Big three-Full Experience at Rainforest Adventures St Maartin
St Maarten
- 5 hours (approx.)
- Mobile ticket
- Offered in: English
Explore our promoted experiences
Overview
Combine rides on the Flying Dutchman, the Schooner Ride and the Sentry Hill Zipline on this thrilling combination tour. First, ascend to St. Maarten's highest point on the Sky Explorer for excellent views, then zoom down the mountain on the Flying Dutchmen. Head back up the mountain and clip on to the Sentry Hill Zipline to get views over the island. Finish up with an inner tube ride down the mountain on the Schooner Ride.
- All entrance fees and activities
- Two zipline rides with views over the Eastern Caribbean island
- Access to the onsite museum
- Instruction so even beginners can participate
What's Included
- Sky Explorer
- Flying Dutchman
- Schooner Ride
- Emilio Wilson Museum
- Sentry Hill Zipline
- Food and drinks
- Gratuities
- Souvenir photos (available to purchase)
- Hotel pickup and drop-off
Meeting and Pickup
Meeting point
- Rainforest AdventureMaarten – Rockland Estate, 59 L.B. Scott Rd, Philipsburg, Sint Maarten
End point
This activity ends back at the meeting point.Itinerary
1
Rainforest Adventures St Maarten - Rockland Estate
5 hours • Admission Ticket Included
Additional Info
- Confirmation will be received at time of booking
- No heart problems or other serious medical conditions
- Not recommended for travelers with back problems
- Not wheelchair accessible
- Not recommended for pregnant travelers
- Child rate applies only when sharing with 2 paying adults
- Children must be accompanied by an adult
- Children must have a height of minimum 52 – maximum 80 inches and weight a minimum of 100 pounds to do this tour.
- Weight Range: minimum 100 – maximum 275 pounds
- Travelers should have a moderate physical fitness level
- This tour/activity will have a maximum of 15 travelers
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Reviews
3.9
based on 303 reviews
Yasmine_N, Apr 2026
It was a nice experience but I need my partial refund for the slide being closed but nobody talks about how long of a wait it is to go on the Flying Dutchman. It’s a surreal experience but they could make some adjustments to the wait time.
Response from Host, Apr 2026
Thank you for sharing your feedback on Viator regarding the Big Three experience. We are glad you found the flight "surreal," as it truly is a unique way to see St. Maarten!
I sincerely apologize for the frustration caused by the wait times at the Flying Dutchman. Because this is such a popular attraction, wait times can fluctuate, but we are constantly looking for ways to streamline the process for our guests.
Regarding the partial refund for the Schooner Ride (slide) being closed: we absolutely want to make this right. Since your booking was made through Viator, please request the partial refund through their platform, and we will approve it on our end immediately. Alternatively, you can send us your booking details via email, and I will be happy to assist you in coordinating that with them.
We appreciate your patience and your honest feedback, as it helps us improve the experience for everyone. We hope to welcome you back again for a smoother visit in the future!
Krista_K, Apr 2026
We did all three experiences. The check in process was long and disorganized. The electronic waiver system did not work and they finally had us just sign paper waivers. There was a ton of waiting around for both the slide and the canopy zip lines. Most waiting was shaded but some was in direct sun and quite hot. When we got to the Flying Dutchman they quoted a 90 min wait. There is a bar up there which is nice, but it was just very very long. It took over 5 hours for all 3 experiences. If we went back we would only do the Flying Dutchman. It was really fun and the view is amazing.
Response from Host, Apr 2026
Thank you for your feedback and for visiting us.
We’re really glad to hear you enjoyed the Flying Dutchman and the views—it’s definitely a highlight experience.
We sincerely apologize for the delays and the inconvenience during check-in and waiting times. On busier days, especially with multiple activities, wait times can be longer than expected, and we understand how this can affect your overall experience. Your comments regarding organization and the waiver process are very valuable, and we will be sharing them with our team to continue improving our operations.
We truly appreciate you taking the time to share your experience and hope to welcome you back for an even smoother visit in the future.
