Florence: Uffizi Gallery Timed Ticket with Audio Guide App

Florence, Italy

High interest

Booked 3 times today.

5 hours (approx.)
Offered in: English

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Overview

Skip the lines with a priority entry ticket to Florence's Uffizi Gallery. Home to masterpieces by Da Vinci, Botticelli, Caravaggio, and Giotto, knowing where to begin and what to priortize is daunting. Beat this overwhelm with an included audio guide, ready to download as an app on your smartphone. Then, set your own pace as you explore the gallery's masterworks and gain deeper insight into their creation and cultural significance.

Beat ticket anxiety with prebooked entry
Collect your ticket away from the crowded main entrance
Don't worry about language barriers, with an audio guide available in multiple languages
Enjoy exclusive audio content curated by art historians

What's Included

Multilingual Audio Guide
Entry ticket for the Uffizi Gallery
Exclusive content created by our Art Historians
BONUS Tasting of Tuscan delicacies like extra-virgin olive oil, truffle specialties, and baked goods

Live Guide
Headphones

Meeting and Pickup

Departure Point

Le Gallerie Degli Uffizi, Piazzale Degli Uffizi 6, 50122, Florence Italy

Ticket Redemption Point

Piazzale degli Uffizi, 50122 Firenze FI, Italy

What To Expect

Le Gallerie Degli Uffizi

Admission Ticket Free

Additional Info

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Service animals allowed
Near public transportation
Transportation is wheelchair accessible
Surfaces are wheelchair accessible

Most travelers can participate
You will receive the instructions to download the mobile audio guide application on your voucher. We recommend installing it before your visit using a Wi-Fi connection.
Tickets are personal and non-refundable. Customers are kindly requested to provide the first and last names of all participants.
Each traveler must present a valid passport or ID document that matches the name provided at the time of booking for successful entry to the Uffizi Gallery
Uffizi Gallery entry ticket price. Adult (18+): € 29.00 Reduced (18-25 EU): € 2.00 Free (0-17): € 0.00
Instructions on how to reach the tasting location will be sent via email or WhatsApp

Supplied by

Cancellation Policy

This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

Traveler Photos

Gallery picture 1 (from a traveler's review)

Gallery picture 2 (from a traveler's review)

Gallery picture 3 (from a traveler's review)

Gallery picture 4 (from a traveler's review)

Reviews

3.4

based on 18 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Won’t book with them again

johannemccloy13, Apr 2026

Was a bit of a muck around. Didn’t get code to download audio had to ask for it. No communication on where our sweet treats and oil tasting was. Again had to ask and found out was long way away from the event at central markets. Would t book thru them again

Response from Host, Apr 2026

Dear Guest, We're sorry the tour didn't meet your expectations. However, we'd like to point out that we sent you all the necessary information via email or WhatsApp a day in advance. Furthermore, our on-site staff was available for any requests; you could have simply asked. Regarding the tasting, it doesn't expire and can be enjoyed at any time. Other tourists who participated in the same tour said they were satisfied with the experience, and we regret that it wasn't the same for you. Thank you for your feedback. Best regards, ACCORD Team

No internet

Beatriz_G, Feb 2026

Internet at the museum is not good. The agent could not assist with connection to audio tour. We had to purchase radios from museum for their own tour. Do not use this site, there are tour companies on site that will assist for a tour.

Response from Host, Feb 2026

Dear Guest, Thank you for sharing your impressions of your experience, but we'd like to clarify that the day before your visit, you were sent a note specifically explaining that you should download the audio guide in a location with a good internet connection, as there is no good internet access at the Uffizi. You probably didn't contact our on-site staff, who wear fluorescent yellow jackets with ACCORD written on them. They could have assisted you, or you could have contacted us by phone or email; we could have helped. We apologize for the misunderstanding and hope to welcome you back for a visit you enjoy. Best regards, ACCORD Team

