Wieliczka Salt Mine Guided Tour + Ticket & Transfer from Krakow
Recommended by 92% of travelers
Badge of Excellence
Krakow, Poland
- 4 hours (approx.)
- Pickup offered
- Mobile ticket
- Offered in: English
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Overview
Don’t get lost when exploring the underground tunnels of Wieliczka Salt Mine by prebooking a shared guided tour. Navigate the UNESCO World Heritage Site’s underground chapels, lakes, and statues with a guide who shares its rich history. Enjoy included round-trip transfers and convenient hotel pickup from Krakow for a seamless experience.
- Seamless way to get to Wieliczka Salt Mine from Krakow with hotel pickup
- No need to book transport: Round-trip transfers are included
- Save time waiting in ticket lines: Admission is included
- A guide entertains you with commentary as you explore the salt mine
What's Included
- Licensed, English speaking local guide
- Entry fees, insurance and taxes
- Round-trip transportation from and to Krakow by A/C vehicle (NOT included in 'on the spot' option)
- Professional assistance in case of any issue
- Highly qualified, helpful and friendly customer service
- Food and drinks
Meeting and Pickup
You can head directly to your preferred meeting point, or request pickup.
Itinerary
1
Wieliczka Salt Mine
2 hours 30 minutes • Admission Ticket Included
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Near public transportation
- Infant seats available
- No heart problems or other serious medical conditions
- Travelers should have a moderate physical fitness level
- Temperature at the Salt Mine is constant (around 14 degrees), please dress appropriately
- Not recommended for participants with walking disabilities (there are 800 steps on the way, including 380 right at the start)
- Not recommended for participants with claustrophobia
- Travel time is included in the total duration of the tour
- This tour/activity will have a maximum of 35 travelers
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Reviews
4.6
based on 1,021 reviews
Sort by: Most insightful
Awesome experience... the sights and sounds of the salt mine. Our tour guide was fantastic. Pay the extra $3 or so to go up to Tara's Window.
Response from Host, Aug 2026
Thank you very much for sharing your wonderful review. We truly appreciate your kind words about your Wieliczka Salt Mine experience.
We’re delighted to hear that you enjoyed the unique atmosphere, sights, and sounds of the mine, and especially that our guide made such a positive impression. The underground chambers, sculptures, and remarkable history make Wieliczka a truly unforgettable place to explore.
We also appreciate your recommendation regarding the additional viewpoint. It’s always great to hear when guests discover something extra that makes their visit even more special.
Thank you for choosing Hello Cracow and for sharing your experience with future travelers. 💛
Hello Cracow strengths:
🟢 Fantastic and knowledgeable guides
🟢 Unique cultural and historical experiences
🟢 Clear and informative guidance
🟢 Professional tour organization
🟢 Comfortable and reliable transfers
🟢 Helping guests discover the highlights of Wieliczka
#HelloCracow #WieliczkaSaltMine #Wieliczka #SaltMine #KrakowTours #CracowTours #VisitCracow #DiscoverCracow #ExploreKrakow #CustomerFeedback #CustomerServiceExcellence #TravelWithEase #GuidedToursKrakow #PassionateGuides #CulturalHeritage #HistoricalTours #KrakowExperience #VisitKrakow #PolandTravel #UndergroundExperience #DiscoverPoland #WellOrganizedTour #SmoothLogistics #MemorableExperience #HighlyRecommended #TravelWithRespect #KrakowAttractions #MustSeeKrakow #PolandAdventure #ExplorePoland
Great communication from organizers. Wonderful trip that took all of the pressure of having to figure out how to get there and getting the tickets and the ques.
Response from Host, Aug 2026
Thank you very much for sharing your review. We truly appreciate your kind words about your Wieliczka Salt Mine experience.
We’re glad to hear that our communication and organization made the trip easier and took away the stress of arranging transportation, tickets, and queues yourself. Our goal is to handle the practical details so our guests can simply relax and enjoy this unique attraction.