Angela_D, Mar 2026
Once in a lifetime experience! Highly recommend!
There are some stairs and walking required, but it is manageable.
Response from Host, Apr 2026
Thank you for your kind words!
We’re so happy to hear you had a once-in-a-lifetime experience with us and truly appreciate your recommendation.
You’re absolutely right—there is some walking involved, but we’re glad to know it was manageable and worth it.
We hope to welcome you back again soon!
Domanique_T, Mar 2026
I was disappointed with this experience. I booked for a particular day, the operator reached out for me to change the day, the day before, due to the park being closed for whatever reason. I made adjustments and agreed to another day of my trip. My husband and I got there on the new date, and had to wait in a long line for the lift. We got to the tube, and that went fairly quickly, so no complaints there, although the guy working the tube, was in a bad mood and claimed to have been sick and complained that he had to still work. After the tube, we waited again to go back up for the zip line. This is why I really booked this excursion. We went up, after a while and then was told to wait in an area, with no further direction. We waited for about 30+ minutes with no direction/acknowledgment. After a few people went and complained to the person at the lift, someone finally came over and broke the news that the zip-line was broken and we could not get on. But, if we wanted to, we could go on the small line to the top, to sight see instead, or head back down to reschedule. This upset me, because it was a waste of time. Again, we had to wait in a long line, to get back down to the bottom, from the lift. We finally got down, an operator was there taking names, to either reschedule or be listed for a partial refund, which should take 7-10 days. I requested the refund, as I had already rescheduled once, and was leaving the next day. It was hot and most of the time spent, was waiting. Very disappointing!
Response from Host, Mar 2026
Hi there, I am genuinely sorry for such a disappointing experience. It sounds like a total headache—from having to reschedule your original plans to the long waits in the heat, and then finally missing out on the zip-line due to a technical failure. That is definitely not the "Full Experience" we want for our guests.
Technology can be unpredictable, but we truly dropped the ball by not giving you clear direction while you were waiting at the top. We also apologize for the interaction with our staff at the tubes; being short-staffed or ill is no excuse for a bad attitude. Since you are already back home and requested a refund, we want to make sure that is being handled. Please reach out to us at onlinebookings@rainforestadventure.com or via WhatsApp at +52 998 537 1836 so we can double-check the status of your request and ensure everything is sorted out for you. We truly value your patience.
Angela_Z, Mar 2026
The whole experience ess super fun... and watching people on the zip line and tube slide was just as entertaining
...UNTIL we reached the MAIN ATTRACTION we specifically booked for...and all of a sudden its not working and no one had a clue why. We watched people rude thw flying Dutchman as we rode up the lift...and pow we get there and its not working. I am requesting a refund
Response from Host, Mar 2026
Hi Angela, honestly... that is just the worst luck. We’ve all been there—seeing everyone else having the time of their lives on the way up, and then bam, the ride decides it needs a break right when it’s finally your turn. Technology is amazing until it isn't, and it really stinks that it happened at the exact moment you reached the top.
We’re also sorry that our team couldn't give you a clear answer right then; sometimes these glitches catch us all by surprise. We totally get why you're asking for a refund and we want to help you sort that out immediately. Please reach out to us at onlinebookings@rainforestadventure.com or via WhatsApp at +52 998 537 1836 so we can take care of this for you. We’d love to make things right!
haley_m, Mar 2026
It was absolutely horrible and a waste of not only money but time as well. This place is so unorganized with horrible service . They over booked, and when we finally got to the top to do the “Flying Dutchman “ which was the main reason we came , it was an additional 2 hour long wait. I wouldn’t recommended this to anyone and I am extremely disappointed . Because of our cruise ships departing time , a huge group of us couldn’t wait in the 2 hour long line .
Response from Host, Mar 2026
Thank you for taking the time to share your feedback.
We’re truly sorry to hear about your experience and understand how frustrating this must have been, especially with the time constraints of a cruise schedule. This is certainly not the experience we aim to provide.
