Top Krakow Day Trips - page 10

The tour was organised very well from pick up to drop off. Although we didn't order the lunch, the ones that did order them said they were very good. The driver was good and kept us informed of the plans and timings. The tour itself was very informative and eye opening. It is hard to imagine the horrors, atrocities and experiences that took place less than 100 years ago! Emotions were high after the tour. Constructive criticism is that during the Berkenau part of the tour, it would be useful to have had the headsets and headphones to listen to the guide as we couldn't hear him very well and he was making a start with giving information without the whole group being present. But we have been informed that due to infrastructure, they are unable to accommodate this request at the moment. But to note: it did not take away from the experience. We felt that during the Auchwitz part of the tour, our tour guide, Lucasz, was very good with his knowledge, timing and keeping the group engaged, however, we did feel rushed by the group behind us as they were not waiting their turn to enter the same places we were in. He managed to work around this so that we could still understand the impact of the area we were in.

This was a humbling, sad, but informative tour. My father has a hard time getting around and the tour guides were patient and went above and beyond to ensure my father was comfortable. It is a tour that I will never forget, such a memorable experience on so many levels.

We visited on one of the hottest weekends in June and I was concerned that it was going to be a bad idea 38 degrees going to the mountains and thermal baths I shouldn't of worried. The mountains were beautiful and thermal baths so refreshing even with the water being 32-38 degrees will definitely visit again, the only disappointment was travelling to and from guide Fabiana was lovely but the mini bus was too hot and he wasn't very free with the air con and had to be told by a lady who said she was going to faint.