Uffizi Gallery Florence Hosted Entry Ticket with Timed Access

Florence, Italy

1 hour (approx.)
Offered in: English

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Uffizi Gallery: Priority Entry, Audio Guide & Guided Tour Options

5% savings

from

$17$17

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Overview

What's Included

Timed Entry Ticket
Assistance Host
Audio guide multiple languages

Live Tour guide
skip the line access

Meeting and Pickup

Departure Point

Le Gallerie Degli Uffizi, Piazzale Degli Uffizi 6, 50122, Florence Italy

Ticket Redemption Point

Piazza della Signoria, P.za della Signoria, 50122 Firenze FI, Italy

What To Expect

Le Gallerie Degli Uffizi

Admission Ticket Included

Additional Info

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Near public transportation

Transportation is wheelchair accessible
Surfaces are wheelchair accessible
Most travelers can participate

Supplied by

Cancellation Policy

This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

Reviews

3.3

based on 12 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Do not book this trip with Viator

Christine_A, Oct 2026

Not usual Viator standard at all. The directions and information to find the place to reedem the voucher are useless. Turns out we needed the 'guide' to do it anyway. The audio guide had to be downloaded in situ, was no good without earphones which we did not know we needed and persistently failed inside the gallery. The guide did not arrive early enough so we were well down the queue and her job seemed to be to simply leave us there. The gallery was fabulous but book directly with Uffizi. I've used Viator all over the world but this was a rip off.

Response from Host, Oct 2026

After carefully checking our booking records, we could not find any reservation under your name with our company. It appears this review may refer to a different tour operator's product, as the details you describe (the voucher redemption process and the audio guide setup) do not match the service we provide. We have asked Viator to look into this so your feedback reaches the correct provider. If you believe you did book with us, please contact us through the platform with your booking reference and we'll gladly look into it right away. Best regards, The EU Tours Team

Missed opportunity

Martha_H, Oct 2026

Local tour guide did not have our tickets. Blamed computer problem. Also had no identifiable colors or signs. Too late to rebook with a different tour group. Viator was prompt with a refund but still we missed out on something we really wanted to see.

Response from Host, Oct 2026

We’re very sorry that you couldn’t visit as planned. Not having your tickets ready and being unable to identify our local guide made an already disappointing situation worse. We understand that a prompt refund from Viator doesn’t make up for missing something you were looking forward to seeing. We apologize for the trouble and are reviewing what happened so we can improve our ticket and meeting-point arrangements.

Many problems with tour company

Pamela_V, Sep 2026

First, they changed the time due to problems with the AC (?) and there was no support when I was trying to confirm the change. Confusion between what Viator was saying and the tour company. Showed up at the earlier time and had to wait. Rude person who handed us our tickets. Download of audio did not work. Forced to buy the museum’s audio guide. Very bad experience. I’m sure Viator will not allow this to be posted. I’ve asked for a refund. We were all looking forward to this visit and are extremely disappointed.

Response from Host, Sep 2026

The entry time was changed because the Uffizi Gallery experienced operational problems with its air-conditioning system, which was outside our control. We apologize for the confusion surrounding the updated time and for the conduct you described when collecting your tickets, as this does not reflect the service we aim to provide. We are also sorry that you experienced difficulty downloading the included audio guide. Our team is investigating both the communication and technical issues. Please note that Viator manages the publication of reviews independently, and we will respond to your refund request through the appropriate booking channel.

Bust on connecting to audio guide

Carolyn_A, Jul 2026

The wifi (and data access via our phones) wasn’t strong enough to get the accompanying audio tour in the museum. So unfortunately we really only paid for entry access. Would have been nice to have access to the audio guide as we walked through.

Response from Host, Jul 2026

> Thank you for your feedback. The audio guide requires an internet connection, as stated in the product details. We appreciate your comments and will continue improving our service.

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