Please note that wait times can vary depending on daily demand, and while we do our best to manage capacity, there are occasions where peak times may lead to delays. That said, your comments regarding organization and service have been shared with our operations team for review and improvement.
We sincerely regret that you were unable to enjoy the Flying Dutchman as planned and that your visit did not meet expectations. If you would like, please feel free to contact us directly via WhatsApp at +52 998 537 1836, and we will be happy to assist you further.
Randi_W, Feb 2026
The only exciting part of this is the Flying Dutchman and it only lasts 30 seconds. If you really want to do it just book the Dutchman and then head to a beach or another excursion. The park is poorly ran by young adults who are in no rush to get you through any lines. We waited 30 minutes for the tubing part while they tried to figure out why the water wasn’t working. Tubing was not worth the wait. The zip line part is 4 very short lines that all come back to the same platform. Very uneventful, we skipped the last two because there were only two guides running it and it was taking forever with a large group. The park itself is pretty run down.
We were a group of 6 friends 45-50 yrs old.
The only reason I gave it 3 stars is the view from the top is incredible! You can see the French side and Dutchside at the same time. So book the Dutchman if you want some adventure and incredible views but skip the rest.
Response from Host, Feb 2026
Thank you for taking the time to share your detailed feedback.
We’re glad to hear that you enjoyed the incredible views from the top — being able to see both the French and Dutch sides of the island is truly one of the most unique aspects of the experience. We’re also pleased that you found The Flying Dutchman exciting.
That said, we’re sorry to learn that other parts of your visit did not meet your expectations. Waiting for activities due to operational delays, such as the tubing water flow issue you mentioned, is understandably frustrating. We sincerely apologize for the inconvenience this caused.
Regarding wait times and staffing, guest flow can vary depending on attendance levels and operational requirements, but we recognize that efficiency plays a major role in overall enjoyment. Your comments have been shared with our management team as we continuously work to improve organization, staffing allocation, and overall park maintenance.
We always aim to provide a well-rounded adventure experience, and we regret that certain elements felt underwhelming during your visit. Honest feedback like yours is important and helps us identify where improvements are needed.
If you would like to discuss your experience further, please feel free to contact us directly at onlinebookings@rainforestadventure.com. We truly value the opportunity to learn and improve.
Warm regards,
Rainforest Adventures St. Maarten Team
David_H, Feb 2026
Closed on the day of our reservation with no notice. Went back next day and was overcrowded due to previous day closure. Beautiful place but everything moves extremely slowly. Expect long waits in the sun at every activity.
Response from Host, Feb 2026
Thank you for taking the time to share your experience. We’re truly sorry for the inconvenience caused by the unexpected closure on the day of your reservation. We understand how frustrating that must have been, especially while on vacation, and we sincerely apologize for the lack of notice.
Occasionally, closures are necessary due to weather conditions or safety concerns, but we recognize that communication in these situations is critical. Your feedback helps us improve how we notify guests moving forward.
We’re also sorry that your visit the following day felt overcrowded and that you experienced long waits. When we need to accommodate guests from a previous closure, it can create higher-than-usual attendance, but that’s never an excuse for delays or discomfort. We are actively working on improving our flow, staffing, and shade coverage in waiting areas to enhance the guest experience.
We truly appreciate your kind words about the beauty of the park — it means a lot. We hope we’ll have the opportunity to welcome you back in the future and provide the smooth, enjoyable experience we aim to deliver every day.
Warm regards,
Rainforest Adventures St Maarten Team
Jessica_G, Feb 2026
It was a lot of fun. ................Kids loved it. Went smoothly. Friendly staff.....................
Response from Host, Feb 2026
Thank you for your Viator review of the Big Three – Full Experience!
We’re so happy to hear you had a lot of fun and that the kids loved it—that’s what we love to hear! It’s also great to know everything went smoothly and that our friendly staff helped make your experience even better.
