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Vienna: Skip-the-Line Ticket to Schonbrunn Palace with AudioGuide

Vienna, Austria
High interest
Booked 4 times today.
  • 1 hour 30 minutes to 3 hours (approx.)
  • Offered in: English

Overview

    What's Included

    • Skip-the-Line Ticket to Complete Schonbrunn Palace
    • Audio Guide in sixteen languages
    • Access to State Apartments
    • Live Tour Guide

    Meeting and Pickup

    Departure Point

    • Schonbrunn Palace, Schonbrunner Schlossstrasse 47, Vienna 1130 Austria

    What To Expect

    1

    Schonbrunn Palace

    Admission Ticket Included

    Additional Info

    • Confirmation will be received at time of booking
    • Wheelchair accessible
    • Stroller accessible
    • Near public transportation
    • Most travelers can participate

    Cancellation Policy

    This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

    Traveler Photos

    Gallery picture 1 (from a traveler's review)
    Gallery picture 2 (from a traveler's review)
    Gallery picture 3 (from a traveler's review)
    Gallery picture 4 (from a traveler's review)
    Gallery picture 5 (from a traveler's review)

    Reviews

    3.3
    based on 35 reviews
    Total reviews and rating from Viator & Tripadvisor

    Amazing palace

    Leroy_P, Apr 2026
    Must see place in Vienna. Audio guide works great. Lots of history. Gardens are huge with Roman, Greek sculptures.

    Schönbunn Palace - Audio excellent

    Stuart_F, Mar 2026
    Audio tour was great. Informative and able to go at own pace. Lots of people but never felt rushed or overcrowded due to timed entrance. Walked through the gardens that were nice even though not in bloom. Can only imagine the beauty when in bloom.

    Response from Host, Apr 2026

    Dear Stuart F, Thanks for your feedback, We are glad you had a nice time and enjoyed your visit.

    Your tickets were very...

    Carole_F, Mar 2026
    Your tickets were very expensive and not easily available to show them in Schönbrunn and not available for the apartments

    Amazing insite but a lot of walking

    Raymond_S, Feb 2026
    Amazing insight into the history of the palace and the families that lived there. Only downside was there was a lot of walking but it is a great big palace !

    Double ticket price.

    Debra_P, Jan 2026
    I purchased for $69 to include place and skip line. When I arrived was advised my ticket included only the Schoenbraun apartments and not the palace . There was no line and if I purchased ticket direct for the apartments tickets are $32USD. The tickets didn’t come on the Viator site. I received separate email which I found to be a less than smooth process. The palace was interesting. I would advise a friend to buy direct from Schoenbraun website

    Imperial experience😂

    Paolo_C, Jan 2026
    I strongly advise you to buy the ticket online and skip the line. You can enter right away. With audio guide is am imperial experience

    To definitely know

    Didier_A, Dec 2025
    So, no way of queuing the line even you said so. 40 mins to reach the entrance. Happily we arrived ahead of time

    Nice history lesson. Surreal carriages.

    RICK_S, Aug 2025
    Nice history. The Imperial Carriage Musem was the highlight of our visit. Surreal! Entry was very easy.

    Response from Host, Aug 2025

    Dear guest thanks for sharing your feedback, we are happy that you enjoyed the experience.

    Visite du château Schonbrunn

    Sophie_T, May 2026
    Tout était parfait, très belle expérience. Billets coupe file avec audio, reçus la veille du jour de la visite. Bien explicite

    It was not accepted on...

    Marina_P, May 2026
    The voucher was not accepted at the ticket office. I had to redo the tickets. I await a refund of 116€. We have unsuccessfully called the phone number ;India) but they have not answered!!
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    Very interesting visit

    Jean_C, Apr 2026
    A bit difficult on arrival since we went to the castle ticket office but it is not the right place, you have to go directly to the entrance of the castle. At this location, VIATOR tickets are immediately recognized and you are given your audio guide . Everything goes very well for the rest.... informative and very interesting tour. Several rooms of the castle can be visited and it is easy to understand the exaggeration that such a lifestyle represented.
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    Buying a ticket is good...

