Chichen Itza, Cenote Ikkil and Hubiku+ Valladolid! Deluxe Tour

Cancun, Mexico

12 hours (approx.)
Pickup offered
Mobile ticket
Offered in: English

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Overview

Pack your day full of sights on this Chichen Itza tour that includes visits to Cenote Ikkil, Cenote Hubiku, and Valladolid. Immerse in ancient Maya civilization at one of the Seven Wonders, diving into the waters of Ikkil and Hubiku cenote, indulging in a buffet of local specialties, and exploring the streets of Valladolid where you can shop for unique crafts and street food.

Visit one of the Seven Wonders of the World with a guide
Learn about the ancient Mayan civilization, marvel at their advancements
Visit the Ikkil and Hubiku cenotes, swim in crystal clear waters
Soak up the magical atmosphere in Valladolid; take phots, shop for souvenirs

What's Included

Round Transportation From Cancun & Riviera Maya
Visit to Chichen Itza & Valladolid
Regional Buffet
Visit to Cenote Hubiku and Ikkil
Drinks at the transportation
Box Lunch (Sandwich and Juice)

Preservation tax of 15 USD per adult

$15.00 per person
Preservation Tax 10 USD per child

$10.00 per person
Drinks at the restaurant

Meeting and Pickup

Pickup points

Select a pickup point

Pickup details

Meeting points for travelers that are in downtown hotels and airbnb's or any location that we can't reach: Cancun Meeting Point: in front of the lobby at Oasis Smart in Tulum Avenue Playa Del Carmen: Cocobongo at Playa Del Carmen Tulum: There is no pick up in any hotel or airbnb, the meeting point will be at Super Aki market main gate over in federal avenue The pick up time is set acording to your location, the travelers that doesn't provide pick up location will need to get in contact with us as soon as posible, otherwise we will be not be able to provide the service

Operating hours
.6:30 am

Itinerary

Cenote Ik kil

1 hour • Admission Ticket Included

Chichen Itza Yucatan

2 hours • Admission Ticket Included

Cenote Hubiku

1 hour • Admission Ticket Included

Valladolid

30 minutes • Admission Ticket Free

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Near public transportation
Infants must sit on laps
Not recommended for travelers with back problems
Not recommended for pregnant travelers
No heart problems or other serious medical conditions
Most travelers can participate

Bring your swimsuit, towels and extra clothes
Wear comfortable clothes and shoes
Use biodegradable sunscreen and insect repellent
Does not include Preservation tax of 15 USD per adult
Does not include preservation tax of 10 USD per child
Backpacks are not allowed at Chichen Itza Ruins (any type of backpacks)
Only small bags are allowed at Chichen Itza
This tour/activity will have a maximum of 45 travelers

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Reviews

4.0

based on 3 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Very poor service