We hope to welcome you and your family back for another unforgettable adventure in St. Maarten soon! 🌞✨
Thomas_M, Jan 2026
Went with my wife to spend a day of adventure! The tube ride was very mild, and the tree top zipl lines were fine, but the flying Dutchman was a truly unique experience! Apparently the "steepest zipline in the world".
There is a wait for the flying Dutchman, and cruise passengers have priority, since they are on a timed schedule. There is a bar at the top and some of the most incredible views of the island.
The small museum near the entrance is very informative as well and we found the gift shop reasonably priced.
Response from Host, Jan 2026
Thank you for sharing your experience and helpful tips! We’re so glad you and your wife enjoyed a full day of adventure with us. It’s great to hear that the Flying Dutchman stood out as a truly unique highlight—those views and that adrenaline rush really are unforgettable!
You’re absolutely right that this experience is best enjoyed when planned as a full day, especially as wait times can vary during busy periods, particularly when cruise ships are in port. We appreciate you pointing out the bar and scenic viewpoints at the top—they’re perfect spots to relax and take in the incredible island views.
We’re also happy you enjoyed the museum and found the gift shop to be a nice addition to the experience. Thank you again for visiting and for sharing such a balanced, informative review. We hope to welcome you back for another adventure in the future! 🌊✨
Israel_A, Dec 2025
There was no guide, no tour operator, no meeting. This tour description is totally misleading, since it suggests someone is going to accompany you, as you can see here in uppercase: “The tour operator reserves the right to REFUSE service to passengers who are intoxicated.” “Language: English - GUIDE”. In the official webpage, the tour costs 10% less, so I was expecting at least a guided tour through the Emilio Wilson Museum, something more than just the same tour offered by the company itself. Elite Shore Tours didn’t answer my text messages ever. Very disappointed. This didn’t meet my expectations at all.
Response from Host, Dec 2025
Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear that your experience did not meet your expectations, and we understand your frustration.
We’d like to clarify that the Big Three / Full Experience at Rainforest Adventures St. Maarten is a self-guided experience inside the park. While our trained staff and instructors are present at each attraction to ensure safety and provide instructions, the experience does not include a dedicated tour guide accompanying guests throughout the park or the Emilio Wilson Museum. We regret if the wording used by a third-party operator created a different expectation.
Regarding pricing and communication, bookings made through external providers (such as Elite Shore Tours) are managed independently from Rainforest Adventures, including pricing, descriptions, and guest communication. Unfortunately, we do not control their response times or policies.
Your feedback is important to us, and we appreciate you bringing this to our attention, as it helps highlight where expectations may not be clearly aligned. If you would like to discuss your visit further or if we can assist in any way, please feel free to contact us directly at onlinebookings@rainforestadventure.com.
Thank you again for sharing your experience. We’re sorry it fell short of your expectations and appreciate the opportunity to clarify.
Denise_H, Dec 2025
The flying dutchman is for thrill seekers, you dont realize how steep it is until you get to the top, the tube slide was also fun, they do mist water as you go down so be prepared. The other zipline course is just 4 lines but still fun. Overall great experience and would do it again
Response from Host, Dec 2025
Thank you so much for sharing your experience with us! We’re thrilled to hear you had so much fun on the Big Three Full Experience. You’re absolutely right — the Flying Dutchman is a true thrill-seeker favorite, and its steepness definitely surprises many guests once they reach the top!
We’re glad you also enjoyed the Schooner Ride with the refreshing mist and the zipline course. Even though it’s shorter, it’s always a fun part of the adventure.
Thank you for your great feedback and for saying you’d do it again — we’d love to welcome you back for another adrenaline-filled visit to Rainforest Adventures St. Maarten! 🌿
John_L, Dec 2025
Boat ride was great until we got outside and got screwed by the taxi drivers parked at the gate. Beware of scams and order an uber. Ship should warn people about scam taxis.
Response from Host, Dec 2025
Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the experience inside the park.
We’re very sorry to learn about the situation you encountered after leaving the property. Please note that taxi services operating outside the park are independent third-party providers and are not affiliated with Rainforest Adventures. Unfortunately, we do not control their pricing or operations.