Thank you for choosing Hello Cracow and for sharing your experience with future travelers. We’re happy we could make your visit smooth and hassle-free! 💛
Hello Cracow strengths:
🟢 Excellent communication with guests
🟢 Stress-free transportation to Wieliczka
🟢 Assistance with tickets and entry
🟢 Well-organized tour experience
🟢 Professional and reliable service
🟢 Making travel easier and more comfortable
#HelloCracow #WieliczkaSaltMine #Wieliczka #SaltMine #KrakowTours #CracowTours #VisitCracow #DiscoverCracow #ExploreKrakow #CustomerFeedback #CustomerServiceExcellence #TravelWithEase #GuidedToursKrakow #CulturalHeritage #HistoricalTours #KrakowExperience #VisitKrakow #PolandTravel #UndergroundExperience #WellOrganizedTour #SmoothLogistics #StressFreeTravel #ProfessionalService #ReliableTravel #MemorableExperience #HighlyRecommended #DiscoverPoland #TravelWithRespect #KrakowAttractions #MustSeeKrakow
I discovered that for this particular adventure, the Wieliczka Salt Mine tour can only be taken with a certified tour guide. The price for that is the same for everyone (admission ticket). Currently, the rate sits around 45-50 USD. Doing the math, the balance nof the price you are paying is for the tour operator. This particular operator, "Hello Cracow" is hands down one of the best. I am a travel planner with extensive experience. This company communicates! They are professional, on time, and kind! I highly recommend them!
Response from Host, Aug 2026
Thank you very much for your fantastic review and for sharing your perspective as an experienced travel planner! We truly appreciate your recommendation.
We’re delighted to hear that you found Hello Cracow professional, reliable, and easy to communicate with. Providing clear information, responding quickly, and making sure every guest feels supported are some of our highest priorities.
We’re also happy that your Wieliczka Salt Mine experience went smoothly. This unique attraction deserves proper organization, and our goal is to make the journey from Krakow comfortable and stress-free so guests can focus on enjoying the visit.
Thank you for trusting Hello Cracow and for recognizing the effort our team puts into creating high-quality experiences. We truly appreciate your kind words and hope to welcome you again in Krakow! 💛
Hello Cracow strengths:
🟢 Excellent communication before and during the tour
🟢 Professional and reliable service
🟢 Punctual and well-organized transportation
🟢 Friendly and helpful team members
🟢 Smooth travel experience from Krakow
🟢 Strong focus on guest satisfaction and care
#HelloCracow #WieliczkaSaltMine #Wieliczka #SaltMine #KrakowTours #CracowTours #VisitCracow #DiscoverCracow #ExploreKrakow #CustomerFeedback #CustomerServiceExcellence #TravelWithEase #GuidedToursKrakow #CulturalHeritage #HistoricalTours #KrakowExperience #VisitKrakow #PolandTravel #UndergroundExperience #DiscoverPoland #ProfessionalService #ReliableTravel #WellOrganizedTour #SmoothLogistics #FriendlyService #TravelWithRespect #HighlyRecommended #MemorableExperience #MustSeeKrakow #ExplorePoland
Very informative and educational. Our guide inside the salt mine was patient and made sure we understood. Shout out to Veronica.
Response from Host, Aug 2026
Thank you very much for your wonderful review! We’re delighted to hear that you found your Wieliczka Salt Mine experience informative and educational.
We’re especially happy that Veronica made such a positive impression. Her patience and care in making sure everyone could follow and understand the tour are exactly what we value in our guides. We’ll be very pleased to pass your kind words on to her! 💛
Thank you for choosing Hello Cracow and for sharing your experience with future travelers.
Hello Cracow strengths:
🟢 Knowledgeable and educational guides
🟢 Patient and attentive tour leaders
🟢 Clear explanations adapted to guests
🟢 Professional and caring service
🟢 Well-organized Wieliczka Salt Mine tours
🟢 Focus on a comfortable guest experience
#HelloCracow #WieliczkaSaltMine #Wieliczka #SaltMine #KrakowTours #CracowTours #VisitCracow #DiscoverCracow #ExploreKrakow #CustomerFeedback #CustomerServiceExcellence #EducationalTravel #GuidedToursKrakow #PassionateGuides #CulturalHeritage #HistoricalTours #KrakowExperience #PolandTravel #UndergroundExperience #ProfessionalGuide #KnowledgeableGuides #TravelWithEase #WellOrganizedTour #MemorableExperience #HighlyRecommended #VisitKrakow #DiscoverPoland #TravelWithRespect #LocalExperience #KrakowAttractions
Driver picked us up on time and journey was seamless. The mine itself was fantastic from start to finish. Lots of steps to climb down but still a brilliant experience- what the miners built down there is nothing short of amazing! There’s plenty of toilets and somewhere to eat. It’s not cold - some people had a small jacket on. The elevator ride back to the surface is an experience in itself!! Definitely worth a visit!
