Private transportation CUN Airport-Tulúm Center & Hotel Zone

Tulum, Mexico

1 hour 30 minutes to 2 hours (approx.)
Pickup offered
Group discounts
Mobile ticket
Offered in: English

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Overview

What's Included

Air-conditioned vehicle

Bottled water

Meeting and Pickup

Pickup points

Select a pickup point

Pickup details

Upon arrival at the Cancun airport and after picking up your luggage, you must exit through the door of transporters and travel agencies. We will contact you by text message with contact instructions. It would be very helpful if you reply to the message informing us when the filters have passed so that we can ask your driver to provide us with a platform number where you can board the transportation...

Drop-off point

Tulum, Quintana Roo, Mexico
To the downtown area and hotel zone of Tulum

Arranged start time

Confirm time with the local provider in advance of your experience.

Select your preferred transportation option to see hours.

What To Expect

Additional Info

Confirmation will be received at time of booking
Infants must sit on laps
Infant seats available
Stroller accessible

Most travelers can participate
Not wheelchair accessible
This is a private tour/activity. Only your group will participate

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Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Reviews

4.7

based on 3 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Okay service, but can be improved

Kateryna_M, Dec 2025

Communication with administration was good. However, the driver didn’t know the address of the drop off even though it was shared with the administration in advance. Didn’t deliver to the exact address even though he had to drive just another 600 feet. We had to wait for our family to be picked up and get to our final destination. Overall good if you can speak Spanish and explain to the driver where exactly you need to be. Even showing the map to the driver didn’t help and we had to call our family to get us. The car wasn’t clean. There were remnants of food and trash on the seats.

Response from Host, Dec 2025

thank you very much for your feedback dear Kateryn, .we are addressing your comments with our operations team to take immediate action to improve the cleanliness of the van and also the driver couldn´t drop you off at the correct location... Please accept our most profound apologies.. As compensation we can offer you a 20% discount on the way back if you decide to book it with us... Hoping you give us the opportunity to serve you again and make things right...