Alhambra and Nasrid Palaces Entry Ticket with Digital Audio Guide
Granada, Spain
- 3 to 4 hours (approx.)
- Offered in: English
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Overview
What's Included
- Independent digital experience
- Proprietary audio guide
- Entrance ticket to the entire Alhambra complex, including the Nasrid Palaces.
- Entrance fee - Entrance fee
- Skip-the-line access
- Private transportation
Meeting and Pickup
Meeting point
- Puerta de la JusticiaC. Real de la Alhambra, 18, Centro, 18009 Granada, Spain
There is no in-person meeting point, please feel free to choose where to enter the complex: 1. If you are going first to The Nasrid Palaces / Alcazaba / Palaces of Charles, please enter the complex from "Puerta de Justicia".
End point
This activity ends back at the meeting point.Arranged start time
Confirm time with the local provider in advance of your experience.
- 05/01/2026 - 10/31/2026
Monday - Sunday : 8:00 AM - 8:00 PM
- 11/01/2026 - 06/24/2027
Monday - Sunday : 9:00 AM - 8:00 PM
Itinerary
1
Nasrid Palaces
1 hour • Admission Ticket Included
2
Generalife
45 minutes • Admission Ticket Included
3
Palace of Carlos V
30 minutes • Admission Ticket Included
4
Alcazaba
30 minutes • Admission Ticket Included
Additional Info
- Confirmation will be received within 48 hours of booking, subject to availability
- Not wheelchair accessible
- Near public transportation
- Not recommended for travelers with back problems
- Not recommended for pregnant travelers
- No heart problems or other serious medical conditions
- Most travelers can participate
- Original IDs OR Passport is required to access the monument
- Entrance tickets will be shared up to 8 hours in advance during busy periods.
- We try our best, but the entry hour for Nasrid Palaces may vary during busy periods.
- If your tickets are confirmed, the entry time for Nasrid Palaces will be assigned based on availability for that specific date.
- Entry times for the Nasrid Palace are assigned randomly by Alhambra Management and will be communicated in your confirmation email. Specific time slot selection is not available during busy periods.
- The reservation made is subject to the availability of tickets to the monument. If such availability is not met, your booking may be canceled, and you will receive a full refund.
- Internet/mobile data is required to use the audioguide
- This is a private tour/activity. Only your group will participate
Supplied by
Cancellation Policy
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
Traveler Photos
Featured review
Christa_Z
This is an absolutely amazing experience. The agent was so helpful in arranging our last
Minute tickets. Excellent communication and we were so happy we were able to go. Thank you so much. Would recommend to everyone.
Reviews
4.0
based on 84 reviews
George_D, Jun 2026
Booked tickets then was asked when do we prefer to come in: morning or afternoon. We ended up with tickets for 19:00 which was actually in the evening and too late for us as we needed to go back to the boat. Vendor could not change the time. They did not let us in sooner at the castle. Disappointed
David_K, Jun 2026
Everything went well and we enjoyed our day. Was a bit worried that having taken my money something would go wrong and we would not be allowed in but all went smoothly. Thank you.
Aslam_J, Jun 2026
Viator app was not working and did not get the info on email. Missed half of the tour
Called customer service who are the main person to buy this ticket and helped me
Unable to contact Viator person
Leszek_K, Jun 2026
The visit by itself was very good, unfortunately I paid $ 177 for two people with audio guide through Viator and after several confusing emails from them I ended up visiting Alhambra without any audio guide which normally costs only $44 for two people . Agent from Viator explained that they have a lots of people working for them hence the inflated price. Audio guide was missing because they sent the link to it late. Overall I would suggest to explore different options before committing to Viator.
Response from Host, Jun 2026
Thank you for your feedback. We are pleased to hear that you enjoyed your visit to the Alhambra.
We would, however, like to clarify that the audio guide access information was sent several days before your visit, and the same details were resent when you contacted us. According to our communication records, the necessary information was provided in advance and remained available prior to the activity date.
The price of your booking reflects the complete service purchased through the platform and is not solely the cost of the monument entrance ticket or the audio guide itself.
We always encourage customers to review the messages and booking information sent before their visit, as they contain important details required to enjoy the experience.
Jeremy_W, Jun 2026
Greeting the tickets was a great saving Grace as I had left it late. The collection point was Puerta Justicia which was not a good place to start the tour. The main entrance would have been a better place to start. You need to warn people about the potential queue to enter the Nazrid Palace, which was thirty minutes in the Sun and 35° heat. Otherwise I enjoyed the visit very much and the website was easy to navigate. The audio tour could do with a little more information but it was also easy to use. Would definitely recommend the website.
Richard_H, May 2026
Tickets gave us access to all areas of the Alhambra all day. We appreciated the early time to visit the Nasrid Palaces at 10:00am. Audio guide on our own phones was ok as we were unable to book a local guide. Early booking essential for that tour.
