Private Cenotes Adventure in Tulum

Recommended by 100% of travelers

Tulum, Mexico

4 hours (approx.)
Pickup offered
Mobile ticket
Offered in: English

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Overview

What's Included

Lunch

Authentic Mexican tacos with a variety of traditional fillings, aguas frescas like horchata or jamaica, and soft drinks. A delicious local meal to enjoy after the cenotes!
Air-conditioned vehicle
Private transportation
WiFi on board
Guide (English, Spanish)

Use of Snorkeling equipment

Use of Snorkelling equipment

Meeting and Pickup

You can head directly to the meeting point, or request pickup

Pickup points

Select a pickup point

Meeting point

Súper Akí Tulum
Carretera Federal Tulum Ruinas s/n, 77780 Tulum, Q.R., Mexico
We will meet you outside the principal entrance of Super Aki, a White van will pull up whit a guide wearing a dark blue polo t-shirt.

End point

This activity ends back at the meeting point.

Arranged start time

Confirm time with the local provider in advance of your experience.

04/21/2025 - 05/12/2027
Monday - Sunday : 9:00 AM - 1:00 PM

Itinerary

Cenotes Casa Tortuga

3 hours • Admission Ticket Included

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Not recommended for travelers with back problems
Not recommended for pregnant travelers

No heart problems or other serious medical conditions
Most travelers can participate
This is a private tour/activity. Only your group will participate

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)

Gallery picture 2 (from a traveler's review)

Gallery picture 3 (from a traveler's review)

Gallery picture 4 (from a traveler's review)

Gallery picture 5 (from a traveler's review)

Reviews

4.9

based on 13 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Wonderful experience

Kymm_A, Mar 2026

Our party of six really enjoyed the cenote tour. The guide, JC, was friendly, helpful, and knowledgeable. This was a much better experience than other cenote tours we’ve taken, and Casa Tortuga is beautiful.

Response from Host, Mar 2026

Thank you so much for your kind words! We’re thrilled to hear that your group had such a great time on the cenote tour. JC will be very happy to know you appreciated his friendliness and knowledge — he always aims to create a smooth and enjoyable experience for everyone. We’re especially glad to hear this tour stood out compared to others you’ve taken, and yes… Casa Tortuga truly is a beautiful place! We hope to welcome you all again soon for another unforgettable experience!

Fun, quick, pricey

Alexis_H, Feb 2026

It’s was pretty. Guide was good. Transport was private but cenotes were not- they are open to the public. He picked us up on time at our resort. Lifejackets included but no snorkel offered. Underground cenotes about 10min each. Open cenotes had more time and cliff jumps but it was kinda chilly (not their fault). Lunch, as a vegetarian, was not so great. Out of multiple items. They offer juice but no alcohol (for purchase even) What I’m getting at is the tour was fun, but it’s overpriced. We usually tip but didn’t this time

Response from Host, Feb 2026

Thank you for taking the time to share your detailed feedback. We truly appreciate your honesty. We’re glad to hear you enjoyed the day overall, that your guide took good care of you, and that the private transportation and punctual pick-up made things smooth. As you mentioned, the cenotes themselves are public natural sites, but we aim to visit them at times that allow for a more comfortable experience. We’re sorry to hear the vegetarian lunch options were limited that day — that’s certainly not the standard we aim for, and we’ll follow up with the restaurant to improve consistency. We also appreciate your comments about snorkeling equipment and beverage options; feedback like this helps us evaluate how we can add more value. Regarding pricing, we understand that value is personal. Our tours include private transportation, certified guides, entrance fees, and a flexible schedule — but we always review our services to ensure they meet expectations. Thank you again for sharing your perspective. It helps us continue improving the experience for future guests.