Alhambra and Nasrid Palaces Entry Ticket with Digital Audio Guide
Granada, Spain
- 3 to 4 hours (approx.)
- Offered in: English
Explore our promoted experiences
Overview
What's Included
- Independent digital experience
- Proprietary audio guide
- Entrance ticket to the entire Alhambra complex, including the Nasrid Palaces.
- Entrance fee - Entrance fee
- Skip-the-line access
- Private transportation
Meeting and Pickup
Meeting point
- Puerta de la JusticiaC. Real de la Alhambra, 18, Centro, 18009 Granada, Spain
There is no in-person meeting point, please feel free to choose where to enter the complex: 1. If you are going first to The Nasrid Palaces / Alcazaba / Palaces of Charles, please enter the complex from "Puerta de Justicia".
End point
This activity ends back at the meeting point.Arranged start time
Confirm time with the local provider in advance of your experience.
- 03/08/2026 - 04/15/2026
Monday - Sunday : 9:00 AM - 8:00 PM
- 04/16/2026 - 08/01/2026
Monday - Sunday : 8:00 AM - 8:00 PM
- 08/02/2026 - 04/29/2027
Monday - Sunday : 9:00 AM - 8:00 PM
Itinerary
1
Nasrid Palaces
1 hour • Admission Ticket Included
2
Generalife
45 minutes • Admission Ticket Included
3
Palace of Carlos V
30 minutes • Admission Ticket Included
4
Alcazaba
30 minutes • Admission Ticket Included
Additional Info
- Confirmation will be received within 48 hours of booking, subject to availability
- Not wheelchair accessible
- Near public transportation
- Not recommended for travelers with back problems
- Not recommended for pregnant travelers
- No heart problems or other serious medical conditions
- Most travelers can participate
- Original IDs OR Passport is required to access the monument
- Entrance tickets will be shared up to 8 hours in advance during busy periods.
- We try our best, but the entry hour for Nasrid Palaces may vary during busy periods.
- If your tickets are confirmed, the entry time for Nasrid Palaces will be assigned based on availability for that specific date.
- Entry times for the Nasrid Palace are assigned randomly by Alhambra Management and will be communicated in your confirmation email. Specific time slot selection is not available during busy periods.
- If you do not receive a confirmation email, your booking may be canceled, and you will receive a full refund.
- Internet/mobile data is required to use the audioguide
- This is a private tour/activity. Only your group will participate
Supplied by
Cancellation Policy
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
Traveler Photos
Featured review
Christa_Z
This is an absolutely amazing experience. The agent was so helpful in arranging our last
Minute tickets. Excellent communication and we were so happy we were able to go. Thank you so much. Would recommend to everyone.
Reviews
4.0
based on 33 reviews
Michael_C, Apr 2026
You have to see the Alhambra to believe it. Photos don’t do it justice. Don’t assume tickets will be available even if your here for an extended period of time.
Marah_A, Apr 2026
This was a stressful last‑minute situation, but the team helped me secure Alhambra tickets when everything online showed sold out. Communication was clear, and they confirmed my entry in time for my visit. I appreciated that they handled the process and kept me updated. Travelers should know that last‑minute Alhambra tickets can take time to confirm, so be patient and check your email. In the end, everything worked smoothly and I was able to enjoy the full experience.
Manisha_S, Apr 2026
I had traveled to Granada making the mistake of not having booked Alhambra tickets several weeks in advance. Everything online was booked (GetYourGuide, Viator, etc) or charging an outrageous price. I happened to find this option 24 hours before coming to Granada. I didn’t have my hopes up as another Viator booking had simply canceled 48 hours after.
I was so excited when I got an email with my tickets (including Nasrid palaces) the night before my day in Granada. Email was succinct and helpful. Tickets worked without any issue. Enjoyed a beautiful day in the Alhambra. Super happy with the booking!
Kutlu_B, Apr 2026
The organiser is just a commissioner. They have randomly assigned an hour for nasrid palace access which was not doable for us and did not change it (or attempted to change it) after the assigning. When we asked, they said they can assign a suitable hour if we buy it again (!) without refund of the first purchase. When I asked if that's possible to change it with someone else's access time after agreeing with them, they went silence and never responded again.