Bogumila_K, May 2026
It was so easy to walk in and than I could go out and back for Nasrid Palace.
Contact with Viator was perfect
Scott_A, May 2026
The Nasrid Palace tickets sell out weeks or months in advance. This provider managed to source tickets for us a couple days before at a very fair price.
Clara_M, May 2026
tickets were extremely overpriced and the audio guide not worthed-hard to navigate, brief, not interesting info. Definitely visit Alhambra, with a different service provider.
Response from Host, May 2026
Thank you for your feedback.
We understand that ticket prices may feel high, especially for last-minute bookings. Your reservation was made only one day before the travel date, and securing Alhambra tickets on such short notice involves additional manual processing, limited availability, and mandatory taxes and fees.
All prices were clearly displayed and accepted before purchase. Despite the short notice, we successfully secured your tickets so you could visit the Alhambra on your requested date.
We are sorry to hear that the audio guide did not meet your expectations. We appreciate your comments and will review them with the provider to improve the experience for future visitors.
Laila_G, May 2026
Although it is not the cheapest, it is a good option for travellers who didn’t book a ticket far enough in advance (1-2 months before). As my trip was quite spontaneous but I really wanted to see the Alhambra, this experience made it possible for me to visit it only 2 days after booking; even the Nasrid palaces, for which it is usually very hard to get a spot. It was a beautiful experience and with the audio guide, you are flexible with the time you spend at each location. I got the ticket, time slot for the Nasrid palaces (which you can’t change) and the confirmation the evening before I visited it, which was nice, so I could plan my day accordingly. Would definitely recommend, if you really want to see the Alhambra and Nasrid palaces but didn’t book the tickets early enough.
Isra_D, May 2026
Amazing!!! Absolutely incredible. We tried doing the midnight trick to get tickets but didn’t work, so these guys were amazing!! Sooo worth the money for a probably once in a lifetime trip, 100000% recommend getting these if you didn’t book months in advance.
Thomas_D, May 2026
Do not use this web sight I booked tickets and though no fault of mine couldn’t go on the tour as they failed to send me the QR code for my phone and when I went to ticket office he said not another one you should have booked directly with us so all the way from England just to see this and now they are refusing to refund any money let this be a lesson for everyone as I will definitely not use them again
Response from Host, May 2026
We’re very sorry to hear about your experience and understand how disappointing this situation must have been, especially after traveling from England.
However, we would like to clarify that all booking documents and tickets were successfully sent to the email address provided at the time of booking approximately two weeks before the tour date. The tickets were attached to that confirmation email and were available prior to your visit.
Our support team also reviewed the case and confirmed that the documents were delivered correctly. Unfortunately, as the tickets had already been issued and sent in advance, we were unable to classify this as a supplier-side failure.
We always recommend checking both inbox and spam/junk folders before travel, and contacting us in advance if any documents appear to be missing so we can assist immediately.
We genuinely regret that you were unable to attend the tour and appreciate your feedback.
7wpmdtrhz9, May 2026
The most impressive building I’ve seen in Europe. Saw the gardens and the palaces. The Nasrid Palaces were amazing. Well kept, beautiful vistas, not too crowded. Difficulty with the audio link once I side the building but knew the history.
After being cancelled by another tour group at the last minute, aviator came through in spectacular fashion. Thank you Daniel!
Ali_A, May 2026
Warm, friendly service with great communication. They were very accommodating. Highly recommended for everyone!
Dan_C, May 2026
These guys are the best!!! I can't believe they found tickets!!!!
Trust them! They are trustworthy!!
Francesca_N, May 2026
Unless I’m an idiot (possible) the audio guide is impossible to follow, not in sequence at all and few rooms/areas have signposts or names. If the only way to visit perhaps worth it but not for €75!
Response from Host, May 2026
Thank you for your feedback, and we’re sorry to hear the experience did not meet your expectations.
Your booking was made only 1 day before the visit date, during a period of very limited availability, and we still managed to secure tickets for you. Last-minute tickets require an incredible hard work and this is reflected in the final ticket price.
Regarding the audio guide, we understand it may sometimes feel difficult to follow, especially as the venue layout and visitor flow do not always follow a strict sequence and some areas have limited signage. The guide is designed to allow visitors to explore at their own pace, though we understand this format may not suit everyone.
We appreciate you taking the time to share your feedback and will continue working to improve the overall visitor experience for future guests.
Joe_M, May 2026
Booking on Viator was quick and easy. We booked, and Viator confirmed, our tickets to the Alhambra, including the Nasrid Palaces, less than two weeks before our visit. We thought we weren’t going to see the entire Alhambra, booking our tickets less than two weeks before our visit, but Viator got it done.
sharon_j, May 2026
I only booked this experience two days in advance, which I now know is a big no-no! My cab driver from the airport joked that „first you book your tickets for the Alhambra, then you look for flights“. Now I know. I didn’t know until the day of the visit what was happening and woke up to an email containing my ticket. I was elated and the Alhambra is just as spectacular as everyone says. The audioguide was perfect for me, navigation was easy and I generally prefer not being part of a big group.
