Exclusive green transfer
Badge of Excellence
Vienna, Austria
- 1 hour to 1 day (approx.)
- Pickup offered
- Mobile ticket
- Offered in: English
What's Included
- Private transportation
- Air-conditioned vehicle
- WiFi on board
- All Fees and Taxes
- Bottled water
Meeting and Pickup
You can head directly to the meeting point, or request pickup
Operating hours
- 03/14/2024 - 05/11/2027
Monday - Sunday : 12:00 AM - 11:30 PM
What To Expect
Additional Info
- Confirmation will be received at time of booking
- Wheelchair accessible
- Stroller accessible
- Service animals allowed
- Near public transportation
- Infant seats available
- Transportation is wheelchair accessible
- Surfaces are wheelchair accessible
- Most travelers can participate
- This is a private tour/activity. Only your group will participate
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Featured review
Josefina_B
We had to depart our hotel at 4am. Driver was prompt and was very nice. Vehicle was very clean and large enough to accommodate all of our luggage. Our driver was very professional and an excellent driver. At no time did we ever get nervous about his driving. There may be less expensive ways to get to the airport, but this is well worth the money and peace of mind.
Reviews
4.4
based on 46 reviews
Karen_K, Dec 2025
Driver met us as committed and was very cordial. Communication was great! Always provide a number to call in case of some delay or change.
Response from Host, Dec 2025
We love to hear that. We see each other hopefully next time again :)
Thomas_C, Nov 2025
Driver was waiting as planned. Great help with luggage. Clean car, friendly, courteous and safe trip.
Response from Host, Nov 2025
Hello,
we are delighted to receive your feedback. We are very proud that you enjoyed our service.
Robert_C, Oct 2025
We appreciated that our driver woke up early to pick us up at 3.30. He even dressed very nice at that early time in the morning. We feel very safe in his car compared to the taxi drivers in Vienna.
Response from Host, Nov 2025
Thank you very much for your Feedback. We are really happy that you enjoyed our service.
Josefina_B, Oct 2025
We had to depart our hotel at 4am. Driver was prompt and was very nice. Vehicle was very clean and large enough to accommodate all of our luggage. Our driver was very professional and an excellent driver. At no time did we ever get nervous about his driving. There may be less expensive ways to get to the airport, but this is well worth the money and peace of mind.
Response from Host, Oct 2025
We are really pleased that you were satisfied with our service.
Seth_K, Oct 2025
Driver was prompt. Car was clean. The driver was helpful and made a recommendation to arrive on time.
Response from Host, Oct 2025
Well received Mr Kelly. Thank you for your Feedback.
Michael_R, Sep 2025
Excellent service and driver. Punctual and friendly. Helen’s know exactly where to find him. Very helpful.
Response from Host, Sep 2025
We are very happy that you had this experience.
Beth, Aug 2025
We waited for our transfer an Hour++, following 22 hour travel arrival. Upon calling the operator, was told WE had booked the incorrect date. A call to Viator to clarify, we were told the booking was correct and the operator was confused/mistaken. With Viator cust service help and at least 4 phone calls to the land operator the service was provided. However, we had to walk in the pouring rain to the vehicle when there was a covered area outside the airport for pick-up.
Response from Host, Aug 2025
First of all this was your orgiginally booking :
No Details, Nothing…
Buchungsinformationen
Buchungsnummer: BR-1224368143
Tourname: Exclusive Green Transfer
Reisedatum: Sat, Jul 26, 2025
Name des Hauptreisenden: Beth McCabe
Name des Reisenden: Beth McCabe, Brian McCabe, Cal McCabe, Deb McCabe, Chuck Fitzgerald, Deb Fitzgerald
Reisende: 6 Erwachsene
Produktcode: 405038P1
Toureinstufung: Exclusive Green Airport Limousinenservice
Toureinstufungscode: TG1
Toureinstufungsbeschreibung: Pickup included
Sprache der Tour: English - Guide
Ort: Schwechat, Austria
Nettorate: EUR €59,50
Treffpunkt: Vienna International Airport, 1300 Schwechat, Austria
Pick up Location: Not applicable
Departure Flight No: Not applicable
Departure Time: Not applicable
Departure Airline: Not applicable
Departure Date: Not applicable
Sonderwünsche: No
Telefon: (Alternative Telefonnummer)CA+1 2266273135 Senden Sie dem Kunden eine Nachricht.
