Totumo volcano tour + snack
Cartagena, Colombia
Totumo volcano tour + snack
Recommended by 90% of travelers
Badge of Excellence
Cartagena, Colombia
- 4 hours (approx.)
- Pickup offered
- Mobile ticket
- Offered in: English
What's Included
Meeting and Pickup
Itinerary
Additional Info
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Reviews
4.6
based on 49 reviews
Sort by: Most insightful
Milton was very good. I loved the tour. He spoke English well, very friendly and informative. He explain everything to us. We enjoyed.
Response from Host, Jul 2026
We are very pleased that everything was to your liking and that our colleague explained everything clearly. We are happy to read this type of comment as it helps us verify that we are providing a good service.
This was a great and unique experience! The guide Milton was amazing! Be sure to bring pesos to tip for extra services!
Response from Host, May 2026
I hope you are well. Thank you very much for your comment. We are glad that everything was to your liking. We strive every day to provide wonderful experiences in the city of Cartagena.
Find a different tour operator to experience this tour with. I booked for 1pm tour and the day of the tour I received text message through WhatsApp that my reservation was changed to NOW at 8am because there were not enough participants for the afternoon tour (which would have been no problem had they given a short 24 hour notice.) I explained we were not ready at that time and that I would like a refund if we are unable to attend the 1pm tour. They then RECONFIRMED us for 1pm so we made sure we were ready. On our way to the pick up location I receive another message from the tour guide saying our tour had been canceled yet again. As I’m writing this review , a Viator agent is trying to assist with my refund . She contacted the tour operator and they disconnected her call. Now I have to wait 72 hours and hope they respond via email. This is a SCAM . DO NOT BOOK.
Response from Host, Mar 2026
We hope you are well. We sincerely regret the situation and apologize for this inconvenience.
Beautiful Experience!! The host was great & kept us informed the whole time !!! 10/10 would recommend!!!
Response from Host, Jan 2026
I hope you are well. We are very happy that everything met your expectations and that you enjoyed the plan with us. We strive every day to provide wonderful experiences in the city of Cartagena.
The Tour Operator is very bad. They say that if we are late by 5 minutes we will be. Insiders a No Show.
But they came 35 minutes late. The vehicle they sent was very old with non existent air conditioning. All 10 of us continued to roast.
Very Poor Overall rating for the Tour Operator
Response from Host, Sep 2025
I hope you are well. We apologize for the inconveniences you experienced. We will continue working to improve our experience and provide quality service.
We appreciate your comment, as it helps us continue to strive.
Good activity option if you don’t mind getting “dirty” and doing something popular for the area, mud bath. We had the best guide, Mike! I booked the morning excursion which was good because it was not crowded. Spent a good amount of time in the volcano and didn’t feel rushed. Mike organized the activity well, he identified the guys who would take pics and confirmed who wanted a massage (more like a gentle rub) so we didn’t have to navigate that. He also arranged so that any tips we wanted to give would be collected at the end by one person at our bus. This helped a great deal because you don’t feel compelled to tip each person differently and don’t feel the hassle of managing your cash while trying to enjoy the experience. After getting cleaned off and rinsed at the river we sat for a nice snack and a coke with some nice conversation. Also saw another smaller 30+ year old volcano.
Response from Host, Apr 2025
I hope you are well. We are very happy that everything was to your liking. We work hard to provide quality service and that people feel good and enjoy their day with us.
7, it was different. Enjoyed the company of the people on the excursion. The entire time, it was stated that if we were even 5 min late for pick up we would be charged the whole amount and considered a no show. However, we were picked up around 2.30pm, with no type of compensation for tardiness. Wasn't quite expecting the changing area or bathroom to be what it was. You end up with mudd everywhere imaginable. Likewise, instead of being dropped off at the front of hotel, we were dropped off across a busy freeway; hoping to get across safely. However, Nature and the driver were very pleasant. I would recommend this experience, but it is a very hands on activity.
Response from Host, Mar 2025
I hope you are well. We will take into account all your comments to improve our services. We are also glad that you liked the activity. Have a nice day.
