Transportation Private Punta Cana Airport And Hotels
Recommended by 92% of travelers
Badge of Excellence
Punta Cana, Dominican Republic
- 20 minutes (approx.)
- Pickup offered
- Group discounts
- Mobile ticket
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Overview
Punta Cana International Airport (PUJ) handles millions of arrivals annually, and finding ground transport after a long flight—especially to resorts spread along miles of Dominican coastline—is often the most stressful part of arrival. This private one-way transfer saves you the hassle with a meet-and-greet service, followed by a direct transfer to your accommodation.
- Prebooking your transfer guarantees your ride is waiting on arrival
- Meet-and-greet service ensures a seamless experience
- Save hours of public transport hassle with a direct, private transfer
- Enjoy the peace and privacy of a vehicle exclusive to you
What's Included
- General information of the area
- Wifi
- Air-conditioned vehicle
- Bottled water
- Private transportation
Meeting and Pickup
Pickup points
Select a pickup point
Pickup details
At the time of pickup, our drivers will be properly represented holding a sign with their full name and our company logo to ensure you can easily identify us. Arrivals at the airport: We have two meeting points to make our meeting easier and more effective, for Terminal "A" our representatives will be waiting for you at the restaurant called "JEG-LAG" which is located just a few meters from the exit of the airport. terminal. For terminal "B" the meeting point will be at the restaurant called "REFUGIO" located just a few steps from the exit.
Drop-off point
- Punta Cana, 23000 Punta Cana, Dominican Republic
Arranged start time
Confirm time with the local provider in advance of your experience.
Select your preferred transportation option to see hours.
View tour option
What To Expect
Additional Info
- Confirmation will be received at time of booking
- Service animals allowed
- Stroller accessible
- Not wheelchair accessible
- Most travelers can participate
- This is a private tour/activity. Only your group will participate
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Featured review
Molly_J
They were very communicative, joyful, and helpful. Our driver Abel was very sweet! I highly recommend this service. A minivan was perfect for 6 of us with big luggage, too.
Reviews
4.7
based on 144 reviews
Sort by: Most insightful
Kristine_D, Jul 2026
Prompt, professional and very clean nice car! Driver communicated with us for pickup time and even was early! I was nervous about being on time for airport and had no worries with this company.
Kathleen_M, Jun 2026
It went vey smoothly and the driver was kind and so accommodating! He even got us to the airport in time for us to have a drink before taking off!!!
Yasiris_T, Jun 2026
This was my third time visiting the Dominican Republic and the first time bringing my parents, and unfortunately it turned into the worst transportation experience I’ve had.
The pickup process there was no sign with our names as expected, and the first representative we encountered was standing off to the side, offered no guidance, and seemed annoyed whenever we asked questions. We then had to wait about 10 minutes for the driver to arrive.
The ride was tense and unprofessional, and the driver was texting while driving, which made us feel very unsafe. I became so worried that I turned on my mobile data just to follow our route on GPS and make sure we were actually heading to our hotel.
Overall, this experience lacked professionalism, and basic safety standards. I would not book this service again and cannot recommend it based on our experience.
Response from Host, Jun 2026
Dear Yasiris Torres Rivera,
Thank you for sharing your feedback. We have carefully reviewed your case, including our internal communication logs and GPS records.
Regarding your arrival, our records show extensive communication starting the night before you landed. We provided detailed, step-by-step instructions on how to locate our team—instructions which you acknowledged and even "liked" with a heart emoji as a sign of appreciation. On the day of your arrival, we remained in constant contact; we even received photos from you while you were still on the plane to coordinate the pickup.
Due to a total collapse at the airport that day caused by heavy immigration lines, we waited for you for over an hour with the utmost patience and dedication. Throughout this entire wait, we never lost communication and re-sent photos of our exact meeting point to ensure a smooth connection despite the chaos at the terminal.
We are quite surprised by your comments regarding the quality of the ride, as our chat history shows no mention of any dissatisfaction during or after the service. Had you expressed any concerns through the same channel we used all day, we would have addressed them immediately. We take our clients' safety and satisfaction very seriously, as evidenced by the high ratings from the rest of our community.
While we regret that you chose to share these concerns publicly rather than through the direct line of communication we maintained, we sincerely thank you for choosing us for the third time as your transportation company in the Dominican Republic.
Best regards,
Management Team
JB Transfer DR
Jayanti_F, Jun 2026
They were patient when it took us a little time to get to them from the airport security. And got us to our hotel in plenty of time
Bilani_K, Jun 2026
The driver was extremely rude and would not take me to my Airbnb. He put us out of the SUV before we reached our destination because he didn’t understand English and grew frustrated with me trying to translate with my phone.
