All-Inclusive Isla Mujeres Catamaran with Free Transportation

Recommended by 98% of travelers

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Cancun, Mexico

Great choice

5+ bookings last month.

7 hours (approx.)
Pickup offered
Offered in: English

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Isla Mujeres Catamaran Tour with Snorkeling and Lunch

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Overview
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What's Included

Express Check-In: Personalized Service at a Dedicated Counter Enjoy a smooth and fast arrival with our Express Check-In, featuring personalized assistance at a special service counter. Our team will guide you through the process quickly so you can start enjoying your experience without delays.
Snorkeling Gear Included: We provide all the necessary equipment for your snorkeling adventure: Mask, Fins, Life jacket, Snorkel tube.
Premium Open Bar Onboard: Enjoy an unlimited selection of drinks during the cruise, including: Soft drinks, Juice, Beer, Water, Rum, Tequila, Whisky.
Medical & Liability Insurance Included Your experience is backed by onboard safety measures and full medical & liability insurance.
Air-conditioned vehicle
Free time : Beach club, showers and Buffet lunch

Maritime Taxes: Maritime and dock fees not included. These must be paid at check-in.

$20.00 per person
Photographs: Professional photos available for purchase.
Free

Meeting and Pickup

Pickup points

Select a pickup point

Ticket Redemption Point

Playa Tortugas, Kukulcan Boulevard, Zona Hotelera, 77500 Cancún, Q.R., Mexico

Itinerary

Playa Tortugas

30 minutes • Admission Ticket Free

Oceanix Nauticos Catamaran

35 minutes • Admission Ticket Included

Arrecife El Meco

50 minutes • Admission Ticket Included

Isla Mujeres

2 hours • Admission Ticket Free

Cancun

1 hour • Admission Ticket Free

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Near public transportation
Not recommended for travelers with back problems

Not recommended for pregnant travelers
No heart problems or other serious medical conditions
Most travelers can participate
This tour/activity will have a maximum of 50 travelers

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Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)

Gallery picture 2 (from a traveler's review)

Gallery picture 3 (from a traveler's review)

Gallery picture 4 (from a traveler's review)

Gallery picture 5 (from a traveler's review)

Featured review

Kristi_B

The experience was amazing! From the minute we were dropped off at the pier to the minute we were brought back to our resort. Xabier was our guide and was so great. Actually, all the people on the boat made sure we had a great time. They did photos for us, too!! The sea was a bit rougher than we would’ve liked, so the snorkeling was definitely a workout. Overall, this was a very great experience and we woukd definitely recommend.

Reviews

4.9

based on 415 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Small group - big fun!

Mario_R, Aug 2026

Our experience was absolutely amazing. From the moment we arrived, the staff was welcoming, attentive, and professional. They did an excellent job providing clear and informative guidance throughout the experience, which helped us feel both informed and safe. Although our group was smaller, they made a point to include everyone and ensure each person had a great time. Their attention to detail and commitment to creating an enjoyable experience for all truly stood out. We’ve been raving about this trip to our friends since returning home and will definitely book again the next time we’re in town. Highly recommended!

