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What are people saying about Hanoi

Louise_F, May 2026
A wonderful day trip
This one day trip was really great value for money. Our guide Key was very knowledgeable and I learned heaps from him. A highlight for me was cycling around the rice paddy fields - amazing scenery! I also enjoyed the 2 hour Trang An boat ride. This tour was well organised and the bus was comfortable. I would highly recommend this day out and it is one that I will never forget.
Sophia_C, May 2026
Great all day tour
We had a wonderful experience with Kenny from Eco Tours Vietnam in Hanoi. He was incredibly kind, patient, and understanding with our 3-year-old daughter, who completely adored him — she spent the tour calling him “teacher” and holding his hand everywhere we went, which was honestly very sweet. He handled toddler unpredictability with remarkable calm and warmth, which made the whole experience much more relaxing for us as parents. Kenny was knowledgeable, friendly, and helped us enjoy Hanoi in a way that felt personal and welcoming. The only small area for improvement would be slightly clearer communication about the itinerary and timing beforehand, but overall the experience was excellent and we would absolutely recommend both Kenny and Eco Tours Vietnam to other families traveling with young children.
Ming_T, Apr 2026
A must-do!
Without much ideas of what to see/do on our first day in Hanoi, having a private and customised walking tour by a local is a great way to get to know the city. Our guide Vy, has good English skill and pleasantly showed us Hanoi landmarks to our interests. We were told the small booking fee (about US$5) was for a donation and we're to cover our guide's applicable entry fees and F&B expenses as she accompanies us plus optional tips. Overall, the tour was well worth it. Vy also gave good recommendations on money changing, shopping, and places for good food.
Michael_C, Apr 2026
Easy arrival pickup
Before my trip, company reached out to confirmed my booking and provided me with contact number on day of arrival. On the day of, driver reached out to me promptly just before I landed in Hanoi. He provided me with directions on where to go once I’m cleared immigration and exit the airport with luggage. Pickup was quick and driver got me to my hotel in Old Quarter with no issue. He was helpful and courteous.
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