Milan Duomo Cathedral Entry Ticket
Milan, Italy
- 2 hours (approx.)
Explore our promoted experiences
Overview
What's Included
- Entry ticket to the Milan Dome
- Guided Tour
- Hotel pick-up and drop-off
- PLEASE NOTE THAT THE VIATOR VOUCHER IS NOT YOUR ENTRY TICKETS!
Meeting and Pickup
Departure Point
- Duomo Di Milano, Piazza Del Duomo, 20122 Milan Italy
What To Expect
1
Duomo Di Milano
Admission Ticket Included
Additional Info
- Confirmation will be received at time of booking
- Wheelchair accessible
- Service animals allowed
- Near public transportation
- Most travelers can participate
- Cathedral+Museum only give acces to the Church and the Museum
- Combo Elevator give entry to all place of the Duomo like Terraces, Museum and the Church
- Combo Stairs give entry to all place of the Duomo like Terraces, Museum and the Church
Supplied by
Cancellation Policy
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
Traveler Photos





Reviews
3.1
based on 53 reviews
Sort by: Most insightful
I am very, very, very, very disappointed about >Viator. I will never ever use Viator again in my whole life. I will never ever recommend Viaotor to anyone else.
There is no time slot. Could have gone in a t time. Do crowded not enjoyable but the most amazing cathedral. Wanted s tour but no r available to wandered around.
This was easy to buy the day before as the official duomo site had no tickets left. Simple to download tickets for scanning no problems.
Last minute wanted to see the duomo. These were the only tickets available that were not insanely expensive. Easy communication and easy to use the tickets!! A must see in Milan.
Super pretty!! Cover up or you need to purchase an isolation gown haha. It was under construction and we didn't get to do the terrace that is another ticket too BTW. Still so much to see from the inside and a must see.
We went to Duomo, no Viator guide identified in sight, ticket office could offer no help, we only had voucher and thought guide would hand us tix, waited waited, then spent 20 more euro on 2 tix with no tour, very disappointed. Shouldn’t guide have made clear where to meet, just said “Duomo” terrible, I want my 40+ euro back!
Response from Host, Aug 2026
Thank you for your feedback. We apologize for the inconvenience caused and we understand your disappointment. We take customer feedback very seriously and we will make sure to ensure that such issues are addressed in the future.
This is a must-see if you are in Milan. It’s beautiful! There is so much history and the intricacies are almost overwhelming
Response from Host, Aug 2026
Thank you so much for your positive feedback. We are happy that you were satisfied with our service and enjoyed your visit. Hope to see you soon again. :)
I missed the email that contained the tickets which created some confusion at the Duomo. Otherwise, we had a great time.
Response from Host, Jun 2026
Thank you so much for your feedback. We are happy that you were satisfied with our service and during your visit. I hope we can make it even better in the future.
The time stamped on all of my documentation was 6:00 PM we arrived at 5:45 only to find out that the tour departed at 5:15 - no email, text or even message was sent through the app correcting this . Very upset that I spent a ton of money for this to happen . This ruined my day in Milan.
Response from Host, Jun 2026
We are always striving to improve our services to provide the best experience for our customers. Thank you for your feedback and we understand your disappointment. We apologize if our service did not satisfy your expectations. We take customer feedback very seriously and we will make sure to ensure that such issues are addressed in the future. Again we are sorry for the inconvenience caused.
Cool…lots of good pics. Ticket gets you on the roof…and inside! Took my wife and she loved it as well
Response from Host, Jun 2026
Thank you so much for your feedback. We are happy that you were satisfied with our service and during your visit. I hope we can make it even better in the future.
Don’t miss the elevator combo- that was amazing!!! Having the tickets before you get there is the only way to do these sites!
Response from Host, Jun 2026
Thank you so much for your positive feedback. We are happy that you were satisfied with our service and enjoyed your visit. Hope to see you soon again. :)
Loved the Duomo but make sure you get the tkts not just the voucher. After several emails and phone calls while we stood outside the Duomo our tickets were emailed directly to me. There was no place to present the voucher. Ticket office could not help.
Response from Host, May 2026
We are always striving to improve our services to provide the best experience for our customers. Thank you for your feedback and we understand your disappointment. We apologize if our service did not satisfy your expectations. We take customer feedback very seriously and we will make sure to ensure that such issues are addressed in the future. Again we are sorry for the inconvenience caused.
Ticket requires waiting in line to get actual ticket then waiting again at Cathedral
Not worth it
Did not enter cathedral
Response from Host, May 2026
We are always striving to improve our services to provide the best experience for our customers. Thank you for your feedback and we understand your disappointment. We apologize if our service did not satisfy your expectations. We take customer feedback very seriously and we will make sure to ensure that such issues are addressed in the future. Again we are sorry for the inconvenience caused.
Terrible trying to get the tickets delivered online
Caused a lot of stress and only because another tour guide helped could we get in
Response from Host, May 2026
We are always striving to improve our services to provide the best experience for our customers. Thank you for your feedback and we understand your disappointment. We apologize if our service did not satisfy your expectations. We take customer feedback very seriously and we will make sure to ensure that such issues are addressed in the future. Again we are sorry for the inconvenience caused.
We booked and paid for tickets but the proper tickets were never sent. If we hadn't of found a kind your guide that wasn't part of the company to help us by spending over an hour to try and get someone to send the ticket
we wouldn't have got in. Very bad experience with viator
Response from Host, May 2026
We are always striving to improve our services to provide the best experience for our customers. Thank you for your feedback and we understand your disappointment. We apologize if our service did not satisfy your expectations. We take customer feedback very seriously and we will make sure to ensure that such issues are addressed in the future. Again we are sorry for the inconvenience caused.
