Hell's Gate Mud Bath & Spas
Badge of Excellence
Rotorua, New Zealand
- 1 hour (approx.)
- Offered in: English
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Overview
Treat yourself to a therapeutic mud bath and sulfur spa package at Hells Gate Geothermal Park. Located in one of Rotorua’s most active geothermal zones, Hells Gate features mud bath treatments that leave your body rejuvenated and skin smooth. You also have the option to cool off with a dip in waterfall pools after your treatment.
- Soak in a mud bath for relaxation and health benefits
- Soothe travel weary muscles at a picturesque setting
- Feel rejuvenated after a long soak in the therapeutic baths
- Clean and exfoliate your skin with the mineral-rich mud
What's Included
- Bathe in Mud Bath & Sulphur Spas
- Food and drinks
- Swimwear and Towels available to hire onsite
Meeting and Pickup
Meeting point
- 351 State Highway 30, Tikitere, Rotorua 3074, New Zealand
Hell's Gate is located just outside of Rotorua's city centre. From the city simply travel east on State Highway 30. At approximately 5 minutes past the airport, you will turn right towards Whakatane. Hell's Gate is 3kms down this road.
End point
This activity ends back at the meeting point.What To Expect
1
Hell's Gate Geothermal Reserve & Mud Spa
Additional Info
- Confirmation will be received at time of booking
- Wheelchair accessible
- Operating days and hours may vary, please see the Hell’s Gate website for latest updates and last entrance times.
- We recommend that women do not use our bathing facilities whilst pregnant. However, it is an individual’s choice and we recommend that you seek advice from your health professional if you are wanting to bathe.
- Not recommended for travelers with heart problems or other serious medical conditions
- The minimum age for the Mud Bath is 2.5 years, and for the Sulphur Spa is 6 months.
- Most travelers can participate
- Children are considered those aged 5 -15. Under 4s are free when accompanied by a paying adult.
- This tour/activity will have a maximum of 15 travelers
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Reviews
4.4
based on 515 reviews
Elizabeth_C, Apr 2026
Such a special experience.
Staff were really helpful and informative. We went at 10am mid week and we had the pools almost to ourselves. Perfect
rory_s, Mar 2026
I definitely expected a bit more from the pictures. You go in to the mud pool which is the size of a hot tube and after 20 min you wash off and you can sit in the other warm water or cold water pools.
Louise_F, Mar 2026
U ain't gone know until u experience it yourself everyones opinions are different but I so enjoyed it, so relaxing&the workers are awesome, big ups to AJ the samoan fella u made it fun brother, u the bomb uce
Sherry_B, Feb 2026
It was a great experience. Pools were a comfortable temperature. The Staff were very friendly. Would recommend
Trevor_S, Feb 2026
Perfect relaxing experience great staff and guidance
A must try on your list
Very soothing and skin experience
Tn_S, Feb 2026
Excellent experience, highly recommend doing the geothermal walk amd spa experience to get the full appreciation for the area
Kristina_L, Feb 2026
Enjoyable , however way too many people in a communal pool. Adults mixed in with large families of children.
Grant_B, Feb 2026
Great service checking in & the mud bath did not disappoint. Time in the bath was monitored for safety & the rental of swim wear was good.
Gerard_M, Feb 2026
Great that you can hire swimwear & towels reasonably priced. Staff very helpful in explaining how the experience works.
ataraz, Feb 2026
Absolutely amazing experience- everyone enjoyed the mud baths & the Sulphur pools. Wish wexhad more rime to enjoy it fr a longer duration!
Lorraine_L, Dec 2025
Relaxing to soak in the hot spring baths after the mud bath. Very busy, but it was during the last two weeks of December, so that was to be expected. The sulpher smell on the skin is only noticeable if you put your nose to your skin. I'd suggest renting a bathing suit and towel because even after two washes ours still have a slight sulpher smell. But, I'm sure it will eventually fade. Otherwise, it was great for the skin. Feels so smooth even two days later!
rao_a, Dec 2025
Had a blast! My elder son loved the mud bath! Very well maintained facilities- mud bath, spa and showers!
