Schindlers Factory Museum Walking Tour

Krakow, Poland

Great choice

5+ bookings last month.

1 hour 30 minutes (approx.)
Offered in: English

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Overview

What's Included

Admission Fee - Admission fee
English guided tour of the factory with live narrative
Fully licensed guides

Gratuities

Meeting and Pickup

Meeting point

Oskar Schindler's Enamel Factory
Lipowa 4, 30-702 Kraków, Poland
The meeting point is in front of the main entrance right underneath the Polish flag.

End point

This activity ends back at the meeting point.

Operating hours
.9:00 am

Itinerary

Oskar Schindler's Enamel Factory

1 hour 30 minutes • Admission Ticket Included

Additional Info

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Near public transportation
Transportation is wheelchair accessible

Surfaces are wheelchair accessible
No heart problems or other serious medical conditions
Most travelers can participate
This tour/activity will have a maximum of 14 travelers

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Reviews

3.7

based on 3 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Zee was absolutely...

Hannah_D, Apr 2026

Zee was absolutely wonderful! We received a message the day before telling us everything we needed to know and he was waiting for us as we arrived to the factory. He was so knowledgeable and showed us around with ease. It was a great experience.

Avoid

MORGAN_M, Apr 2026

Do NOT book with this company EVER! There is NO flexibility. Our party - €152 paid - were held up by 15 minutes due to traffic delays. The guide would not answer his phone nor would he leave the tickets at reception for us! Told me to "BUY A WATCH" when I tried to explain. The factory washed their hands and repeated "private company, private company" and the parent company Viator - who subcontracted to an obnoxious individual ZBIGNIEW who seems to be self-employed "ZEE TOURS" operator - were uncontainable too. No response to WhatsApp, emails, phone calls, kept our €152!!! "Zbigniew" may have sold our tickets "privately" as when confronted after (yes, we waited for him!)' The stubs were punched with a hole. AVOID. Unpleasant individual and NO customer service. Cut out the middle man and book direct with all tourist attractions. They STILL haven't contacted me! "BUY A WATCH" indeed. Most unprofessional...

Response from Host, Apr 2026

The start time of the tour was communicated via WhatsApp the day before. Tickets to the Schindlers factory are timed and only work within 15min of the time stated on the ticket. You were late, as you said via WhatsApp you were to be 10-15 min late. The guide delayed the whole group by 22 minutes waiting for you. Your tickets were scanned and punched through so you would be able to enter upon your delayed arrival as it had to be done so within 15 minutes. You were late by 27 minutes. We have WhatsApp messages to show when you arrived exactly. The museum reception does not allow for tickets to be deposited and picked up by tourists. You did not purchase tickets to the musem you purchased a tour which starts at a specific time. The guide waited 22 minutes holding the group back. Of course you cannot expect the guide to answer the phone while guiding the group through the exhibition it is simply not fair to everyone who came on time. When the tour finished, you approached aggressively, calling the guide a cheat, a thief in the museums lobby even though due to your own fault you did not attend the tour. You insulted Polish people, called the guide a prick. Around here people take responsibility for their actions and mistakes and you being late to the tour is nobody’s fault but your own. Not blaming others for your own mistakes is a sign of that “bigger” person. We wish you all the best in your future travels.