Chacchoben Mayan Ruins Excursion
Recommended by 93% of travelers
Badge of Excellence
Costa Maya, Mexico
- 3 hours 30 minutes (approx.)
- Mobile ticket
- Offered in: English
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Overview
Explore one of southern Quintana Roo’s most popular archaeological sites on this half-day tour to Chacchoben. Avoid the hassle of finding your own way there and back with round-trip transportation via air-conditioned vehicle from Costa Maya. Learn about Mayan history and culture from your guide as you explore, and take in scenic views of the surrounding jungle.
- Visit the must-see Mayan ruins of Chacchoben
- Return transportation ensures a seamless trip
- Benefit from the historical insights of your guide
- Enjoy scenic views of the surrounding jungle
What's Included
- Air-conditioned vehicle
- aguas embotelladas
- entradas al sitio
- sodas
- guia certificado
- Gratuities
Meeting and Pickup
Meeting point
- COSTA MAYA EXPERIENCESMayan Replica, Av. P.º del Puerto 1286-M-47, 77976 Mahahual, Q.R., Mexico
Head towards the parking lot or the security gate and EXIT THE Port! Ahead of you approx 1 block away from the main entrance, you will see the replica of a Mayan temple, the office is is located on the right hand side of the temple.
End point
This activity ends back at the meeting point.Operating hours
- 02/14/2020 - 05/01/2027
Monday - Sunday : 7:00 AM - 4:00 PM
Itinerary
1
Zona Arqueologica De Chacchoben
2 hours • Admission Ticket Included
Additional Info
- Confirmation will be received at time of booking
- Wheelchair accessible
- Stroller accessible
- Most travelers can participate
- This tour/activity will have a maximum of 21 travelers
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Reviews
4.7
based on 127 reviews
Michael_D, Apr 2026
There was just another couple with us, which made it very personal. Our guide was awesome and very knowledgeable. He even told us about the area and upcoming projects at the port. We were provided snacks and drinks, with him even stopping at a local stall and buying us fresh pineapple!
Response from Host, Apr 2026
Thanks so much for feeding back our services, we are always compromised to give you the best aroun.. I was a pleasure to have you with us... hopping we serve you again... be well..
Mike_L, Apr 2026
This was exactly what I thought it would be, with great service, good driving and an informative tour. One thing to be careful of is the pickup point. It is a 5-10 minute walk once you leave the port area, but the driver dropped us off right at the port area entrance. I would recommend anyone who is thinking about this tour to take it! I would give it 4.5 stars but closer to 5 than 4.
Response from Host, Apr 2026
Thanks for feedback the job of our local team... we do really appreciate and we sorry not be able to pick you up more close, but port is private and they do not allow us to get inside of their property...
Pamela_C, Mar 2026
The van was clean and the AC cool! The driver and companion were very nice and offered drinks and snacks. Our tour guide Carlos was hilarious and very knowledgeable. I highly recommend this excursion!
Response from Host, Apr 2026
Thank you for feedback our work for you, we are happy to hear from you... We are always trying to do the best we can, and our main priority is that you have a great experience...
Lynda_H, Mar 2026
There is a lot of walking! We did over 10,000 steps by 3:00 pm….. off the ship, off the pier… out of the port and finally to where we met up with our tour guide and driver. It was definitely worth it….. Ishmael was a wonderful guide and taught us much. The ruins are amazing to see. The pineapple was very sweet and tasty. The ride to the ruins was about 45 minutes but it allowed Ishmael to teach us. I recommend this tour.
Response from Host, Apr 2026
Thank you very much friends for sending this review, I do really appreciate.. And am sorry not been able to be more near to your ship landing... but port is private and they don't allow us to get inside...
Heidi_F, Jan 2026
The meeting place was a very long walk from the cruise ship. Octavio was a great guide and we learned a lot about the area. Overall we had a great tour.
Response from Host, Jan 2026
Thanks a Lot for feedback our service to you, and we apologize for the extra exercise to get at our office... God bless you much...
Susan_S, Jan 2026
Ismael was knowledgeable, kind, and helpful. He was able to navigate my husband in his wheelchair through uneven surfaces.
Response from Host, Jan 2026
Hello there familia, thanks for writing this review, I do really appreciate and it was a pleasure to have you with me in this excursion and feel good the you were able to enjoy the place... God bless you all....
Erica_P, Jan 2026
Make sure Octavio is your tour guide. He is beyond awesome. He is helpful and full of knowledge about the towns and Mayan culture. We had an amazing time on this tour and would definitely book again!!
Kim_B, Jan 2026
This was an excellent small-group tour to the Chacchoben ruins. The van pickup was right outside the Costa Maya cruise port gate, an easy walk from the ship.
Our guide, Octavio, was fantastic — personable and knowledgeable. He brought the history of the Maya to life and answered all our questions.
The ruins themselves are impressive and beautifully nestled in the jungle. The small group size made the experience intimate and flexible, much better than a crowded bus tour.
