Tolantongo Caves, Grottos and Waterfall Tour from CDMX

Mexico City, Mexico

12 hours (approx.)
Pickup offered
Mobile ticket
Offered in: English

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Overview
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What's Included

Guided Tour
Free Wi-Fi at the meeting point
Waiting room with access to toilets
Air-conditioned vehicle

Personal expenses
Lunch

Food and beverages not included
Additional purchases on behalf of the customer
Souvenirs and gifts

Meeting and Pickup

Pickup points

Select a pickup point

Pickup details

Meeting points for pick-ups are assigned according to your area of stay at CDMX. Pick-up will be from 5:00 and 5:30 AM at Reforma 222 (main entrance next to Starbucks, Motor Lobby). The main meeting point is at 5:45 and 6:00 AM at Av. Balderas 49, Lobby Hotel Ibis Alameda.

Operating hours
.5:30 am

Itinerary

Grutas Tolantongo

5 hours • Admission Ticket Included

Additional Info

Confirmation will be received within 48 hours of booking, subject to availability
Not wheelchair accessible
Infants must sit on laps
Not recommended for travelers with back problems

Not recommended for pregnant travelers
No heart problems or other serious medical conditions
Most travelers can participate
This tour/activity will have a maximum of 40 travelers

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Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)

Gallery picture 2 (from a traveler's review)

Gallery picture 3 (from a traveler's review)

Gallery picture 4 (from a traveler's review)

Gallery picture 5 (from a traveler's review)

Featured review

Gerardo_S

Great tour. We went with two more people which made the experience easier, The driver/guide was friendly, helpful, and great at explaining what to expect. The Tolantongo cave, waterfall, and pools were amazing. Where else are you going to go through waterfalls into caves and tunnels? Great time

Reviews

4.1

based on 18 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Great tour. We went with...

Gerardo_S, Oct 2025

Response from Host, Oct 2025

Thank you for your review! 😊 We’re so happy to hear you enjoyed the tour and that traveling in a small group made the experience even better. Our guide and driver always aim to make the journey safe, informative, and fun 🚐💙 The caves, waterfalls, and pools of Tolantongo are truly one-of-a-kind 🌊✨ We’re thrilled you had such a great time and hope to welcome you back for another adventure in Mexico soon! 🇲🇽🌿

A very chill/relaxing getaway

Vanessa_H, Aug 2025

The grutas were absolutely amazing! 🌊 Vanessa was fantastic at sharing information throughout the trip, and Miguel was an excellent driver. On the way there, we made a pit stop and found the most delicious tamales — highly recommend grabbing some! If you don’t have water shoes, you can get them here for just $35 pesos, along with a waterproof phone pouch (both super useful for the experience). The tour was on the longer side, but totally worth it. On the way back, we stopped at Pastes Kiko — 10/10, so good! The van was small but comfortable, with A/C, and never felt overcrowded. We arrived at the grutas around 10 a.m., spent about half the time in the river, and then from 1 to 4 p.m. enjoyed the pools (you could either go with the group or explore on your own). Overall, a super chill, well-organized trip with friendly people. Would definitely recommend! Bang for your buck.

Response from Host, Aug 2025

Thank you so much for your detailed review! 🤩 We’re thrilled to hear you enjoyed the caves, Vanessa’s information, and Miguel’s safe driving 🚐💙. We’re glad you took advantage of the stops to try tamales and pastes — true Mexican delights! 🌽🥟 It’s wonderful to know you found the tour well-organized and had enough time to enjoy both the river and the pools 🏞️💦. We’d be delighted to welcome you back for more adventures in Mexico! 🇲🇽✨

Your was scheduled on...

Kalpesh_s, Aug 2025

Your was scheduled on exact tome . Iwas a We were in small group but it was good trip Driver driven car safely . We enjoyed trip . It was amazing sight seeing. Kalpesh shah Kenya

Response from Host, Aug 2025

Thank you for sharing your experience, Kalpesh! 😊 We're glad to hear you enjoyed the Tolantongo tour and that the trip was safe and pleasant 🏞️🚐 It’s always a pleasure to welcome travelers from around the world — we’d love to have you join us again for another adventure in Mexico! 🇲🇽✨

Disappointed, disorganized, not a tour, just a bus trip.

Philip_K, Jul 2025

Whilst the mountains are lovely, the tour started over an hour late, we almost left thinking they were not coming, even though the night before they asked us to come earlier than the previously advertised time. Travel time is very long, and when you arrive, you are shown where to get food and shown restrooms. Then you are left to your own devices; it wasn't really a tour—we could have figured that out for ourselves. We didn't see any natural caves or waterfalls; I think they exist, but we didn't see them, as it wasn't actually part of the tour. The day is 14 hours not 12, we missed out dinner reservations thinking we would be back at 5:30 pm as advertised but was 7:30 pm. Honestly, I wouldn't recommend it; it was 10 hours of driving for 4 hours at an overpopulated family resort. The bus was so hot (no working air-conditioning) and small; my knees were pushed up against the chair in front. I've ended up with a sore back and knees. P.S. Bring cash as they don't have an ATM or accept credit cards.

Response from Host, Jul 2025

Thank you for sharing your experience. We're sorry the tour wasn't what you expected. We understand that the format may not have matched your preferences, as the Tolantongo tour is designed to offer free time so each visitor can explore at their own pace 🏞️ Regarding the duration, the tour can sometimes be extended due to traffic and other factors beyond our control. Even so, we continuously work to improve our logistics and communication with our travelers. We appreciate you taking the time to write this review and hope to have the opportunity to offer you a better experience in the future 💙

Tolangtongo tour was happier with you guys

bada_H, Jun 2025

Luis arrived at the pick-up location before us and waited for us. He kindly explained everything to us throughout the tour. (We are Korean and don't speak Spanish. Luis made eye contact with us and explained everything in English for us.) He also made sure that we could go somewhere close to our accommodation when we returned.😊 The driver we went with was also kind! He held our hands so we wouldn't get hurt when we got off the bus :) There were 12 of us. On the way back from the trip at Tollangdonggo, he let us watch a movie with Coco. It wasn't boring :)

Response from Host, Jul 2025

Thank you for your lovely review! 🥰 We're happy to hear that Luis and the driver took good care of you and that you enjoyed the Tolantongo tour 🏞️💦 It’s great to know you felt comfortable and well taken care of. We hope to see you again soon on another adventure! 🇲🇽✨

Nice experience but lack of foresight

JEANNOEL_H, Aug 2025

We saw beautiful landscapes and were able to enjoy the thermal waters as announced by the tour. However, we were not informed of any details before the day and we think it would be nice to say so in the tour description. Here are the points: imposed breakfast, provide protection for phones and then suitable shoes for water (we didn’t necessarily have money to buy them on site). These points prevent us from fully enjoying the 100% couple experience. We would have liked to go under the waterfall as a couple but without phone protection, it was impossible. A small note also about the guide, we had asked for an English translation, we did not have any except for polite formulas.

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Response from Host, Aug 2025

Merci d’avoir partagé votre expérience ! Nous sommes ravis que vous ayez apprécié les paysages et les eaux thermales de Tolantongo 🏞️💧 Merci aussi pour vos suggestions, elles nous aident à améliorer l’expérience pour tous nos voyageurs. Nous tiendrons compte des points mentionnés afin de mieux informer à l’avance 📱👟 Ce serait un plaisir de vous accueillir de nouveau pour profiter encore plus de nos aventures 💙