Response from Host, Jun 2026
It's very easy and simple to come to an open platform where all our clients can freely express their opinions about our services and freely discredit them, since there are no restrictions for anyone who wants to leave a comment. They can come and defame a serious, prestigious company with excellent reviews like the hundreds we have, and say any lie just to cause harm. "These clients are scammers." I remember them very well. We provided them with the service in the vehicle they paid for, a black SUV, and upon arriving at their destination, an Airbnb, these clients didn't even have an organized reservation. After the driver waited for more than 30 minutes so as not to leave them, we were obligated to leave because 45 minutes had already passed, and as everyone understands, transportation vehicles usually have other services to complete. To top it all off, once we left after waiting so long, these clients sent Viator a refund request claiming that the driver never arrived at the airport, without considering that an organized company collects all the evidence, messages, and photos. The ticket that customers give upon boarding serves as proof of service. How can you then claim the driver never picked you up and demand a refund? This is the kind of person who causes harm wherever they go. Be very careful, friends.
ashley_t, May 2026
The company communicated very well and fast. They gave clear instructions and were on time. We were a family of 8 and everyone fit comfortably. If back in Punta Cana- would use this company again. We used them for both pick up and drop off to the airport.
leticia_m, May 2026
This is my favorite company. Friendly,responsible, caring, professional, and reliable. I will be the only using this company for now on. Our driver was amazing.
Response from Host, May 2026
Thank you very much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed our services and that our driver provided you with exceptional care.Your satisfaction is our top priority, and we are committed to maintaining the high standards you highlighted.
We look forward to the pleasure of serving you again on your future trips.
Sincerely,
JB TRANSFER DR
Linda_M, Apr 2026
They were on time for pickup, clean vehicle, safe driver. They contacted me the day before to confirm all the details.
Response from Host, May 2026
Thank you very much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed our services and that our driver provided you with exceptional care.Your satisfaction is our top priority, and we are committed to maintaining the high standards you highlighted.
We look forward to the pleasure of serving you again on your future trips.
Sincerely,
JB TRANSFER DR
Chris_E, Apr 2026
Very good communication. On time Joseph was a great driver! Water and beer available. Strongly recommend.
Response from Host, May 2026
Thank you very much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed our services and that our driver provided you with exceptional care.Your satisfaction is our top priority, and we are committed to maintaining the high standards you highlighted.
We look forward to the pleasure of serving you again on your future trips.
Sincerely,
JB TRANSFER DR
madelinegodinez917, Apr 2026
Excellent service when picked up and dropped off at the airport. Definitely recommend for anyone going to Punta Cana.
Response from Host, May 2026
Thank you very much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed our services and that our driver provided you with exceptional care.Your satisfaction is our top priority, and we are committed to maintaining the high standards you highlighted.
We look forward to the pleasure of serving you again on your future trips.
Sincerely,
JB TRANSFER DR
Bonnie_H, Apr 2026
Other than waiting over 9 hours for a pick up confirmation, 3 messages, a phone call(with no answer), and a chat with Viator customer service, causing stress and worry. As we needed this for our return to the airport to return from our honeymoon. After finally getting a confirmed pick up time, the driver was early, polite and professional. Got us to the airport on time and made our flight home.
Response from Host, May 2026
Thank you for sharing your experience with us. We sincerely apologize for the long wait you experienced regarding your pick-up confirmation. We understand how stressful this situation must have been, especially during such an important time as your honeymoon.We are pleased to hear that once the confirmation was received, our driver was early, polite, and professional, and that you made it to the airport on time. Your feedback is invaluable, and we will work to improve our communication processes to ensure a smoother experience for our customers in the future.Thank you for your understanding, and we hope to serve you better next time.
Best regards,
Sonya_A, Apr 2026
DB Tranfers was very communicative via iMessage. They sent notifications upon arrival with pictures of the driver. My transportation was available upon arrival and departure.
Response from Host, May 2026
Thank you very much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed our services and that our driver provided you with exceptional care.Your satisfaction is our top priority, and we are committed to maintaining the high standards you highlighted.
We look forward to the pleasure of serving you again on your future trips.
Sincerely,
JB TRANSFER DR
Tasia_B, Apr 2026
Very communicative and pleasant. No issue with pickup or drop off. Definitely would recommend JB for transportation needs.
Response from Host, Apr 2026
Dear Customer,
Thank you so much for your kind and thoughtful words. It truly means a lot to us to know that you had a smooth and pleasant experience from pickup to drop-off.
We’re especially grateful for your recommendation — it’s the greatest compliment we can receive. Our team works with care and dedication to make every ride comfortable and reliable, and knowing that we met your expectations brings us genuine joy.
It was a pleasure assisting you, and we hope to have the opportunity to welcome you again in the future.
