Private Transfer: Punta Cana Airport to Hotels
Recommended by 95% of travelers
Badge of Excellence
Punta Cana, Dominican Republic
- 20 to 45 minutes (approx.)
- Pickup offered
- Group discounts
- Mobile ticket
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Overview
Arrive at Punta Cana airport stress-free, knowing your private driver and vehicle will be waiting to take you to your accommodation in Punta Cana. All fees are included, so you won’t have to pay anything on the spot or deal with hidden charges. Just relax in your private vehicle with just your party on the ride to your hotel.
- No need to deal with taxis or shared transfers
- Easily meet your driver at the airport
- All fees are included in the price so no surprises
- Relax in your private vehicle for just your group
What's Included
- Private vehicle with air conditioning
- Transportation in a private vehicle
- Alcoholic beverages (for sale)
- Drinks
Meeting and Pickup
Pickup points
Select a pickup point
Pickup details
Once the reservation is made, you will be provided with a telephone number and an email so that you can contact us in case of any doubt or change. Upon arrival, one of the company representatives will have his name on a sign and will guide you in his driver.
Drop-off point
- 23000 Punta Cana, Dominican Republic
bavaro punta cana
Arranged start time
Confirm time with the local provider in advance of your experience.
Select your preferred transportation option to see hours.
What To Expect
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Stroller accessible
- Service animals allowed
- Near public transportation
- Infant seats available
- No heart problems or other serious medical conditions
- Most travelers can participate
- This is a private tour/activity. Only your group will participate
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Featured review
Paul_K
We had a very pleasant experience with this transportation company getting from the airport to our resort and back. The company rep, Fredelin, reached out the day before and day of our arrival via text and photo to let us know that they were waiting for us. Our driver was super nice and helpful. Confirming our return pickup date and time was also easy. Oscal showed up on time and got us quickly to the airport. I would definitely ride with these guys again.
Reviews
4.8
based on 984 reviews
NanaEsi_B, Jun 2026
Francisco and Rachel handled us with care. The service was good. I didn’t regret not regret my choice.
Response from Host, Jun 2026
Thank you so much for your positive review!
It motivates us to continue to improve ourselves in every service. We are waiting for you when you want to come back!
Anthony_F, May 2026
They said they would be in the airport waiting but I had to go out to the pickup line to find them, I paid for round trip service, they didn’t answer my calls about the pickup for the hotel and I have to schedule another ride..0 stars
Response from Host, May 2026
I understand your comment, but let me clarify each point with complete clarity and truthfulness:
Yes, they had to come to the exit to meet us, and that's because, for security and access reasons, we can't approach the plane. We don't do this intentionally or out of disrespect.
You stated that you had to hire another transportation company, but that's completely false; it's a lie. It was our owner who personally picked you up and took you, just as agreed. In fact, he spoke with Erika that same day and they told her about the negative review she had posted. During that conversation, they both confirmed to Erika that they would remove the comment, which they ultimately didn't.
And there's something else important we must mention: you didn't book a VIP service or an SUV. However, to provide you with better service and greater comfort, the owner personally picked you up in a high-end SUV, offering you a service superior to what you had paid for. During the trip, he politely asked if we wanted music, if the air conditioning was to our liking, and if everything was alright, always striving to provide the best possible service. The response we received was arrogant, rude, and disrespectful, despite our attention to detail and goodwill.
We truly don't understand where this negative review comes from, as we provided excellent service, even better than what you booked. Everything was coordinated, the owner attended to you personally, and you confirmed that everything was fine. As we always say, the customer is right, and we respect that, but we find it unfair and dishonest to say things that didn't happen and to treat someone who provides such attentive service in this way.
Please don't worry, we are aware of everything that happened and your attitude toward us. For this reason, we prefer to be clear: we hope that for future trips you will book the services of another company, as we have decided not to use them again. We wish you all the best.
Monique_P, May 2026
I received Great customer service from Francisco!!! He’s so friendly and welcoming!! Punta Cana transport is definitely the transportation service to book with!!
Response from Host, May 2026
We sincerely thank you for taking the time to share your experience.
It motivates us a lot to know that you liked everything!
We hope to see you again soon.
gilmore_h, May 2026
We had to wait a very long time for are transportation. Upon transport arrival my wife and I had to walk with are bags to the vehicle which was ridiculously long. The vehicle waiting for us was an old best up mini van not a black SUV as advertisement booked with Viator. We will be seeking a refund for the services that were not provided.
james_b, May 2026
Make sure you confirm time.of pickup we were told 2 different times..once we ironed the time out..driver Elvis and transportation was excellent
Response from Host, May 2026
You just made our day! Thank you for such a fantastic review!
Daniel_P, May 2026
Pick up from the hotel was on time. The driving was smooth. The minivan was clean and air conditioning was good👍
Response from Host, May 2026
Thank you so much for your review. It helps us a lot to keep growing and improving.
