Rome: St. Peter's Basilica Skip-the-Line Entry Ticket

Vatican City, Italy

High interest

Booked 4 times today.

1 hour (approx.)
Mobile ticket

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Overview

What's Included

Skip-the-line entry to St. Peter's Basilica
Access to the main basilica interior

Live Guided tour
Vatican Museums
Sistine Chapel

Meeting and Pickup

Departure Point

Saint Peter’s Basilica, Piazza San Pietro, 00120 Città del Vaticano, Vatican City

What To Expect

Saint Peter’s Basilica

1 hour • Admission Ticket Free

Additional Info

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Near public transportation

Transportation is wheelchair accessible
Surfaces are wheelchair accessible
Most travelers can participate

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Reviews

3.5

based on 26 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Cancelled last minute

Susan_H, Mar 2026

It didn’t happen… waited with others , checked voucher and received my sticker to go in and it was cancelled as museum was closed . All last minute

Response from Host, Mar 2026

We sincerely apologize for the inconvenience caused by this unexpected situation. Unfortunately, the closure of the museum was beyond our control and announced at the last minute. We understand how frustrating it is to arrive and not be able to proceed with your visit, especially after waiting. Please rest assured that we are already working on resolving this matter and assisting all affected guests. Thank you for your understanding

Beware this tour operator AND Viator

Mike_W, Feb 2026

AVOID BOOKING TOURS THROUGH VIATOR AND THIS TOUR OPERATOR!!! We showed up for the tour, checked in with the guide (Charles) and stood in the rain for an hour only to find out we couldn’t go into the Museums or the Sistine Chapel. The tour operator told us to come back the next day at 4:30. We did. Then found out the chapel was closed. They said we could tour the museums only or cancel and that cancelling worked best for them. We told them we wanted to cancel and left. I tried to cancel via the tour operator (was contact with the guide via WhatsApp) and Viator. Neither would process a refund and said the service was provided. So not only did I waste 2 afternoons, I’m also out a lot of money. Take my advice—book early and directly with the Vatican. These operators oversell and tourists get the shaft. I would give this negative stats if I could.

Response from Host, Feb 2026

Hello, thank you for your feedback. After carefully checking our booking records, we could not find any reservation under your name or details with our company. It seems this experience may have been booked with a different operator. We always strive to provide clear communication, confirmed access according to official availability, and proper customer assistance. If you believe there has been any misunderstanding, please contact us directly with your booking reference so we can verify and assist you appropriately. We appreciate your understanding.

Do not use this operator- scam

louisemace31, Nov 2025

Tour was cancelled a few hours before and I’m still trying to get a refund. They sold me a tour on a day that the museums was closed and didn’t tell me until under 24 hours so I couldn’t cancel the tour. Disgusting customer service use a different service.

Response from Host, Nov 2025

We sincerely apologize for the inconvenience caused. Unfortunately, the museum was unexpectedly closed by the local administration on that date, and this was communicated to us at very short notice. As soon as we were informed, we immediately notified all affected guests and offered rescheduling or a full refund. Please contact our support team with your booking reference so we can ensure your refund is processed as soon as possible

Scam

CarlosAlberto_F, Aug 2025

This is a scam, the guide never show up nor answered the phone, i lost my money and no one solved my issue, lost one day out of my country, uber, etc. The worst

Response from Host, Aug 2025

We are sorry to read your comment, but we must clarify that our guide was present at the meeting point at the scheduled time and waited for the participants as per our policy. Unfortunately, it seems you did not meet the group at the correct location. Our contact details were provided in the voucher, and our support team is always available to assist on the spot. Since the service was delivered as advertised and the guide was present, we cannot consider this a valid claim for refund.

Awful

Laura_P, Jun 2025

My host cancelled on us 1 hour prior and left us without tickets. It was awful. We came all the way from another country to have them cancel with extremely little notice

Response from Host, Jun 2025

We're truly sorry for the last-minute cancellation — this may have been due to an unexpected official Vatican Museum closure, which can happen on short notice. We understand your frustration and sincerely regret the inconvenience.

Skip the line Sistine Chapel so worth it! A must do!

Sherilynne_P, Apr 2025

Our tour guide Eslam was fantastic! He brought us right to the entrance and gave us all the details for a successful visit.

0/10 Outright bad and lost money without visitors!

Gaetan_V, Nov 2025

I gave 1 star to further the can, but if I could, I would have given 0 stars. Because I've been ripped off: 75€ paid for 1 adult and 1 child. No one showed up at the time and place of appointment. I contacted via the chat, where I received a reply that visitors could not continue. So I literally can't give stars and they don't deserve them. I had adapted my whole day to this appointment, so I would have better let other visits continue at this time. I'm having trouble getting my money back and so I don't recommend anyone to use this service. My first and consequently last use of this service. They are crooks!!!

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Response from Host, Nov 2025

We are truly sorry to hear about your experience and completely understand your frustration. Unfortunately, the activity was unexpectedly canceled by the local organization on that day, and we immediately informed all affected guests, offering an alternative date or a full refund

This is a scam!

Bianca_F, May 2025

The skip the line tickets for the Sistine Chapel are a scam and we have no word yet to get a refund. It's a scam. Don't book this, just stand in line and buy a ticket for 20euro.

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Response from Host, Jun 2025

Wij zijn het absoluut niet eens met uw bewering. Onze skip-the-line tickets zijn volledig legitiem en worden dagelijks door honderden tevreden bezoekers gebruikt om sneller toegang te krijgen tot de Sixtijnse Kapel en de Vaticaanse Musea. Uw opmerking over “oplichting” is ongegrond en zeer schadelijk. Skip-the-line tickets bevatten naast het toegangsbewijs ook servicekosten, waaronder reservering op specifieke tijden om wachtrijen te vermijden — dit is een standaardpraktijk bij officiële en erkende toeristische aanbieders. Als u vragen heeft over uw specifieke boeking of over hoe u uw ticket correct had moeten gebruiken, neem dan contact op met onze klantenservice. Maar het publiekelijk verspreiden van onjuiste beschuldigingen zonder eerst met ons contact op te nemen is onaanvaardbaar. Met vriendelijke groet, EU Tours.it Team