delivering reliable and stress-free transportation is always our goal. Thank you for your recommendation and for choosing Trust Transfers.

Tight

Cathey_M, May 2026

The transfer was crowded. We had seven adults in the van and it was tight. The driver was not personable and seemed hurried.

nice ride

Clista_Y, May 2026

pick up at hotel was wonderful. comfortable van. extra stop to get a bag out of storage went very smoothly.

Response from Host, May 2026

Thank you very much for your kind review! We are pleased to hear that your hotel pick-up went smoothly and that you found the vehicle comfortable throughout the journey. We are also glad the additional stop to collect your luggage from storage was handled efficiently and without any issues. Thank you for choosing Trust Transfers. We truly appreciate your trust and hope to assist you again in the future.

Perfect!

Janice_D, May 2026

George was fantastic. He called that he would be early and waiting outside. He was an excellent driver and we had a very enjoyable conversation!

Response from Host, May 2026

Thank you for your kind feedback. We’re very pleased to hear that George provided such a smooth and professional experience, from keeping you informed about his early arrival to ensuring a comfortable journey. It’s great to know you also enjoyed the conversation along the way. We truly appreciate your support and look forward to welcoming you again in the future.

Lovely and smooth trip

Kim_S, Apr 2026

Natalia Christina drove us from Pimlico in London to Southampton today. I received an email with her contact and car info and she texted as she was in transit to our flat. It was an easy and uneventful trip. She was both professional and a smooth driver. It was very nice to be able to relax traveling through the nasty London strike traffic!

Response from Host, Apr 2026

Thank you for your detailed and thoughtful review. We’re delighted to hear that Natalia Christina provided such a smooth and professional service. It’s great to know the communication beforehand was clear and helpful, and that she kept you updated on arrival. We’re especially pleased that you were able to relax and enjoy the journey despite the challenging traffic conditions in London. That’s exactly the experience we aim to provide. We look forward to welcoming you again in the future.

London to south Hampton transfer

Peter_G, Nov 2025

We specifically asked for a van because we were 4 people who are not small and driver showed up with a ford escort. 3 of my family members had to sit behind for a 2 hour drive.

Response from Host, Nov 2025

Thank you for taking the time to share your feedback. We appreciate your business and regret that the seating felt constrained during your transfer. For clarity, the assigned vehicle was a Citroën Grand C4 Picasso a licensed MPV (minivan) configured to comfortably accommodate up to 4 passengers with standard luggage allowance. It was not a Ford Escort. Please note that our company does not use Ford Escort vehicles for any of our transfers. The vehicle provided meets the specifications for this product category, as listed on Viator. Additionally, as a courtesy, your booking—originally for a shared shuttle service—was upgraded free of charge to a private transfer, ensuring that your party travelled exclusively without sharing the vehicle with other passengers. We acknowledge that comfort expectations can vary, particularly when passengers prefer additional personal space. We are always able to allocate a larger vehicle (such as a Mercedes V-Class or Large MPV) upon request, and many guests choose to upgrade for extra room. This option remains available at the time of booking or prior to travel, subject to a small supplement. We appreciate your input, and we will continue reinforcing the vehicle options, upgrade guidance, and service descriptions to ensure complete clarity moving forward. Thank you again for choosing to travel with us.

Easy way to South Hampton port

Connie_D, Oct 2025

On time. Friendly and stopped for a break. Had waters for everyone and answered questions about what we were seeing.

Response from Host, Oct 2025

Thank you for your feedback! We're glad your driver was on time, friendly, and attentive with breaks, waters, and local information. We look forward to serving you again on your next visit to London.

Not Private

Sharon_T, Oct 2025

Driver was great, but you need to advertise that is is NOT a private shuttle for that expensive price. We were surprised that another couple was already in the car. Very Crowded!!☹️

Response from Host, Oct 2025

Thank you for your feedback, and we’re truly sorry the ride felt crowded. We do mention in the description that this service may be shared depending on demand, but we understand expectations can differ. We really appreciate your honesty and will work on making this clearer. We hope to provide you with a more comfortable experience next time you visit London.

Bogdon was excellent!...

sarah_h, Sep 2025

Bogdon was excellent! Prompt and very courtesy, Bogdon stayed in constant communication with me until he arrived. Reassured that we would get to the cruise port with plenty of time to spare. Thank you .

Response from Host, Oct 2025

Thank you for your wonderful feedback! We're delighted to hear Bogdon was prompt, courteous, and kept you reassured throughout the journey. We look forward to serving you again on your next visit to London.

Great experience

Kara_E, Sep 2025

Driver was very helpful, patient and understanding in spite of the awful traffic. Job well done! Worth the money

Response from Host, Sep 2025

Thank you for your feedback! We're pleased to hear our driver was helpful and patient despite the heavy traffic. We look forward to serving you again on your next visit to London.

Cruisin’

Katherine_F, Sep 2025

Driver was very prompt and friendly. Very helpful with the luggage. Did a great job getting us to Southampton Port on time.

Response from Host, Sep 2025

Thank you! We're glad everything went smoothly and that your driver was so helpful. We look forward to assisting you again on your next visit to London.

We thought this would be...

Gina_W, Sep 2025

We thought this would be a private transfer and were crammed into a small car with another couple and luggage piled high. Yet, I give it 4 because the driver was a very good and cautious driver and we got to the port on time during very rainy weather.

Response from Host, Sep 2025

Thank you for your feedback. We’re sorry for the misunderstanding regarding the service type, as our shuttle option can be shared with other passengers. We truly appreciate your kind words about the driver and your understanding despite the situation. We value feedback like yours, as it helps us improve, and we look forward to offering you—and all our clients—an even better experience next time.

