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What are people saying about Cancun
Jamison_V, Apr 2026
Exceptional service 10/10
This was my first time using STP Caribe and we had an exceptional service. What stood out the most was their great communication and responsiveness leading up to our arrival. Their directions were clear and made our arrival such a breeze. We will definitely be using them again. Highly recommend booking with STP Caribe for your next trip!
John_F, Apr 2026
Great experience
We landed 40 minutes early. They were there waiting I assume they were tracking the fight. We received a tax immediately when I turned my phone on from the Driver letting us know that he was there waiting. He took a picture so I know exactly who I was looking for.
Service was exceptional
Cold water waiting for us also in the bus very professional would highly recommend it
Hana_H, Apr 2026
Great service
We had a great experience with this transport company. The car/van was clean and the driver was very polite. It was a smooth drive from the airport to Mayakoba and back a few days later. The pick up driver was about 20 minutes late but I communicated with the company and it wasn’t a problem at all. We still had plenty time at the airport.
Tamela_H, Apr 2026
Great Experience!
Our experience was amazing! Waiting for us when we got our bags from baggage claim (even though the baggage claim process was a little long) and was on time for our pick up from the resort. Drivers were very polite and courteous! Will definitely use this company again.
Jordan_R, Apr 2026
Making travel a snap
Easy to find thanks to the very accurate instructions provided with the confirmation. The line to meet with the greeter was also very short so we didn’t wait long to get checked in and to our shuttle. Finally, driver was friendly and got us to our hotel safely.
Dawna_T, Apr 2026
Excellent highly recommend!
Carlos met us at the airport. It was extremely easy. We had excellent communication from the start with the company. Ronaldo was our driver, extremely friendly knowledgeable five star service! I highly recommend this company due to professionalism, cleanliness, and service. I would absolutely book with them again!
Norman_S, Mar 2026
Worthwhile!
Our driver was great! He was very communicative as soon as our plane landed. The only thing it was hard was getting Wifi in the airport but that wasn’t the driver’s fault. He was waiting for us as soon as we got out of the airport. He provided us great transportation. I Highly recommended.
Charice_H, Mar 2026
I’ve booked this...
I’ve booked this transportation twice now and both times were amazing! They will be right there waiting for you as soon as you walk out of the terminal! Also for my friends birthday they put on the tablet happy birthday for her then put balloons all over inside or the SUV! Definitely book this transfer you won’t be disappointed
Todd_M, Mar 2026
Great service, 5⭐️
The service was excellent. Due to a blizzard our travel plans charged at least three times and the company rolled with each change. They were waiting for us at the airport and we even landed about 30 minutes early.
Our return trip was just as good. The driver was on time even with our 4:30am departure from the resort.
Shani_S, Mar 2026
Good communication-Safe Drive
Overall, good service! I booked this transport a week before I traveled. The communication was very good, they let me know ahead of time that if I needed pickup from different terminals, to let them know as it would be an additional fee. I was able to easily message them on whatsapp once I was ready for pickup. Straight drive to the hotel was very convenient, gracias!
Thomas_S, Feb 2026
Awesome!
Folks, we had to book a ride due to a flight issue we had and were late getting to Cancun. I was able to book a ride the day we were going and we were way more than pleased! Luis hit us up on WhatsApp with in an hour and made sure we had absolutely no issues. Our driver was at the airport waiting for us and nice as can be. Would 100% recommend them to anyone!
John_P, Jan 2026
They were on time,...
They were on time, friendly and even offered us water on the ride over. Our family member’s flight was delayed and we were even able to have them send a separate driver later that evening (extra charge but much cheaper than what we paid originally). They were a genuine pleasure to deal with and I would highly recommend them!
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