Milan: Sforza Castle Entry Ticket & Audio Guide
Milan, Italy
- 1 to 2 hours (approx.)
- Offered in: English
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Overview
What's Included
- Fast-track entry ticket to Sforza Castle
- Self-guided audio tour
- Multilingual audio commentary in English, Chinese, German, French, Italian and Spanish
- Sightseeing app, includes self-guided walking routes and audio tour of Milan
- Mobile device
- Headphones
- Public transportation tickets
Meeting and Pickup
Departure Point
- Castello Sforzesco, Piazza Castello, 3, 20121 Milan Italy
Ticket Redemption Point
Piazza Castello, 1, 20121 Milano MI, Italy
What To Expect
1
Castello Sforzesco
Admission Ticket Included
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Service animals allowed
- Near public transportation
- Most travelers can participate
- Scan the QR code on your voucher to download the app and audio tour prior to arrival (please note this is not the audio guide offered on the premises)
- This self-guided audio tour is subject to the opening days and hours of Sforza Castle
- Exchange your voucher for official entry tickets at Autostradale, Piazza Castello, 1
- The Castle Museum opening hours are Tuesday to Sunday, 10.00-17.30 (Last ticket 16.30; Last admission 17.00). Closed on Mondays, December 25, January 1, May 1
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos




Reviews
3.1
based on 27 reviews
Lora_L, Apr 2026
The audio guide was not a tour. It was a group of topics with information. There was no guidance from point to point. I expected more.
Katherine_P, Feb 2026
You can simply buy a ticket at the castle for only 5 Euro. The self guided tour is just an app. Don’t waste money paying a middle man, Viator.
Response from Host, Feb 2026
Hello!
We appreciate you sharing your feedback, though we are sorry to hear you felt our service didn't provide the value you expected. We would like to clarify that when guests choose our services, the price includes not only the entry but also the convenience of a pre-organized experience and the specific digital tools we provide to enhance the visit.
While tickets are available on-site, many of our guests prefer booking with us to secure their access in advance and benefit from the added context our app-based guide provides. We are sorry that you weren't fully satisfied on this occasion, but we hope you still managed to enjoy the history and beauty of the castle.
Best regards,
VoxCity International
Jim_H, Dec 2025
Local operator issued tickets for the wrong date as they ignored the cancellation of our original reservation following Viator's modification timelines & guidelines and did not issue tickets for the new confirmed / paid booking. We reported the incident to Viator by phone on the spot and we were told that a refund woukd need to be approved by the local operator. Really disappointing as we had to purchase our own tickets at the Sforza Castle after lining up for 20 minutes.
Cecilia_E, Dec 2025
I loved the castle! Lots of interesting artifacts inside the multiple beautiful museums. Lots of history.
Response from Host, Dec 2025
Good morning,
thank you for leaving us this fantastic review!
We’re glad that the history of the Sforza Castle impressed you, and we hope to see you again in the future.
Best regards,
VoxCity
Anat_W, Nov 2025
We cameto Sforza castle but couldnt find where to exchange the vouchers.We walked around for at least 30 minutes and none of the staff members knew how to guide us which left us with a veryunpleasant feeling.Itried to write to you in the app.no one answered me.We bought entrance tickets at our own expense and they were significantly cheaper than what we were charged by you.
Response from Host, Nov 2025
Good afternoon,
Thank you for taking the time to share your feedback. We're truly sorry for the inconvenience you experienced.
We are sorry if you had difficulty finding our meeting point, we always provide complete directions on the voucher and we also have a customer service contact.
We genuinely appreciate your feedback and will review the clarity of our instructions to help ensure a better experience for future travelers.
For any further clarification, you can contact us at the following email address: customer@voxcity.com
Many thanks,
VoxCity
ruthtrimboli, Oct 2025
I am not sure what I paid for. I could not find the tour company initially so wandered around the castle seeing most of what there was to see then went again looking for the tour company, which I found. My booking was for an entrance ticket and audio. I had already been for a tour by myself and I did not have earplugs so could not listen to the information. Money wasted in my opinion
Diana_P, Jul 2025
Very helpful and informative. It is easy to find the place to take the tickets. Very polite and helpful people.
