Chacchoben Mayan Ruins Adventure Tour from Costa Maya
Badge of Excellence
Costa Maya, Mexico
- 4 hours 30 minutes (approx.)
- Mobile ticket
- Offered in: English
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Overview
What's Included
- Air-conditioned vehicle
- Certified bilingual guide, Spanish and English
- Soda/Pop
- Alcoholic Beverages
- Archeological site entrance fee
- Travel insurance
- Tips
Meeting and Pickup
Meeting point
- Av. P.º del Puerto 1300, Nuevo, 77976 Mahahual, Q.R., Mexico
Head to the meeting point just a few meters from Costa Maya Port. Our team will be waiting with a sign with your name to help you check in and take you in a comfortable A/C vehicle with drinks and beer to Chacchoben, one of the top archaeological treasures of Mayan culture.
End point
This activity ends back at the meeting point.Arranged start time
Confirm time with the local provider in advance of your experience.
- 10/09/2025 - 07/04/2027
Monday - Sunday : 6:00 AM - 6:00 PM
Wednesday : 6:30 AM - 6:00 PM
Thursday : 6:00 AM - 6:00 PM
Itinerary
1
Pedro Antonio Santos
10 minutes • Admission Ticket Free
2
Chacchoben Mayan Ruin
1 hour 30 minutes • Admission Ticket Free
3
Mahahual
20 minutes • Admission Ticket Free
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Stroller accessible
- Service animals allowed
- Infant seats available
- Not recommended for travelers with back problems
- No heart problems or other serious medical conditions
- Most travelers can participate
- This tour/activity will have a maximum of 15 travelers
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Featured review
Jacob_H
Problem! Our tour scheduled to begin at 8:45am, however our group was held up until 10:00am, because passengers from another ship had also booked a tour. This Viator meeting spot slightly difficult to find, as it is outside and beyond the Security perimeter.
We arrived early, but the waiting more than an hour for someone who may or may not be coming was very stressful especially considering the limited time guests have in Port.
Once the passenger van was loaded with all the guests, the excursion itself was enjoyable. The drive to the Mayan Ruins at Chacchoben took more than 90 minutes. The tour operator kept everybody’s attention with conversation. Walking around the Mayan Ruins with our Guide was truly outstanding. Our knowledgeable guide gave great explanations for all our questions.
This excursion was a chance to visit the Mayan Ruins at Chacchoben and it was certainly worth it. I would do it again, for sure.
Reviews
4.4
based on 23 reviews
Sort by: Most insightful
George_D, Jul 2026
Finding our tour operator took a bit of work, but we got help and connected with them. Saul was very knowledgeable about the history of the Chacchoban Ruins, having a personal connection. We traveled in a small group and had a very personal walk and talk through parts that most people don't see. Really a great way to experience the Mayan ruins of Chacchoban. We stopped at a fruit stand on the way back and enjoyed the best pineapple I have ever tasted. A very engaging and informative activity. The children in our group also seemed to enjoy the tour as much as the older members. Very definitely go with this tour. Well worth the time and great value.
Response from Host, Jul 2026
Thank you so much for your kind words! We’re truly happy to hear you had a fantastic experience from start to finish. It means a lot to us that you felt the tour was worth it.
Thank you for choosing us during your visit, and we hope to welcome you back again for another unforgettable adventure in the future!
Jason_P, Jun 2026
Excellent experience. Family of 5, great transportation and very well taken care of. Would note, the meeting point is outside the cruise port, by the roundabout statue. Very easy access to port
Response from Host, Jul 2026
Thank you so much for your kind words! We’re truly happy to hear you had a fantastic experience from start to finish. It means a lot to us that you felt the tour was worth it.
Thank you for choosing us during your visit, and we hope to welcome you back again for another unforgettable adventure in the future!
Oluwakemi_A, May 2026
Be mindful of this tour guide, the ship had a delay and we didn't get to our meeting point till 9am, instead of the 8am time has planned. I expected a little empathy and understanding considering the delay from the cruise ship and the fact that I had no network to communicate that to him. I was traveling with little kids and the meeting point was ridiculously too far from the port with people trying to help us find our meeting point. We finally found a nice lady who offered us her phone to contact the guide to see if they can either send us someone else or refund us. Well we got denied a refund as he claims I didn't come out till 10:40am. My question is how did you know what time we came out since you left at the appointment time? I have never dealt with a tour guide as such, so be very mindful, especially when your ship is delayed.