We hope to continue to count on your preference always!
Cassandra_J, May 2026
Once we reached the transportation hub, the young lady worked fast and pushed us through crowds of ppl getting us to our minivan driver. We were at our hotel within 30 minutes of touching down in the Dominican Republic. Great Job!!!
Response from Host, May 2026
Thank you for the excellent rating! Us
Motivates to continue giving the best.
alrods2, May 2026
It's a very punctual and reasonable priced company, with attentive drivers,verygood service and overall very pleasant.
Response from Host, May 2026
t's great to know that everything flowed perfectly. We always look for the maximum
Comfort for you!
Idong_I, May 2026
They were helpful in helping me locate my sister who arrived before me and was in a different terminal.
Clean car and got to our hotel in time.
Had a great experience with them.
Response from Host, May 2026
"Thank you very much for your amazing review! You fill us with joy with your words."
kate_r, May 2026
A bit confusing at first but everything worked out in the end.
The driver and attending staff at the airport were very pleasant and help.
Response from Host, May 2026
"Thank you for your review! It fills us with satisfaction to know that you enjoyed your experience.
We hope to see you from n'
> very soon!"
Alisha_M, May 2026
Seamless experience. Clean, spacious vehicle. Friendly service and prompt pickup. I would use this service again.
Response from Host, May 2026
Thank you for your review. We are very happy that your visit was pleasant.
Gavin_S, Apr 2026
Pickup from the airport to resort was in a "30yr old 12 passenger van" but was private transfer. Resort to airport was in a nice SUV as advertised.
Response from Host, Apr 2026
We carefully read your comments regarding the initial pickup vehicle. We understand that your expectations may have been different, but we are somewhat surprised by the mention of an "old vehicle," as all our vehicles rigorously comply with the regulations and high safety standards established by the Ministry of Tourism for passenger transport in the region. We always ensure that each vehicle is in optimal condition to guarantee a safe and comfortable journey, regardless of the service category booked.
It is worth noting that for the economy service, such as the one you booked, vehicles are assigned according to the necessary logistics and capacity, always guaranteeing adherence to the route and basic comfort. In fact, we are pleased that the return transfer was in a modern SUV, as you mentioned.
We strive to offer a quality service that matches the category the customer selects, always prioritizing safety and meeting expectations within the agreed-upon terms. We appreciate your feedback, as it allows us to review and continue improving the communication of what our different service levels include.
Sincerely, Jose Velez
Ed_G, Apr 2026
Old beat up van. Not like advertised. Driver never said one word but he was very kind. Wife not happy. Me….i just go along for the ride.🫣
Response from Host, Apr 2026
We regret that your perception of our service was not as you hoped and that you were not satisfied with your transportation experience. We appreciate your feedback, as it allows us to address and clarify the information.
We categorically deny the claim that we use "old, dilapidated vans" or that our vehicles do not match what is "advertised." It is crucial for you to know that all our vehicles are properly registered and rigorously inspected and approved by the Ministry of Tourism. As a responsible tourist transportation company, we adhere to strict quality and safety controls. Tourism authorities do not permit the operation of vehicles that do not meet established standards, so your suggestion that we use "old" or poorly maintained vehicles is incorrect.
Our fleet complies with all current regulations, and while we offer different vehicle categories, all of them are in optimal operating condition, clean, and well-maintained. If you were expecting a luxury or higher-end vehicle, the option to reserve one has always been available and is specified in our services.
We are pleased, however, that you recognized the courtesy of our driver, which reflects our commitment to professional service.
For future trips, we suggest you consider our luxury or premium vehicle options if your expectations require specific features beyond the standard regulated service. We hope your next travel experience will be more enjoyable with your chosen company and that it fully meets your needs.
Sincerely,
The Punta Cana Transport Team
Cynthia_C, Apr 2026
The transportation service was smooth, reliable, and stress-free from start to finish. Having our flight information, the supervisor texted me the moment I landed welcome us and to keep us updated. The driver was easy to locate upon arrival and was already waiting, which made the pickup process quick and efficient. The vehicle was clean, comfortable, and air-conditioned—perfect after a long flight.
The ride itself was safe and timely, with the driver being professional and courteous throughout the trip. Communication was clear, and everything was well-organized, making the transition from the airport to the hotel seamless.
Overall, it was a convenient and hassle-free experience that set a great tone for the trip. I would definitely recommend this service and use it again in the future.
Jennifer_V, Apr 2026
Do not book with Punta Cana Transport. They never showed up for our return transportation to the airport. I had to text multiple times for someone to finally tell me they weren't coming and to find another way to get to the airport. They stated they would refund me and have not seen that. I will be disputed charges on my credit card.