I requested a private...

Ronald_N, Sep 2025

I requested a private ride for $280. When the vehicle showed up there were two other people already in the vehicle. The driver had a difficult time putting all the luggage in the vehicle. We had to hold some of our luggage on our laps. To me a private car means it is private when you are the only passengers in your part in the vehicle. I found out I could have hired an Uber XL for the same price.

Response from Host, Sep 2025

Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and the inconvenience caused during your journey. We would like to kindly clarify that the product you booked is advertised as a “shuttle service”, which means that the ride may be shared with other passengers (typically up to 2–4 people). In terms of luggage allowance, we do mention that each passenger is entitled to bring 1 large suitcase, 1 carry-on, and 1 personal item. In this instance, additional equipment such as a wheelchair understandably reduced the available space inside the vehicle. Regarding pricing, we acknowledge that other companies may charge differently. However, we take pride in offering a reliable service with punctuality, clean and comfortable vehicles, licensed and authorised drivers, and a high level of customer care—which are values we consistently maintain. We truly appreciate your comments, as they help us improve, and we hope to welcome you again in the future.

Communication was great...

Sandy_F, Sep 2025

Communication was great with driver. Arrived on time and friendly. Plenty of room in vehicle and water was provided

Response from Host, Sep 2025

Thank you! We're glad everything went smoothly and you had a comfortable ride. We hope to assist you again on your next visit to London.

Great Transfer Service!

Danielle_S, Aug 2025

Our driver Catalin was very communicative and helpful. He got us to our port within the appropriate time frame. We were very pleased with the service! We would recommend using Trust Transfers.

Response from Host, Aug 2025

Thank you! We're happy to hear Catalin provided such helpful service and that everything went smoothly. We appreciate your recommendation and look forward to assisting you again on your next visit to London.

We had excellent...

Mariano_D, Aug 2025

We had excellent experience with Sabine, he was great. Sabine was timely, courteous and a skilled driver. Would highly recommend Viator and ask for Sabine.

Response from Host, Aug 2025

Thank you! We're pleased to hear your journey was safe and comfortable. We look forward to assisting you again on your next visit to London.

Ride to cruise port Southampton

Janice_S, Aug 2025

Excellent driver. Friendly helpful and paid close attention to the road. I would recommend this service

Response from Host, Aug 2025

Thank you! We're glad you had a safe and pleasant journey. We look forward to assisting you again on your next visit to London.

Driver from Heathrow ton Southampton

Bobbie_M, Aug 2025

Viator driver, Nadia, was THE BEST. we were unsure making our way through Heathrow and she actually parked the car and came to find us. Top notch! Cannot say enough good things about our experience.

Response from Host, Aug 2025

Thank you for your lovely feedback! We're so pleased Nadia went the extra mile to assist you—it means a lot. We’d love to welcome you again on your next visit to London.

The driver Sabin was on...

Catherine_M, Aug 2025

The driver Sabin was on time, courteous, friendly. Got us to our destination on time. Stress free experience. Would recommend.

Response from Host, Aug 2025

Thank you! We're glad Sabin made your transfer smooth and stress-free. We look forward to assisting you again on your next visit to London.

Angel was an excellent...

Michael_D, Jul 2025

Angel was an excellent driver. Friendly and prompt; he was there early to pick us up and graciously handled our luggage.

Response from Host, Jul 2025

Thank you! We're pleased to hear Angel made your transfer smooth and pleasant. We look forward to assisting you again on your next visit to London.

Seamless cruise port transfer

Vicki_K, Jul 2025

Ica did a seamless job of delivering us and all our bags from London to Southampton. She was at our hotel early in a beautiful Tesla. Ica was also able to answer our questions about sending international packages

Response from Host, Jul 2025

Thank you for your kind words! We're glad Ica made your journey smooth and enjoyable. We’d be happy to assist you again on your next visit to London.

Terrific Transfer

Louanne_C, Jul 2025

Our driver was right on time and very kind. He helped us with our luggage and got us to the port on time. I would definitely trust him again with our travel plans.

Response from Host, Jul 2025

Thank you for your lovely feedback. We're pleased to hear your driver was punctual, kind, and helpful throughout your journey. We truly appreciate your trust and look forward to welcoming you again soon!

London to Southampton

Phillip_D, Jul 2025

Booking and communication with Viator was great. The pick up spot in front of of our hotel was closed do to a parade but the driver walked to us and directed us to the car. But once in the car it was very dirty. We had a 2 1/2 hour drive and our driver was texting and watching videos on his phone he seemed upset when we asked him not to be on his phone while he drove

Driver Saves the Day!

Ruthann_R, Jun 2025

We had an extra rider with us but the trip to Southampton was very enjoyable. Our driver was wonderful, very safe & cheerful! My husband accidentally left his cell phone in the vehicle, panic set in, and she actually called us to let us know she had it & met us back at the port to retrieve it! Saved by our driver!!

Response from Host, Jul 2025

Thank you for sharing this lovely feedback! We're so glad to hear your trip to Southampton was enjoyable and that your driver made such a positive impression. We're especially happy she was able to reunite you with the phone—what a relief! It was our pleasure to assist, and we hope to welcome you again soon.

London to Southampton.

Terry_W, Jun 2025

Driver came on time to pick us up. Very helpful. Vehicle was clean & comfortable. Safe driver. Plenty of space for all our luggage .

Response from Host, Jun 2025

Thank you for your feedback. We're glad to hear the driver was punctual, helpful, and that the vehicle was clean, safe, and spacious. We look forward to welcoming you again.