Optional: Bestätigen Sie diese Buchung für Ihre Unterlagen.
We asked you several times if you would be so kind as to send us the exact data. We did not receive an answer. Your delayed reply was only with us after the transfer! and therefore we do not understand your review at all. If you book something without giving any details, it becomes difficult everywhere. Instead of mentioning that despite your failed booking, a driver was there for you within 10 minutes, which is an excellent service, you write something like this.
All the best for you
Heidi_R, Aug 2025
DO NOT BOOK WITH THIS COMPANY NOR THROUGH VIATOR! They double charged us for our transfer when the circumstances were completely out of our control Our flight was delayed which caused us to miss our connecting flight so immediately upon landing I called the number on our reservation (which stated voicemail was unavailable so I could not leave a message) so I proceeded to contact Viator via WhatsApp. The operator stated "I will relay the message to the local tour operator". Apparently they did not do so as I received a call from the driver as we were boarding our new flight. Thankfully, upon landing our driver was there waiting and did drive us to our location but told us we needed to pay him for the trip. We informed him it was paid via the Viator app but he stated that was not the case. Unfortunately I was unable to find our receipt, which I later found. I emailed the company and this was the response: "I think you have misunderstood something. We were waiting for you right on time at the original landing time. Only after our chauffeur called you, you told us that you had missed the flight. And that you would arrive in 3-4 hours with a different flight. We told you that we would of course be happy to wait for you and pick you up. It is obvious that we will not wait for you for 3 hours free of charge and of course this is a new trip that has to be paid . We also informed you of this beforehand." We in fact did inform Viator who assured us they would inform the company. I did try to also contact the company directly but their phone number did not go to a live person nor did it let me leave a voicemail. This is very poor customer service on the part of both the company and Viator. I was so unhappy that I immediately canceled our transfer back to the airport with this company. Do not use this company and do not book through Viator! Very disappointing and shady.
Response from Host, Aug 2025
Dear Mrs Robel,
the following should be noted:
You had booked a transfer from Vienna Airport to Vienna City for Monday, July 14 at 11:30 a.m. on the flight from Frankfurt.
Only when our chauffeur who was waiting for you at the airport called you did this message come with a time stamp:
Heidi R wrote Monday July 14 11:34
"Our flight was delayed so we missed our connection. We are now on flight OS208"
Taxi Grill replied Monday 14. July 13:34
"we are very sorry that you missed the flight. The same chauffeur will meet you in the hall. However, you will have to pay for this new journey. As we have been waiting for several hours."
Your answer after the trip was:
Heidi R wrote:
„I think the misunderstanding is on your end and I have proof of trying to contact both the company and viator in a timely fashion. As soon as we landed and booked our new connections which was before the original pick up time, I both contacted the company and viator messaging of the delay and trying to find out what needed to be done. I am happy to provide proof of the messages from my phone with time stamps. If the company will not issue a refund for the double charging, I will be taking this up with my credit card company.
I appreciate your prompt reply in issuing the refund.“
Heidi Robel
You can see that you only contacted us after your booked flight landed at 11:34 and only after our chauffeur called you. So this is demonstrably a lie on your part.
In addition, it goes without saying that we do not wait 5 hours for a ride, that the chauffeur, in addition to our verifiable written mail, informed you before the ride that this ride must be paid for, because you missed the flight.
To summarize you have completely twisted and lied about every single sentence and fact. We will take legal action against you - this is defamation of character.
Best regards
Kirsten_L, Jul 2025
Excellent airport pickup service! On time, clean luxury vehicle, with plenty of space for 3 passengers and their 10 pieces of luggage. Highly recommend!