Response from Host, Apr 2026
Thank you for your feedback.
We would like to clarify that your tickets were provided more than two weeks in advance of your visit, giving ample time to review all assigned details, including the scheduled access time for the Nasrid Palaces.
Please note that the time slots for the Nasrid Palaces are strictly assigned according to the official policy of the Alhambra monument authorities. Once tickets are confirmed, these times cannot be modified or exchanged under any circumstances. This is a regulation set by the venue itself, and it applies to all visitors and ticket providers without exception.
We understand that the assigned time may not have been convenient for your plans, but unfortunately, this is outside of our control and we are unable to make changes once the booking is finalized.
We appreciate your understanding.
Cosmas_H, Apr 2026
Only managed to get the pdf tickets on the day we arrived at Alhambra. By then, we have already missed our entry time to the palace. The various barcodes received from Viator are useless. Contacted supplier and he provided the tickets via WhatsApp.
The e-guide was literally useless as phone signal was bad to download guide.
Response from Host, Apr 2026
Thank you for your feedback.
We would like to clarify that all official PDF tickets, along with detailed instructions for accessing the audio guide, were sent to you via email approximately two weeks prior to your scheduled visit. The tickets provided by Viator are booking confirmations, while the valid entry tickets are always shared separately by us in advance.
Additionally, the audio guide is web-based and does not require any download. Instructions on how to access it were also included in the email.
We kindly recommend checking all emails (including spam or junk folders) before the visit to ensure a smooth experience.
We’re sorry to hear about the inconvenience caused and remain available if you need any further assistance.
Caroline_W, Apr 2026
We had an unexpected family illness and could not make it to the Alhambra. The agent who supported us was Daniel and he was superb. Very responsive, and although we could not get a full refund, he did provide a partial refund- which was very much appreciated.
I would highly recommend Daniel- he helped us in a very difficult situation
Abdelmonem_K, Apr 2026
Amazing service. Was looking everywhere but everything was sold out. Got last minute tickets, very last minute, less than 24 hours before the visit, and everything worked out perfectly. Very helpful when contacting as well for any questions.
Amna_L, Apr 2026
We had a very last minute tour booked with this tour operator after being let down by another one. The tour operator was very responsive and made sure that our tickets were issued to us within the time they had initially promised. It was almost their personal responsibility to make sure we had a great time.
Azam_K, Apr 2026
We got the e-tickects to the Alhambra palace and Nasrid palaces well in advance if our trip. Great communication, very responsive whenever I had a query. Highly recommended.
Christa_Z, Mar 2026
This is an absolutely amazing experience. The agent was so helpful in arranging our last
Minute tickets. Excellent communication and we were so happy we were able to go. Thank you so much. Would recommend to everyone.
Shirley_T, Mar 2026
Daniel was very responsive and got us tickets for our requested date. The mobile audio guide was an extra nice touch. Great for those who need last minute tickets
Maigestu_G, Mar 2026
I booked this for Nasrid Palaces at the last minute late at night. There was a note saying I might have to wait 24–48 hours, but they arranged everything smoothly within a few minutes and I received my ticket safely.
Some people might say the price was a bit expensive, but honestly it wasn’t. It was only about twice the official ticket price, while many other websites or companies sell it for much more than this.
Highly recommended! Thanks to this, I was finally able to enjoy all the sites in Alhambra in one day. It was totally worth it.
Shelley_H, Mar 2026
When we booked, there were no guided tours available except ones that were very expensive. We found the audio guide was very good - the perfect amount of information. There were guides on site that were available for hire as well but not sure of the cost.
Daron_G, Mar 2026
The audio guide is a bit confusing and difficult to track through the palace. Would have been better to use a guide for more organized tour approach.
Response from Host, Mar 2026
Thank you for your feedback.
The audio guides offer several advantages, such as the flexibility to explore at your own pace, the ability to pause or revisit sections, and the freedom to spend more time in the areas that interest you most.
Regarding the ticket delivery, we managed to secure and deliver your tickets on very short notice — only four days before the visit — which can sometimes limit the availability of certain tour formats, such as guided tours.