That said, we truly appreciate you bringing this to our attention. We always encourage guests to confirm fares with drivers in advance or use transportation services they are most comfortable with. Your feedback helps us improve the information we share with future visitors.
Thank you again for your visit, and we hope you will remember the positive parts of your experience with us. 🌿✨
Susan_C, Nov 2025
A must-do experience! The Flying Dutchman is a ride you have to try. Even if you’re unsure at first, definitely go for it. Even if don’t do the Flying Dutchman take the chairlift to the top—the views of the entire island are absolutely stunning.
Response from Host, Nov 2025
Thank you for your amazing feedback! 🌴 We’re thrilled you enjoyed the Big 3 experience and highlighted the Sky Explorer chairlift and Flying Dutchman ride. The views from the top are truly unforgettable, and we love hearing you encourage others to go for it! We appreciate your recommendation and hope to welcome you again soon for more adventure and stunning island views. 📸🌺
Brian_J, Nov 2025
It was Excellent definitely will come back we really enjoyed this adventure and will definitely recommend
Response from Host, Nov 2025
Thank you so much for your amazing review! 🌴 We’re thrilled to hear that you had such an excellent experience at Rainforest Adventures St. Maarten. It’s wonderful to know you truly enjoyed the adventure and plan to return in the future — that means the world to us! We’re grateful for your recommendation and can’t wait to welcome you and your family back for another unforgettable experience! 💚
Domonique_S, Oct 2025
Best zip line experience zip lines had brakes. The canopy was great. The workers were great and the flying Dutch Dutchman was amazing.
Response from Host, Nov 2025
Thank you so much for your fantastic review! 🌴 We’re thrilled to hear that you had such a great time on the zip lines and enjoyed the smooth braking system, the beautiful canopy views, and of course, the thrill of the Flying Dutchman! Our team will be so happy to know they helped make your experience amazing. We truly appreciate your kind words and hope to welcome you back for another adventure in St. Maarten! 💚
Sara_K, Oct 2025
It’s fun. The views are beautiful from all directions.. The staff is mostly friendly. Make sure to wear sunscreen and secure your belongings on the zip lines. Bring lots of small bills because there are tip boxes at every point while you walk around.
Response from Host, Oct 2025
Thank you for your review! We’re glad to hear you had fun and enjoyed the beautiful views throughout your visit. We appreciate your feedback about our team and your helpful tips for future guests—sunscreen, secure belongings, and small bills are definitely good advice! We’ll also take note of your comments to continue improving the overall guest experience. We hope to welcome you back for another great adventure in St. Maarten!
Graham_D, Sep 2025
Riding the steepest zipline is a cool bucket list item, but that's about all I can say that's unique here. The tubing was very short, and the ziplining is two back and forth runs without much to see - underwhelming at best. On a busy day during peak season, I'm sure the wait wouldn't be worth it; on an off day, you're better to pay when you get there and save $60+.
Response from Host, Oct 2025
Thank you, Graham, for sharing your feedback with us. We’re glad to hear that you enjoyed riding the Flying Dutchman, as it’s certainly one of the most unique experiences we offer. We’re sorry, however, to learn that the rest of the activities did not fully meet your expectations. Your comments about the tubing, zipline, and overall value are very important to us, and we’ll be sharing them with our team to see where we can improve. We truly appreciate your honest perspective and hope we may have the chance to welcome you back in the future for an even better experience.
Elizabeth_M, Aug 2025
We had an awesome time on the ziplines!! The schooner ride was fun too! Staff was very friendly and the restaurant food was delicious!
Response from Host, Aug 2025
Hi there,
Thank you for the wonderful review! We’re thrilled you had such an awesome time on the ziplines, enjoyed the Schooner ride, and loved the food at our restaurant. Our team will be so happy to hear your kind words. Hope to see you again for more fun soon!