Tracey_H, May 2026
I was very nervous about this as I wasn’t convinced our tickets were going to arrive, but they did as promised the evening before and we were given a good time slot. The Alhambra itself was everything I hoped it would be and more.
Milan_V, May 2026
Very nice experience. We enjoyed all places.
Unfortunately there was no audio guide like shown in the package.
Response from Host, May 2026
Thank you for your kind feedback—we’re very happy to hear you enjoyed the experience and the places visited.
We’d like to clarify that all customers do receive access to the audio guide included in the package. To use it, it’s important to carefully follow the instructions provided after booking and before the tour.
We hope to welcome you again soon!
Gozde_E, May 2026
The Viator representative who assisted us was a wonderful person. We are very grateful to them for their help. Alhambra is a very large area, so visitors should check which parts they can visit with their ticket and make sure to follow the signs.
Dorothy_J, May 2026
We feel fortunate to have secured this late booking and it was an enjoyable and interesting experience. We had a 1900hrs timed visit to the Nasrid Palaces and this was well worth the wait.
Susan_M, May 2026
Arrive early, wear comfortable shoes, ignore the guides at the front. Lots to see a few eating areas Cafe type.
LeeEllen_W, Apr 2026
We didn’t realize how quickly the Alhambra sells out, so we were incredibly grateful that this company was able to secure tickets 10 days prior to a date that was otherwise fully booked. Having access to the Nasrid Palaces meant we could truly experience every part of the Alhambra, which made the visit even more special.
Their communication was prompt and clear throughout the process, and they were very helpful in providing all the details we needed. Everything went smoothly, and we felt well taken care of from start to finish. Highly recommended!
Adib_S, Apr 2026
It was amazing! They sent us the tickets 15 hours before the trip and all worked perfectly. We had the chance to visit all the monuments without any problem, with full access to Nasrid Palaces. The service was amazing. Highly recommended for last-minute tickets with a competitive price.
Benjamin_T, Apr 2026
The booking process was easy and reliable. Even though I had booked it at the last minute and the official tickets had been sold out, the vendor still made it available for me.
DreDre, Apr 2026
The ticket did not have my name on and you have to have a ticket in you name that matches the date. Had access to the rest of the Alhambra but not what I paid for. Can't recommend. Either the providers mistake or I wasn't informed. Feels like a scam
Response from Host, Apr 2026
Thank you for your feedback.
We would like to clarify that all tickets we provide are official, nominative tickets, meaning each ticket is issued with the visitor’s name and must match the selected date and time. This is a strict requirement set by the Alhambra authorities, not by us as a provider.
We are a bit concerned by your comment, as access to the entire Alhambra complex (Alcazaba, Generalife, Palace of Charles V) also requires a valid ticket, which suggests that the ticket you received was correctly issued and used for entry.
It’s possible there may have been some confusion, or that this review was intended for a different product or provider. That said, we would be more than happy to investigate your case further—please feel free to contact us directly with your booking details.
We always aim to provide a transparent and reliable service, and we’re here to help if anything was unclear.
Georgina_F, Apr 2026
It was quite a walk but well worth it! The intricate detail of the palace was amazing, so glad we were able to get last minute tickets to see it. The gardens and the rest of the buildings were wonderful toobut the palace was definitely the highlight.
Abu_T, Apr 2026
These guys are lifesavers! Got cancelled two times for last minute tickets by another company and almost gave up hope until we came across this company who gave us the tickets within 24 hours! And the price (£60 each) is very reasonable compared to other companies. Very simple and clear instructions and we didn’t need the audio guide. It’s an experience we’ll never forget! Thank you guys :)
Rosemary_d, Apr 2026
The audio guide had interesting information about the different parts of the Alhambra but it was confusing to know exactly where one was! The advantage was that you could spend the time you wanted and not be dependent on a particular guide to hurry you on.
Response from Host, Apr 2026
Thank you for your thoughtful feedback—we’re really glad you enjoyed the content of the audio guide and the flexibility it offers to explore at your own pace.
We’re sorry to hear that navigating the route wasn’t always clear. Just to mention, the experience does include a map with all the key locations marked, designed to help with orientation throughout the visit. That said, your comment is very helpful, and we understand that it may not always feel intuitive in practice. We’re actively looking into ways to make directions and location cues even clearer and easier to follow.
We truly appreciate you taking the time to share your experience, and we hope to provide an even smoother and more intuitive visit next time.
From $37.47
per person-You will not receive a refund if you cancel.
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