Response from Host, Aug 2026
Thank you very much for your fantastic review! We’re delighted to hear that everything went smoothly from the punctual pick-up and seamless journey to the visit itself.
The Wieliczka Salt Mine is truly one of the most remarkable places near Krakow, and we’re glad you enjoyed discovering the incredible underground chambers, passages, and structures created by generations of miners. The descent and the elevator ride back to the surface certainly make the experience even more memorable!
Thank you for recommending the visit and for choosing Hello Cracow. 💛
✅ Punctual and reliable pick-up
✅ Comfortable and seamless transportation
✅ Smooth organization from Krakow to the Salt Mine
✅ Friendly and professional service
✅ Carefully planned sightseeing experience
✅ Reliable support from booking to return
#HelloCracow #WieliczkaSaltMine #SaltMine #Wieliczka #KrakowTours #CracowTours #VisitCracow #DiscoverCracow #ExploreKrakow #CustomerFeedback #CustomerServiceExcellence #TravelWithEase #PunctualAndReliable #ComfortableTransport #WellOrganizedTour #GuidedToursKrakow #KrakowExperience #CulturalHeritage #HistoricalTours #AmazingPlaces #UndergroundExperience #VisitKrakow #ThingsToDoInKrakow #HighlyRecommended #MemorableExperience #PolandTravel
The salt mine was very cool to see. On the tour you will be told about the option to take the stairs out of the mine, however due to the tour you will not have time to do so and so will not be able to. Instead you will have to ride the elevator which is pretty fast at getting you to the top.
Response from Host, Jul 2026
Dear Brady,
Thank you for sharing your experience. We are pleased to hear that you enjoyed seeing the Wieliczka Salt Mine and found the elevator ride back to the surface fast and efficient.
We appreciate your comments regarding the stairs option and the limited time available during an organized tour. This is helpful information for future visitors and will also help us communicate the tour schedule and exit arrangements more clearly.
Thank you for choosing Hello Cracow.
#CustomerFeedback #HelloCracow #Wieliczka #WieliczkaSaltMine #SaltMineTour #KrakowTours #CracowTours #VisitCracow #DiscoverCracow #ExploreKrakow #PolandTravel #GoodExperience #UniqueAttraction #UndergroundAdventure #GuidedTour #ElevatorRide #TourInformation #ClearCommunication #HelpfulTips #VisitorAdvice #GuestExperience #CustomerCare #CustomerServiceExcellence #ProfessionalService #WellOrganizedTour #ComfortableTransfer #TravelWithEase #ContinuousImprovement #KrakowExperience
With a visit. I’ve found it a bit too long but definitely ir is a must in krakow
The guide was excellent
Response from Host, Jul 2026
Thank you for sharing your experience 💙 We’re pleased to hear that you found the visit worthwhile and considered it a must-see while staying in Krakow. It’s also wonderful to know that your guide was excellent.
We appreciate your comment about the duration of the tour, as feedback like this helps future guests know what to expect.
With Hello Cracow, you can always expect:
✅ Knowledgeable and professional guides
✅ Well-organised tours from start to finish
✅ Clear communication and helpful support
✅ Comfortable and reliable arrangements
✅ A meaningful and memorable experience
Thank you for choosing Hello Cracow!
#HelloCracow #MustSeeInKrakow #ExcellentGuide #WellOrganised #MemorableExperience #KrakowTours
Amazing experience to witness this unique place.
The bus arrived at the designated pick-up point in good time. One thing to watch out for however, is that the driver tends only to call out first names of the lead person and certainly in the case of our tour, didn’t check tickets on boarding the bus. (I believe this is a fairly common practice as another tour we did with another operator was similarly run).
On arriving at the final pick-up, we had 2 more people on board the bus than expected. Fortunately the bus had 2 additional seats at the front next to the driver so everyone was accommodated and off we went but it was only when we reached our destination that it transpired the additional 2 people had boarded the wrong bus and thought they were going to another location entirely! Fortunately I understand they managed to purchase tickets on the day and joined us on the tour before being dropped back to their intended location on the return journey but this unfortunate oversight would have been avoided had tickets been checked on boarding the bus.