    Kathrin_B, Mar 2026
    Buying tickets worked out well, unfortunately you had to queue up with a ticket. That was a shame.
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    Big disappointment

    Sandrine_D, Jan 2026
    Expensive activity for what is given to see. Half of the visit is in the dark with synthetic images without much interest Work has been done to expedite the visit. Conclusion: little is learned and audio guides do not work properly Only the ballroom is beautiful.
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    Watch out for scam

    Audrey_B, Jan 2026
    We have booked tickets for Schönbrunn Castle in Vienna via this website. It is indicated on the description complete visit of the castle between 2 and 3am , but on site we had access only to small apartments. (See posts: states apartments, and the site description which indicates otherwise) Of course the seller never answered again for our complaints. We paid 116th for 2 gold on site the castle was at 38 euros per person. We paid much more and in addition we could not make the visit as described on the site. Run away from me!
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    Unable to make the visit

    aline_c, Jan 2026
    Well that unfortunately viator is a scam Despite the e-mail we didn't have access to the entire resa and we couldn't access the castle They are 40 euros more expensive than buying on site
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    It's theft.

    JeanPierre_E, Jan 2026
    The service is too expensive for a lesser visit. We did not have a tour of the private apartments with this ticket.
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    I advise against

    Sylvain_P, Jan 2026
    We have never been able to visit the castle.... Despite our best efforts....It was written in information to get the tickets that we had to go to the exchange place, which we did. Another information told us that tickets would be sent by email, which we never received. I sent a message on the link to Viator, no answer, I called trip advisor, which put me waiting for answer.... In short an answer to help more than an hour. Ticket time is over. Also the links marked error ...... In short 2 hours in the cold without solution. And no refund at the moment.... I advise against it, as soon as there is a problem, they no longer speak French. They put it all back in English and you're on your own..... approximate site on the care information and do not insure in case of problem.... They do the politics of sorry but we can't help you!!!!!!!
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    All right.

    Francoise_T, Jan 2026
    Skip the line with direct access and audio guides. Itinerary well displayed. The explanations are interesting and very clear when moving from room to room. It would be nice to add a few chairs to sit in.
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    Not recommended

    Giuseppina_C, Dec 2025
    It is best to book on the official websites. I paid for the skip the line but at the entrance of the castle I was told that there is no skip the line.
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    Visit to Schonbrunn recommended

    GLENDA_C, Nov 2025
    VIATOR is a reliable site. We entered the Schonbrunn Castle without problems and without queuing. I recommend visiting this huge palace in Vienna and its park Visit with very interesting audio guide
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    It's a must-see...

    Ives_D, Nov 2025
    It is a must when you come to Vienna but an online reservation facilitates access especially on busy days
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    The lock must be...

    Barbara_H, Oct 2025
    The castle must have been discovered. We did the tour without a guided tour with audio guide. The park is a dream.
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    Dream castle

    Klaus_J, Oct 2025
    It was a lovely experience. To go into this world. Would do it again and again We were very impressed
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    By booking this...

    Francesca_N, Oct 2025
    If you book this experience together with Hofburg, you are entitled to the Sissi pass.Entering with the skip-the-line ticket is extremely advantageous. It's really worth spending a little more
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    Too expensive versus buying locally

    Patrick_L, Sep 2025
    Too expensive versus buying locally. At the same price we would have had access to all places, orange grove, palm grove and zoo
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    Beware!!

    Line_G, Sep 2025
    WARNING: if he does not send you your tickets they will refuse to refund you (proof). I bought 2 tours and only received tickets for 1
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    Not recommended

    Kemal_E, Sep 2025
    It has not arrived correctly what we have requested .Although we have expressly written is organized German group leader
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    Positive experience but...

    Danila_D, Jun 2025
    Positive experience but it would be clearer to say that the ticket is delivered only the day before the visit
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    Response from Host, Jul 2025

    Dear guest thanks for sharing your valuable feedback, we are glad you enjoyed your visit with us.

    From $69.33

    per person

    -You will not receive a refund if you cancel.

    Book ahead!
    On average, this is booked 15 days in advance.

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