Audio Guide of St. Peter’s Basilica with Chatbot

Vatican City, Italy

2 hours (approx.)
Offered in: English

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Overview

What's Included

Self-guided tour with audio guide app
AI-powered chatbot for questions and answers
4 themed itineraries for children, religious visitors, art lovers, and history lovers
Texts available in 36 languages

In-person accompaniment
Headphones (you can listen through your phone’s speakers or your own headphones)
Entrance ticket

€7.00 per person
Physical guide

Meeting and Pickup

Meeting point

Saint Peter's Square
Piazza San Pietro, 00120 Città del Vaticano, Vatican City
Il tour comincia all'incrocio tra via di Porta Angelica e la porta Sant'Anna.

End point

This activity ends back at the meeting point.

Operating hours

03/28/2025 - 05/06/2027
Monday - Sunday : 7:00 AM - 7:00 PM

Itinerary

St. Peter's Square (Pass By)

St. Peter's Basilica (Pass By)

Additional Info

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Near public transportation
Infants must sit on laps

Transportation is wheelchair accessible
Surfaces are wheelchair accessible
Most travelers can participate
This tour/activity will have a maximum of 100 travelers

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Reviews

2.3

based on 3 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Don't buy it, it doesn't work

Noemi_C, Jan 2026

I thought it was a great scam I bought 4 audio guides and none worked. You get to the home console and it asks for email and password that you don’t have or get sent. After talking more bad than good with customer service because they take so long to answer finally we decided to give up.

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Response from Host, Jan 2026

Good morning, we are sorry that your experience was not positive. We have checked several times and our audio guides are working properly and are easily accessible via the link that is sent by email 8 hours before the visit begins. It is never necessary to enter an email address or a password to access our web app. Unfortunately, as a small startup, we are unable to manage technical issues related to customers’ individual devices, but we are always available to provide support and clarifications via email. Thank you and have a nice day.

Money for the trash.

FernandoJorge_d, Oct 2025

It was worth the wait in the queues and the mess of the entrance. But the audio Service didn't work, the meeting place didn't show up, the phone wasn't answered... finally money for the trash. I don't even know what the ticket was for.

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Response from Host, Oct 2025

Dear customer, We apologize for the inconvenience. The information you are looking for is all on the experience page. The self-guided tour of Florence's historic center is designed to start at Piazza del Duomo, 50122 Florence FI, Italy, and end at Piazza Santa Croce, 50122 Florence FI, Italy. Entrance tickets to attractions such as Palazzo Pitti are not included in the price, as specified in the description. Have a nice day.