Eco Adventure Cenotes Casa Tortuga!+ Tulum Ruins From Cancun & Playa Del Carmen

Cancun, Mexico

11 hours (approx.)
Pickup offered
Mobile ticket
Offered in: English

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Overview

Ideal for travelers looking for perfect swimming holes, this comprehensive Tulum tour visits four unique cenotes—limestone sinkholes with emerald waters—at Casa Tortuga Nature Park. Spend two hours of free swimming time at the cenote of your choosing, explore the Maya ruins at the Tulum Archaeological Zone, and stroll around the “Fifth Avenue” galleries, shops, and restaurants. Lunch at a regional restaurant included. Hotel pickup is included for added convenience.

A full-day tour of Casa Tortuga Nature Park and Maya Ruins
Visit four cenotes and spend two hours swimming in your favorite
Admission to Casa Tortuga Nature Park and Tulum Archeological Zone
Round-trip transportation in air-conditioned vehicles with hotel pickup included

What's Included

Visit at the Tulum Ruins
Includes Food 1 Dish to Choose
Entrance to the Casa Tortuga Park and guide
Round trip transportation by van with air conditioning.
Visit to Mother Nature Monument (if available)
Box Lunch at Transportation (sandwich, juice and fruit)

Tulum Ruins preservation tax 25 USD per person

$25.00 per person
Lifejacket in cenotes
The Tulum guide it is not included
Drinks at the restaurant

Meeting and Pickup

Pickup points

Select a pickup point

Pickup details

Here are the Meeting points for travelers that are in Downtown Hotels and Airbnb or any location that we can't reach: 1. Cancun Meeting Point: -in front of the lobby at Oasis Smart on Tulum Avenue 2. Playa Del Carmen: -Cocobongo at Playa Del Carmen 3. Tulum -There is no pick-up in any hotel or Airbnb, the meeting point will be at Super Aki Market's main gate over at federal avenue. If the customer is staying in Tulum or past Playa Del Carmen, the fifth avenue stop will be skipped. We are at liberty to assign any meeting point for all hotels or locations that we can't reach, we may assign landmarks, nearby hotels, and stores among others. The pickup time is set according to your location, the travelers that don't provide a pick-up location will need to get in contact with us as soon as possible, otherwise, we will not be able to provide the service.

Operating hours
.7:30 am

Itinerary

Tulum

2 hours • Admission Ticket Not Included

Cenotes Casa Tortuga

3 hours • Admission Ticket Included

Tulum

50 minutes • Admission Ticket Free

Quinta Avenida

1 hour • Admission Ticket Included

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Near public transportation
Infants must sit on laps
Not recommended for travelers with back problems
Not recommended for pregnant travelers
No heart problems or other serious medical conditions

Most travelers can participate
If the customer is staying in Tulum or past Playa Del Carmen, the fifth avenue stop will be skipped
The visit to the Mother Nature monument depends on availability
Does not include Tulum Ruins preservation tax 25 USD per person
Traveler must bring towel, swim suit and a change of clothes
This tour/activity will have a maximum of 40 travelers

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)

Gallery picture 2 (from a traveler's review)

Gallery picture 3 (from a traveler's review)

Gallery picture 4 (from a traveler's review)

Gallery picture 5 (from a traveler's review)

Reviews

3.8

based on 6 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Horrible customer service

Wendy_P, Jul 2023

I booked this tour thru Viator. We were staying on Isla Mujeres and needed to take a ferry to Cancun to do this tour. The agent thru Viator told me the Tour guide could pick us up at a hotel near the ferry dock at 7:30 am. After booking and paying $550, the tour operator called to verify pick up. He said he would pick us up at 6:50 am and at a totally different location. The ferry didn't leave Isla Mujeres until 6:30 so we would not make it to the pickup location on time. I called Aviator back and they refused to refund me. So I am out $550. Even though our conversation was recorded with there agent assuring me we would have time to take the ferry and be picked up by the tour operator. I would never recommend Viator to anyone. Very very disappointed!!!!

Response from Host, Jul 2023

We are sorry about your experience It's important to reach out directly to the local supplier to confirm the propper information to avoid any issues. Viator agents sometimes are not aware of the exact information, so it's important to ask them to reach to the local supplier for propper answers We were never notified about your situation till the night before, we received it at the start of the day and had to make arrangements like prepaid food, transportation, entrances and taxes among other expenses We are truly sorry for your experience

Cenotesssssss

sharon_r, Aug 2022

The Cenotes were the best part of the excursion, and I would've given it another star, but I felt that the tour guide needed to be more informative and speak louder on the ride throughout all the excursions.

Response from Host, Aug 2022

Thank you so much for the kind words towards the experience We are happy that you enjoyed the cenotes, the nature and beautiness of them make the whole experience special We would be more than glad to welcome you again