Musée d'Orsay Entry Ticket
Paris, France
- 2 hours (approx.)
Explore our promoted experiences
Overview
What's Included
- Entry to Musée d'Orsay
- Access to permanent collections and temporary exhibitions
- Private transportationTransfers not included
Meeting and Pickup
Departure Point
- Musee d'Orsay, 1 Rue De La Legion d'Honneur, 75007 Paris France
What To Expect
1
Musee d'Orsay
Admission Ticket Included
Additional Info
- Confirmation will be received at time of booking
- Wheelchair accessible
- Stroller accessible
- Near public transportation
- Infants must sit on laps
- Transportation is wheelchair accessible
- Surfaces are wheelchair accessible
- Most travelers can participate
Supplied by
Cancellation Policy
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
Reviews
4.2
based on 63 reviews
Zach_E, Jan 2026
Absolute scam, it is not a timed ticket. Do not ever use this tour operator they are unresponsive. Totally unhelpful and fraudulent
Response from Host, Jan 2026
Hi Zach,
We’re very sorry to hear about your experience. We take all concerns seriously and want to clarify a few points.
Our Musée d'Orsay Timed Entry Tickets are designed to provide access at a scheduled time. Occasionally, entry procedures may vary due to the museum’s crowd management system, and we regret any inconvenience this may have caused.
We strive to respond to all customer inquiries promptly, and we encourage you to contact our customer support team directly so we can review your booking and resolve any outstanding issues.
We value feedback like yours to help improve our service and ensure that future visitors have a smooth experience.
Best regards,
Fainne_M, Dec 2025
Getting into the musee d’orsay is very confusing. And these tickets, which are exorbitant, do not make it easier. You pay more and get even more confusion than if you’d purchased tickets from the museum directly.
Lainey_R, Nov 2025
Fake TIckets!! We booked these tickets on Viator before leaving the USA and did not receive actual ticket. Your voucher is not your ticket, which we knew, and we reached out to the “tour organizer” repeatedly at the location and again at the time of event. No reply. We ended up having to buy tickets from the museum right then and there. I reached out to Viator and without letting provide supportive images and texts that went unanswered by the “tour operators” decided not to refund almost $200 dollars. When I reached out to check on status, I was told a refund was not given. Only when I reached out to provide Info to support my story did Kristine at Viator Customer Service reply that no refund would be given. I asked to have the original reply sent to me as I never received it and I have been ghosted since. You should know that you can buy timed tickets online from Musee D’Orsay for cheaper than here on Viator and those tickets will get you into the Musee while our “tickets” were fake and we had to buy at the door again!
Response from Host, Nov 2025
Dear Guest,
We are very sorry to hear about your experience, but after carefully reviewing our records, we could not find any evidence to support your claims. Our system shows that valid Musée d’Orsay tickets were issued and sent to your email immediately after booking. Please note that the confirmation voucher is not the entry ticket, and your actual e-tickets were attached in the same email. It appears that you presented an incorrect document at the entrance.
Additionally, we have no record of any missed or unanswered calls or messages from your side on the date of travel. Our customer service team is available 24/7, and we always assist travelers promptly when contacted through the Viator message system or our direct support line.
We completely understand your frustration, but please be assured that our tickets are 100% genuine and accepted directly by the museum. Thousands of travelers visit the Musée d’Orsay with our tickets every week without any issues.
We kindly invite you to recheck your booking email and attachments, and if you still have concerns, please contact us directly through Viator messaging so that we can review your case in detail and provide any supporting evidence again.
Best regards,
Paris Museum Ticket
Customer Support Team
Madeline_P, Oct 2025
It was everything I expected and more. I would most certainly go back over and over again. Certain areas like the impressionists were very crowded which is why I went there I would have loved to sit and look at the art but…..
Kimberly_S, Oct 2025
Viator sold us the tickets for a day that they could not be used (museum free day). There was no cancellation notification. I had to call the Viator office from in front of the museum to find out we could not use the tickets. Very disappointed!! I did get a refund after the call but could have rearranged our schedule if I had known ahead of time.
Melissa_K, Oct 2025
I would give 0 stars if possible. We were sold tickets for a day at the Musee d’Orsay that did not require tickets and we were unable to get into the museum. There was no notification or cancellation by the seller. Buyer beware.
Brett_D, Jul 2025
Easy way to plan a trip to the museum. We were late a little bit due to the Tour de France. A lot of roads in Paris were closed. Museum was crowded in he afternoon as expected so if you can go in the morning you will have a better chance to enjoy the 5th floor paintings without the crowds.
From $50.00
per person-You will not receive a refund if you cancel.
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Musée d'Orsay Entry Ticket
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$50.00
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