Bad experience and misleading marketing

Agathi_G, Dec 2025

We paid almost double than the regular price for having a ticket ‘skip the line’ Finally it was not priority because we had to wait at a huge queue like hundreds other people. Moreover we could not download the ticket … on the contrary we had to find a representative somewhere around thousand people in order to get our tickets. We didn’t use the audio guide due to the huge delay and because we could not download it Bad service and misleading marketing

Response from Host, Jan 2026

Dear Agathi, we are sorry to read that your experience did not fully meet your expectations, and we thank you for sharing your feedback, which gives us the opportunity to clarify a few important points. Regarding the queues, we would like to clarify that all visitors, including those holding skip-the-line or timed-entry tickets, are required to undergo mandatory security checks. These checks are requested and managed exclusively by the museum and, especially during peak periods, may take longer than expected. The “skip-the-line” service allows guests to avoid the ticket purchase line, but unfortunately it cannot bypass the museum’s security procedures. Our services include on-site ticket collection by our staff, so that guests can proceed directly to the security checks required by the museum. As for the audio guide, our app is designed to be downloaded in advance using a stable Wi-Fi connection, in order to avoid any loading or connectivity issues once on site. We regret that some aspects of the service did not reflect your expectations, and we would be pleased to welcome you again in the future, with the hope of offering you a smoother experience more in line with your expectations. Kind regards, ACCORD Team

CRAZY Crowded

Robert_B, Oct 2025

Directions to find guide/tickets was accurate and easy to follow. Crowds were LARGE and unexpected for the third week of October. Made Museum experience rather hectic.

Response from Host, Oct 2025

Dear Robert, thank you so much for your kind feedback! We’re glad to hear that the directions to meet our staff were clear and easy to follow. We completely understand that the crowds can make the visit feel a bit hectic, Florence’s beauty tends to attract many visitors, even in the quieter months. We truly hope that, despite the busy atmosphere, you were still able to enjoy the magic of the museum and the city’s unique charm. Warm regards, ACCORD Team

Very interesting...

hiara_m, Oct 2025

Very interesting experience It was very smooth and easy to retrieve the tickets they also accommodated my group when we arrived late

Response from Host, Oct 2025

Dear Guest, thank you so much for your lovely review! We’re delighted to hear that you found the experience interesting and that everything went smoothly with your ticket collection. We always do our best to assist our guests, so we’re especially glad that our team was able to accommodate your group even when you arrived a bit late. Your kind words mean a lot to us, and we hope to welcome you again soon for another great experience in Florence! Warm regards, ACCORD Team

Skip the line is the only way

julie_d, Sep 2025

Highly recommend. Instructions were clear. Make sure you read the email sent the day before so you’re not confused about the meeting point. We only waited about 5 mins to get inside as the line moves quick for the designated timed entrance.

Response from Host, Sep 2025

Dear Julie, thank you very much for your kind recommendation and for taking the time to share your experience. We’re delighted to hear that the instructions were clear and helpful, and that the entry process went smoothly with minimal waiting time. We always strive to provide all necessary information in advance, including the important details in the pre-tour email, so our guests can enjoy a hassle-free experience from the very start. Your feedback about the timely entrance and efficient line management is greatly appreciated, as it helps future guests know what to expect. We truly hope to welcome you back soon for another memorable visit and to share more of what makes our tours special here in Florence. Best regards, Accord Team

Buy your tickets at the actual ticket counter. That is the ONLY line you skip.

Tanya_G, Sep 2025

Do not think you are skipping a line. You have to hunt down the person to check in. Then you go to the same long line to get in. GONTK THE TICKET OFFICE AND SAVE A LOT. THIS IS NOT SKIPPING ANYTHING BUT BUYING YOUR TICKET TO GET IN.

