Polynesian Spa Rotorua: Family Hot Pools and Freshwater Pool

Rotorua, New Zealand

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Booked 10+ times last week!

3 hours (approx.)
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Overview

What's Included

Towels and swimwear are available for hire. Changing rooms and showers available.

Meeting and Pickup

Meeting point

Polynesian Spa
1000 Hinemoa Street, Lakeside, Rotorua 3010, New Zealand
If being dropped off by the bus, ask the driver to stop under the main arch by the front door, and if driving here yourself, please park next to the building at the designated parking area.

End point

This activity ends back at the meeting point.

What To Expect

Additional Info

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Service animals allowed
Near public transportation

Surfaces are wheelchair accessible
No heart problems or other serious medical conditions
Most travelers can participate
This tour/activity will have a maximum of 50 travelers

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Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)

Gallery picture 2 (from a traveler's review)

Gallery picture 3 (from a traveler's review)

Gallery picture 4 (from a traveler's review)

Gallery picture 5 (from a traveler's review)

Reviews

3.3

based on 24 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

If you are travelling...

Sara_C, Aug 2026

If you are travelling with children in Rotorua, the Polynesian Spa Family Pool is a must-visit. The setup is super practical for families: kids can burn energy on the hydro slide and swimming area while parents relax in the soothing geothermal mineral pools. The temperature of the pools is perfect, and having active lifeguard supervision made the entire experience stress-free. Everything you need is right there, including helpful amenities, swim gear hire, and a great café for snacks afterwards. A wonderful, relaxing experience that everyone enjoyed immensely!

Response from Host, Aug 2026

Thank you for sharing your experience. Our Family Pools are designed to give families a place where children can enjoy the swimming areas and hydro slide while adults can make the most of our geothermal mineral pools. It’s also good to know the lifeguard supervision and onsite facilities helped make your visit easy and enjoyable. We appreciate your recommendation and hope to welcome the family back again.

This experience provides...

ANJALI_R, Apr 2025

This experience provides a rejuvenating and relaxing atmosphere that allows you to unwind completely, leaving you feeling refreshed and revitalised. The experience helped me let go of tension and emerge with a renewed sense of energy and peace.

Response from Host, May 2025

Thanks for sharing your experience. We're so glad your visit left you feeling recharged and at ease. It’s great to hear the pools offered the reset you were looking for — we hope to see you again.

Family Pool fun

Capture, Feb 2025

Does to be clear so my original booking and I came to your spa pool with two adults and five children and this is the ticket booking that was properly fulfilled

Response from Host, Mar 2025

Dear Capture, thank you for your review! It sounds like your Family Pools booking for two adults and five children was the perfect choice, which is great to hear. We’re glad you had a fun time enjoying the geothermal and freshwater pools with your family! We hope to welcome you all back for another enjoyable visit soon.

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