On arrival at the mine, our group were joined by another similar sized group from another bus for the approx 2 hour guided tour of the mine. The tour required considerable walking, starting with around 300 stairs down to the mine floor, along various tunnels and a further 200+ stairs down to reach lower levels but was not particularly onerous.
The tour was well paced and our excellent guide (Kristophe?) would stop regularly to explain points of interest, while keeping the group together to avoid clashing with other groups.
Fortunately the return to the surface is by lift/elevator!
Response from Host, Jul 2026
Dear Andy,
We are delighted to hear that your Wieliczka Salt Mine tour was a truly stunning experience. It’s wonderful that the tour pacing, detailed explanations from Kristophe, and use of the lift on the return helped make the extensive walking and stairs manageable. We appreciate your feedback regarding ticket checks and bus boarding, and we will use this to improve coordination for future tours.
#CustomerFeedback #WieliczkaSaltMine #HelloCracow #ExploreKrakow #KrakowTours #HistoricalTours #CustomerServiceExcellence #RespectfulTravel #EducationalTravel #GuidedToursKrakow #TravelWithEase #PunctualAndReliable #SmallGroupTours #PassionateGuides #TransparentTravel #SustainableTourism #CulturalHeritage #KrakowHistory #HistoryMatters #KrakowExperience #TravelWithRespect #StunningExperience #WellPacedTour #InformativeGuide #SmoothVisit
It is a lot of walking but worth it, the pace is steady and a lady with a walking stick kept up fine. The sights, statues and engineering are fantastic and well worth the walk.
Response from Host, Jul 2026
Thank you for sharing your experience 💙
We’re glad to hear that the pace and organization of the tour made it accessible for everyone, even those with mobility aids. The sights and engineering of the salt mine truly make the walk worthwhile.
With Hello Cracow, you can always expect:
✅ Knowledgeable and respectful guides
✅ Smooth, well-organised logistics
✅ Comfortable and reliable transport
✅ A memorable and enjoyable visit
#HelloCracow #WieliczkaSaltMine #GuidedToursKrakow #MeaningfulJourney
The tour started at 11:30 am even though we booked 9:00 am tour.
Because of that we missed another tour that we booked for 3:00 pm.
Response from Host, Jul 2026
Dear Philip,
We are very sorry to hear that the start time caused you to miss your next tour. The Wieliczka Salt Mine tours are subject to minor adjustments in schedule due to coordination with the mine and other groups. While we aim to adhere to the booked times, occasionally delays or slight changes occur, which can affect subsequent plans.
We understand how frustrating this must have been and apologize for the inconvenience. Your feedback helps us improve communication about timing for future guests.
Best regards,
Hello Cracow Team
#HelloCracow #CustomerFeedback #WieliczkaSaltMine #GuidedToursKrakow #PickupTiming #RespectfulTravel #TransparentTravel #TrustAndTransparency #ContinuousImprovement #TravelWithRespect
What a great experience, the bus collected us in the city centre, the driver Pawel was very informative, he informed the group what the day and tour would look like, he stayed with us until the tour began. The guide was brilliant, great information was relayed to the group throughout. The saltmines were so impressive, there is a lot of walking and stairs to access.
Thank you so much for an experience to remember.
Response from Host, Jun 2026
Thank you for sharing your experience 💙
We’re delighted to hear that your Wieliczka Salt Mine tour with Hello Cracow was memorable. It’s great to know that Pawel’s guidance, the detailed explanations from the guide, and the overall organisation helped make your visit smooth and enjoyable. The Salt Mine is indeed impressive, and we’re glad you appreciated both the history and the challenge of the stairs and walking involved.
With Hello Cracow, you can always expect:
✅ Knowledgeable and enthusiastic guides
✅ Smooth, well-organised logistics
✅ Comfortable and reliable transport
✅ A memorable and immersive experience
We appreciate your review and hope to welcome you on another tour soon.
#HelloCracow #WieliczkaSaltMine #GuidedToursKrakow #WellOrganised #HistoricalExperience #MemorableTrip #HighlyRecommended
Good experience. Informative and well timed. The tour guide at Wieliczka was knowledgeable. We would recommend that during the drive information is given about points of interest.
We had some specific questions and the communication with the company was excellent.
We would definitely recommend the tour.