Best regards,
Rainforest Adventures – St. Maarten
Michele_M, Jul 2025
Really good experience would recommend to other people. Great views from the very top of the mountain
Response from Host, Jul 2025
Dear Guest,
Thank you for your kind review! We’re so glad you enjoyed the 6-in-1 Full Day Pass and found it to be a great value. Seeing a group of coatis during your visit must’ve been a special treat!
We’re also happy to hear our team made you feel welcome. We hope to see you again for more rainforest adventures!
Warm regards,
Rainforest Adventures Costa Rica – Braulio Carrillo
Guest Services Team
Devon_M, Jul 2025
The zip lines were the best part of the experience. The Schooner Ride was a little sketchy and unsafe. We had a family member get injured during this.
Response from Host, Jul 2025
Dear Guest,
Thank you for your feedback and for joining us at Rainforest Adventures.
We’re glad to hear you enjoyed the zip lines, but we’re truly sorry to learn that a member of your group was injured during the Schooner Ride. Safety is our top priority, and we take any incident very seriously.
We appreciate you bringing this to our attention and would like to follow up directly to understand more and ensure it’s addressed properly. Please feel free to contact us at onlinebookings@rainforestadventure.com so we can look into the matter further.
Wishing your family member a smooth and speedy recovery.
Warm regards,
Rainforest Adventures St. Maarten
Guest Services Team
Patricia_K, Jul 2025
This place was so amazing at the top of the mountain you could see everything. I most enjoyed the Flying Dutchman
Response from Host, Jul 2025
Dear Guest,
Thank you so much for your kind review!
We’re thrilled to hear you had an amazing time and that the views from the top left such a great impression. The Flying Dutchman is definitely a favorite for many, and we’re glad you enjoyed the thrill!
We hope to welcome you back for more unforgettable moments in the rainforest.
Warm regards,
Rainforest Adventures St. Maarten
Guest Services Team
Sarah_A, Jul 2025
We booked the triple three adventure as a group of ten. First stop was the intertube slide, which I was second to last to go. Getting on the tube, was instructed to cross my ankles hold on. Which I did as instructed. Didn’t make the first corner where my shoe hit a corner and flipped the tube over extremely hard. When I say I landed on my face hard, I’m not exaggerating. The whole right side of my face was bleeding, my lip was busted, immediate headache from the impact, and pretty sure I’m going to have a nice black eye. My sunglasses were completely destroyed but probably saved me from further damage, but sadly lost a nice expensive pair of sunglasses from it. The ride person immediately ran to me and was worried, offered to walk me down which I was like I’m okay I can continue. That’s when I knew I must be bleeding, which he confirmed. Got down to the bottom for my family to see me bleeding and banged up, which caused them all to panic. Went to their first aid area, and Jason was fantastic and helped me. Was very empathetic and caring, explained everything he was going to do etc. Then they sent over the manager to look, never once asked if I was okay or anything, took one look at me and was like we will reimburse you for the intertube ride and walked off. Like so sorry for what happened, didn’t ask anything, didn’t seem to care that someone was injured on a ride in the park. This is why they make you sign a waiver when you come in, for managers like him that don’t give a crap about anyone. At one point I was going to take ibuprofen for the headache I got and asked if I could have some water and they had to get approval and even then reluctantly gave me a bottle of water. I did continue on so my family could still do the zip line and I was fine. And their safety measures on that part was great and I would recommend the others for that aspect. But do not risk getting injured on the intertube adventure, because I sit here now with a busted up knee, my right shoulder is bruised up, the whole right side of my face is swollen, bloody and lip busted etc. And not that the refund even would do much, but never even saw that happen, not that the manager would even care since he seemed like a very unhappy person to begin with, but when someone gets injured, perhaps show some compassion and not be a huge jerk about stuff.
Response from Host, Jul 2025
Dear Guest,
We are truly sorry to hear about your experience and want to thank you for taking the time to share it in detail. Your safety and well-being are extremely important to us, and we’re deeply sorry that your visit began in such a distressing way.