Response from Host, Jul 2025
Good morning,
thank you for leaving us this very important feedback.
We are enthusiastic and happy that you enjoyed our service. We hope to have another opportunity to see you again!
Best regards,
VoxCity
Traci_D, Jun 2025
The details about Tucker pickup location is poorly spelled out. The audio quality is not helpful if the directions of the tour is not provided.
Response from Host, Jul 2025
Good afternoon,
Thank you for taking the time to share your feedback. We are truly sorry to hear that the prearrival insructuions were not clear enough. Your feedback is highly important for our internal improvement, so please be sure we are working on it.
We apologise again for the experience you had. If you would like to contact VoxCity directly, please reach out to us at customer@voxcity.com.
Kind regards,
The VoxCity Team
Reeju_D, Apr 2025
I wish the tour office was a little more helpful with providing more info on what to expect when we got to the castle. It was a self guided tour. Which for this one, I'm glad we did. I wish we were told the Michelangelo exhibit was not included in our tickets. We didn't know where to begin the tour at the castle. Figured it out eventually and we're glad it was self guided. Unless one wants detailed explanation of each item there.
Response from Host, Jul 2025
Good morning,
Thank you for taking the time to share your feedback. We're truly sorry for the inconvenience you experienced.
We're sorry for the inconvenience regarding the Michelangelo exhibition, but the product information explains what our package includes.
We genuinely appreciate your feedback and will review the clarity of our instructions to help ensure a better experience for future travelers. We always try to do our best to ensure good experiences.
Many thanks,
VoxCity
Michelle_S, Mar 2025
I did not like this experience in comparison to the other events we did. The Arch of Peace outside in park was Much better’
Bill_M, Oct 2024
We were given a phone app with no other info. App was difficult to follow or understand with no suggestions or directions. We left after one very confusing hour and seeing very little. Complete waste of time and money.
Response from Host, Nov 2024
Thank you for taking the time to leave feedback about your experience at Sforza Castle.
We apologise for any inconvenience you experienced with the mobile app. We do provide instructions on the voucher and booking confirmation, about how to download the app and access the audio commentary. When you exchange your voucher at the meeting point, the VOX member of staff can also assist with this.
We strongly appreciate your feedback and have taken this on-board so we can strive to improve our experience in the future. If we can do anything else to rectify the problem, please contact us at any time and a representative will be more than happy to speak with you.
Best wishes,
VoxCity
Jeanmichel_B, Dec 2025
Travel agency difficult to find, a little complicated,,we did not know the tours included in the ticket
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Response from Host, Dec 2025
Bonjour,
Merci d'avoir pris le temps de partager votre avis. Nous sommes sincèrement désolés pour le désagrément que vous avez rencontré.
Nous sommes navrés si vous avez eu des difficultés à trouver notre point de rendez-vous.
Nous fournissons toujours des indications complètes sur le bon de réservation, et un contact de notre service client est également disponible.
Nous apprécions réellement votre retour et allons revoir la clarté de nos instructions afin de garantir une meilleure expérience pour les futurs voyageurs.
Un grand merci,
VoxCity
AlejandraMelin_P, Nov 2025
Very good experience! For some audios of the application we can not find the room or piece that you were talking about, maybe the map is a little outdated. Anyway, we had an excellent experience, recommended!
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Response from Host, Nov 2025
Buenos días,
Gracias por proporcionarnos comentarios tan valiosos.
Estamos realmente complacidos de que nuestro servicio haya cumplido con sus expectativas y esperamos tener el placer de darle la bienvenida nuevamente pronto.
Saludos cordiales,
VoxCity
Caroline_T, May 2025
We learned a lot of facts from our guide, Alexia. She is experienced, calm and passionate. Thank you very much!
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Response from Host, Jul 2025
Bonjour,
Merci pour ce retour précieux. Nous sommes ravis que vous ayez apprécié nos services. Au plaisir de vous revoir !
Cordialement,
VoxCity
From $18.00
per personup to 24 hours before the experience starts (local time)
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Milan: Sforza Castle Entry Ticket & Audio Guide
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