Transfer Barcelona Airport
Barcelona, Spain
- 1 to 2 hours (approx.)
- Pickup offered
- Mobile ticket
What's Included
- Luggage, purchase...
- Air-conditioned vehicle
- Wifi
- Bottled water
Meeting and Pickup
Pickup points
Select a pickup point
Pickup details
The free waiting time is 60 minutes from the arrival of the flight. After 60 minutes, the driver will have the right to claim for extra waiting time according to the rates established in said city. At the stations it is 15 minutes after the arrival of the train/bus. In homes or hotels, the free waiting time is 10 minutes.
Drop-off point
- Barcelona, Spain
The client has the right to choose their point A to point B anywhere even outside the country, €2.2 per additional kilometer is always charged
Arranged start time
Confirm time with the local provider in advance of your experience.
Select your preferred transportation option to see hours.
View tour option
What To Expect
Additional Info
- Confirmation will be received at time of booking
- Wheelchair accessible
- Stroller accessible
- Service animals allowed
- Near public transportation
- Infant seats available
- Most travelers can participate
- This is a private tour/activity. Only your group will participate
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Featured review
The service was great and our driver was waiting for us at the airport. He did not speak English, but we used a translation app. He was very patient while we waited for all of our parties to get through customs and get their luggage. Would definitely recommend them. The vehicles are very nice as well.
Reviews
3.5
based on 17 reviews
Sort by: Most insightful
Our driver was respectful and attentive. Car was as advertised, which is not often the case. He transported us efficiently.
On Saturday, August 29, 2026, 4:21 PM, Susan Laflamme wrote:
I called the transfer company friday morning letting them know our plane would be delayed. The woman I spoke to said Said that wouldn’t be a problem because drivers monitor flights. Our plane landed around 9:15. We went thru Customs, got our luggage and went to the waiting for drivers. We walked that line several times but no one was looking for us. I don’t have the driver’s direct line, but I did call the company at 9:10 to ask where he/she was. She kept putting me on call while she tried to get him. Meanwhile , Vanessa is texting asking where we are. I finally hung with the vendor at 9:29. we got a taxi and arrived at the hotel At the hotel. we were told that the hotel did not .
As the agent for this group I have suggested that Viator send the drivers phone number so they can communicate directly with their passengers.
Company unprofessional , driver was late and based on picture and price needed a large vehicle as we needed room for extra luggage . They showed up in sedan . Driver was pleasant and trying to help but clearly we had no room for luggage he called the company and they would not help at all or send a mother vehicle . Had to call company where the manager or whoever it took our call was rude and unprofessional and not willing to help or send a larger vehicle blamed me when the app had no option for size of vehicle
I even asked if he could send a second vehicle
And just said NO, wasn’t willing help or give any customer service
He sent driver home I requested full refund and was not at all accommodating and said no that it’s my fault
So I had to get a taxi wasted 2 hours now going through Viator to help me get a refund as well
I would not use this company waste of a lot of money and there’s other companies that are cheaper and better customer service
I should’ve just used the taxi service which was a lot more pleasant service
Our driver was very nice but did not show up for st least an hour. I think he was sent in at the last because someone in the office hadn’t followed thru. The car was nice and clean. Also our confirmation was showing up twice. Hoping we weren’t billed twice.
The driver was 1/2 hour late and we were going to the airport for an international flight. This caused us much angst. We were concerned that we would miss our flight. And the driver’s side window was broken
I want to offer some constructive feedback for future travelers.
If your company regularly provides airport pickups from Barcelona Airport, you should let customers know that clearing passport control and customs can easily take two hours or more. As someone visiting Barcelona for the first time, I had no way of knowing this, but your company certainly does.
Because I wasn’t made aware of the potential delay, I arrived to find that my driver had already left. I was then informed that drivers do not wait for passengers delayed by customs, regardless of the reason. That left me scrambling to find a yellow taxi just to get to my hotel after a long international flight.
What was most disappointing was that the only solution offered was to pay additional fees instead of acknowledging that this is a common situation for international arrivals.
A simple disclaimer in your booking confirmation explaining that customs can take over two hours and that drivers cannot wait would have prevented this entire experience. It would set realistic expectations and save future customers unnecessary stress and unexpected transportation costs.
I hope you take this feedback seriously because it’s an easy change that would significantly improve the customer experience.
Response from Host, Jul 2026
Muchas gracias por compartir su experiencia y también por su sugerencia. Valoramos sinceramente este tipo de comentarios, ya que nos ayudan a mejorar nuestro servicio.
Lamentamos lo ocurrido durante su llegada. No obstante, queremos aclarar que el tiempo habitual para salir del aeropuerto de Barcelona, incluyendo el control de pasaportes y la recogida de equipaje, suele ser de entre 30 y 40 minutos. En algunos casos puede prolongarse hasta 1 hora o incluso 1 hora y 30 minutos. Retrasos superiores a 2 horas pueden ocurrir, pero son poco frecuentes y dependen de factores ajenos a nuestra empresa, como los controles fronterizos o incidencias con el equipaje.
Nuestros traslados incluyen 1 hora de espera gratuita desde la hora de aterrizaje del vuelo. A partir de ese momento, el conductor no siempre puede seguir esperando, ya que el aparcamiento del aeropuerto tiene un coste, el conductor permanece bloqueado sin poder atender otros servicios y esto afecta a las siguientes reservas programadas.
Para los pasajeros que prevén un proceso de entrada más largo, siempre existe la posibilidad de reservar la recogida con una hora adicional de margen. Por ejemplo, si el vuelo aterriza a las 09:00, pueden solicitar la recogida a las 10:00, y desde esa hora comenzaría además la hora de espera gratuita incluida. Esta opción ofrece un margen mucho mayor para evitar este tipo de situaciones.