Response from Host, Jun 2026
We’re thrilled to hear that your tour was informative, well-timed, and enjoyable 💙 It’s wonderful that our guide’s knowledge and clear communication enhanced your experience, and we appreciate your suggestion about sharing points of interest during the drive. With Hello Cracow, you can always expect:
✅ Convenient hotel pick-up and smooth transport organisation
✅ Well-managed group sizes for a comfortable experience
✅ Clear instructions and support throughout the tour
✅ Professional, English-speaking licensed guides
✅ Safety, flexibility, and constant communication
Thank you again for your recommendation—we hope to welcome you again on another tour soon!
#HelloCracow #SaltMineTour #Wieliczka #CustomerFeedback #WellOrganised #SafeTravel #ClearCommunication #ProfessionalService #KnowledgeableGuides #TravelKrakow #ExploreKrakow #HighlyRecommended #FiveStarService
Excellent trip, well organised timings. The guide gave clear information during the tour and pointed out a lot of the features and history via headphones. Lots of walking through well lit tunnels, slowly enough that there was time to enjoy everything on the way around. The sculptures and large chambers were very impressive.
Response from Host, Jun 2026
We’re delighted to hear that your trip was so well organised and enjoyable 💙 It’s wonderful that the guide’s clear explanations and the pace of the tour allowed you to fully appreciate the tunnels, sculptures, and chambers. With Hello Cracow, you can always expect:
✅ Convenient hotel pick-up and smooth transport organisation
✅ Well-managed group sizes for a comfortable experience
✅ Clear instructions and support throughout the tour
✅ Professional, English-speaking licensed guides
✅ Safety, flexibility, and constant communication
Thank you again for your recommendation—we hope to welcome you again on another tour soon!
#HelloCracow #SaltMineTour #Wieliczka #CustomerFeedback #WellOrganised #SafeTravel #ClearCommunication #ProfessionalService #KnowledgeableGuides #TravelKrakow #ExploreKrakow #HighlyRecommended #FiveStarService
Great tour amazing and unique. Best part was our driver Gregory and the tour guide was exceptional!!
Response from Host, Jun 2026
We’re thrilled to hear that you enjoyed such a unique and memorable tour 💙 It’s wonderful that Gregory and our exceptional guide made the experience so special. With Hello Cracow, you can always expect:
✅ Convenient hotel pick-up and smooth transport organisation
✅ Well-managed group sizes for a comfortable experience
✅ Clear instructions and support throughout the tour
✅ Professional, English-speaking licensed guides
✅ Safety, flexibility, and constant communication
Thank you again for your recommendation—we hope to welcome you again on another tour soon!
#HelloCracow #SaltMineTour #Wieliczka #CustomerFeedback #WellOrganised #SafeTravel #ClearCommunication #ProfessionalService #KnowledgeableGuides #TravelKrakow #ExploreKrakow #HighlyRecommended #FiveStarService
The tour was well organised and punctual. Coach was comfortable.A lot of stairs at the mine. Underground church impressive.
Response from Host, Jun 2026
Dear Stephen, thank you very much for your review. We are glad to hear that the Wieliczka Salt Mine tour was well organised and punctual, with a comfortable coach. It’s wonderful that you found the underground church impressive, and we appreciate your note about the many stairs, which is helpful for future visitors to know.
#CustomerFeedback #WieliczkaSaltMine #SaltMineTour #HelloCracow #ExploreKrakow #KrakowTours #HistoricalTours #CustomerServiceExcellence #RespectfulTravel #EducationalTravel #GuidedToursKrakow #TravelWithEase #PunctualAndReliable #SmallGroupTours #PassionateGuides #TransparentTravel #CulturalHeritage #KrakowHistory #KrakowExperience #TravelWithRespect #DiscoverPoland #MustSeeKrakow
The salt mines were really interesting and worth visiting but very busy. The guide in the mine was very well organised, informative and easy to hear because of the headphones. The price of the tour included a ticket to the museum (underground) but in reality there was no time built into this trip to allow time to visit it. We did not hang around after the end of the tour but still arrived 10 minutes late for the bus departure time. There are two lifts out of the mines the one we were sent to was a 15 minute walk underground and a 10 minute walk back to the carpark. I think if you can do this trip independently ( everybody has to be escorted by a guide) it would give you more freedom and time to learn more about the salt mines
Really good trip, well organised and informative as well as being enjoyable. Lots of walking so be prepared to get your steps done
This was a really great tour. Both the bus guide and the tour guide were very knowledgeable and pleasant. I would recommend this tour.