While we’re glad to hear that Jason provided you with the care and empathy you deserved, we regret that your interaction with management did not meet your expectations. We take your feedback very seriously and will be reviewing this situation internally to ensure that all our team members are upholding the level of professionalism and compassion our guests deserve—especially in moments like this.
It’s never our intention for anyone to leave our park hurt or unheard. We’re also sorry for the loss of your personal items and the physical impact the incident had on you.
We’re grateful you still chose to continue the experience for your family’s sake, and we’re pleased to hear you felt the zipline safety measures were solid. However, we fully understand that your overall impression was affected by the incident and the response that followed.
Please feel free to contact us at onlinebookings@rainforestadventure.com so we can speak with you directly, follow up appropriately, and do what we can to make this right.
Wishing you a smooth and full recovery.
Warm regards,
Rainforest Adventures St. Maarten
Guest Services Team
Reina_G, Jun 2025
Didn't get to experience anything because the place was closed for maintenance when we got there. Wasn't notified in advance.
Response from Host, Jun 2025
Dear Guest,
We’re truly sorry to hear about your experience and completely understand your disappointment. We sincerely apologize that you arrived to find the park closed for maintenance and were not informed in advance.
This is not the experience we aim to provide, and we’re currently reviewing our communication processes to ensure situations like this are avoided in the future.
If you haven’t already, please reach out to us at onlinebookings@rainforestadventure.com so we can assist you directly regarding your booking and help make this right.
Thank you for bringing this to our attention.
Warm regards,
Rainforest Adventures St. Maarten
Guest Services Team
Nikkia_S, Jun 2025
We did not experience any activities . Would like refund . The activities were broken down . Did not even enter the park
Response from Host, Jun 2025
Dear Guest,
We’re truly sorry to hear about your recent experience and that you were unable to enjoy the activities during your visit. This is certainly not the experience we aim to provide, and we understand your disappointment.
Please know that if you were not able to participate in any part of the Big 3 experience, you are eligible for a refund. To begin that process, we kindly ask that you contact our team directly at onlinebookings@rainforestadventure.com. Be sure to include your booking details so we can assist you as quickly as possible.
We appreciate you bringing this to our attention and hope to have the opportunity to make things right.
Warm regards,
Rainforest Adventures St. Maarten
Guest Services
Ashley_S, Jun 2025
the tube ride really wasnt wet enough, the zip lines were kind of short. the best part was the last zip line which the view was beautiful
Response from Host, Jun 2025
Dear Guest,
Thank you for visiting Rainforest Adventures St. Maarten and for taking the time to share your feedback.
We’re happy to hear you enjoyed the breathtaking view on the final zip line—The Flying Dutchman truly is a highlight and a one-of-a-kind experience on the island!
We understand your thoughts on the tubing and the shorter zip lines. While the ziplines are typically short and fast by design—specifically to maximize the adrenaline rush and excitement—we know preferences vary, and we appreciate your input.
Also, we always encourage guests to take their time at the top of the mountain. Many visitors enjoy relaxing on the roof deck, soaking in the panoramic views, snapping photos, or enjoying a drink at the bar. It’s a great way to make the most of your visit and balance the thrill with some relaxation.
If you’d like to share more about your experience or if there’s anything we can assist you with, please feel free to reach out to us at onlinebookings@rainforestadventure.com.
Thanks again for your visit, and we hope to welcome you back for more adventure and unforgettable views!
Warm regards,
Rainforest Adventures St. Maarten
Guest Services Team
justin_n, Jun 2025
This was by far the worst excursion experience I’ve ever had. Not only was it overpriced, but the activities were poorly designed and managed.
The tubing activity was a complete letdown—people kept getting stuck halfway down the ramp, which caused frustrating delays and confusion. The smaller zip lines were just as problematic, with many guests getting stranded mid-ride and needing assistance. The lines throughout the park were atrocious. We purchased the “Big 3” package but only managed to do the Flying Dutchman due to the excessive wait times. We were in line from 10:50 AM to 2:30 PM in intense heat with very limited shade. Being on a cruise schedule made this even more stressful, and unfortunately, no staff offered help or compensation for the time lost.