The activity itself was good but the overall all experience was disappointing. It was rushed. You get in the mud, massage for 30 s, chill for 2-5 minutes, go down wet and slippery to the water, get your snack and then you’re done. The whole thing was like 10-15 minutes. It would’ve been nice if the timing and organization was better. It wasn’t the companies fault but it’s the excursion it seld
Response from Host, Feb 2025
I hope you have a nice day. We will take your suggestions into account and try to handle them as best as possible so that our clients are satisfied with the experience. Have a nice day.
It was a peaceful experience, Cesar our tour guide was very professional and provided me a memorable time. He helped me to understand about the history as it relates to the volcano.
Response from Host, Feb 2025
I hope you are well, the volcano is a beautiful and rare experience, something that if you come to Cartagena you should make sure you have a nice day.
The only con for me was how long we had to wait to pick up people from other hotels. If you're stuck with people who don't respect time, you will be waiting for a bit longer than expected. It also takes like 40 minutes to get to the destination, so heads up. BUT other than that, it was a nice excursion. It felt nice, was pretty straightforward, and other than one guy (who worked at the volcano site) being a bit impatient with the fact that we all were enjoying ourselves, every single other person was great. Nicher was the best host/guide, so funny, and so kind. The food was also a nice snack. But please understand it is just that: a small snack. Loved the cute animals that were around, as well.
Response from Host, Feb 2025
I hope you are well, we are glad that the experience was pleasant for you. We will continue working to provide nice experiences. Have a nice day
We had a great time on this tour. The best one we took so far while visiting Cartagena. They were nice, accommodating, bilingual, and we had a ton of fun!
Response from Host, Feb 2025
I hope you are doing well, we are very happy that your best experience was with us, we work hard to provide quality service in the city
We wanted to try something new and the mud bath definitely gave us what we were looking for. All of the guides were amazing. Probably not something you would want to do it all time, but I feel that it’s a must try if you’re ever in Colombia.
Response from Host, Dec 2024
We are very happy to read your comment. The mud bath is an incredible experience and it is also medicinal and leaves the skin super soft. We are happy to have made this experience something incredible for your experience in Cartagena.
This was an amazing experience that was impeccably planned. There are two time slots available so you can go morning or afternoon (I went afternoon). We were not harassed for tips, they arrange for one person to collect tips. Our pictures were BEAUTIFUL, definitely book this tour!!
Response from Host, Apr 2024
Thank you very much, it has been a pleasure serving you and the most important thing for us is that you as clients are satisfied with what you have obtained, that is why we like that the attention of the guides and the service we provide is transparent. I hope you visit us again and take us into account as a tourism agency.
Our tour guides Ever, Jesus and Sergio was very informative on the drive to the volcano. They were willing to able to answer any questions about the city and the culture. They informed us ahead of time nothing is free at the volcano so we were ready to tip all workers for their service so there were no surprises. Note to anyone going in the future be prepared to tip the locals that put the mud on you, the ones that wash the mud off you, the camera man. The person that brings your shoes down to the river and the person that puts sand on you hands and feet so you don’t slip going back down the stairs. Overall we had a great time.
Response from Host, Mar 2023
Thank you for sharing your experience on the Totumo volcano tour with us. We are glad to hear that tour guides Ever, Jesús, and Sergio were informative and willing to answer any questions you had about the city and culture. We are also pleased that you enjoyed the tour overall, and we hope to have the opportunity to serve you in future travel adventures. Thank you for choosing us!
Everything went without a problem, pickup at hotel on time, no unpleasant surprises, all expectations met, worth the trip
Response from Host, Dec 2022
Every day we work, to provide you with a better service, we appreciate your trust. Our
mission is to be able to support each of your projects Thank you always for choosing us.
This was a fantastic tour! Nico was a great tour guide. Me being a non-Spanish speaker (the only one in the group at that) I was nervous that I wouldn’t be able keep up. But that wasn’t a problem at all!
Response from Host, Sep 2021
It will always be a pleasure for us to provide you with an excellent service. We hope you enjoyed it
and may return again for new experiences. The Nexxt Tours family sends you a big hug.
Amazing experience with the company. Highly recommend this tour. Food and hospitality was great from everyone. Bring tip money for the massage, bathroom and photographer if you use any of these.
Only issue was that at the last minute they notified me that they wouldn’t pick me up at my hotel and I had to take a taxi to another hotel for a pick up.
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