Schindler's Factory -Guided Tour
Krakow, Poland
- 1 hour 30 minutes (approx.)
- Mobile ticket
- Offered in: English
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Overview
What's Included
- Skip-the-line entrance ticket to the museum
- Tour with a professional guide in your chosen language
- Transportation
Meeting and Pickup
Meeting point
- Lipowa 4, 32-051 Kraków, Poland
Meeting point:is at ul. Lipowa 4 (in front of the entrance to the museum) Look for a guide with the "excursions.city" sign
End point
This activity ends back at the meeting point.Itinerary
1
Fabryka Emalia Oskara Schindlera
1 hour 30 minutes • Admission Ticket Included
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Near public transportation
- Most travelers can participate
- This tour/activity will have a maximum of 25 travelers
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Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos





Reviews
3.7
based on 34 reviews
Hayley_E, Apr 2026
Arrived there 20 minutes before the time slot as thought it may be busy. 25 minutes after our original time slot I tried to contact the tour guide, number went straight to voicemail, after speaking to someone through chat, they told me that the tour guide said they had told me about the change and I had said it was ok. This was untrue. We could not make the time slot that was given, and now I am being told I can not get a refund. I’m so disappointed that this has happened. And that the tour guide has lied about the communication.
Samantha_B, Mar 2026
Really poor we were advised the trip was overbooked so given a new time however on arrival at the museum half an hour before our booked trip we enquired about the entry time with supercracow to be advised it had been cancelled. On live chat was told this was cancelled and offered full refund very disappointed as it cost 95pln to get there and then the same back with no entry to the museum and lost a full days holiday due to you changing the times of our tickets very upsetting and disappointing
Karen_G, Dec 2025
This tour was very good, we choose to use a tour guide & I'm glad we did she is very knowledgeable & it was a very interesting tour, I would really recommend this tour
Emma_S, Sep 2025
It was more about Krakow before and during World war 2 with a small bit of info on factory life but still a good tour
Ellen_M, Jul 2025
Excellent experience the tour was well organised with lots of interesting facts which were well presented by the tour staff. We learned a lot about Krakow and Polands experiences during the war. We were glad we visited and the experience is really worth doi
Kim_H, May 2025
Very informative tour to understand what life was like in Krakow during WW2. Also a little bit was included about Schindler himself. Would recommend this tour
Helen_C, May 2025
The factory has been turned into a museum about the work camps etc and it was very interesting. The guide was awful. Talked extremely fast and hurried us thru, that was disappointing.
Marjorie_F, May 2025
Top level information on Krakow during WWIi. The tour did not only address the factory. But the entire Nazi approach to handling the Polish jews and the role that Schindler played in his business approach and rescuing over a thousand jews.
sigentry, May 2025
The tour was interesting with a lot of history of the Jewish people in Krakow. However, very little reference to Oscar Sch indeed throughout the tour. Its as if they decided to put a museum about Jewish history and just selected the factory. Somewhat disappointing.
Israel_K, May 2025
The tour covers the history of the Jewish community in Krakow and how Oscar Schindler, a member of the Nazi party and intelligence decided one day to become the Mozes of his workers and save their lives. The excellent guide pointed out background details in Schindler's life unknown to the public that differ from the movie
Claudiomar, May 2025
It was so good. To guide gave us a lot of explanation. Gave us time to check carefully everything. I recommend the tour!!!
Stephen_G, May 2025
very disapointed a misleading no tour of the factory as it is an art gallery. all you saw was the administratio block a newspaper cuttings
Patrick_A, May 2025
The guide was insightful and a nice add to the experience; however, having the guide also prevents you from truly immersing yourself in the museum because you end up being on a clock in each area and do not have enough time to read the various descriptions and relevant details of the exhibits. It depends on what type of experience you want as the tour guide is a high premium compared to the 20 zolty standard admission.
The bigger problem from our experience was that our headsets did not work for the entirety of the tour. This was a common issue in our group and the tour guide acknowledged that the head sets were not the best and were likely the problem. When paying such a premium for this experience we thought that having audio issues was a main concern and they need to be corrected for future groups.
Maureen_W, May 2025
Easy entry, beware tour guides taking up space, need to make sure you get access to what you paid to see. Excellent film in comfy cinema sets the scene for all that follows. Note the changing floor surfaces and patterns
Heloise_M, May 2025
I expected the museum to be focused on the factory and the rescue of Jewish employees but not at all. This is focused on the History of Poland and the invasion of the Nazies, which was very interesting.
Our guide was very knowledgeable although not confident in speaking English.
A negative point of the visit is that the museum is very narrow and the group was too large (21 people!) for such small place. The guide was unable to show items to all the group at the same time (we had headset but of poor quality and not reusable). There was almost no seat or space it was claustrophobic at times. Either the museum needs to organise better or the tour should limit the group size because it was not adapted to the space.
Blanca_N, May 2025
It was nice to be able to skip the line as there was a very long cue. The tour started right on time and was very interesting.
We had a hesdset which was very useful to hear the guide. The guide was good and very informative.
The downside was that we were quite a big group and the rooms of the museum are not very good so it felt quite crowded.
If I could, in the future I would visit during the week to avoid the crowds
I recommend it if you want to learn more about the history of Krakow during WW2
Harrison_R, Apr 2025
Fantastic tour! Our guide and the tour was amazing! The tour and our guide was well-organized. The museum is well-curated and very interesting. It lasted exactly 1.5 hours. Our kids (15 and 12) enjoyed it too. Enjoy!
Paul_R, Apr 2025
Fantastic museum experience. We had the guided tour and it’s totally worth it if (like us) you want the Polish war story brought to life without reading pages and pages… the Eagle Pharmacy museum is 5 minute walk away too, so plan that into your trip as well, it’s only £4. The Gestapo museum completes their “memory trail” of the key 3 WWII museums in Krakow….. all great.
C_R, Apr 2025
The tour was excellent. Getting th correct tickest from Viator email was a bit clunky. The museum kept stating I only uncovered confirms after following a few links.
Myron_R, Apr 2025
Guide was knowledgeable and gav great overview of Krakow during WW2. It's does not devote much time or focus on Schindler's factory. So if your focus is all about Schindler the entire museum won't be as interesting. However, it is a great museum.
Caroline_E, Feb 2025
Enjoyed the visit and the guide was very informative. Problem was there was too many people in the museum to be able to look at some parts properly. Also felt a bit rushed
Natalie_B, Jan 2025
This was my favourite part of my tour of Krakow, having a better understanding of the factory and the going ons and how many ppl it saved and the tour guide was fab.
Paul_S, Aug 2025
Unfortunately, the ticket did not work.
But thanks to customer service, we got the money back.
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Ute_I, Jul 2025
Great leadership very lively and dedicated told, not only about Schindler, but also how life changed in Krakow with the beginning of the 2nd century. World War I can only recommend
Ute
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Laurianne_G, Apr 2025
Annulation de la réservation du musée la veille de notre venue !!!
Sois disant un problème informatique !!!
From $45.33
per personup to 24 hours before the experience starts (local time)
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Schindler's Factory -Guided Tour
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