Response from Host, Jun 2026
Thank you for taking the time to share your experience. We are truly sorry to hear about the difficulties you faced due to your cruise ship delay and the challenges of reaching the meeting point.
We understand how stressful travel delays can be, especially when traveling with young children. Unfortunately, our tours operate on a fixed schedule that is coordinated with all guests who have reserved and arrived on time, many of whom are also cruise passengers from the same ship. For this reason, we are unable to delay departures without affecting the experience and plans of the rest of the group.
Our records indicate that our team waited at the designated meeting point during the scheduled departure time and attempted to accommodate all arriving guests within the operational window. Once the tour has departed, it is generally not possible to arrange an alternative departure or provide a refund for missed tours, as the reserved spaces and operational costs have already been committed.
We sincerely regret that the circumstances prevented you from joining the tour and that this led to disappointment. Your feedback is valuable and will help us continue improving the information we provide regarding meeting points and arrival times for cruise passengers.
We appreciate your comments and wish you and your family the very best on your future travels.
Becky_E, Mar 2026
This is a great way to spend a morning. Octavio our guide was very knowledgeable, and happy to answer all our questions. The temple area is fascinating. We enjoyed the fresh pineapple and dried plantains and drinks he provided, which were available any time. Our driver was friendly and drove safely. A small group (7 plus Octavio) is a very good way to enjoy this site.
Response from Host, Apr 2026
Thank you for your feedback. We appreciate your kind recommendation. We hope to welcome you back on your next trip.
Jeff_G, Feb 2026
Nice tour. Small group, 5 people. Learned lots of facts. Guides are engaging and knowledgeable. Overall a great tour.
Response from Host, Feb 2026
Thank you for your feedback. We appreciate your kind recommendation. We hope to welcome you back on your next trip.
michaelra9, Feb 2026
The trip is average. Do not trust the tour guid for after activities. We were reccomanded a club with a lot of good food, music, internet and nice sand beach. Nothing was true and prices higher than everywhere in the world.
Response from Host, Feb 2026
We sincerely regret that your experience was not what you expected. On our tours, we always adhere to the established itineraries and never cancel a visit without offering alternatives. What you described does not reflect our service standards or our usual operations. We would like to clarify what happened and help you resolve it directly.
We will contact you to review your booking, compensation, and any outstanding materials. We greatly value your feedback and will work to continuously improve.
Jacob_H, Jan 2026
Problem! Our tour scheduled to begin at 8:45am, however our group was held up until 10:00am, because passengers from another ship had also booked a tour. This Viator meeting spot slightly difficult to find, as it is outside and beyond the Security perimeter.
We arrived early, but the waiting more than an hour for someone who may or may not be coming was very stressful especially considering the limited time guests have in Port.
Once the passenger van was loaded with all the guests, the excursion itself was enjoyable. The drive to the Mayan Ruins at Chacchoben took more than 90 minutes. The tour operator kept everybody’s attention with conversation. Walking around the Mayan Ruins with our Guide was truly outstanding. Our knowledgeable guide gave great explanations for all our questions.
This excursion was a chance to visit the Mayan Ruins at Chacchoben and it was certainly worth it. I would do it again, for sure.
Response from Host, Jan 2026
Thank you for your feedback. We appreciate your kind recommendation. We hope to welcome you back on your next trip.
Ana_A, Jan 2026
Be ready to go through the port area and exit. Once outside the port area you still have a walk at the end of the walk you will be met by someone from the company. Once that happens the adventure begins. I loved every minute of it. Great driver and great guides. The overall experience was fantastic and genuine. Our tour guide had us stop at a small local vendor to get some of the best pineapple I’ve ever had in my life! I enjoyed being able to speak with the guides and the locals at the fruit stand. Small group was a plus for a more personalized experience. So patience at the beginning will be worth a great trip.
Response from Host, Jan 2026
Thank you for your feedback. We appreciate your kind recommendation. We hope to
welcome you back on your next trip.
Donald_L, Jan 2026
Ezekiel was an outstanding guide. His broad knowledge and great personality was a great match. Highly recommend him on this tour as the number one guide
Response from Host, Jan 2026
Thank you for your feedback. We appreciate your kind recommendation. We hope to welcome you back on your next trip.
Yakov_R, Jan 2026
It was listed on the Viator without starting time. I have spent hours to get starting time. It was 9:40am. I was there with my better half at 9:30 am and they already left without me. I demand a 100% refund.