Agradecemos nuevamente su comentario y estudiaremos cómo mejorar la información que facilitamos durante el proceso de reserva para que las expectativas sean lo más claras posible para todos nuestros clientes.
The driver communicated promptly with my pickup questions and the whole experience was smooth. Definitely recommend!
Response from Host, Jul 2026
The driver communicated promptly with my pickup questions and the whole experience was smooth. Definitely recommend!
When I booked the service, I was able to put the address of the hotel I was staying at which was an hour away from airport. The reservation was accepted, and I even messaged them to coordinate time for flight arrival. However, when I arrived they told me that it was out of their drop off zone and had to pay the difference which was double the original price.
Response from Host, Oct 2025
Estimado/a cliente,
Lamentamos lo sucedido y comprendemos su malestar.
Queremos aclarar que nuestras condiciones de servicio indican claramente que la reserva debe estar dentro de un radio máximo de 20 kilómetros.
Al llegar, confirmamos siempre la dirección con el cliente para evitar errores y aplicar el precio correcto según la ubicación real. En este caso, fue al verificar la dirección cuando se detectó la diferencia.
Además, es importante tener en cuenta que existen hoteles con el mismo nombre en diferentes localidades, por lo que siempre recomendamos indicar la dirección completa al realizar la reserva para evitar confusiones de este tipo.
Sentimos las molestias ocasionadas y agradecemos su comprensión.
Esperamos poder atenderle nuevamente en el futuro con una experiencia plenamente satisfactoria.
Don’t hire this company. The drivers are crooks. Save yourself from stress. It was already paid but we were charged again for additional damages for flight being delayed for only 30 minutes.
Response from Host, Oct 2025
Lamentamos sinceramente lo ocurrido.
Queremos aclarar que siempre respetamos nuestras condiciones de servicio, las cuales incluyen una hora de espera gratuita en el aeropuerto a partir de la hora real de aterrizaje del vuelo.
En este caso, el conductor esperó el tiempo reglamentario y se puso en contacto con el pasajero para confirmar si debía seguir esperando. Al no recibir respuesta y habiendo superado el tiempo de cortesía, el servicio se declaró como no-show, tal como establecen nuestras políticas.
Lamentamos las molestias ocasionadas y esperamos poder atenderle en otra ocasión con una mejor experiencia.
The service was great and our driver was waiting for us at the airport. He did not speak English, but we used a translation app. He was very patient while we waited for all of our parties to get through customs and get their luggage. Would definitely recommend them. The vehicles are very nice as well.
Response from Host, Oct 2025
Muchas gracias por su amable comentario 😊 Nos alegra saber que disfrutó del servicio y que nuestro chófer le ofreció una atención paciente y profesional.
Apreciamos su comprensión con el idioma y nos alegra que la experiencia haya sido positiva. ¡Será un placer volver a recibirle en su próximo viaje a Andorra o Barcelona! 🚘❄️
Outstanding service!! Our driver met us right outside baggage claim! We will book them again for more trips!
Response from Host, Oct 2025
Muchas gracias por su amable comentario 😊 Nos alegra saber que disfrutó del servicio y que nuestro chófer le ofreció una atención paciente y profesional.
nos alegra que la experiencia haya sido positiva. ¡Será un placer volver a recibirle en su próximo viaje a Andorra o Barcelona! 🚘❄️
Driver was there waiting for us after baggage claim just as described. Loaded bags for us, got us to the hotel in a timely fashion. Very nice and polite. Great experience!
Response from Host, Oct 2025
Muchas gracias por su valoración y por compartir su experiencia 😊
Nos alegra saber que todo fue puntual y que nuestro chófer le atendió con amabilidad y profesionalismo.
Estamos encantados de que haya disfrutado del servicio y esperamos volver a recibirle muy pronto en su próximo viaje 🚘❄️
The driver was right on time, picked us up exactly where he said he would. He was knowledgeable, friendly and got us to the airport on time.
Response from Host, Oct 2025
Muchas gracias por su valoración y por compartir su experiencia 😊
Nos alegra saber que todo fue puntual y que nuestro chófer le atendió con amabilidad y profesionalismo.
Estamos encantados de que haya disfrutado del servicio y esperamos volver a recibirle muy pronto en su próximo viaje 🚘❄️
Communication is problematic. Without WhatsApp it's impossible. Translating messages between languages is troublesome. We expected a private car but got a taxi. He tripped his meter for the ride I prepaid $44 US for, it would have been 15€. This was a port to hotel transfer. Supposedly a price luxury transfer.
Response from Host, Oct 2025
Lamentamos mucho los inconvenientes ocasionados y agradecemos que nos lo haya comunicado 🙏.
Hubo un problema imprevisto con la aseguradora, y tuvimos que resolverlo rápidamente para garantizar que su traslado no se cancelara.
Entendemos la confusión respecto al vehículo y el taxímetro, y podemos realizar el reembolso de la diferencia del servicio si aún no se ha efectuado.
Por favor, contáctenos directamente para gestionarlo cuanto antes.
Driver was punctual and provided courteous service! The booking was easy and will definitely recommend this company.
Response from Host, Feb 2024
¡Gracias por compartir tu opinión positiva! Nos alegra saber que has tenido una buena experiencia con nuestro servicio/producto.
¡Siempre seremos de los mejores!
Member Pricing
From
$120.63
per group (up to 8)Was $126.98(-5%)
up to 24 hours before the experience starts (local time)
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Transfer Barcelona Airport
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