We truly appreciate your understanding and your feedback, as it helps us continue improving our services.
Stuart_L, Mar 2026
When you book this they will confirm your booking stating that it is pending until they receive confirmation from The Alhambra and your entry time to the Nasrid Palaces (The Alhambra is the military Fort, and Nasrid Palaces were residences). You must take your passport and show both your tickets QR code and your passport to gain entry. Scroll down the ticket PDF to see one ticket per person. The audio guide is challenging as the names of the spaces differ somewhat than what you're actually seeing. We found it frustratingly annoying but got the gist of it eventually! Still, it's better than being taken around by a private guide at a snails pace. Where comfortable shoes as the walk up is steep and the ground is cobblestones everywhere !!
Response from Host, Mar 2026
Thank you for your feedback.
Your booking was made very last minute, for entry the following day. In these situations, we cannot always confirm the reservation immediately because tickets must first be confirmed by the Alhambra administration, especially for the Nasrid Palaces which have very strict time-slot availability. However, despite the short notice, your tickets were successfully confirmed and delivered in time for your visit.
Regarding the entry process, the requirement to present both the ticket QR code and a passport or ID is a mandatory rule set by the Alhambra authorities for all visitors, not something determined by us.
We also appreciate your comments about the audio guide. The guide is designed to cover a wide range of historical areas within the complex, and while some naming differences can occur, many visitors still find it helpful for understanding the history and context of the site.
Gyorgy_V, Mar 2026
we could visit the Nasir Palace, even though we were managing the tickets very last minute. thanks for that
James_F, Mar 2026
Somehow these guys know the secrets to booking a ticket, truly I thought it maybe was a scam but I got my tickets in the end 🙏
Belton_F, Feb 2026
This was sold out and we were able to get tickets for the following day. It was amazing! Thank you so much!
Alma_H, Apr 2026
Superresa,
Värd varenda krona, perfekt arrangör.
Något ni inte får missa.
Planera i god tid eftersom biljetterna snabbt tar slut.
Richardjavier_E, Apr 2026
We recommend it 100%, we managed to get our tickets to the Alhambra a day earlier in the middle of Easter festive 👌🏻
Auto-translated
asier_i, Apr 2026
Stunning visit to the wire, the audio guide tea explains it perfectly, the only bad thing is that the tickets arrived the day before the visit and to organize a little fair, but well...
Auto-translated
Patricio_S, Apr 2026
The self-guide system requires a good internet connection, which in our case did not work very well. I suggest some other support, such as integrating a geolocation, it is difficult to identify where one is and listen to the corresponding audio.
Auto-translated
Roberto_U, Mar 2026
Very nice experience very intriguing buildings to see and very well preserved that arouse a sense of emotion
Auto-translated
Marina_T, Mar 2026
Experience not to be missed
Truly exceptional
Take your time because it deserves it the audio guide was essential
Auto-translated
Monique_V, Mar 2026
Alhambra is beautiful. Because we were late in booking the tickets we had to pay a much higher price than the normal entrance fee. I find the Viator app very unclear and awkward.
Auto-translated
Response from Host, Mar 2026
Thank you for your feedback, and we’re glad you found Alhambra as beautiful as we do.
Our service ensures that travelers who were unable to book in advance still have the opportunity to visit, with guaranteed access and support. This includes managing logistics, staffing, and providing assistance throughout the process.
We understand that ticket prices can be higher when booking last minute. Due to the limited availability and high demand for the Alhambra, securing tickets on short notice often involves additional costs, taxes and people working non stop to secure tickets for you.
quirinus_w, Mar 2026
You send mails ticket is there, then message again You have to pick up the ticket at no 18,a even on the day itself, and as it turns out, the passport you come in with everywhere, very annoying all those messages from you
Auto-translated
Response from Host, Mar 2026
Thank you for your feedback.
We would like to clarify that we sent only one message, which included both the tickets and all the necessary details for your visit. Our tickets are fully electronic, so there is no need to pick anything up in person.
It seems there may have been some confusion or that the messages you are referring to could be related to a different provider or booking.
We’re sorry for any frustration this may have caused and appreciate you bringing it to our attention.