Response from Host, Jan 2026
Thank you for sharing your experience. We sincerely regret the scheduling issue. We had a pre-arranged meeting point for this tour at 8:30 am, as it is a shared service with other passengers on the same ship, and we must respect the group's schedule to ensure everyone's punctual return. Therefore, the tour began once the waiting period had elapsed.
We appreciate your feedback regarding the information on Viator and are reviewing it to avoid confusion for future travelers. We would be happy to review your case directly through the platform where you made your booking.
LaKeshia_N, Jan 2026
The tour guides made sure we had a good experience. They even took us to a fruit stand and the beautiful beach.
Response from Host, Jan 2026
Thank you for your feedback. We appreciate your kind recommendation. We hope to welcome you back on your next trip.
Jacquelin_S, Dec 2025
we had taken a few different outings on our cruise and I would have to say that this was my favorite. It was raining so hard when we got off the ship and we did have a little problem getting in touch at first, but once the tour started, it was amazing.. Selena really has a great knowledge of all the area and people. she spoke three different languages., Spanish, Mayan and English.
When we got to the ruins Carlos met us there and gave us so much info about the ruins, local plants and so much more.
Between the two of them they had an answer for all of our questions
Response from Host, Dec 2025
Thank you for your feedback. We appreciate your kind recommendation. We hope to welcome you back on your next trip.
Prasanna_V, Dec 2025
Our Tour guide was Celina - she was friendly, fun to talk with and an exceptional tour guide. We thoroughly enjoyed every minute of our excursion. Our cab driver Victor and Chacchoben guide Carlos did an amazing job too! Pickup and drop was on time. We explored the Mayan ruins and spent time in Lagoon of 7 colors. We were taken to an authentic Mexican restaurant and served delicious Tacos. We consider this as a very memorable excursion and highly recommended it to others! All 5 stars to the management, Celina, Victor and Carlos 👍
Response from Host, Dec 2025
Thank you for your feedback. We appreciate your kind recommendation. We hope to welcome you back on your next trip.
Valeria_P, Dec 2025
It was soooo good! Absolutely a great experience, Selene and Victor were so generous and entertaining, Carlos, our tour guide at the ruins was excellent adn funny and kept us intrigued with the tour, we saw some monkeys, and walked to the top of one of the ruins. Absolutely amazing, the pineapple with tajin sooo good! Highly recommended.
Response from Host, Dec 2025
Thank you for your feedback. We appreciate your kind recommendation. We hope to welcome you back on your next trip.
Balachandar_S, Nov 2025
It was great experience. The guide was great and more friendly. The way he handled the kids was awesome.
Response from Host, Nov 2025
Thank you for your feedback. We appreciate your kind recommendation. We hope to welcome you back on your next trip.
Amanda_H, Nov 2025
Carlos was an amazing tour guide and shared the history of the area with us along the way. The ruins were very interesting. We stopped on the way back for tasty $2 empanadas and yummy pineapple. We spent an hour at the beach where chairs and umbrellas were provided. It was a great experience overall!
Response from Host, Nov 2025
Thank you so much for your feedback. We appreciate your kind recommendation. We hope to see you again on your next trip.
Felipe_O, Jan 2026
I asked for a tour in Spanish and 90 in English. Allegedly there were fruits, water and beer... there was no beer and the fruits were Pina on the street, the unsanitary place and the person who broke the pineapple without the minimum knowledge of food handling
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Response from Host, Jan 2026
Thank you for your feedback. We appreciate your kind recommendation. We hope to welcome you back on your next trip.
Mathilde_M, Dec 2025
We were able to enjoy the visit of Chacchoben with Isis and Carlos (site guide) during our stop in Costa Maya.
Very welcome at the exit of the boat easily recognizable thanks to the explanations of Isis, air-conditioned ride during which we had water at will and explanations of Isis perfectly clear in English or Spanish.
The arrival of the boat allowed us an arrival on the site before the others which was very pleasant and the visit of the site with Carlos was complete and lasted at least 2 hours. Many very interesting explanations, anecdotes, a real pleasure!
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Response from Host, Dec 2025
Merci pour votre commentaire. Nous apprécions votre aimable recommandation. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain voyage.
Noel_R, Oct 2025
Be on time because respected schedules, guides very informed on all the questions asked him
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Response from Host, Oct 2025
Merci beaucoup pour vos commentaires. Nous apprécions votre recommandation. Cordialement.
From
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$64.00
per personWas $80.00
up to 24 hours before the experience starts (local time)
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Chacchoben Mayan Ruins Adventure Tour from Costa Maya
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