Bruce_B, Mar 2023

Before leaving on our vacation, I verified my pick up time and location as 0630 hours at the Hilton Playa del Carmen. This information was also printed on my ticket. After waiting in the hotel entrance for 45 minutes, I called your company at the phone number provided on the email confirmation. Your employee was rude and told me that the pickup would be at 0740 hours. At 0800 hours, a shuttle van showed up to pick us up. It was a dirty interior in a very poor condition vehicle. After picking up other people from various locations, The driver dropped us off at an unknown location of a small store parking lot. There were many travelers and buses there for other tours. There was nobody from your company or signs that identified where all of us should be or what bus was for our tour. We waited in a garbage covered lot for 20-30 minutes until someone finally directed us to load on a bus. After the bus was loaded, our tour guide "Christian" narrated the tour for the very long ride. Unfortunately, it was 95% in Spanish. My wife and I were unable to understand most of what he said which was surely important and historical information. As we made a short shopping stop on the way, I contacted Christian and told him of our inability to understand Spanish. He laughed and told us that he will speak more English for the rest of the tour. When we continued our bus tour transport, Christian continued to narrate in mostly Spanish. We were forced to seek out other tourists that could interpret for us as much of the information contained important information such as deadline times to be back at the bus as it would leave without us if late. At the end of the day our bus headed back to Playa del Carmen. Christian Told us that he would be coming down the aisle to collect tips. When he stopped in from of my seat and looked at me, I said thank you but did not put money in the basket. He walked to the back of the bus and walked forward but stopped next to me and held the tip basket towards me again. I again said thank you, looked at the basket and shook my head no. He looked upset and asked me if I liked the tour. I replied, "Most of it." He stood there for a couple of seconds still holding the basket forward and looking at he. I felt his actions and attitude was a very poor way to represent your company. At the end of the Bus transport he agin gave specific directions to all on the bus regarding wether to depart or stay on the bus. Those directions were in Spanish which I did not understand. I heard me last name but had to ask other passengers what we were supposed to do. My wife and I had no idea where we were as we exited the bus as directed. My wife asked Christian where we are supposed to go and how we will get back to our hotel. With a frown and very dismissive tone, he said you walk that way, it's not too far as he pointed a direction with his hand. Based upon this issues addressed above, I will never use Viator services again. Feel free to contact me at: btbosman61@gmail.com The behavior of the tour guide Christian demonstrated very poor customer service. We purchased a "English Guide" tour which was indicated on the ticket.

Response from Host, Mar 2023

The information of pick up was confirmed and informed 5 days before the tour date, and you even confirmed and reply to the message It's important to read the information under the tour description, it clearly states that the pick up time depends on the location of the hotel Also, the customer service agent was not rude, even with all the screaming and shouting coming from you on the phone The transportation arrived in time and dropped you for around 5 minutes to take you into the bus, none of them were dirty or uncleaned We will look into the performance of the guide Thank you for sharing the experience with us

Long but worth the history

Amanda_B, Feb 2023

Cons: from pick up to drop off was 16 hours to our hotel. We were picked up in a smaller shuttle and dropped on a street with other guests for all kinds of tours, to board larger buses, were put together with other tours and no one knew where to go or what to do . The bus was cramped (seats close together and not much leg room which wasn’t great for almost 8 hours in total on the bus there and back). Some people were made to sit next to a stranger (family of 3 with rows of seats being only 2)- staff would not let us move into spare seats at the back, , the stranger proceeded to spread out, play on his phone loudly playing music and videos and taking phone calls and speaking loudly while the tour guide was giving the us some history before arriving at chicken itza. I could not here the guide even with his microphone due to the stranger. The strangers behaviour was not the staffs fault, however The rules of sitting us next to strangers was not pleasant, especially if there were spare seats. While people were trying to sleep on the 4 hours home, a faulty light on the bus kept coming on over guests heads and was distracting and kept us awake. At Chechen itza we didn’t get to hear the history of all of the structures, only 3, I would have liked to have heard the history to skull wall and the other structures but I believe this is due to the time constraints of leaving from Cancun. You will stop in Valladolid and although a beautiful place, you may be hassled to buy very over priced items. Pros: we had a Mayan guide who spoke great English for us to understand the history while at chicken itza. He was funny, professional and very knowledgeable. It was a highlight for us and he was wonderful. We met up with him at chichen itza and he was provided by the tour company. The food was good and the restaurant was nice! Pork pibil was great. It was filling and the staff were friendly. They had drinks available to purchase. The instructors and guides on the bus were also pleasant and very knowledgeable. It was well worth it all to see the structures if you love history. . Some shop vendors in Vallolidid were kind. A smile and a ‘no thank you’ was accepted humbly in most cases (but not all). Over all I would recommend this tour.

Response from Host, Feb 2023

Thank you for sharing this experience, we will work into the improvements of the transportation logistics We are glad that you enjoyed the ruins and the guides performance. Chichen Itza and all the Mayan Culture is rich in history, people, tastes and much more We are happy that you got to try them!