Bruce_F, Jul 2025
Do not use this service. There is no communication with them and they do not answer questions. Our driver did not show up and only called us after we looked all over for him and waited. Finally we just took a taxi and he later called when we were already in the taxi.
Response from Host, Jul 2025
That is an absolute untruth and impertinence on your part. You have chosen the wrong exit and have not even tried to see where we are but have simply taken another transportation option. Your behavior is damaging our reputation and we vehemently reject your untruths.
Faith_S, May 2025
Right where they said he would be, digital sign, polite and efficient. Took our bags, very quick, great driver
Roberta_K, May 2025
Easy booking and pre-payment via Viator.
Driver contacted me via telephone as we were retrieving our luggage from the luggage carousel and assured me that he would be arriving in approximately twenty minutes (which would have been 10 minutes before our pre-arranged meeting time).
Driver remained in contact via telephone and we confirmed our waiting location in the Vienna arrivals lounge next to the limousine sign.
Driver arrived 10+ minutes later than our scheduled time and without a signboard with my name.
After grabbing two bags, the driver proceeded to walk ahead and take the four of us in an elevator to an upper floor parking area.
The “van” was actually a Mercedes sedan, which was a tight-fit for four adults.
No water or WiFi was offered during the ride from the Vienna Airport to our hotel in the city center.
We were dropped off at a location 2-3 minutes walking distance from our hotel (Boutique Hotel am Stephansplatz) instead of at our hotel’s reception area.
The entire pick-up seemed random and not well-planned out, despite having made reservations well in advance and pre-payment.
BTW, we still tipped our driver 10 Euros despite the late arrival and the cramped ride.
Andrew_N, Dec 2024
Very reliable and friendly service. They picked us up at 330 in the morning to make our 615 flight. Had a car big enough for the 6 of us and our luggage.
actsteveyahoocom, Dec 2024
Airport Transfer. Did a great job. Was on time and met us at the train. Help us with our bags and pointed out some highlights to the city on the way to the hotel.
Lorne_W, Dec 2024
Driver was prompt, put all luggage in the vehicle which was an attractive Mercedes and drove us to where each of us needed to go to checkin at Air France and British airways in Vienna. Price was the same for 1 or 4.
Rosa_T, Dec 2024
It was so easy to get from the airport to our hotel. Our driver was friendly and courteous. I highly recommend this service.
Bradley_J, Nov 2024
Viator refused to work with me to change the pickup due to a rebooked flight. Absolutely horrid customer service.
javier_m, Oct 2024
Waiting for me even though my plane did not arrive on time , easy to locate driver. texted to let me know he was waiting.
Ryan_B, Aug 2024
Our flight was delayed leaving by one hour which meant our arrival was going to be late. I provided the flight information so as to ensure the company was aware of any delays. When we arrived in the late afternoon there was no one waiting for us. Half an our later I received a call saying there was some confusion due to the delay. They sent a taxi driver to pick us up instead.
Janet_R, Jul 2024
After a little snafu on locating each other, we were finally loaded and taken to the airport. The service was excellent and much appreciated. I’m so glad we decided to go this route instead of public transportation. The car was big enough for 7 large suitcases and a handicap scooter. Thank you for providing such a wonderful service. Everything was much appreciated.
Miguel_D, Oct 2024
El chofer llegó puntual a la recogida, incluso antes de la hora acordada por si pudiéramos salir antes, ya que indicaba que había tráfico al aeropuerto. Todo un acierto para evitar problemas más adelante.
El vehículo en perfecto estado (furgoneta Mercedes 100% eléctrica) y el chófer simpático y atento.
Totalmente recomendables.
Miguel_D, Oct 2024
Servicio atento y puntual. Chofer simpático y cordial. Transporte en furgoneta Mercedes eléctrica y fuimos muy cómodos las 8 personas.
From $101.40
per group (up to 8)up to 24 hours before the experience starts (local time)
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