Edward_R, Mar 2026
Driver and car were great. Pick up both ways was on time…. grateful they suggested coming earlier than I had thought for return to airport. I would have missed flight as took several hours to go from counter to gate. Just made it. Only issue was you don’t hear about time and place for pickup till night before or day of via text or WhatsApp , not at time of payment as noted on receipt. Would have appreciated knowing that ahead of time
JODIE_K, Mar 2026
I won't use this company again if I return to Punta Cana. Transfer to hotel was fine. On the way back to airport, I confirmed our pickup time several days before via the WhatsApp. They were 30 minutes late. When I called asking if they were coming, they said they were stuck in traffic. Then proceeded to send me a video supposedly trying to prove they were on their way. Ironically there was no traffic in their video. There's more reliable companies out there that I saw after booking through this company.
Paul_K, Mar 2026
We had a very pleasant experience with this transportation company getting from the airport to our resort and back. The company rep, Fredelin, reached out the day before and day of our arrival via text and photo to let us know that they were waiting for us. Our driver was super nice and helpful. Confirming our return pickup date and time was also easy. Oscal showed up on time and got us quickly to the airport. I would definitely ride with these guys again.
Nicole_S, Mar 2026
Great communication and service. Friendly driver! Picked up at Punta Cana airport and safely transported us to our resort in a timely manner. Would use again and recommend to others!
Serenity_S, Mar 2026
This was a very smooth & convenient way to be transported from the airport to our airbnb! I highly recommend!!
Brad_B, Mar 2026
The airport taxi/pickup zone was a mad frenzy, and because of construction the traffic was deadlocked. Our guide, Rashel, led us on a 3 minute walk to avoid all this, and we were picked up more efficiently away from the mayhem.
Dina_P, Mar 2026
The experience was good overall. The vehicles were private and clean. The drivers were courteous. The communication upon arrival was great. I received text message and WhatsApp message with the details of the airport pickup including a photo of the airport representative. If you don't have WhatsApp be sure to create an account so you don't miss any details. I did not receive any information towards the end of my trip regarding the pickup details, name or pic of the driver, or pickup location. I had to call the Tour Operator to get this information since they did not reply to the message I sent through Viator. Be sure to keep the Tour Operator telephone number handy in case you experience the same thing.
Amanda_C, Mar 2026
Got us to our hotel safely. Did have to wait about 30 min at the airport for the ride but they were helpful in showing us where to go.
Veronica_S, Mar 2026
Very efficient gets the job done just need to have better communication when arriving. Not sure who or where we were to go. Once we got that figured out it went smooth.
Shelley_B, Mar 2026
The car was not at the airport when we arrived. Another company called Punta Cana Transport. They finally picked us up in the roadside not in the airport parking lot.
On Mar 3rd they didn't even show up to drive us from the hotel to the airport we had to pay another $45USD for a cab.
I then wrote for a refund and they said they would in 72 hrs. It has been 6 days. Still no money.
Response from Host, Mar 2026
We would like to clarify our position regarding the scheduled service. Our company strictly adheres to its policy in all processes: we arrive punctually at the agreed-upon location and time, as we operate on a structured schedule to serve all our clients appropriately.
We never leave any client stranded – in this case, we arrived on time and were at the meeting point waiting. Since you did not arrive at the agreed-upon time and did not contact us to inform us of any changes in plans, we could not keep our service available beyond the established time, as this would affect other users who rely on us.
The decision to take a taxi later was solely due to your lack of communication and change of schedule without prior notice, as no such situation is our responsibility. Our policy does not allow waiting longer than agreed upon, as this is a structured service that depends on punctuality and mutual communication.
Leo_R, Mar 2026
Don’t get stressed. You’ll find your agent easy, because company will text you with info and pictures of agent before you come
Judy_F, Feb 2026
The airport pick up was perfect
I dont see return info though
This is supposed to be round trip
Please contact me
Response from Host, Feb 2026
Thank you so much for your feedback; we're glad to hear the pickup was excellent.
Regarding your booking details, please note that our system is configured to display information corresponding to the type of service booked: if the booking was for a one-way trip, only the details for that leg will be displayed, while if a round-trip service was booked, the details for both legs will be shown. Therefore, the details you received perfectly match what you requested in your booking.
gipprich, Feb 2026
It was not clearly communicated where we had to find the shuttle. There was no company sign visible. In this case it was Punta Cana Transports. It was a bit chaotic. Our driver played great music. (Michael)
Sara_S, Feb 2026
They were fantastic! Excellent communication despite flight changes. Anne was so kind and understanding.
Rui_L, Jan 2026
They were punctual , professional and friendly. They were also very reasonable for a round trip to and from the sir port . Would absolutely recommend them to anyone .
From $15.00
per personup to 24 hours before the experience starts (local time)
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