With appreciation,
JB Transportation Team
Christopher_W, Apr 2026
After walking a mile from the airport to get the the vehicle I was extremely disappointed that they sent out the oldest vehicle on the island that had been spray painted in several areas. The vehicle began to rock and vibrate as it moved down the road. Exhaust fumes were also heavy inside the vehicle cabin.
I have pictures to show the scam.
Response from Host, Apr 2026
Dear Customer,
We appreciate you taking the time to share your feedback.
At the time of your arrival, we coordinated your pickup with the assigned black Suburban; however, due to an operational situation — the kind that can happen anywhere in the world — that vehicle was unable to arrive on time. In order to avoid making you wait unnecessarily, we chose to send the closest available Suburban.
That said, we understand from your comment that the main issue was that the vehicle **was not black**. Fortunately, while the color may not have matched expectations because the car was GRAY, the primary objective — transporting you safely to your destination — was still accomplished, at no cost to you.
It is also important to note that, on that same day, you were given a full 100% refund for the service, and in addition, we provided your transfer to the hotel completely free of charge, precisely to compensate for any inconvenience… including, of course, the unexpected change in the vehicle’s color (YOU FORGOT TO MENTION THIS HERE).
We are very sorry that your safety was compromised because the vehicle was not black. At that moment, our most important priority was having the vehicle ready for you upon your departure, which we understood was the most important thing at that time, not the color of the vehicle. Thank you.
Michael_T, Apr 2026
Do not rely on this company! When gas prices went up they canceled with less than 24 hours notice. I had tried to confirm with them twice prior and they never responded. Viator provided no assistance.
Response from Host, Apr 2026
Dear Customer,
Thank you for sharing your feedback. We sincerely regret the confusion and the experience you described.
After reviewing your case, we confirmed that the reservation contained a pricing error. The rate you selected applies exclusively to transfers within the Punta Cana area and does not cover services to or from hotels in Santo Domingo, which have a different cost structure due to the distance.
We understand that situations like this can be frustrating, especially close to the service date. The adjustment made was necessary once the discrepancy in the booking was identified, as it was not possible to operate the service under those conditions.
We also apologize if you did not receive a timely response to your previous attempts to contact us. This does not reflect the level of service we aim to provide, and we will review this internally to improve our response times.
We appreciate your understanding and take your feedback as an opportunity to improve the clarity of our information and the quality of our service.
Keoaroun_P, Mar 2026
Excellent communication and easy pick up...great company for private transfers! We would definitely use this company again.
Response from Host, Apr 2026
Dear Customer,
Thank you so much for your kind and thoughtful words. It truly means a lot to us to know that you had a smooth and pleasant experience from pickup to drop-off.
We’re especially grateful for your recommendation — it’s the greatest compliment we can receive. Our team works with care and dedication to make every ride comfortable and reliable, and knowing that we met your expectations brings us genuine joy.
It was a pleasure assisting you, and we hope to have the opportunity to welcome you again in the future.
With appreciation,
JB Transportation Team
Rebecca_R, Mar 2026
Prompt and very lovely driver. Great communication with the control team. Super easy to make changes
Response from Host, Mar 2026
Thank you so much for your wonderful review! We’re delighted to hear that our communication met your expectations and helped make your journey smooth and stress-free. It’s great to know our drivers provided a friendly and relaxing experience.
Your recommendation means a lot to us, and we truly appreciate your trust. We look forward to welcoming you again in the future!
James_M, Mar 2026
Great way to go for a ride to and from the airport or wherever you need to get around.
Very courteous and professional and on time.
Response from Host, Mar 2026
Thank you so much for your wonderful review! We’re delighted to hear that our communication met your expectations and helped make your journey smooth and stress-free. It’s great to know our drivers provided a friendly and relaxing experience.
Your recommendation means a lot to us, and we truly appreciate your trust. We look forward to welcoming you again in the future!
Molly_J, Mar 2026
They were very communicative, joyful, and helpful. Our driver Abel was very sweet! I highly recommend this service. A minivan was perfect for 6 of us with big luggage, too.
Jim_M, Mar 2026
I’m glad I found these guys
The airport is under construction and the exit/pickup area was almost complete chaos But if you didn’t make arrangements already compare prices some were higher than what we booked round trip we passed probably 40 taxi drivers and a dozen private chauffeurs
Roustam_T, Mar 2026
Great service! Transport was already waiting for us as we landed and took us to the hotel with comfort
Robert_E, Mar 2026
This the 2nd time we have used this service and they are outstanding! Was on time and easy to find our driver
Response from Host, Mar 2026
Thank you for using our service again! It means a lot to us that you came back, and we’re so happy everything went perfectly. We’ll be sure to share your kind words with our team. Looking forward to your next visit!