Response from Host, May 2026
Dear Heather, thank you very much for your kind review. We are delighted to hear that you enjoyed the Wieliczka Salt Mine tour and that both the bus guide and the tour guide were knowledgeable and pleasant. It’s wonderful to know you would recommend this tour to others!
#CustomerFeedback #WieliczkaSaltMine #SaltMineTour #HelloCracow #VisitCracow #DiscoverCracow #SuperCracow #CracowTours #ExploreKrakow #KrakowTours #HistoricalTours #CustomerServiceExcellence #RespectfulTravel #EducationalTravel #GuidedToursKrakow #TravelWithEase #PunctualAndReliable #SmallGroupTours #PassionateGuides #TransparentTravel #CulturalHeritage #KrakowHistory #KrakowExperience #TravelWithRespect #DiscoverPoland #MustSeeKrakow
Take a bottle of water with you and wear the comfiest shoes you have. Take advantage of the breaks for the toilet, and be prepared to walk 1km after the tour to the lifts back up.
We had the best time on this tour, tour guide was absolutely fantastic, kept it so interesting and full of laughter too so we didnt get bored.
Transfers to and from salt mine were smooth and easy so we didnt have to worry about a thing.
Response from Host, May 2026
Dear Sarah, thank you very much for your detailed and thoughtful review. We are delighted to hear that you had the best time on the Wieliczka Salt Mine tour and that your guide kept the visit interesting, informative, and full of laughter. Your practical tips about bringing water, wearing comfortable shoes, and taking advantage of breaks are very helpful for future guests. We’re also glad the transfers were smooth and worry-free, making the whole experience easy and enjoyable.
#CustomerFeedback #WieliczkaSaltMine #SaltMineTour #HelloCracow #VisitCracow #DiscoverCracow #SuperCracow #CracowTours #ExploreKrakow #KrakowTours #HistoricalTours #CustomerServiceExcellence #RespectfulTravel #EducationalTravel #GuidedToursKrakow #TravelWithEase #PunctualAndReliable #SmallGroupTours #PassionateGuides #TransparentTravel #CulturalHeritage #KrakowHistory #KrakowExperience #TravelWithRespect #DiscoverPoland #MustSeeKrakow
The driver and guide were both informative and fun. The pre-tour protocols were excellent. Loved the Salt Mines, beautiful place.
Response from Host, May 2026
Dear Samantha, thank you very much for your lovely review. We are delighted to hear that both the driver and guide were informative and fun, and that our pre-tour communication and organisation made everything clear before the trip. The Wieliczka Salt Mine is truly a beautiful and unique place, and we are glad you enjoyed the experience.
#CustomerFeedback #WieliczkaSaltMine #SaltMineTour #HelloCracow #VisitCracow #DiscoverCracow #SuperCracow #CracowTours #ExploreKrakow #KrakowTours #HistoricalTours #CustomerServiceExcellence #RespectfulTravel #EducationalTravel #GuidedToursKrakow #TravelWithEase #PunctualAndReliable #SmallGroupTours #PassionateGuides #TransparentTravel #CulturalHeritage #KrakowHistory #KrakowExperience #TravelWithRespect #DiscoverPoland #MustSeeKrakow
Wonderful experience. Very humid inside the mine. Lots of stairs and alot of walking, but do not miss the experience if you have time.
Response from Host, May 2026
Dear Cynthia, thank you very much for sharing your review. We are delighted to hear that your visit to the Wieliczka Salt Mine was a wonderful experience. We also appreciate your helpful note for future guests about the humidity, stairs, and walking involved, as it is important to be well prepared while still not missing this unique and beautiful place.
