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What are people saying about Tulum
Edward_S, May 2026
Destination Change Handled Perfectly.
Never knew the Mayan culture and is descendants were alive and well until this trip. Leire made a wonderful transition from a cancelled Chichén Itzá to Ek Bala. She kept a rainy day from becoming a washout and really educated us on Myan architecture and practices. Lunch was perfect!
SAMANTHA_F, May 2026
Great Excursion
10/10 recommend this excursion, our guide Freddy was amazing, learned lots, got some free time at each site, ruins were awesome, and still in great shape, the cenotes were gorgeous, the food was really good, we enjoyed as a family very much, very informative on all the ruins, the guide spoke in English and Spanish for everyone so we were all included, I would definitely recommend this excursion, and if opportunity to go back to Mexico presented its self i would do this again, i love the history of the place i learn something new every time i visit
Estela_M, Apr 2026
Sian ka'an, a huge gem ...
It was a great, unforgetable experience. Niko , our guide, gave a lot descriptions and explanations while sailing us around the biosphere . We could see the manatíes, lots of different species of birds, the mangroves We even reached the sea ..
Together with the captain of the boat they made a great team. The final stop at the cenote for some swim and for lunch was great, too..
Maria_M, Apr 2026
Awesome experience. Worth every penny
The whole trip was nice. The guide gives you a lot of info about the Maya culture. I bought a maya horoscope since it was beautiful but don't buy anything else at the first store you stop by because you will find everything at a fraction of the cost at the Chichen site. Our guide and driver, Saul and Henry, were very nice, patient, and helpful.
Kyle_P, Apr 2026
Awesome tour guide, short trip overall
Overall, an awesome trip! Carlos Moo was a wonderful tour guide - very knowledgeable, easy to understand, has clearly been doing this a long time. The bus was clean and the whole operation was pretty smooth. Ekinox Tours did a great job!
Your enjoyment will depend on what you are looking for in a tour. The whole thing felt a bit rushed (especially Tulum) but it had to, in order to fit within 7-8 hours. It’s the price you pay for a half day tour. If you want a more comprehensive tour, go for the 10-12 hour tours. They’re that long for a reason
Also, your pickup time depends on your location. We got a WhatsApp text less than 24 hours in advance with our time. Would have been nice to know that info sooner, but that’s our only real complaint. Very enjoyable overall!
Kelly_C, Apr 2026
Pablo is the best!
Pablo was an excellent guide. He was so friendly and knowledgeable about the area. He was an absolute delight and made the day even better! We enjoyed all of the different activities very much. The Nohoch cenote and Mayan lunch were exceptionally wonderful. Highly recommend!
ROSALYN_O, Apr 2026
Amazing Experience
This was a loooong day event, BUT totally worth it!!! Exceptional value for money. We travelled with Eduardo (Lalo on Tena bus 49), Victor and Oscar! They were a power team! Exceptional service provided and a wealth of knowledge shared. The highlight for my husband and I was the lunch! Authentic, flavourful and delicious Mayan/Mexican food…the variety was off the charts. We did not swim in the Cenote, but whilst others swam, we had a tequila tasting experience and enjoyed mangoes and a crepe kind of dessert loaded with fruits! Don’t know the name, but it was simply amazing. This experience was well worth it!
Wear comfortable shoes as the walk from the park to the Chitzen Itza is long. Also, pay attention to your booking, as there is a fee required in peso when you board. Choose an excursion with the Cenote after the Chitzen Itza visit, you will want that cool down.
April_P, Mar 2026
Ancient ruins and refreshing cenoté swim
Although a long day of approximately 16 hours, the experience and tour guide were well worth it! Comfortable bus with water, soft drinks and beer included at each stop. Knowledgeable tour guide Alejandro that took the time to give historical answers to all our questions. Tulum and Coba were Mayan ruins in two very different locations on windy coast and inner forest. The ability to walk up the steps of Coba was a-mazing! Local linch and Mayan blessing was a lovely addition for the day. The cenoté was very relaxing and refreshing in the beauty of being totally underground and only our tour at the location. The stop in Playa del Carmen was a bit too peopley for me but was a short stop and the sorbet was yummy. Highly recommend the tour and to bring supper snacks in your day bag.
William_A, Feb 2026
Enjoyable and great learning experience
Thoroughly enjoyed this tour! Our guide, Sergio as well as the coordinator Orlando and the driver were excellent, professional and polite. Sergio’s information regarding each stop was stellar. He did a great job as a tour guide through Chichen Itza. Thanks to all 3 for making this all day tour ( 12 hours) totally enjoyable and a great learning experience.
Claire_G, Feb 2026
Great experience! Go for it
Great adventure and fun, really glad we did it. Negative reviews give some useful practical suggestions, but some must be down to expectations. Keep an open mind and go for it!
Raphael was a great guide and kept it moving along. Not everyone in a group responds in the same way but he was very patient.
Bear in mind this is in the middle of the forest/jungle - paths are rocky and rooty, steps to platforms can be uneven but take your time. The chain came off one ATV but they got it sorted quickly. No other issues.
Fisher_k, Jan 2026
Highly recommend
Great even solo! English and Spanish guide that explains the extra add ons on the way. I loved it so much the food drinks snorkeling it was fantastic and the photos were fantastic I highly recommend getting the photo package as well as doing the stingray experience as it was fantastic as well!
Taziah_V, Dec 2025
Must do excursion!
This was truly such a great activity! I went to Mexico solo and loved having my pictures taken for me. The workers were incredibly friendly and patient. We got our pictures about 24 hours after the excursion ended and I was sent 250+ pictures to sort through! Food at the beach club was great as well.
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