Yessica_G, Mar 2026
The best option if you can't get the official tickets. I had access to everything without paying the exorbitant prices of the resellers, only you must have patience to be confirmed the reservation. I was confirmed 2 days after the purchase. It is the tour for you if you do not like groups and want to go at your own pace. You also have the Audio Guide (many languages available) for data on points of interest.
Auto-translated
Yoshiyuki_S, Mar 2026
It was disappointing because there was little to see, although I had hoped for it.
The Nasrid Palace was also unimpressed, contrary to word of mouth and other evaluations.
I also had a hard time finding guidance on how to pre-pay the parking lot.
There were a lot of tourists and it was very crowded.
Overall it was very disappointing.
Auto-translated
Response from Host, Mar 2026
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations.
Our service focuses on providing seamless ticket access and an audio guide to enhance your visit. We’re always working to make this part of the experience as smooth and informative as possible. We managed to provide you tickets even if you did the booking really last minute.
We understand how disappointing it can be when a visit feels crowded or doesn’t match the anticipation built by reviews. Please note that the Nasrid Palaces and the overall site experience (including crowd levels and facilities like parking) are managed by the venue itself, and is not something we can control.
If there’s anything specific about the ticketing or audio guide experience you’d like to share, we’d be glad to hear it.
Thank you again for your feedback.
marc_f, Feb 2026
It's more like a resale site of much more expensive tickets, I had to restart the provider the day before to get the villets
Auto-translated
Response from Host, Feb 2026
Thank you for your feedback. We truly appreciate you taking the time to share your experience.
Regarding pricing, our rates reflect not only the face value of the ticket, but also service costs, transaction fees, flexibility, taxes, and the operational work involved in sourcing and securing availability—especially during high-demand periods. We focus on helping travelers obtain access to the Alhambra when standard channels may show limited or no availability, providing an additional option for those planning on short notice. We aim to offer convenience and access, even for very last-minute bookings.
Concerning ticket delivery, we send tickets immediately once they are confirmed and issued by the official provider. Depending on availability and supplier processes, this can sometimes be closer to the visit date, but we always ensure tickets are delivered in time for entry.
Takuma_T, Feb 2026
We were very grateful to get tickets, but I think it would be easier to get official tickets if we didn't have these services in the first place. The Alhambra itself was very vast and it was a place where you could feel a deep history.
Auto-translated
Response from Host, Feb 2026
Thank you very much for your feedback. We truly appreciate your comments and are glad that you were able to enjoy your visit to the Alhambra.
We would like to clarify that we always work with official tickets issued by the Alhambra and that all tickets are purchased legally and nominatively, we don’t buy them in advance. We do not operate outside the official system.
From $38.00
per person-You will not receive a refund if you cancel.
Compare Similar Experiences
Current
Alhambra and Nasrid Palaces Entry Ticket with Digital Audio Guide
33
4 hours
Free Cancellation
From
$38.00
Customers Who Bought This Tour Also Bought
Explore Similar Things to Do
- Half-day Tours
- Walking Tours
- Historical Tours
- Tours, Sightseeing & Cruises
- Private and Luxury
- On the Ground
- Private Sightseeing Tours
- Cultural Tours
- Granada
- Half-day Tours - Antequera
- Walking Tours - Antequera
- Historical Tours - Antequera
- Half-day Tours - Malaga
- Walking Tours - Malaga
- Historical Tours - Malaga
- Half-day Tours - Almeria
- Walking Tours - Almeria
- Historical Tours - Almeria
Attractions in Granada, Spain
- Alcaicería Tours & Tickets
- Hammam Al Andalus Granada Tours & Tickets
- Plaza Bib Rambla Tours & Tickets
- Royal Chapel of Granada (Capilla Real) Tours & Tickets
- Paseo de los Tristes Tours & Tickets
- Palace of Charles V (Palacio de Carlos V) Tours & Tickets
- Generalife Gardens Tours & Tickets
- Plaza Nueva Tours & Tickets
- Hammam Al Ándalus Tours & Tickets
- Alhambra (Alhambra de Granada) Tours & Tickets
- San Jeronimo Monastery (Monasterio de San Jerónimo) Tours & Tickets
- Mirador de San Nicolás Tours & Tickets