Timothy_D, Mar 2026
We had a great experience with JB Transfer. We received a message a day before the pickup with very detailed information on where to meet at the airport.
Transport was smooth and drivers were on time and friendly. I highly recommend going with them for private transfers in DR!!
Response from Host, Mar 2026
Thank you so much for your wonderful review! We’re delighted to hear that our communication met your expectations and helped make your journey smooth and stress-free. It’s great to know our drivers provided a friendly and relaxing experience.
Your recommendation means a lot to us, and we truly appreciate your trust. We look forward to welcoming you again in the future!
Meagan_G, Mar 2026
There was both good and bad with the experience, but unfortunately the bad outweighed the good. The communication with the driver was good as we were looking for him in the airport. However, if I hadn't been traveling with my boyfriend, I would not have felt comfortable with this company driving me anywhere. There were several weird things that happened in the course of our pick up from the airport that really turned me off. The last one being that the representative snapped a picture of us in the van before he closed the door. So, so weird. Do not recommend.
Response from Host, Mar 2026
First of all, thank you for taking the time to share your experience. We sincerely regret that the service did not meet your expectations and that you felt uncomfortable during the transfer. We deeply value the safety and privacy of our passengers, and we have therefore conducted a thorough internal review of the case.
Following our review, we found no evidence that your physical safety was compromised or that any action took place that jeopardized your security during the journey. Regarding the photograph mentioned, we would like to explain that taking a picture at the beginning of the service is part of our operating protocol: it serves as a welcome record and proof that the service was provided as agreed. However, the photo was not taken by force and without any objection from you at the time
We regret that the situation made you uncomfortable. We have reiterated to our team the importance of clearly communicating this procedure and requesting explicit consent when a passenger expresses doubt or discomfort.
please feel free to contact us if have any other questions
Larry_D, Mar 2026
Very good,professional service, fluent in English, French and Spanish, took care of baggage,, was courteous and cheerful
Response from Host, Mar 2026
Thank you very much for your kind review. We truly appreciate your words about our professionalism and service. It was a pleasure assisting you, and we are glad you felt comfortable with the communication in English, French, and Spanish.
We always do our best to help our guests with their luggage and make every transfer pleasant, safe, and on time. Your feedback motivates us to continue providing excellent service.
We hope to see you again soon in Punta Cana.
Best regards,
JB Transfer
Lori_H, Mar 2026
Super friendly and helpful! Help guide us through the crowded transportation area. Got us to our resort quickly!
Billie_P, Mar 2026
Efficient transport between Punta Cana airport and our hotel. We were in constant communication with the tour operator who texted me photos of the person we were to meet and where exactly to meet him. There were 6 of us (2 women and 4 16-yr olds). The had sent one person to get us and all of our bags. The man took the two women’s bags and the kids had to take their own. All of the luggage had wheels, so not a big deal for them to tote their own suitcases. As we were watching other passengers getting into their transport, we were walking further and further. Through the parking lot, around a barricade, over the river and through the woods. Finally we arrived at the van with the driver. Everything went smoothly thereafter. We were not offered bottles of water or a cool washcloth, but you get what you pay for, especially where travel is concerned. It was only $45 for all 6 of us and we arrived at the hotel safely.
Response from Host, Mar 2026
Dear Billie, I greatly appreciate your feedback, as it is vital for us to continue optimizing our services and providing a better experience. Regarding your transfer, as it is evident the airport is undergoing renovations, which is affecting all tour operators. Unfortunately, we have to improvise to expedite your transfer without a long wait, as access to the terminal is restricted. I also apologize for the lack of water, which should have been provided in the vehicle. I'm sure it was an oversight by the driver. Thank you again, we always here for you is need any other assistance
Danielle_H, Mar 2026
It was a little hard to find in the beginning at the airport. Once found everything went smoothly. Both drivers were nice and helpful.
Response from Host, Mar 2026
Thanks a lot for your feedback, yes unfortunately we are suffering the airport renovation and if giving us a little hard time, hopefully will end soon.
Tanks again for traveling with us
Vitalijs_B, Mar 2026
Everything was okay. The taxi driver was waiting for us. Our flight was a little delayed, but we stayed in contact all the time through WhatsApp, so the communication continued smoothly. Because of this, there was no rush for us. Everything regarding the communication, the car, and the transportation was excellent, and we are fully satisfied.
Cynthia_P, Feb 2026
I would highly recommend this service. The transportation was a private mini van that took us directly to our resort and back to the airport. The only confusing part was at the airport in the pickup location, but it wasn’t Viators fault it was airport signage. Will definitely be utilizing their services on the next trip!
From $8.00
per personup to 24 hours before the experience starts (local time)
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