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Sandra_W, Apr 2026
We were contacted the day...
We were contacted the day before the trip by our driver Peter. It was a small group picked up by minivan. It was a little squashed as we were the last pick up and had to sit in the front with the driver. As I'm small this wasn't a problem but may be difficult for larger people. Peter was informative and pleasant. As English speakers the I information was easy for us to understand but must have been difficult for the Italian speakers in the group. Once we reached the Salt Mines we were splint into our own language groups.
The actual tour was very good although it was a very long walk back to the lift to the surface which the tour guide didn't explain. Peter was waiting for us at the specified time for the return to Krakow. All in all a good experience.
Sandra_W, Apr 2026
We were contacted by our...
We were contacted by our driver Daniel the afternoon before our trip with details of pickup time and asked if we would like a packed lunch for 60zloty as there was limited time between the 2 tours. We had one which was sufficient and was as described and good quality. The transport was minivan and as the last pickup we were in the front with the driver. This was ok but not ideal as space was limited. The actual tour of Auschwitz was well done and the tour guide informative. I did feel the tour of Birkenau could have been just a little longer . The journey back to Krakow was uneventful and we were back in good time.
anntroon, Apr 2026
Irish on tour
This was well worth the money. Guide was great. Highlight was the thermal baths. Would do this one on its own with more time. You can hire towels but do recommend bringing flipflop as a must. Zakopane is lovely with the main shopping street was lovely and remind of ski resort shopping. The view from the mountain was spectacular. We were so lucky with the weather sunshine every day
Hilary_W, Apr 2026
If you prefer to listen rather than read.
Natalia was very informative and I enjoyed the tour. The tour particularly suited my sister as she can suffer with migraines from reading museum signage. Natalia imparted the information allowing us to take the time to just look around each room while she told the stories.
Oliver_S, Apr 2026
Auschwitz / Birkenau Saturday tour
Obviously these historical sites are of the utmost importance to visit. A sobering and haunting experience, as it always would be. The tour was delivered by a brilliant guide, who clearly knows the history completely and with huge relevant detail. It was seamless in terms of our friendly, helpful, safe and communicative driver navigating the journeys, clear instructions throughout. Joining the group tour with requisite tickets provided on arrival to the first site. Communication between guide and driver led to it being slick and efficient. We would highly recommend, thank you.
Trisha_R, Apr 2026
Great experience
Had a lovely time with the group and our guide, Casper was super nice and very helpful. He provided some great information and stories about each location and provided us with an amazing list of recommendations in Zakopane and also, some of his favorite spots in Krakow. We were able to experience the proper polish food and snacks experience thanks to him!
Andrew_W, Apr 2026
Incredible Tour, But Not for the Faint-Hearted (or Unfit)
This tour was one of the most powerful and memorable experiences of our trip to Poland. Visiting the concentration camps was incredibly emotional and confronting, but also deeply important. The guides handled the history with great respect and knowledge, allowing time to reflect while ensuring we truly understood the significance of what we were seeing. It’s not an easy experience, but it’s one I believe everyone should have at least once.
In contrast, the visit to the salt mines was fascinating and almost surreal. The sheer scale of the underground chambers, intricate carvings, and chapels carved entirely from salt were absolutely breathtaking. It was a perfect balance to the heaviness of the earlier part of the day.
The tour was very well organised, transport was comfortable, and everything ran smoothly. A long day, but incredibly worthwhile.
That said, be prepared—it involves a lot of walking at both sites. The descent into the salt mine is quite full-on, with a significant number of steps. If your fitness level isn’t great, I wouldn’t recommend doing both in the same tour, as it can be quite physically demanding.
Highly recommend for anyone wanting a deeper understanding of Poland’s history and culture.
Kim_S, Mar 2026
Zakopane tour with friends
Great tour picked up on time by Mathew , he was friendly polite and made our experience special . Nothing was to much trouble . He is very knowledgeable and passionate . The whole day was very enjoyable . We can definitely recommend this company and if your lucky enough for Mathew to take you on your tour your in for a treat .
bgarbus851, Mar 2026
Great day at the salt mines
A fabulous day at UNESCO Heritage site. The salt mines are one of a kind and should be viewed by everyone. Legendary Krakow was our tour company and our driver was Oskar. He was on time, drove well and got us into the event easily. He was also very polite and very nice to talk to. You need to pay him more money employees like that are an asset to your company. If he is your tour guide you will have a great day. Thank you for a wonderful experience
Letizia_V, Feb 2026
Perfectly organised and extremely interesting
I booked the organized tour for Auschwitz and Birkenau along with my husband and we were extremely satisfied with it.
It was very well organised;
The pickup and dropoff at our address made it easy and stress free.
The driver was very knowledgeable of polish history and told us many things about his country we didn't know.
The museum guide was very knowledgeable, clear, understandable, empathetic and made the visit even more interesting.
I recommend anyone to book this experience through "hello Krakow".
Louise_A, Nov 2025
Highly recommend this trip!
A very well organised trip! Our tour guide Kate was very knowledgeable and all communications about the trip details were excellent and easily accessible. Transfers were efficient. Salt Mine tour was brilliant with another very knowledgeable guide. Highly recommend this trip.
Juan_R, Jul 2025
Catholic pilgrimage tour in Krakow Poland
Fantastic tour that covered exactly what we wanted to visit … the Divine Mercy Chapel, the JP II shrine … then visiting the town of Wadowice the birthplace of JP II and the amazing museum showcasing his whole life. Our tour guide Kamil was very kind , attentive to our needs and extremely knowledgeable.
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Not seeing something you are looking for?
Well-connected by road and public transport, Krakow is a perfect launch point for discovering other towns and cities in Poland. While you could set out on your own, booking an excursion that takes you around the country will help relieve the stress of planning. Day trips from Krakow include World War II-related sites—such as a former Nazi-operated concentration camp—and a UNESCO World Heritage-listed salt mine. It’s also possible to discover outstanding mountain scenery with a visit to the resort town of Zakopane in the Polish countryside, followed by a soak in the healing waters of a thermal bath complex.
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