Michael_H, Dec 2025
We tried this for the mud bath experience only. Staff are friendly. They do try to upsell you so I have no comment on that. The facilities are clean and well organized. You can rent swimsuits for 5 nzd which people recommend to keep the smell out of your own swimsuits. I don’t know if that’s true or not. My skin smelled a tiny bit of sulphuric but only if you put your skin against your nose. Definitely a unique experience. It’s only 20 minutes for mud and 20 minutes for the sulphuric hot spring, but in my opinion that’s plenty of time. They have shower facilities with soap for washing afterwards.
Sharon_T, Dec 2025
Don’t get it in your eyes! It was a fun experience, definitely recommend. Loved it all especially the cold plunge pool after!
Jessica_W, Nov 2025
We persevered with the trip despite the pouring rain and we were assured the rain would make the views even better and they were right! The walk was beautiful. We then hit the mud baths which was really fun and the hot pools after were really relaxing. All the staff were super friendly.
Nozomi_H, Nov 2025
Fun experience! People working there were extremely nice :) The pools were all a nice temperature and we really enjoyed chatting with the other patrons.
Philippa_C, Oct 2025
We had an amazing experience, we loved every second, and the staff were great, we would recommend it
Bronwyn_B, Oct 2025
Informed, relaxing. Took my daughters who were so against it and now want to go again. Great family experience
Kayleigh_D, Sep 2025
Absolutely amazing experience. We visited at night and was beautiful. Best to book in advance. Would definitely recommend and would definitely visit again. Customer service was exceptional and they went above and beyond. A definite must do if your in the rotorua region.
Rachelle_E, Sep 2025
Super relaxing. Bring swimmers and towel or hire. Gorgeous scenery and a lovely walk if you feel energised.
Stephanie_L, Sep 2025
Do it, spectacular, relaxing , would do it again, friendly staff ,clean facilities, would like a bit more time in mud pool ,but awesome just the same
Lyn_H, Sep 2025
Absolutely amazing experience, would definitely do again. The staff were amazing and helpful as. The pools were Devine, you really should finish on the cold pool, it was so invigorate. Overall a definite must do
Willy_W, Jul 2025
Very unique and nice view, the mud pool is very nice. Go in the morning, not many people, it is even better.
Prabhdeep_K, Jul 2025
Really enjoyed and we feel relaxed after spa and mud bath. We had a great fun and good time with friends.
Rebecca_Z, Jun 2025
My husband and I had a lovely experience. The mud was nice and the hot pool afterwards was very relaxing. We read previous reviews which warned about the sulfur smell hanging around so we packed old bathing suits to throw away at the end. Our skin did smell for a couple days but nothing too terrible. Was a cool experience overall
Pam_J, May 2025
Very enjoyable way to destress. It felt great to smooth on the mud and soak then wash off and continue to soak longer in the hot spring. Wish I could do it every day!
Tanmay_A, Apr 2025
Very nice and relaxing experience. Went there with my wife and had a wonderful time. Would definitely recommend others 😊
Mike_d, Apr 2025
It was the first thing we did after checking into our Rotorua hotel. We arrived a couple minutes passed our allotted window, but they were very understanding and nice about it. Staff was clear in their instructions/recommendations.
Wish we had more time in the actual mud bath, as the prep/cleaning in between took more time than I thought. Hot water in the showers and huge towels definitely helped afterwards though. Nonetheless, the mud felt very soothing and relaxing to the skin.
Probably not something one needs to do repeatedly, but it certainly for a unique, (probably) once-in-a-lifetime outing. Would recommend as a bucket-list check off :)
Paul_E, Mar 2025
Some false advertising about 1 hour mudbath. It is a very short time 20mins in mud baths. Barely enough time to cover with mud, then they tell you to get out!
Homayoun_S, Mar 2025
Viator tricked me!
They sold a ticket that I had to pay $200 to a taxi to take me to the picking point.
I could not go and have asked for refund, but no response.
From $54.13
per personup to 24 hours before the experience starts (local time)
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