#CustomerFeedback #WieliczkaSaltMine #SaltMineTour #HelloCracow #VisitCracow #DiscoverCracow #SuperCracow #CracowTours #ExploreKrakow #KrakowTours #HistoricalTours #CustomerServiceExcellence #RespectfulTravel #EducationalTravel #GuidedToursKrakow #TravelWithEase #PunctualAndReliable #SmallGroupTours #PassionateGuides #TransparentTravel #CulturalHeritage #KrakowHistory #KrakowExperience #TravelWithRespect #DiscoverPoland #MustSeeKrakow
Well organised. Very impressive mines and stunning church within the mine - well worth seeing. Knowledgeable guide
Response from Host, May 2026
Thank you for sharing your review 💙
We’re delighted to hear that your visit to the Wieliczka Salt Mine was impressive and that the church within the mine stood out. It’s wonderful that the tour was well-organised and that the guide’s knowledge enhanced your experience.
With Hello Cracow, you can always expect:
✅ Knowledgeable and respectful guides
✅ Smooth, well-organised logistics
✅ Comfortable and reliable transport
✅ A memorable and enriching experience
We appreciate your feedback and hope to welcome you on another tour soon.
#HelloCracow #WieliczkaSaltMine #GuidedToursKrakow #HistoricalExperience #WellOrganised #MemorableJourney #HighlyRecommended
Good trip the mines are amazing and wonderful to see, the guide was very knowledgable. Only criticism was when the tour had finished there are no directions to the car park and it is not obvious where to go.
Response from Host, May 2026
Thank you so much for your review! 💙 We’re delighted to hear that you enjoyed the mines and found the guide knowledgeable. We appreciate your feedback about the exit directions—it’s very helpful, and we’ll work to make the way back to the car park clearer for future guests.
With Hello Cracow, you can always expect:
✅ Knowledgeable and professional guides
✅ Well-organised and memorable tours
✅ Continuous improvements to enhance guest experience
Thank you again for your feedback—we hope to welcome you again on another tour soon!
#HelloCracow #SaltMineTour #CustomerFeedback #WellOrganised #ProfessionalGuides #TravelKrakow #ExploreKrakow #HighlyRecommended #FiveStarService
The Salt Mine tour itself is fantastic. Getting to right bus to get their a tad confusing. There were two busses with same number, one going to auschwitz and one to the salt mine. No signage etc for which was which.
Response from Host, May 2026
Thank you so much for your feedback! 💙 We’re thrilled to hear that you enjoyed the Salt Mine tour itself. We appreciate your note about the bus confusion and lack of signage—it’s very helpful, and we’ll work to improve clarity for future guests.
With Hello Cracow, you can always expect:
✅ Well-organised and memorable tours
✅ Knowledgeable and friendly guides
✅ Continuous improvements for smoother logistics
Thank you again for your feedback—we hope to welcome you again on another tour soon!
#HelloCracow #SaltMineTour #CustomerFeedback #WellOrganised #ProfessionalGuides #TravelKrakow #ExploreKrakow #HighlyRecommended #FiveStarService
Went to the Wieliczka salt mine at the last minute dur to our Auschwitz tour being cancelled. We were not disappointed. Booking was a breeze, communication with the tour company was also good. Our driver Michal was a great guy, spoke fluent English and picked us up at the pick up location agreed. All in all highly recommend using this company
Response from Host, May 2026
Thank you so much for your fantastic review! 💙 We’re thrilled to hear that your last-minute trip to the Wieliczka Salt Mine went smoothly, from easy booking to clear communication. It’s great that Michal made the journey enjoyable and punctual.
With Hello Cracow, you can always expect:
✅ Clear and responsive communication
✅ Friendly and professional drivers
✅ Well-organised and memorable tours
Thank you again for your feedback—we look forward to welcoming you again on another tour soon!
#HelloCracow #SaltMineTour #CustomerFeedback #WellOrganised #ClearCommunication #ProfessionalGuides #TravelKrakow #ExploreKrakow #HighlyRecommended #FiveStarService
Bus pickup location was very busy with other tours also meeting there but the driver managed to get everyone together, bus trip there wasn’t too long but time could have been used to inform us of other trips or what we might expect at the mine, we had a short wait before our group were given radio receivers so that we would be able to hear the tour guide during our tour, there was another short wait while the group in front descended the stairs into the mine. The mine tour was good with 2 or 3 rest stops at places of interest. The exit was long winded but it gave people time to spend in the gift shops or the restaurant, but then we had to queue I assume so that we left the mine in the same group order that we descended, the ascent is by lift but it was about a 20 minute walk to the lift through a long passage way, then when we ascended we were in a totally different area with no obvious signage to get back to where the bus had dropped us off Dover had to wait a few minutes till the mine guides appeared and showed us the way back.