Misleading advertising and a very disappointing experience

tashea18, Aug 2026

I would not recommend this excursion based on our experience. We specifically chose and paid extra for the upgraded experience advertised through Viator, and unfortunately, several of the advertised inclusions were either not provided or did not match what we received. The listing specifically advertised: * “Premium Open Bar Onboard” * “Free time: Beach club, showers and Buffet lunch” * Air-conditioned transportation * Snorkeling equipment * Buffet lunch * Catamaran cruise The beach club experience was one of the reasons we paid extra for this package, and it was never provided or even offered. Instead, we were essentially left on Isla Mujeres for approximately three hours in extreme heat. We were repeatedly encouraged to rent a golf cart for an additional 2,200 pesos, despite having already paid for an excursion that advertised beach club access and amenities. The transportation was also a major problem. Our transportation never showed up. We contacted the company through chat and WhatsApp and received no response for approximately an hour. We ultimately had to make an international phone call at our own expense just to find out there was supposedly a transportation issue. Had we not called, we would never have known what was happening. We were forced to take a taxi to the marina. To their credit, the company did reimburse the cost of our taxi, which I appreciate. However, reimbursing the taxi did not address the much larger issue that the transportation failed in the first place, that we were never contacted about the problem, or that we had to spend our time and money trying to figure out how to get to the excursion. When we arrived at the marina, the boat representative had to locate us and was not apologetic. The interaction left us feeling as though our transportation problem was an inconvenience to him rather than something the company needed to take responsibility for. The advertised “Premium Open Bar” was also disappointing. The listing says the open bar includes soft drinks, juice, beer, water, rum, tequila and whisky. What we received was essentially beer and basic liquor mixed with juice or soda. In our experience, calling this a “Premium Open Bar” was misleading. The buffet food was also extremely disappointing. It looked and tasted as though it had been sitting out for a long time, and we did not feel comfortable eating much of it. When I contacted the excursion company directly and requested a refund, I was dismissed. I ultimately had to escalate the matter to Viator, and I am grateful that Viator took the complaint seriously and issued a full refund. What was particularly frustrating was the company’s response afterward. Rather than acknowledging the multiple problems with the excursion, they characterized the situation as a transportation “delay” and focused on the fact that they reimbursed our taxi. They also stated that the representative who assisted us was “courteous, understanding, and supportive,” which was not at all how the interaction felt from our side. Their response felt extremely dismissive and, frankly, like they were minimizing or rewriting what actually happened. The issue was not simply a transportation delay. We paid extra for a package that advertised a beach club, showers, buffet lunch and a premium open bar. The beach club amenities were never provided, we were left on the island for hours, the drinks did not feel remotely premium, the food was poor, transportation failed without us being notified, and we had to spend significant time trying to get help. I appreciate that the company reimbursed our taxi and I especially appreciate Viator stepping in and providing a full refund. However, those resolutions do not change the fact that the experience we received was substantially different from what was advertised. My biggest recommendation to future travelers: carefully verify exactly what you’re paying extra for. In our case, some of the most important advertised benefits were never delivered

"Luxury" Catamaran to Isla Mujeres

Scott_T, Jul 2026

Said that you'd be greeted with a welcome mimosa once on board, and wasn't. Towel provided, and was not offered a towel (they did refund that part of the cost, but were still wet when we left the beach). Drinks were very watery and had little flavor, nor alcohol. Lunch was good, but once again the drinks were watery. The beach was beautiful! The crew was nice. I have done 3 different Catamaran excursions with viator. This was the worst one for the price. Wouldn't do this one again!!

Definitely amazing!!!!

Shark, Jul 2026

Fernando and company on Samba 3 were so much fun and friendly! The service was exceptional and remembered everyone’s names all day. We rented a golf cart (signed up on the catamaran) and felt that it was the safest, easiest and non-pressure way to do it!

While the staff were...

Jessica_L, Apr 2026

While the staff were lovely, and we're grateful for the opportunity to travel to Isla Mujeres by catamaran, here to manage expectations. The boat is on the smaller side with 30+ people, so you'll get cosy with strangers. There was a huge mix of people too - young children, lads looking to get wild, a newly married couples like us. We absolutely loved snorkelling and saw turtles, a stingray and gorgeous fish. Unfortunately the buffet was inedible (Ice Bar) - meat sitting out for hours, barely any salads, nothing fresh or labelled and no proper drinks were served (even non-alcoholic as I don't drink!). We would recommend the company find a venue downtown and go straight there to maximise time exploring the island. Overall, definitely worth booking but don't expect a relaxing or romantic afternoon (go private if that's more your thing).

A trip to remember

Noelle_A, Apr 2026

We opted for the pick up which made check in extremely smooth! the cat was big enough not to feel crowded & crew is amazing. quick snorkel stop then off to the island for lunch & we opted to purchase the gold cart rental (great move, we had plenty of time to cruise the island). Drink on the boat were never empty so plan your dinner reservations accordingly because you are walking off tipsy but happy. Our 15 year old enjoyed this too & the kids on the boat had a great time.

Great Experience!!

Kristi_B, Apr 2026

Staff was great! Thanks...

Don_S, Dec 2025

Staff was great! Thanks Alex and crew. Beautiful day with sun and rain. It was awesome. Snorkelling and island were just ok, but you can’t beat the catamaran trip.

Beautiful trip 💚

Cecilia_D, Sep 2026

Good experience? The tour is beautiful, the people are very friendly, I recommend it. The operators are very pleasant and agreeable at all times, they are very well prepared.

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