I highly recommend this specific tour for a smooth visit to Chacchoben from the cruise port.
Fred_C, Jan 2026
Unfortunately after communicating specifically with the your company and getting a time to be at the meeting place, they kept us waiting for an additional hour, disrupting the rest of our plans. They crammed the van full of guests. The tour guide was pleasant and willing to answer any question, but unfortunately some of his answers were a bit sketchy. We appreciated the stop to get pineapple, but we’re not sure why he drove us around his village on the way back. It was out of the way and there wasn’t much to see. We had expected more of the tour. The ruins themselves were absolutely fantastic and we highly recommend a visit to them.
Response from Host, Jan 2026
Hello there, we are very sorry to what happened in this excursion. We will take action in this matter to make sure that the people don't wait more then 30 minutes, that's what normally we do. But sometimes our team try to wait the most they can and of course ruins plans of other people... please next time you have plans and want to come back as normal time let the tour guide know about it.. in that way we try not to spend time more then normal...
In the meantime we apologized for what happened to you...
And if you can please send me the name of the guide who was with you to tell him about this issue... thanks.
Michael_P, Jan 2026
Our tour guide was wonderful! She was a local who provided so much information and insight every mile of the way. She led us through the archeological ruins, educating us, and providing plenty of time for pictures and questions. We covered a lot of ground. But our driver handled it in a timely manner. We couldn’t have been more pleased.
Mark_I, Jan 2026
Very informative journey and a wonderful day stepping back into history. The tour guide was excellent and the archeological site itself was beautiful.
Response from Host, Jan 2026
Hello friend, thanks for taking your time and feedback our service for you.... God bless you all...
Robert_N, Jan 2026
Victor was awesome!! He was very knowledgeable and the entire family really enjoyed. We would highly recommend Victor.
Rajesh_R, Dec 2025
We had a good experience. Learnt a lot about the Mayans, the guides both in the van and at the site were very knowledgeable.
Sanjeev_L, Dec 2025
We lost time due to another couple missing the cut off time, so we had to stop at a gas station for another taxi to get them delivered to our van. The guide at the ruins wasted too much time talking and barely had time to take any photos or actually walk around the ruins. We felt very rushed. I would not recommend this company, I would like a full refund.
Response from Host, Dec 2025
Hello there, we are sorry about your inconvenience, but we have to wait for this couple because it was close to your vehicle, but the excursion was able to be completed. About the tour guide we will fix this details and make sure never happen again. But is not fair that you ask for refunding if you received the tour to the ruins, local people depends of this money, it seems not matter to you and is ok, we as a company give you back your money and wish you the best.
Ozzie_L, Dec 2025
Excellent, very interesting and informative. Our guides were excellent and extremely knowledgeable. Loved it.
Response from Host, Dec 2025
Thanks very much for taking time to support our customers with your experience with us, we are more than happy to hear that from you.. we wish the best for this 2026.. Be well.
Renae_G, Dec 2025
This was a great tour. Highly recommend it. Ishmael was our guide and Sandra was our driver. We loved how local the experience was and nice small group size. The personal touches like seeing Ishmael’s village and stoping at the fruit stand were the best to understand how life is different for us but also very much the same too. The history shared about Mayans was excellent and the park was beautifully done. Just pay attention to the instructions sent to you for the meet up spot. But if you get confused the other tour guide companies are all very nice and help you find the right tour! Costa Maya guides are all very kind.
Response from Host, Dec 2025
Thanks so much for taking tour time and feeding back your experience with us, we are more than thankful to make this excursion a memorable for you... send you the best wishes and blessings for you and your family...
Nate_J, Nov 2025
Our guide Rafael was extremely knowledgeable about the ruins we visited and made this tour really enjoyable and educational. His knowledge and history of the Mayans and Aztecs was second to none. We had a small group of 8 to 9 people so the tour itself was nice. This was one of the most interesting tours we have ever had. If you visit Costa Maya, try to get Rafael as your guide. We even stopped on the way back and had tastes of the honey pineapple from a local stand, it was absolutely delicious. Thank Rafael for the education you shared with us.
Kristy_B, Oct 2025
Our guide was very knowledgeable of the ruins and Mayan history in general. There is about 30 to 40 min walk to the ruins but some benches available if you need to sit down for a bit. We stopped on the way back at a roadside stand for some honey pineapple that was very good. Bring bug spray because mosquitoes might be an issue. Overall, if you want to learn some history on the area then this trip is for you.
Response from Host, Oct 2025
Thanks very much for you opinion, we are so happy to hear that you enjoyed your excursion with us... God's blessings be with you...
Marielle_C, Sep 2025
Our guide was great! Learned all about the ruins, and on our way there we stopped at a road side stand for yummy fruit. Thanks for the great adventure!
Response from Host, Oct 2025
Thank you for feedback our service for you, we are so happy to hear from you.. God bless you...
