Top Tokyo Travel & Transportation Services - page 18
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What are people saying about Tokyo
Daniel_B, Apr 2026
Excellent service and a great value!
The driver was excellent - very patient. He waited for us to get through customs and passport checks at the airport. As soon as we got WIFI after our flight, the driver contacted us via WhatsApp and told us where to meet, and, when we could not find him, he remained in contact until we were able to get our bearings straight. Excellent service and a great value!
KAREN_W, Apr 2026
Mr Denzel Li (sp?) driver
Signage will be on cell phone so don’t look for a paper sign
Driver was patient waiting for me.
He also waited while I secured a WiFi rental.
Driving was excellent and car was clean.
I booked another transfer back to the airport at the end of my trip.
Christine_K, Apr 2026
Great service in Tokyo!!!
We pre-booked GT Transfer to take us from HND to our hotel in Tokyo. We were so pleased with their timeliness and professionalism, we booked them again to take us to and from our cruise ship which we boarded the next day. We spent extra days at the end in Tokyo and booked them again to take us back to the airport. We gave them our cruise itinerary and our flight numbers, and never worried about being delivered to the right place on time.
Their coordinator was awesome. Fluent English texting. Coordination was easy and thorough. The drivers spoke limited English but the coordinator made contact with us to tell us the driver was on-site, and if we had any questions she communicated with the drivers for us. We were three American couples with 6 large suitcases. Their vans were roomy and comfortable. Plenty of room when we added 3 extra duffle bags for all of our souvenirs. Extremely pleased and highly recommend.
Raynette_B, Apr 2026
Great experience
The driver from the airport to the hotel was fabulous! The company had great communication ahead of time via email and text. They also paired me with a female driver which was great as my flight was late getting in so I felt safe late at night. Definitely would recommend!
Donna_J, Mar 2026
Smooth Pick Up.
I confirmed with company prior to and upon arrival at the airport. I wanted an exact location for the meet up. I was given the driver’s contact information. I texted the driver 15 minutes prior to the pick up time and he informed me that he was in route but was stuck in traffic. He sent a picture of the meeting location and a picture of himself. Although a little late, the driver was appropriately attired, polite and apologetic for his tardiness. The van was spacious and clean. A smooth transition to the hotel.
Judy_H, Mar 2026
Transport was great but long
it was a very long ride. Should have flown into Haneda. Driver was punctual and very nice. Car was lovely and comfortable. Traffic was horrible and transport took 2.5 hours. Can not blame the traffic or length of time on anyone but circumstances that’s why i rated so high
Eric_T, Jan 2026
5 star
Communication was great. They took the time to check to see if I wanted to adjust my pick up time due to the roads being empty or m New Year’s Eve. Driver was in time and I received a text and location photo when they arrived making it easy to meet up.
Jerry_D, Oct 2025
No hassle airport transfer
The company staff were professional, very polite and attentive. The 2 vehicles were very clean. All of our expectations were met. We traveled with 1 infant and 1 toddler. HOLIDAY IN JAPAN is the name of the company. Wish I could speak Japanese. It would have been much better.
Phillip_H, Oct 2025
This was a top rate...
This was a top rate experience, especially given how many times I messed up the reservation. First wrong airport which they pointed out to me, then the wrong day! David was incredibly helpful and even pointed us to the website for entry into Japan to speed us thru customs. Our driver was great and the trip to the hotel very comfortable.
Joshua_E, Sep 2025
Great sumo tour
After being unable to purchase tickets through the official website we thought we were not going to be able to go to the big sumo tournament. This tour came through, it provides a quick summary of sumo and its history. Then you get official tickets and seats for the sumo tournament. We got to the arena with plenty of time before the main events started and watched all the biggest matches.
Cliff_T, Jun 2025
Dependable Friendly Rides!!!!
This is the second time booking transportation to/from the airport and had great experiences. The drivers contacted us prior to arrival and were ready at the pick up times. They are prompt and dependable. We will definitely use them again on our next trip to Japan.
Judy_C, May 2025
Thank you Zou!
This service was excellent! The company reached out to confirm we made a reservation after we booked an airport transfer. They wanted to check flight details and to confirm requested pick up time and location. We were contacted the day before our scheduled pick up to confirm again, and our driver Zou made sure to arrive early with our name on a sign to alleviate any worries. The green plate vehicle was a very smooth drive with great AC. A fantastic break from the humidity. Thank you Zou, for your professionalism! It was truly a great way to end our time in Japan.
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