Private Transfer in Cancun

Cancun, Mexico

1 hour (approx.)
Group discounts
Mobile ticket

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Overview

Avoid waiting for taxis or taking slow public buses with this ground transfer from Cancun International Airport to Cancun and the Riviera Maya. With this private service, your driver meets you at the airport and drives directly to your accommodations in Cancun or the Riviera Maya, with one-way and round-trip options, depending on your destination. Make your journey in the comfort of a private vehicle with air-conditioning.

A transfer from Cancun Airport to Cancun and the Riviera Maya
Avoid waiting for taxis or taking slow public transportation
Includes optional shopping tour in Cancun or Playa del Carmen
Opt for one-way and round-trip options based on destination

What's Included

meet and greet
Free shopping tour to Cancun or Playa del Carmen
1 piece of luggage per person

Alcoholic Beverages
the free shopping tour doesn't apply for hotels in Tulum Area

Meeting and Pickup

Meeting point

Cancun International Airport
Carr. a Aeropuerto Cancún, 77500 Cancún, Q.R., Mexico
### Meeting Points Our representatives will be waiting for you holding a sign with our logo at the following locations: - ✈️ **Terminal 2**: Platform **32** - ✈️ **Terminal 3**: Platform **55** - ✈️ **Terminal 4**: Platform **50**

End points

This activity ends in a different location. See details below:

What To Expect

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Stroller accessible
Service animals allowed

Near public transportation
Infant seats available
Most travelers can participate
This is a private tour/activity. Only your group will participate

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Reviews

3.3

based on 3 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Do not use them. You’ve been warned.

azara917, Sep 2024

Despite several conversations and email confirmations, they were still 30 minutes late to pick us up. Rather than being greeted with the name on a sign as promised, we were told to look for someone with a red shirt in a sea of people with red shirts. Only for that person to be a receptionist and not the actual driver. She couldn’t speak English and had to use a translator to tell me the driver was going to be an additional 15 minutes late. The driver finally arrives and doesn’t even greet us or smile. Lastly, our stay in Mexico was so much fun that we decided to extend our stay. I sent the company a WhatsApp message and request through Viator but was ignored. They showed up on the day I originally booked without taking accountability for missing their messages. So I ended up having to book a new ride but this time I went with a new company. They were great and proved that I deserved so much better than this terrible experience from this company.

Response from Host, Oct 2024

Good afternoon. We are sorry that your experience with us was not satisfactory. Apparently there was a lack of communication on our part. On your next visit, we would like to offer you a 10% discount on private transfer as compensation for the inconvenience you have experienced. We sincerely appreciate your feedback as it will help us improve our services. REGARDS.

Positive Experience

Shawn_W, Jan 2022

Transportation for the trip was good. The driver picked me up from the airport on time and had a positive attitude and was very welcoming. I had already pre-paid for my transportation to and from the airport. Unfortunately I lost my credit card while at the resort and was unable to tip the driver when being taken back to the airport to leave Cancun. The driver told me that it is customary to give a tip and got upset with me walking away. I felt awful that I was unable to tip the driver but the driver should have understood. The overall experience was good with reliable transportation and prompt service.

great, effective , warm

K_C, Jul 2021

I was greeted warmely and got in the car in less than 5 minutes. that was great. the only thing I wish I knew that we should tip the driver and put some cash handy.