Rooftop was not included although it said optional... Very disappointing experience, we tried to book it there then but there were no time slots left to go. Running around at the place trying to find out what we could do is not the point of booking online, very frustrating since we had to leave Milano without being able to go on the roof which we mainly came for.
Response from Host, Apr 2026
We are always striving to improve our services to provide the best experience for our customers. Thank you for your feedback and we understand your disappointment. We apologize if our service did not satisfy your expectations. We take customer feedback very seriously and we will make sure to ensure that such issues are addressed in the future. Again we are sorry for the inconvenience caused.
You need to download the QR code for your entry to the Duomo. The optional rooftop visit means you buy a further ticket for either 16 or 18 euros per person ( depending on stairs or lift). There is no option of visiting the roof within the original ticket price.
The team at Viator were very quick to help us.
A ticket bought at the duomo is cheaper.
Response from Host, Mar 2026
Thank you for your feedback. We apologize for the inconvenience caused and we understand your disappointment. We take customer feedback very seriously and we will make sure to ensure that such issues are addressed in the future. Our final price is carefully calculated with service fee, out of stock risk.
It was a very efficient entry to see the most well known tourist spot in Milan. I would recommend this trip definitely to my friends❤️
Response from Host, Mar 2026
Your kind words mean a lot to us, and we sincerely appreciate your positive feedback. We strive to provide exceptional service and memorable experiences for all our visitors, and it's fantastic to know that we succeeded in your case.
No one to meet us. Cathedral ticket office would not honor our tickets. The ticket link that was emailed did NOT include the proper ticket scan code we needed. We would like a FULL REFUND! We had to purchase tickets directly from the Cathedral which were half the price. Cathedral was Awesome, this skip the LINE NOT SO MUcH!
Response from Host, Feb 2026
Thank you for your feedback. We apologize for the inconvenience caused and we understand your disappointment. We take customer feedback very seriously and we will make sure to ensure that such issues are addressed in the future. We are always striving to improve our services to provide the best experience for our customers.
The tour specifies it is two hours. Wrong. Five minutes tops. You are only allowed to walk around on the main floor sanctuary, that’s it. They booked our tour at 5:30 and the museum closed before 6 pm. A HUGE WASTE FOR FIVE MINUTES.
Response from Host, Feb 2026
Thank you for your feedback. We apologize for the inconvenience caused and we understand your disappointment. We take customer feedback very seriously and we will make sure to ensure that such issues are addressed in the future. We are always striving to improve our services to provide the best experience for our customers.
I bought tickets to duomo rooftop and in the end the tickets did not include the rooftop access the were just entrances, they were very difficult to access I had to click on various links and it took us a long tome to find the tickets. Not a very transparent procedure and worse of all it tricks you into believing you are getting something more when in fact you are getting the least at a much higher price than market rate. Help line did not answer. Disappointed
Response from Host, Jan 2026
We are always striving to improve our services to provide the best experience for our customers. Thank you for your feedback and we understand your disappointment. We apologize if our service did not satisfy your expectations. We take customer feedback very seriously and we will make sure to ensure that such issues are addressed in the future. Again we are sorry for the inconvenience caused.
Self guided is my preference. Line was short. I walked right in. I lit a candle and dropped a euro in the box.
Response from Host, Jan 2026
Thank you so much for your feedback. We are happy that you were satisfied during your
visit. Hope we can make it even better in the future.
This tour was a great option because tickets for the Duomo were sold out on the date we wanted to visit. We were able to book this tour on Viator the evening before.
Response from Host, Jan 2026
Thank you so much for your feedback. We are happy that you were satisfied during your
visit. Hope we can make it even better in the future.
Buying a ticket online direct from he Duomo was a less expensive option. Ticket only tours from Viator are not worth the extra service charge
Response from Host, Oct 2025
We are always striving to improve our services to provide the best experience for our customers. Thank you for your feedback and we understand your disappointment. We apologize if our service did not satisfy your expectations. We take customer feedback very seriously and we will make sure to ensure that such issues are addressed in the future. Again we are sorry for the inconvenience caused.
First of all, the tickets to rooftop were awesome! But when we walked down to the inside, the guards would not let us through. Said we needed a different ticket. Also said we needed shoulder coverings which we did not have. Disappointing ending to the tour.
Response from Host, Jun 2025
Thank you for your feedback. We apologize for the inconvenience caused and we understand
your disappointment. We take customer feedback very seriously and we will make sure to
ensure that such issues are addressed in the future.
You are scammers, after buying tickets on April 21st we show up today, September 13th, and half an hour before you tell us that 5 of the 6 tickets are canceled, just one word... scammers!!!
Auto-translated
Duomo entrance with rooftop... without rooftop.
Misleading title.
You must buy your ticket, if available, on the spot. Oh too bad, not available.
Toll-free number is nowhere to be found.
Mail you can't answer. We need an app.
Auto-translated
Response from Host, Apr 2026
Grazie per il suo feedback. Ci scusiamo per il disagio arrecato e comprendiamo la sua delusione. Prendiamo molto sul serio i commenti dei clienti e faremo in modo che tali problemi vengano risolti in futuro.
ミラノでは欠かせない観光スポットの一つで見応えがあります。是非参加するべきです。レオナルドダビンチの「最後の晩餐」からも比較的近く、歩いて移動することができました。後悔しませんよ。値段もかなりお得です。
Response from Host, Dec 2024
お客様の温かいお言葉は私たちにとって大変意味深いものであり、お客様の肯定的なフィードバックに心から感謝しています。当社はすべてのお客様に優れたサービスと思い出に残る体験を提供できるよう努めており、お客様のケースでそれが成功したことを嬉しく思います。
Member Pricing
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$21.46
per personWas $22.59(-5%)
-You will not receive a refund if you cancel.
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Milan Duomo Cathedral Entry Ticket
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