Response from Host, May 2026
Thank you for your detailed feedback! 💙 We’re glad to hear that the bus pickup was managed well despite the busy location, and that you enjoyed the mine tour. We also appreciate your insights on how we could improve the experience.
We will certainly consider providing more information during the bus ride to better inform guests about upcoming stops and what to expect. We also understand how the long walk to the lift and the final ascent could be confusing, and we will look into better signage and more efficient directions for future tours.
With Hello Cracow, you can always expect:
✅ Well-organised tours with clear communication
✅ Knowledgeable guides to enhance your experience
✅ Comfortable transport and smooth logistics
Thank you again for your helpful feedback—we look forward to welcoming you again on another tour soon!
#HelloCracow #CustomerFeedback #SaltMineTour #WellOrganised #ClearCommunication
A very unique experience in a place like no other. Lots of walking but fortunately it’s all downhill (you take a miner’s cage elevator back up). I loved the salt statues in the huge underground chapel that glowed when the light shined on them.
Response from Host, May 2026
Thank you so much for your wonderful review! 💙 We’re thrilled to hear that you had a unique experience at the salt mines, and that the salt statues in the underground chapel left a lasting impression.
We’re glad you found the walking manageable, and it’s great that the miner’s cage elevator made the return easy.
With Hello Cracow, you can always expect:
✅ A unique and memorable experience
✅ Comfortable transport and well-organised tours
✅ Knowledgeable guides to enhance your visit
Thank you again for your feedback—we look forward to welcoming you again on another tour soon!
#HelloCracow #SaltMineTour #CustomerFeedback #UniqueExperience #ExploreKrakow #FiveStarService
It was a lesson in Art , but to think the art is older than the country that I am from is amazing. Plenty of steps, and walking , so be prepared. Definitely worth a visit for the experience.
Response from Host, May 2026
Thank you for your thoughtful review! 💙 We’re so glad to hear that you found the art experience fascinating, especially considering its rich history.
We completely agree—visiting such a historic site is truly a remarkable experience, even if it involves a bit of walking and many steps!
With Hello Cracow, you can always expect:
✅ A meaningful and enriching experience
✅ Clear guidance and support throughout the tour
✅ Comfortable and reliable transport
Thank you again for your feedback—we hope to welcome you again on another tour soon!
#HelloCracow #CustomerFeedback #TravelKrakow #ExploreKrakow #HighlyRecommended #FiveStarService #ArtTour
Very good experience. The pick up was on time. Didn’t have to queue for long at Salt Mines. Very good tour guide.
Response from Host, May 2026
Thank you so much for your positive review! 💙 We’re thrilled to hear that your experience was smooth, with timely pick-up and minimal waiting at the Salt Mines.
It’s great to know that the tour guide made the experience even more enjoyable.
With Hello Cracow, you can always expect:
✅ Timely pick-up and smooth logistics
✅ Knowledgeable and friendly guides
✅ A well-organised and memorable experience
Thank you again for your feedback—we look forward to welcoming you again on another tour soon!
#HelloCracow #SaltMineTour #CustomerFeedback #WellOrganised #TimelyService #ProfessionalGuides #TravelKrakow #ExploreKrakow #HighlyRecommended #FiveStarService
This tour worked smoothly, communication was excellent and the tour of the mine was very interesting and well run.
Response from Host, Apr 2026
Thank you so much for your wonderful review 💙 We’re so glad to hear that everything ran smoothly and that the communication was clear and helpful. It’s great to know that you found the tour of the Wieliczka Salt Mine both interesting and well-organised.
With Hello Cracow, you can always expect:
✅ Clear communication and seamless service
✅ Knowledgeable and professional licensed guides
✅ Well-organised tours that run smoothly
✅ A memorable and educational experience
Thank you again for sharing your feedback, and we hope to welcome you on another tour soon!
#HelloCracow #WieliczkaSaltMine #CustomerFeedback #WellOrganised #PunctualAndReliable #GuidedToursKrakow #EducationalTravel #MeaningfulJourney #HighlyRecommended #FiveStarService #TravelWithRespect
From $53.20
per personup to 24 hours before the experience starts (local time)
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Wieliczka Salt Mine Guided Tour + Ticket & Transfer from Krakow
1,021
4 hours
Free Cancellation
From
$53.20
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