Top Cancun Transportation - page 23
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What are people saying about Cancun
Joanna_R, Jul 2026
Great service!
Or driver, Jose, was incredibly kind and prompt with pickup. The communication with the company ahead of time was speedy and respectful. I had inquired about our reservation prior to booking, was told something was accurate and then purchased the reservation - when they contacted me to verify pickup/dropoff details, they informed me I booked the wrong location. I told them that I’d messaged with someone and they told me I was correct and the company waived the charge that I was supposed to have due to the miscommunication. Very appreciative of their kindness!
Christy_B, Jul 2026
Great and Secure Service
Great communication before both retrievals - no guessing involved. Drivers arrived on time with a smile:) Loaded our suitcases and provided ice-cold waters. Van very clean and in good shape. Drivers were safe and got us to destination and back to airport within agreed upon time-frame. Definitely would use this service again.
Lucas_G, Jun 2026
Highly Recommend—-Great Value
Transfer from Cancun Airport to Tulum was smooth and convenient. A company representative was waiting exactly where he said he would be with a sign bearing my name. The driver was safe and professional. I had originally booked a transfer that was more expensive than it needed to be and the tour company corrected my mistake. Their honesty was much appreciated. I also recommended this transfer service to family and they had a good experience, too. This transfer service is an excellent value.
Alexis_J, Jun 2026
Book With them!!!
Customer service is amazing! They responded quickly to every question i had. They werw even able to adjust with unexpected changes in my flight. They arrived on time at the location we discussed and were easy to locate. The information provided at booking was accurate and very helpful. They even provided photos
to make even easier. The driver was friendly and professional!!
Tyrell_D, Jun 2026
Ride in style
Loved everything about this experience from pick up to drop off
The pick up:
First they greet you at the airport roll your bags to your car offer cool, hand towels as your walking into the vehicle they have also to refreshments. The ride was very smooth, and you can hook up to the ox if necessary.
The drop off:
They arrived to the resort 20 minutes early with the same experience of the cool towel and refreshments. I would absolutely book this again.
Marc_C, May 2026
Faultless!!!
The experience was faultless, we saw a gentleman holding a tablet with my name as soon as I was outside the airport, he took us to our driver who was very polite and helpful, as we left he offered myself and my wife a nice cold beer which was very nice in the heat, the experience from the airport to our hotel was brilliant and so relaxed, I would strongly recommend the company to anyone as it started our holiday off brilliantly!!!!
Nichole_S, May 2026
Great shuttle service in Cancun
This company was great they texted me to communicate everything we needed to know. When we arrived we found our Happy Shuttle rep outside of the terminal just as they described. We had a short ten minute wait and our van arrived and took us to our resort. They were on time for our pickup going back to airport and both rides we were the only passengers so there were no other stops to be made. The drivers were friendly and I will use them again when we return to Cancun.
Alan_H, May 2026
Reccommend
Dispite us being delayed by technical issues at the luggage pick up and then getting the full case search by customs security when we exited the airport Juan Daniel was there in the hat waiting for us. Quick walk to the car, where we freshened up with some cleansers and much needed ice cold face towels we were soon on our way in the extremely nice Large SUV. The journey was smooth Juan was friendly and very polite it only took an hour to our hotel with traffic and a couple of coronas helped that time go by as well.
Definitely recommend this company and Juan Daniel.
Joel_H, May 2026
Transportation from Airport to Resort
Most importantly, communication was excellent, our driver was patient as our bags were delayed from the plane and then we were seached.. sigh he waited and was communicating with us patiently. We met him our names were on the tablet and he was exaxtly where he said he would be. We were concerned about the vehicle being too small for 4 people with golf bags however it fit alll our bags and clubs. Our vehicle was clean and vehicle was newer model with cold AC and beer was cold wirh refreshing towel.
Thomas_S, Feb 2026
Awesome!
Folks, we had to book a ride due to a flight issue we had and were late getting to Cancun. I was able to book a ride the day we were going and we were way more than pleased! Luis hit us up on WhatsApp with in an hour and made sure we had absolutely no issues. Our driver was at the airport waiting for us and nice as can be. Would 100% recommend them to anyone!
John_P, Jan 2026
They were on time,...
They were on time, friendly and even offered us water on the ride over. Our family member’s flight was delayed and we were even able to have them send a separate driver later that evening (extra charge but much cheaper than what we paid originally). They were a genuine pleasure to deal with and I would highly recommend them!
Kevin_W, Dec 2025
It’s pretty chaotic at...
It’s pretty chaotic at the airport and hard to find the guy with your sign. Cell service is spotty and internet was not working so it’s impossible to communicate with the service provider. After about 20-30 minutes we finally saw/found our guy with the sign. He then contacts the driver to come in for pick up and off you go.
Suggestion to operator: list the phone number of the sign guy so we can let him know we are outside waiting and where we are.
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