Response from Host, Sep 2025

Dear Tanya, thank you for sharing your feedback. We would like to clarify how the skip the line service works and what is included with your booking. As indicated in the product description, this option refers only to skipping the queue at the ticket office. In practical terms, it means that your ticket is already secured and you do not need to wait in line to purchase it on site. After collecting it at the meeting point, you can go directly to the entrance. It is important to highlight that all visitors, regardless of the ticket type, must undergo the mandatory security checks managed directly by the venue. These controls are in place to ensure the safety of everyone and cannot be avoided by any ticket, including skip-the-line ones. For this reason, some waiting at the security checkpoint is always necessary. Beyond simply providing the ticket, our service is designed to make your experience smoother and more enjoyable. At the meeting point, our staff is there to welcome you, verify your booking, and assist you through the first steps of your visit. In addition, depending on the package selected, the experience may include an audio guide, which offers valuable insights, explanations, and historical context, enriching your visit and allowing you to explore at your own pace. We hope this explanation clarifies the distinction between the line at the ticket office, which your ticket allowed you to skip, and the unavoidable security checks, which are required for every visitor. We also hope it highlights the added value of the services included, which are meant to ensure that your visit is not only faster but also more comfortable and informative. Thank you again for your review and for choosing us, we remain at your disposal for any further assistance. Kind regards, ACCORD Team

Not Sure About The Value Here

Rebecca_Z, Sep 2025

The instructions for the voucher/ticketing process were wrong. We were directed to the n.3 window to redeem our voucher, but were sent back to find the Accord representative. The Accord staff seemed overwhelmed, but they did get our tickets and we got into the museum. The audio guide got mixed reviews from our group of 4.

Response from Host, Sep 2025

Dear Rebecca, thank you very much for your feedback. We're sorry to hear there was some confusion during the ticket collection process. We would like to kindly clarify that the instructions provided do indicate that tickets are to be collected directly from our staff at the designated meeting point, in front of door no. 3. We understand that the situation may have felt a bit hectic, and we truly appreciate your patience. Our team did their best to assist you, and we’re glad you were able to enter the museum without further issues. As for the audio guide, we're sorry to hear that it received mixed feedback from your group. We’d just like to gently highlight that the content is thoughtfully created by our team of expert art historians, who regularly review and update the material to ensure it remains accurate, informative, and enjoyable. That said, we truly value your impressions and will take them into account as we continue working to improve the experience for all our guests. Thank you again for taking the time to share your thoughts, your feedback is important to us. Kindest regards, ACCORD Team

Must-see museum

JeanPaul_C, Jan 2026

Top museum, top visit, top audio otherwise knows how to manage comings and goings, but the priority access called Skip the Line, it is a vast smokehouse. And my wife says it. And I agree with her.

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Response from Host, Jan 2026

Cher Jean Paul, nous vous remercions d’avoir partagé votre retour et d’avoir apprécié la qualité de nos services. Nous sommes ravis d’apprendre que la visite, le musée et l’audioguide vous ont plu. Nous sommes sincèrement désolés pour l’attente rencontrée à l’entrée. Comme indiqué sur la page du produit, tous les visiteurs doivent se soumettre aux contrôles de sécurité, lesquels sont gérés exclusivement par le musée. En période de forte affluence, ces contrôles peuvent malheureusement prendre plus de temps que prévu, quel que soit le type de billet. Nous tenons toutefois à souligner que, grâce au service d’accès prioritaire, vous avez pu éviter la file d’attente à la billetterie et accéder directement au musée. Votre commentaire est très important pour nous et nous aide à communiquer de manière toujours plus claire et transparente les détails du service. Merci encore pour votre avis et nous espérons avoir le plaisir de vous accueillir de nouveau à l’avenir. Cordialement, ACCORD Team

Mixed

AnneMarie_C, Sep 2025

Retrieving the tickets was complicated, the people on site seemed lost to give them away. We were kept waiting without saying why when many others were being served.

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Response from Host, Sep 2025

Dear Anne, thank you for taking the time to share your feedback. We are sorry if the ticket collection felt inconvenient. Please note that our staff hand out tickets individually to ensure accuracy, and at certain time slots a short wait can occur when there are more guests present. We truly appreciate your understanding, and we hope that despite this moment you enjoyed your overall experience in Florence. Kind regards, ACCORD Team