Winda_W, Sep 2025
You have to travel for 45 minutes to get to the ruin. Have to climb a steep stairs or opt not to. Since some of us were seniors we opt not to go up. 🤗 Learned a lot about the Mayan’s ancient way of living, and governing.
Response from Host, Sep 2025
Thanks a lot for your important help with this review, this keeps us encouraging to give the best we can to make your experience very good, God bless you all...
Luis_A, Aug 2025
Our trip to Chacchoben was an absolute delightful experience, but what made it so special was the about three hours together we spent with Rafael (our driver) and Octavio (our guide). These two gentlemen were precious indeed! As far as we're concerned this was a "private" tour for two, since we were the only ones. We felt safe, were treated with respect, and Octavio's knowledge of Mayan history and culture was superb. At Chacchoben visitors can explore a portion of the extensive but easily manageable ruins, which include structures like Temple One and the Temple of the Sun. Although we preferred the tour in Spanish, Octavio is as good in English as he is in Spanish. When my wife needed a band aid for her foot right before we headed back to the port, Rafael went out of his way to find one from one of his fellow drivers from another tour company. That simple act of courtesy was so touching. It was not just an example of great customer care, it was a beautiful demonstration of just plain human decency. Choose this tour and you'll be in good hands while getting an opportunity to learn everything you need to know about an impressive long lost culture. I give the whole experience an A+. Thank you Octavio and Rafael!
Stephanie_C, Aug 2025
Absolutely awesome experience with Rafael - good energy, knowledgeable and friendly. We learned so much and it felt like a personalized tour. It ended up being our family of 5 and another family - so like a semi-private tour. We stopped for delicious pineapple and spent a lovely time visiting the Mayan Ruins and learning about the history. Would highly recommend it!
Response from Host, Aug 2025
Thanks a Lot for your support with your great recommendation. We are so happy that you enjoy your excursion the ancient Mayan temples, keep having a good vacation and God bless you much...
Josh_K, Jun 2025
Awesome experience. A short walk to find their location with cold water and AC in the van. Ismal was a great guide - charismatic, genuine and informative.
Response from Host, Jun 2025
Hello dear friend, thanks for feeding me I do really appreciate. Remember that you have a friend here in Costa Maya, when ever you like to visit me, mi casa, es tu casa.. keep well..
Joann_B, May 2025
It is a bit of a drive from the port, but worth it. We stopped for a fresh pineapple and mango snack on the way to the ruins. Our guide was great and very knowledgeable about Mayan history. We loved our trip here.
Shelley_T, Apr 2025
The provider was so kind to us. My husband uses a mobility scooter and when I asked if they could work with it they said we were all "familia". Snacks of fruit were delicious. Great excursion.
Response from Host, Apr 2025
Thank you very much family, in Costa Maya experiences we like to treat you as a family... no matter how is the situation we like to make you feel comfortable.. we are glad to hear that you enjoy your excursion.. be well and keep up with your husband.. God bless you much...
Ndubuisi_E, Apr 2025
Great educational experience for the whole family. Had an amazing time. The only negative was the directions to the meeting spot, was a little confusing and we ended up getting there a little late, but they were very accommodating.
Response from Host, Apr 2025
Thank you for feedback your experience with us, and we are very sorry about the delay for the confusion to get with us... we will work in a solution for this specific situation...
Russell_G, Apr 2025
Had the pleasure to be in a small group led by Octavio/Chino. The ride was bumpy but the guide was extremely patient and very knowledgeable. I enjoyed the smaller group setting.
Response from Host, Apr 2025
Hello there dear friend, thanks for sending us this review, it help us to keep giving you the best we can... God bless you much...
Stephanie_Y, Mar 2025
Rafa (Raphael) was a great guide who led our small group through the Chacchoben ruins. He was well informed and a pleasure to listen to. We highly recommend this tour!
Response from Host, Mar 2025
Tank you very much for recommending us, our principal purpose is give the satisfaction to you.. God bless you much...
Gloria_R, Mar 2025
We had a large group of 8, with older folks that had mobility issues and younger kids, and the outing was able to accommodate their different interests. The guide Rafael was very knowledgeable, spoke english very well and had ann outgoing personality. The ruins are fascinating and in good restored condition. The A/C van was be try comfortable as well.
Response from Host, Mar 2025
Thanks very much for letting us know about tour experience, all our personal is really committed to make you enjoy your excursion with us.. and your comments are very valuable for us.. God bless your family very much..
Seth_H, Mar 2025
Rafael was amazing! Very knowledgeable and accommodating. Our family really enjoyed learning about the rich history of the ruins. It was also nice to be with a smaller group. He also helped us get to the beach on a hot day. Highly recommend this experience!
Response from Host, Mar 2025
Thank you very much for feedback our service, Rafael and All of us encourage us to keep up in our work.. God bless you much...
From $59.00
per personup to 24 hours before the experience starts (local time)
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