This excursion needs serious improvements—from better planning and crowd management to immediate upgrades to the tubing and zip line systems. At its current state, it’s severely overpriced and poorly run.
Response from Host, Jun 2025
Dear Guest,
Thank you for taking the time to share your feedback regarding your recent visit to Rainforest Adventures St. Maarten. We’re truly sorry to hear that your experience did not meet expectations, and we appreciate you bringing these concerns to our attention.
We sincerely apologize for the long wait times and operational issues you encountered during your visit. We understand how frustrating it must have been—especially while managing a tight cruise schedule and enduring the heat. This is certainly not the standard of service we strive to provide, and we take your comments seriously.
Please know that we are actively reviewing our processes, particularly around queue management, activity maintenance, and guest support, to ensure a smoother, more enjoyable experience for all visitors. Guest safety and satisfaction are our top priorities, and your feedback helps us identify areas in need of immediate improvement.
If you are open to it, we would appreciate the opportunity to speak with you further and make things right. Please reach out to us at onlinebookings@rainforestadventure.com, and a member of our team will be happy to assist you directly.
Thank you again for your feedback, and we hope to have the opportunity to welcome you back under better circumstances.
Warm regards,
Rainforest Adventures St. Maarten
Guest Services Team
Patrick_H, May 2025
This was a 3 generation family trip. From the moment we arrived everyone was helpful. Sashell was especially helpful during check-in & giving us a rundown of the activities. At every single activity each staff member was so helpful & fun. This was an overall 10 out of 10 experience.
Response from Host, May 2025
Thank you so much for your amazing review! We're thrilled to hear your 3-generation family had such a wonderful time with us. Sashell and the entire team will be so happy to know they helped make your experience smooth, fun, and memorable. We truly appreciate your kind words and hope to welcome you all back again soon for another 10 out of 10 adventure!
Stephanie_M, Apr 2025
Initially the zipline intimidated me by its steepness, but it was not at all unsafe or scary. You actually sit in a seat instead of a harness so it is sort of more like a swing in a sense. You feel super secure and can go down by yourself or next to someone else. My son and I went down side by side. It also records a pretty good video of it. The schooner was more fun than it looks. If I were to go again, I’d probably just do the steep zipline. I feel like I want to do it again so I can pay more attention to what I’m actually seeing because the initial shock of airborne takes a few to wear off when first starting.
Response from Host, Apr 2025
Thank you for the awesome review! We're so glad you and your son had a great time—especially conquering that first steep zipline ride together! It’s true, the Flying Dutchman feels more like a thrilling swing than a typical zipline, and we're glad you felt safe and secure. We’d love to have you back for round two so you can fully soak in the views on the way down!
Michael_G, Apr 2025
The tube ride was closed so to rain. However looking at the tubes and track from the chair lift it looks shabby. The rainforest zipline, not much of a rainforest to see. I am an American who tips well. I tend to over tip when people are working hard The staff had a tip jar at every station telling us that each section was a separate tip, each staff member asked for a tip and pointed to the jar. The staff at the Flying Dutchman had the tip jars at the point where they strapped us in. If you tipped they were friendly if not they would not look at you. I tipped $20 at first zip line. When I was asked to tip at the Dutchman I was told that that is a different staff. It gave me an unsafe feeling if I was not handing over cash.
Response from Host, Apr 2025
Thank you for your feedback. We’re very sorry to hear about your experience and that it left you feeling uncomfortable—that’s certainly not the standard we aim to uphold. We take concerns like this seriously and would appreciate the opportunity to investigate further.
If you're able to share more details, especially the name of any staff involved, please email us at onlinebookings@gmail.com. Your input will help us address this appropriately and ensure all guests feel safe and respected during their visit. Thank you again for bringing this to our attention.
From $159.00
per personup to 24 hours before the experience starts (local time)
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