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What are people saying about Cancun

SONYA_G, Sep 2026
Lounging in Terminal 4
Very clean and spacious! This is the lounge located near gate 55, I believe there's another one on the other side of Terminal 4. The staff is very kind and professional! The only drawback was there didn't seem to be a lot of outlets to plug into to charge up your phone or computer.
Katy_B, Aug 2026
Great communication.
Absolutely fantastic service. WhatsApp communication beforehand meant I was able to contact the service when my flight was delayed and then I couldn’t find the pick up spot. They helped me find it and waited an extra five minutes for me as the next one was full. Would recommend!
Daryl_A, Aug 2026
Great service! Drivers...
Great service! Drivers were courteous and we felt really safe. Luis Guillermo was our driver on the way back to the airport and he was very cheerful! Feedback: had to wait at least 15 minutes. Some services offer that the shuttle was already waiting at the airport. Besides that, everything went well!!
Dennis_V, Aug 2026
Excellent ride and service!
Super easy, reliable and comfortable! The driver actually showed up at our hotel in Riviera Maya 30 minutes early. This was actually our second time using STP Caribe for airport shuttle service and we enjoyed the trip as much as the first time. We will certainly use them again every time we come to Cancun/Tulum.
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