Prague Zoo Ticket with Online Audio Guide

Prague, Czech Republic

Popular pick

Booked 5+ times last week!

2 to 3 hours (approx.)
Offered in: English

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Overview

What's Included

Online Audio Guide on your mobile phone
Online Zoo Entry ticket that you will recieve by a separate email
Interaktive map of Zoo

Transfer
Live Guide
Headphones - we recommend having the own headphones
Gratuities
Everything else not included is excluded
WiFi

Meeting and Pickup

Operating hours

10/29/2023 - 09/09/2027
Monday - Sunday : 9:00 AM - 4:00 PM

Departure Point

Prague Zoo, U Trojskeho Zamku 120/3, Prague 171 00 Czech Republic

What To Expect

Prague Zoo

Admission Ticket Included

Additional Info

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Service animals allowed
Near public transportation

Transportation is wheelchair accessible
Surfaces are wheelchair accessible
Most travelers can participate
A working internet connection is essential for the online audio guide to work properly!

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)

Gallery picture 2 (from a traveler's review)

Gallery picture 3 (from a traveler's review)

Gallery picture 4 (from a traveler's review)

Gallery picture 5 (from a traveler's review)

Reviews

3.9

based on 9 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

The zoo was amazing!...

Teresa_O, Aug 2026

The zoo was amazing! Loved it! However, the staff working that day were not helpful at all. Very disappointed in the customer service. We bought our tickets on Viator before travelling which is a legitimate company but I couldn’t bring up the QR code but could show my bar code, the emails and information that I bought the tickets and paid, etc. and no one would help or honor it. Had to buy tickets again. No one was willing to help or honor what I had already paid for. So though the zoo was amazing, the staff was not!

Response from Host, Aug 2026

Thank you for sharing your feedback. We’re glad to hear that you enjoyed the zoo itself, but we’re very sorry about the difficulties you experienced with your tickets and the lack of assistance on the day. We understand how frustrating it must have been to have already paid for your tickets and then be unable to use them because you could not display the QR code. We’re sorry that the situation resulted in you having to purchase tickets again. We take your comments about the customer service seriously and will share this feedback with the relevant team. We hope that, despite this unfortunate experience, you were still able to enjoy your visit to the zoo. Thank you again for bringing this to our attention.